Enhancement or Fault Number

Item Description

Gift cards for specific grocery chain

Trickle feed parameter that would allow customers to set the time frame to pull back portions of the tlog all day at various times.  If the parameter was set to pull back the tlog every hour, then the system would create a tlog file that would be pulled back by customer. Note: this is position 17 on the key and is a billable function.

WD4093 - The Problem :It looks as though the POS is setting the check account number too soon in the transaction, in addition, it is setting it to a blank account number .

Scenario:

1. Sell Items

2. Pay with  A check

3. Use MICR reader

Expected Results: In the jrnl File - DLL-EX MTX_POS_SET_C

Requires Microtrax version 813.1

PSI - support of dummy frequent shopper number at the lane.

Cold start refresh improvement - from 40 minutes to 10 minutes has been included.

WD 4309

Several customers with variety of software from 7.7.1.55 to 7.7.1.60, sporadically the change due back will disappear off the screen before the drawer opens all the way. This has happened in my lab when changed due was zero and at customer sites, on checks, cash, etc.  Winpos TP2K, Epson H6000 Printers, Win2K that I know of, Concord, 9900 Scanner/Scales. In some instances, was able to ring in the next sale with the drawer still open!! Problem happening at v7.0.8.3_531 sites also.

WD 3818

Saved a transaction in offline mode, using a customer id. Verified if corresponding local file was created in QDX directory. Recalled the saved transaction in online mode, using Customer ID. The display read "Save trx # not found on master. Clear to continue...". Hit "clear" and entered Pos # and Trx # for the same transaction. the order gets voided.

WD 4426

Ingenico payments - The issues are Time out Reversals, and a lot of Offline transactions.  ISS45 tries to write to the Auth file but the file is locked. eN-Concert Store doesn't see the response, or in some cases see the Terminal ACK, and we generate a Terminal TOR.
CATEGORY: Electronic Payments

WD 4456

Control and enhancement reports reflect coupons errors. When a vendor coupon has been voided it does not show up on the report and coded bonus coupon shows as a positive entry.
CATEGORY: Reports

WD 4459

When you use function # 923 ( Print last transact ) Trading Stamp point did not show on the recover transaction receipt.

Problem setup:
1. Set Trading Stamps in system ( 6,1,3,10,1).
     Purchase amount required for on stamp = .01
     Multiplication calculation method =  Dept. Eligible total
     Template name to print on receipt = TEMPLAT_03

2.  Create a Grocery department, with the following flags:
      Allow discount = Yes
      Department in use = Yes
      Trading stamps eligible = Yes

How to duplicate problem

Order Receipt # 1

1. Ring Grocery $10.00
2. Press Total.
3. Tender the Order
4. The order total and receipt will reflect the following  Trading Stamp.
     $10.00 Grocery
     Balance due  $10.00
     You have earned 1000 Stamps ( This is Correct)
   

Order Receipt #2

1. Back Office select Function 923 ( Print last transact )
2. The receipt will reflect the following.
3. $10.00 Grocery
4. Balance Due $10.00 ( Should be Balance Due $10.00 and you have earned
     1000 Stamps) Work Ok V8.

WD 4460

When attempting to print control report  and department report ( 1,1,1,2 ), red bar appears at the bottom of the screen, which says " File: epmdm6.c, line: 681, string: line_32  type any key ...EPMDM: Unknown DM-control name [%s]! )

WD 4461

9950 scanner/scale with single cable (Com 2, IRQ3 9600buad), TP2K, touch screen plus 32-key teamkey, return (function code 905) setup through BackOffice, parameter 6-1-2-1-1 #12 set (Force Department/Price entry on unknown items), select to return an item, enter the price and the department, the scanner beeps continuously and an error message box pops up saying "Scanner/scale port problem". The message box can not be closed, must exit WinPOS to clear. If done twice in a row locks up post and a complete power down must be done to clear error.

WD 3828

Package Size calculated differently if you put ".48 versus 48.00 "on the package size fields.

How to duplicate:

1.) Create plu with the following.
      * Plu 15
      * Department = Grocery
      * Price $3.00. Qty =1
      * F3 Label
      * Package Size = 48.00
      * Package UOM = Ounce
      * Compare UOM = Ounce
      * Unit Factor         = 1
      * Unit Price           = 6.3c  ( this is correct).

2. Now Change the Package Size

      * Plu 15
      * Department = Grocery
      * Price $3.00. Qty = 1
      * F3 Label
      * Package Size = .48
      * Package UOM = Ounce
      * Compare UOM = Ounce
      * Unit Factor       = 1    
      * Unit Price         = 6.25

3.) Actual Results - The Unit price should be 6.3 not 6.25. ( Work fine V8 )

   

WD 4480

Microtrax - if clerk does not  hit EFT before cash back on pinpad receipt issue. Do in the following manner - and the ISS45 receipt will show incorrect change for the customer. The log file for Microtrax will be correct.

Enter in some items.  Got a total of $3.26 
I selected ATM
Slid card
Entered PIN
Left terminal at Cash Back YES   NO
Entered $50.00 and hit EFT
Hit No on the PIN pad
Register prompts $3.26 OK?
Hit YES
Order Approved
Drawer opens prompting for $46.74 in change
WinEPS screen shows an approval for 3.26 with no cash back.

WD 4481

v7083_59, Turn on multi-part receipt  and select a multi-part receipt template(screen 1-6-8, debit, page 2), turn off buffer printing (screen 6-1-3-6), ring up an order and tender using a debit card. The multi-part receipt will print but the last section (section 3) will not receive a paper cut. Start another order which is tendered with cash/debit card/etc or sign off and the top of this receipt will have the customer information from the previous transaction. This data is also reflected in the EJ. The same results will occur if you turn buffer printing on but abort printing before tendering the order.

NOTE: This fault has not been fixed but there is a workaround - see support directory for this release (template directory) and find the new templates with a cut that will fix this problem until a permanent fix is created.

WD 4482

v7083_59, Ring up sales on any post. Go to screen 1-1-4-3, select the post you rang sales on and the totals will be displayed in the POS Sales report. Go to screen 6-1-1-5 page 3 and select to generate and print the POS Sales report during the eod. Run the eod and the report never prints nor does it get stored in the rpt10all.prm file (screen 1-1-5-6-10).
CATEGORY: EOD Reports

WD 4512

Operator Performance Report Negative Counts on report 1>Scan an Item then Error Correct (Cancel) and the Items Keyed is -1.
2>Refund only transaction Items and Items Scanned = -1
3>Double Scan an Item then Error correct (Cancel) one, Items Keyed = -1
Ring 5 department entries, 3 normal depts. 1 Non Merchandise, and 1 Neg Non Merchandise dept. Report shows Rings = 4 and Items = 3 should show 5 and 5.
There should not be any Negative entries.

WD 4526

Multiple Bal due, frequent shopper entered  mid order with buffer print. If the frequent shopper is entered in the middle of the order, with buffer printing on and the subtotal key is depressed multiple times more then one balance due line prints where you would expect only one balance due line. The receipt is very confusing to look at for some customers. This does not happen if you enter the frequent shopper number at the beginning or the very end of an order. Parameter setup: screen 6-1-3-11 #2 checked, screen 6-1-3-6 #1, #2, #4, #5 checked, #6 = department name, #7 = none. Ring order as follows:

1) Bypass frequent shopper prompt
2) Ring some none frequent shopper item, example 4 @ $1.47 Dairy
3) Scan an item with a frequent shopper discount
4) Press subtotal
5) Scan a frequent shopper card
6) Press subtotal
7) Scan item used in step 3 above
8) Press subtotal
9) Scan item used in step 3 above
10) Press subtotal
11) Total order

The receipt will show the dairy item, then the 3 frequent shopper items, then 3 subtotals with frequent shopper discounts, and then the final balance due.

CATEGORY: Promotions

Printer data packets are sent from WinPos to self-checkout lane (PSI) so that barcodes will be printed on coupons and suspended transaction receipts.  The non self checkout register is printing a type A barcode on the coupon and a type EAN13 barcode on the suspended transaction receipt.  However, in the printer data packet being sent to the self checkout register, both the coupon and the printer barcodes are identified as HLI_UPCLT_Code128              = 24,    //! Scanned Code 128.

When attempting to create Unit price through Plu Batch. Red bar appears at the bottom of the screen , which says " File epmdmz.c, line:695,code:0 type any key... EPMDM:field label in data-table not found [PL_LPKGS!Z]!".CATEGORY: UNIT PRICING ___________