Enhancement or Fault Number

Item Description

E. R. 711110401

Add under POS Accountability the parameter �Delay Cashier/Safe Over/Short Totals�, which when set to �Yes�, allows Over/Short Totals to be accounted for on the previous day�s totals. 

E. R. 711200401

Confirm beep at scale on weight for PLU/Department

E. R. 711200402

Confirm beep at Touch or key entry ring.

E. R. 711200403

Generate a beep on single key-stroke touch screen.

Note: For this feature to work with 6000 and LS4100 pin pads - WinEPS815.3 Service Pack 1 is required.

WD 6732

The secondary ID field in the Member Record was initially for Corema users. Doesn't matter if I have Corema ON or OFF, it will not allow me to enter a new member into the system unless I populate the Secondary ID field. In my testing, I was allowed to enter ONE member without the secondary ID. When adding more, I received a QDX error. If you are not using Corema, you should be able to add members without using the Secondary ID field.

U-Scan sort out the situation between ISS45 and U-Scan so that Control Check pop-ups can be seen at U-Scan.

ISS45 send CC to Attendant Station for cashier to process

 Fault 226

WD 4814

At tender time system should check in  A/R system to see if customer is tax exempt

Scenario:

1.Start order, ring up items and total order

2.Enter charge posting number for customer

3.Customer is tax exempt according to Bud Barr A/R system

4.Order total does not exempt tax

Expected Results: If customer is tax exempt according to Bud Barr A/R they should not pay any tax

NOTE: If order is started with customers Bud Barr Charge Posting number then the order total will

 minus the tax. But if Charge Posting number entered at any other time in order the customer will

be charged the tax

Actual Results: Customer listed in Bud Barr as tax exempt is charged tax

CATEGORY: Accounts

WD 4311

Sell 3 QTY key apples sell some other items then sell 3 QTY apples again and tender order.  WinPOS prints 2 lines of 3@ $1.99 Apples instead of one line of 6@ $1.99 Apples.  Works in 7.6.2_19 DOS but not in 7.7.1_58 WinPOS or 8.4.2_50 WinPOS.  Customer is SAL.  Customer is upset with loss of functionality.

CATEGORY: Promotions

WD 4328

Frequent Shopper Options set the parameter On (6,1,2,5 #16).

Set an item to be Frequent shopper discount Regular price $2.00 Freq.Shop discount is $1.00.

Ring in the item and tender out normally.

Go to Control Report or Department report or Expanded department , when viewing report the total daily gross sale $2.00 and my Non Netted freq.shop is $1.00 which is OK.

But when you do post void transact , control report , department report or expanded department report , the total daily gross sales should decrease instead they continue to increase.

CATEGORY: Reports

WD 6434

V7.7.1_60. Set up member card ( 1,10,1) with receipt description. Set up receipt description to display at cashiers screen ( 6,1,3,8,1 check #12 and #17). Ring sale and enter member card number (either manually or scanned). On DOS Post both the customer name and receipt description are displayed. On WinPOS Post only the customer name is displayed. Also tried changing POSMENU MMBER_NAME to add receipt description. The receipt does show the description but the display never does. Still an issue at 7083.50. Can't get description on receipt or screen.

CATEGORY: Receipt

Fault 1795

WD 4403

Set parameter to allow Check as 2nd tender for Payout/ROA. On the post, print an X Read report and make a note of the amount of Cash and Check. Perform and ROA with Check. (I did one for 10.00) Print the X Read again. It subtracted the amount of the ROA from the cash and doubled on the check. In my example, it subtracted 10.00 from cash and added 20.00 to check. Any tender set as 2nd tender acts this way. Payout works correctly.

CATEGORY: Reports

Fault 1993

WD 4476

Set up a PLU as split quantity, 2 for $1.00. Buffer receipt with Combine Like Items turned ON.  Ring or scan PLU item 6 times without using Quantity key. Receipt will print item 6 times as 1 @ 2 for $1.00 instead of 6 @ 2 for $1.00. Didn't seem to matter if I had Sort Receipt turned on or off, still didn't work.

CATEGORY: Receipt

Fault 2052/3657

WD 4483

:v7083_51, On a full touch system the operator can get multiple WinPOS sessions running at the same time by exiting WinPOS to the desktop, tapping on the WinPOS desktop icon multiple times very quickly. Eventually one of these sessions will decide to push transaction data up to the server (see attached transaction file for post #4) that is from past days work. Totals are added to the system that have been recorded previously. In the attached on 3/11/04 post #4 sent transactions from 1/23/04 thru 3/10/4 to the server.

CATEGORY: Configuration

WD 4514

When scanning an Item with an attached bottle deposit the report shows, items = 2, rings = 2 items Scanned = 2 when only 1 item was scanned.

Scenario:

1. Scan (or key in) item with bottle deposit attached

2. Total out order and view report

3. 1-1-3-9 Operator Performance Reports - 1 Daily

Expected Results:

If the item is scanned:

Items=1, Rings=1, Scanned = 1, Keyed=0

CATEGORY: Reports

Fault 2091

WD 4521

If items are on standard promotion, Frequent Shopper, 3 for $1.00 ,  they are not combined the same item on the receipt. System is set up for buffered print, combine same items, main sort by department , 2nd sort by alpha.

CATEGORY: Receipt

Fault 2101

WD 4528

From the Main Menu, 6,1,5,5 #5. If you have this checked, you cannot get coupons to print when ringing in department. Set up Coupon Printing parameter to print 1 coupon. Set up Coupon Printing Maintenance, Coupon in Use, 25.00 Amount to Print Coupon, Item/Department Not Checked, select Department (Department 1 - Grocery), Found/Not Found Checked. Scan 25.00 in Grocery items, you get coupon. If you manually ring in 25.00 into Grocery Department you do not get coupon. If you turn OFF Exclude Non Merchandise from Coupon Printing, you will get coupon on Manual Department entry. Should not have to rely on this for coupon to print. This allows Western Union, Money Orders, Postage, all non merchandise items to qualify for coupon printing.

CATEGORY: Coupons

WD 844

Gift card declines if the tender amount is greater than the amount of the gift card. The system should perform a partial tender using the total amount on the gift card, then allow the customer to pay the remainder with another form of tender. As a temporary solution, the system is set to suspend gift card. Client wishes to have partial tender for credit and debit.

CATEGORY: Gift Cards

Red-bar error when printing the department report

Scenario:

1. Open the department report

2. Choose to either print the report or send it to a file, or view the report and print from the preview. 

Expected Results:

A red-bar error appears. If ESC is pressed, the report is printed

CATEGORY: Reports

The Problem :

POS item search does not find 14-digit PLUs

Scenario:

1. Press the button (or menu key) for POS item search (fcode #940)

2. enter the name for a 14-digit PLU

Expected Results: The item should be found

Actual Results: The item is not found

CATEGORY: File Maintenance

If you are using the Compact print feature, when you print the front of the check, the print is set back to Normal print. You must Resume Printer (function 833) in order to get Compact print back. TP2K with Epson H6000 printer. Buffer print and using the MICR doesn't affect the bug either way. Happens with those features on and happens with them off. 

Scenario:

1. Set parameter to use Compact Print

2. Set Check Tender to Print Front of Check

3. If you bypass the front, the Compact print remains.

4. If you print the front of the check, the print is set to Normal and a resume printer is needed to get Compact print back. 

Expected Results: Compact print should remain no matter what is happening at the POS

CATEGORY: Parameters

Customer Receipt misaligned when you void item link with Comparison Price

Scenario:

1. Setup omit voided and cancelled items.

2. Create new item   PLU 1 =  Department Grocery  =  Price $25.00      = Frequent Shopper type / Value   = Comparison Price  $29.00.

3. Create anther item   PLU 2  = Department Grocery = Price $12.00

4. Ring Plu 1( With Comparison price linked)

5. Ring PLU 2

6. Vide PLU 1 ( with Comparison price linked)

7 Tender the order out

Expected Results: Receipt Shows       Grocery                   =      $12.00

                                                              Total Department              $12.00

                                                              Balance Due                     $12.00

                                                              Change                             $0.00                                                

Actual Results: Receipt Shows    Grocery

                                                      Grocery                            12.00

                                                       You Saved $4.00

                                                        Total Department             $12.00

                                                        Balance Due                    $12.00

                                                        Cash                                $12.00

                                                         Change                           $0.00

                                                      You could have saved      $1.20

CATEGORY: Receipt

CATEGORY: Reports

WD 5396

Go into Keyboard Programming and select a key to program. Alt P for Preset, choose PLU and enter the PLU number and OK. The Back Office is hard locked. Must end the task and restart. If you do this again, Alt P for Preset, choose PLU and F8 for a list of PLUs and choose one, then it works okay. Only if you type in the PLU number yourself instead of F8 to choose from list.

CATEGORY: File Maintenance

WD 5435

EBT decline using Ingenico, total of cash and FS reversed

Scenario:

1. On Ingenico system

2. Go to Configuration\Personalization\Tender Settings

3. Set the EBT Food Stamps "Per Transaction Amount Limit" to $1.00

4. At a register ring up any plu that is Food Stamp eligible and over $1.00 in value

5. Depress the Total key and select EFT

6. On the Ingenico pin pad swipe you card and select EBT

7. Do not request cash back

8. The transaction should be declined

9. Note on the receipt that is says "EFS Decline:" not "EFT Decline:"

10. On MFS1 go to screen 1-6-10

11. Go to template SMR_DEN_02 and edit this template

12. Change "EFS" to "EFT"

13. Also note that on the next two lines the fields are reversed

14. Second line of template should read "EBT FS BALANCE: (FS_BAL)

15. Third line of template should read "EBT CASH BALANCE: (CASH_B)

CATEGORY: Electronic Payments

WD 5441

 Convert the output of a file plu to csv format fails

Scenario:

1. Go to screen 1-1-2-1-5 and define a report to get zero movement (see

    attached file plucsvconvert.zip, zeromove.bmp)

2. Go to screen 1-1-2-1-3 and run the report you just created

    (see runzeriomove.bmp)

3. Go to screen 1-1-2-1-6, select the report from step #1

    above on the left side of the screen, select all items on

    the right side of the screen

4. Depress F2 to run the report and you will get errors (see attached file

    runselectall.bmp)

5. Error reads:

             file: EPMDML.C, line: 2859, string: (null)

             Type any key... EPMDM: Unable to read a Control within Form [%s]

6. Workaround: After selecting all items on the right side of the screen in

   step #3 above go to the bottom of the screen and deselect items #39 and

   #40 (Family number and Second Family number). Then depress F2 to run

   the report and it will work correctly. 

Expected Results: Report RPT05ALL.PRN is created with csv output from report 

Actual Results: Error and report is never created

CATEGORY: File Maintenance

WD 5462

Daily Operator Performance report is all zero's

Scenario:

1. Sign on as operator, ring sales including scanned items, complete sale

2. Do step #1 for about four or five cashiers

3. Perform EOD

4. After EOD completes go to screen 1-1-5-5 item 55 and print report generated during EOD

5. Go to screen 1-1-5-5 item 38 and print report generated during EOD

6. Daily Operator Performance report is all zero's while the Cashier Performance report shows activity for each cashier used in steps #1 and #2 above

7. Original problem reported on v7083_50 and reproduce in lab on v7091_50

CATEGORY: Reports

Trickle Feed log does not truncate at EOD

CATEGORY: Trickle Feed function

Unable to use the *0 to expand a 6 digit UPC when entering PLU number into Promotions, Reductions and Offers. This works fine in PLU Maintenance, PLU Batch Maintenance and Promotion Batch Maintenance.

Scenario:

1. Try to insert *0123456 into Promotions, Reductions or Offers.

2. The * character never appears on the screen, it will not accept it.

CATEGORY: Promotions

WD 5540

Short Groups flip chart does not display properly on v7 WinPos

Scenario:

1. On a V8 system, save your MenuSys.MAC

2. Copy the attached MenuSys.781 to MenuSys.MAC

3. Copy the attached vegetablecodes.lst to c:\program files\posware\WinPos directory

4. Start WinPos

5. Sign on to the register, if the Frequent Shopper box appears depress/hit Accept

6. Ring up one item (a plu or department sale, it does not matter)

7. Click on MORE

8. Click on PLU Flip Chart (2nd on the left)

9. Note how the flip chart is displayed

10. Complete the sale

11. Repeat steps 1-10 on a V7 system

NOTE: Need a full touch dual display v8 and v7 to test this 

Expected Results: The flip chart should display properly on both systems 

Actual Results: The flip chart on a v7 system writes over the top of other buttons

CATEGORY: Configuration

WD 5565

Local PLU Batch fails to execute using date activation

Scenario:

1. Go to screen 6-1-1-8 and insure that item 2 & 12 are checked

2. Go to screen 1-8-1

2. Create a new, local batch and set the date/time activation for today in about 5 minutes

4. Complete setting up of one item within the batch with the start/end date for today

5. Wait the 5 minutes and the batch does not activate

6. Failed in both 7.0.9.0_70 and 7.0.9.1_60 

Expected Results:  Local batches set to activate by date/time should be executed automatically 

Actual Results: Local batches do not activate using date/time
 

CATEGORY: Batch maintenance

WD 5567

Concord - multi part receipt prints continuously

Scenario:

1. Must have a v7 with Concord and a pin pad

2. Turn on Signature Check in both credit card tender and ebt credit card tender

3. Ring up some items and then hit Total

4. The casher must hit 'NO' for the signature check

5. Attempt to cancel the tender at the pin pad 

Expected Results: Transaction is canceled 

Actual Results: Transaction is canceled but receipt prints multiple times until register is turned off

CATEGORY: Electronic Payments

WD 5612

Local promotion batch does not execute at set date/time

Scenario:

1. Go to screen 1-8-1 (Promotion Batch Maintenance, Local Batch Files)

2. Create a promotion and check for date/time activation, today plus 5 or 10 minutes

3. Use any item and complete the setup of the promotion again using today�s date

4. Close this screen and wait for the set time to pass

5. The promotion batch will not execute unless you go back to screen 1-8-1 and

manual execute it

6. Attached is a batch I created on 1/4/05 at 12:49 to execute on 1/4/05 at 12:50 

Expected Results: Promotion batches created locally will execute at the specified

                              date and time 

Actual Results: Promotion batches created locally will do NOT execute at the specified

                         date and time

CATEGORY: Batch Maintenance

WD 5626

Combine like items does not work for weighed items

Scenario:

1. Set parameter in screen 6-1-3-6 to for buffer printing and combine same items

2. Set some weight on the scale and enter a weighed item plu/upc

3. Remove the weight from the scale and set it down again

4. Enter in the same plu/upc number used in step #2

5. Finalize the order

6. On a 7.6.x DOS system these two items would be combined as one on the receipt,

    but in v7.0.9.1_60 WinPos they are not 

Expected Results: Feature/function in DOS systems should not be lost when moving to WinPos

CATEGORY: Receipt

If coupons are entered in a transaction, Vendor, Store, or Bonus and then they are voided they show as a positive count of coupons on the cashier report.

Scenario:

1. Enter several items

2. Enter 3 coupons.

3. Cancel the last coupon

4. Finalize transaction

Expected Results: Take a Cashier Report on Back Office coupon count should be 2 

Actual Results: The Cashier Report shows a count of 4, the coupon amount is correct just the count is bad and this is true for all coupon types, Vendor, Store And Bonus

CATEGORY: Coupons

If you have a Member Promotion with a minimum purchase set with a Control Check and you ring item first, Control Check will ask if minimum purchase is met. Press No and reward is not given. If you continue to ring items and the transaction does go over the minimum purchase, you should get the reward when you press Total. Once the Control Check is NO it does not give reward at all. Not sure if this ever worked right.

(In V8, there is a Minimum purchase field in the promotion record but there is no Control Check required. If the sale is under the Minimum, reward is not given. If the sale is over the Minimum, reward is automatically given)

Scenario:

1. Set up Enhanced Member Promotion

2. Reward for 1.00, Minimum Purchase of 20.00 with a Control Check. Attach an item.

3. Ring promotion item first, get the CC and answer No to not get the reward.

4. Continue to ring sales to go over the 20.00. Press Total - no reward given 

Expected Results: If the sale does go over the Minimum purchase, when you press Total, it should recalculate the sale and give reward.

CATEGORY: Promotions

Transfer of totals from current to previous stops working if MFS2 is down at EOD

Scenario:

1.  Set following parameters:

    POS Accountability in system   -   screen 6-1-1-6 page 2

    Allow delayed POS Balancing    -   screen 6-1-1-6 page 2

2.  Edit the E-OF-DAY.bat file in c:\pcmaster:

    Go to the label:AUTOLOAN and remove the "rem" from in front

    of the four lines

3.  Set the system to perform an auto-EOD

4.  Ring sales on one register

5.  Check the post totals, go to screen 1-1-4-1,

    F1 = current, F2 = previous

5.  Allow the auto-EOD to run

6.  The current totals will be transferred to the previous period

7.  Ring sales on one register

8.  Turn off MFS2

9.  Allow the auto-EOD to run

10. Repeat step #5 above

11. Reboot MFS2

12. Repeat step #5 above

13. Ring sales on one register

14. Allow the auto-EOD to run

15. Repeat step #5 above 

Attachments:

    1.zip = Both servers running, before EOD, sales of $13.34

            report agree between MFS1 & MFS2, current = 10.34

            previous = 0.00 

    2.zip = MFS2 shut down, auto-EOD on MFS1, current transferred

            to previous, current = 0.00, previous = 10.34 

    3.zip = MFS2 restarted, ring sales of $13.17, totals on MFS1

            are correct, totals on MFS2 are incorrect,

            MFS1 current = 13.17, previous = 10.34

            MFS2 current = 23.15, previous = 0.00 

    4.zip = Ring sales on MFS1 of $10.59, current = 23.76,

            previous = 10.34 

    5.zip = MFS2 shutdown, auto-EOD on MFS1, current did not

            transfer to previous

            MFS1 current = 23.75, previous = 10.34 

    6.zip = MFS2 restarted, totals out of sync

            MFS2 current = 23.51, previous = 0.00 

Expected Results: Totals transfer from current to previous when a dual system is operating with only one server 

Actual Results: When a dual server system is running with only one server the current totals do not transfer to the previous

CATEGORY: Cash Accounting

When using OPOS printer. Bank number and check number print on customer receipt. Even though the parameter not checked.

Scenario:

1. Setup OPOS printer

2. Set :Acc. number required = Enter by customer

3. Check number required set to = No

4. Bank number required set to = No

5. Ring in sales, tender with check

6. Inserted the check to read when prompted

7. When the check is done 

Expected Results: Print only Account number 

Actual Results: The account number, Bank number, Check number all printing.

CATEGORY: OPOS

CATEGORY: QDX structure

Balance inquiry with Ingenico has cash and food stamp reversed

Scenario:

1. Using Ingenico perform a Food Stamp balance inquiry

2. The printed slip gives the cash balance not the F/S balance

3. Using Ingenico perform a Cash balance inquiry

4. The printed slip gives the F/S balance not the cash balance

5. The system is calling the incorrect template:

           Food Stamp Balance inquiry calls MTX_EB_INQ

          Cash Balance inquiry calls MTX_FS_INQ

6. Workaround:

    MTX_EB_INQ change (CASH_B) to (FS_BAL)

    MTX_FS_INQ change (FS_BAL) to (CASH_B) 

Expected Results: Using Ingenico, on a F/S balance inquiry you get the F/S balance,  and on a Cash balance inquiry you get the cash balance

CATEGORY: Payments

CATEGORY: Hardware

If check flip is turned on and a check is declined you can not remove the check from the printer

Scenario:

1. Hardware = Epson H6000 printer, full touch with teamkey

2. In the post configuration turn check flip on (screen 6-1-4-1)

3. In the bad accounts (screen 1-6-12) enter the check account number

4. In the check tender set to check bad accounts (screen 1-6-8)

5. Start a sale, and use check tender

6. Slide the check into the printer, when the account number is read the check

    should be declined (clear the message)

7. A prompt will appear asking you to remove the check

8. When you go to remove the check it will still be locked in the printer

9. On the printer depress the release button and the check will be released

10. Try to complete the sale but can not because the screen and teamkey are locked

11. Depress ALT+F4 to exit WinPOS

12. Restart WinPOS and complete sale using cash tender

13. In the post configuration turn check flip OFF (screen 6-1-4-1)

14. Repeat steps 3 through 7 above and complete the sale

Expected Results: When the system asks you to remove the check you should be able to

                              plus you should be able to complete the sale without restarting WinPOS 

Actual Results: Upon decline with check flip turned on the check is locked in the printer

CATEGORY: Configuration 

U-Scan Credit Card Signature Slip does not get printed on the Attendant Station

Scenario: Process transaction on U-Scan and tender using credit card

1. On the U-Scan, scan an item

2. Press 'Pay Now'

3. Select Credit Card

4. Slide Credit Card

Expected Results: Transaction is completed and a receipt is printed at U-Scan and a signature slip is printed at the attendant station 

Actual Results: Transaction is completed and a receipt is printed at U-Scan and a signature slip is Not printed at the attendant station

CATEGORY: Self-Checkout

Change due disappears off the screen before the drawer opens all the way

Scenario:

1. Sporadically the change due back will disappear off the screen before the drawer opens all the way.

2. Winpos TP2K, Epson H6000 Printer, Win2K WinEps , 9900 Scanner/Scales.

3. Single cash drawer

CATEGORY: Configuration

Subtract & Cancel report @ EOD does not print Authorized nor Cashier Name

Scenario:

1. Create managers card - EAN13, 8888sssscccc(c)

    where ssss = store number (4 digits required)

               cccc = cashier\manager id (4 digits required)

               (c)    = check digit

2. Screen 6-1-2-1-3 check item #12 "Password required with cashier bar code"

3. Screen 1-6-6, #4 = SVR keylock required, privilege 2; #5 = same as #4; #6 = Manager keylock

    required, privilege 2; #7 = Ask Yes/No, privilege 7; #8 = Ask Yes/No, privilege 3

4. Create cashier without privilege 2 and signon as that cashier

5. Ring a small sale and Subtract (void) one item from the sale, when asked for the manager id

    use managers card created in step 1 above, sign off the cashier

6. Run a manual EOD and then view and print the Subtract & Cancel report (screen 1-1-5-5 #51)

    note that the cashier name appears but the Authorized column is blank

7. Screen 1-6-6, #6 = Ask Yes/No, privilege 7

8. Signon as cashier created in step #4 above and repeat step #5 above

9. Run a manual EOD and then view and print the Subtract & Cancel report (screen 1-1-5-5 #51)

    note that the cashier name does not appear and that the Authorized column is blank

10. Leave parameters as set and signon as cashier created in step #4 above, ring a small sale

      and subtract (void) one item from the sale, when asked for the manager id hand key in

     using the same manager as on the managers card created in step 1 above, sign off the cashier

11. Run a manual EOD and then view and print the Subtract & Cancel report (screen 1-1-5-5 #51)

      note that the cashier name does appear but that the Authorized column is blank. 

Expected Results: Both the cashier name and the Authorized column on the Subtract & Cancel report should be listed at all times no matter what control checks (# 4-8) are set at 

Actual Results: Depending on the control checks (# 4-8) set and whether you use a managers card

CATEGORY: Reports

WD 6434

V7.7.1_60. Set up member card ( 1,10,1) with receipt description. Set up receipt description to display at cashiers screen ( 6,1,3,8,1 check #12 and #17). Ring sale and enter member card number (either manually or scanned). On DOS Post both the customer name and receipt description are displayed. On WinPOS Post only the customer name is displayed. Also tried changing POSMENU MMBER_NAME to add receipt description. The receipt does show the description but the display never does. Still an issue at 7083.50. Can't get description on receipt or screen.  

CATEGORY: Promotions

WD 6456

New price per quantity promotion gives strange results

Scenario:

1. Select weighted item, 1 lb @ $3.99 - see lb_item.jpg

2. Create member promotion, enhanced promotion, A) group type = weighted/decimal

3. B) reward type = new price per quantity, C) reward amount = $0.10

4. D) No member card required, E) No minimum purchase, - see PricePerQty.jpg

5. Ring up item, promotion = $96.01 - see PricePerQty1.jpg, *2.jpg, *3.jpg 

Expected Results: $0.10 discount per pound

CATEGORY: Promotions

WD 6629

Short groups (PLU groups) disappear on back office

Scenario:

1. Q-clos32 27

2. Unzip shortgrp.gdd.zip into c:\pcmaster\qdx

3. Q-load32 /l27

4. Go to screen 1-4-2 and view the short groups

5. Q-clos32 27

6. Unzip shortgrp.bad.zip into c:\pcmaster\qdx

7. Q-load32 /l27

8. Go to screen 1-4-2 and view the short groups - none appear

9. Use Fred to examine both qdx files and you will notice that the first

    record (at address 0129) on the good file and that there is data

   before this address in the corrupted shortgrp.bad.zip file

10. This has been happening for a long time in V7 

Expected Results: Ability to view the short groups (PLU groups) at any time 

Actual Results: At time no data is displayed

CATEGORY: Short Groups

WD 6752

Coupon printing, set to exclude non-merchandise sales parameter excludes merchandise dept.

Scenario:

1. V7091_080, screen 6-1-5-5 do NOT select to exclude non merchandise sales

2. Check department Grocery to insure that it is NOT set as a non merchandise department

3. Set up a coupon to print if sale over $25.00 (see attached screen shots)

4. Ring $25.01 in Grocery and coupon will print

5. Screen 6-1-5-5 check parameter to exclude non merchandise sales

6. Ring $25.01 in Grocery and coupon will NOT print

CATEGORY: Reports/Coupons

WD 6753

When you access the Electronic Journal, choose a transaction and ZOOM in on a particular ticket. Choose the print option and sent to the printer. This creates a view.lst. If you delete the view.lst first, then print a transaction, it is correct. If you try to print a different transaction, it is incorrect. Will either give you the print from before or a print from the previous day. If you look at the view.lst, it looks like it has the correct data. The print spooler is not printing the correct information. This is difficult to recreate in lab, but customer has multiple sites that can be accessed via PCAnywhere to see the problem.

CATEGORY: Electronic Journal

WD 6835

Can run dual POSW32 session on v7100 and MFS's are not upgraded

Scenario:

1. Dual server v7100_050 with TP2K, running W2K, full touch, dual monitor

2. At the desktop tap on the WinPOS icon a few times FAST

3. On the tool bar note that two session of POSW32 will start

4. An error message will appear "Comm Debug - Comm Error: COMM_open. Error no: 1"

5. Accept this error and both POSW32 session remain open

6. Sign onto both POSW32 sessions with the same operator number

7. Ring up one item in each POSW32 session

8. Tender both orders, note that only one session prints and the other gets a "Paper Low" error message

9. Accept the "Paper Low" error message

10. On the receipt note that both items form both POSW32 sessions print as if they were the same order

      but the total is only for one of the orders

11. Check the EJ on the server and note that the transaction just ran does not update on MFS1

12. Check the transact.qdx from the post and note that the two transactions appear as one with

      garbage characters at the bottom of the transaction

13. Attached files contain the receipt and both the transact.qdx from MFS1 and the POST (#1) 

Expected Results: Can not run two POSW32 session at one time

CATEGORY: Operating System

When customers reach their credit limit and a control check is in place, they should not be allowed to charge without CC approval.  

Load Accounts Receivable

Set up In house type as Charge Posting in parameters (6,1,2,1,3 #11)

Set up Charge Tender as type In House Charge

In the tender record, F4 for control checks

Auth Code Length field, enter a 30

Go to Control Checks and make 30 - Over Limit as a Warning

In the customer record of the charge program, set credit limit to 5.00 with a Customer Status of zero.

CATEGORY: Accounts Receivable

WD 7016

Corema - a zero-dollar PLU the item is not counted in promotion tally.

Currently customer must use a $.01 PLU and refund it for the customer to get credit for the sale of the item. They would like to use a zero dollar PLU to avoid the refunding of the $.01 and still have the item count to the promotion.

The problem occurs with pharmacy prescription sales - some people will have a zero-dollar co-pay and this prescription needs to be counted towards the promotion of fill 5 prescriptions and get a coupon for 10% off a grocery bill.

Catalina will see the zero dollar sale and print out a coupon but Corema does not count it.

CATEGORY: Corema

 WD 7237

Ringing up a Negative Entry PLU Item that is attached to a Department that is Attached to an Order/Group Promotion, adds the promotion to the transaction total.

Scenario:

1. Create a PLU as a Negative Entry Item. Place item in Department 1

2. Create an Order/Group Promotion

3. Cash Value, 5.00 Reward, 5.00 Maximum Reward, Group 1 is Department, Threshold Item Value is .01, Quantity is 1 and Value is 30.00. Attach Department 1 to Group 1. Group 2 and 3 are not used.

4. Ring up 30.00 in Department 1 and press Total to make sure your promotion is working. Finalize Sale

5. Ring up the negative entry PLU and press Total - 5.00 is ADDED to the sale because of promotion attached to same Department.

Expected Results: Should not add more to the sale. 

Actual Results: Adds the promotion reward to the sale

CATEGORY: Promotions