| ISS45 | Patch Table |
| |
Name of Link: | |
| Posting Date: | 23-Jul-04 | |
|
See the Patch Table below for a description of this release.
This patch table includes Front Office and POST. It is a CD release. |
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|
Enhancement or Fault Number |
Item Description |
| New Feature | Win2003 - use for new platform for server only. NEW installs only. Upgrades to older hardware may not have compatible peripheral drivers. |
| New Feature | MobileLime cell phone payments |
| New Feature | Microtrax WinEps version 813.1 a must |
| New Feature | Cold start/refresh of terminals has been reworked to now take only 10 minutes instead of 40 minutes. |
| New Feature | Force on all new installs full CRC check at EOD |
| New Feature |
Tie
home phone number as a secondary ID to member cards - Frequent shopper
combined as member card only.
There is a new function code 1139 that can be created to ask for the second ID that has been created on the Member card parameters. |
| New Feature | Streamline SA password |
| New Feature | Crystal 9 support added to the system. |
| New Feature |
FUEL updates:
|
| New Feature |
When
perform an ROA on MFS1, Report required A4 Paper size. Setup: * Click on ROA * Edit * Action * Select = Insert * Tender type = Cash * Reference = 123 * Press Apply * System will ask are you sure = Yes * Print Report = Yes * At the printer ask for A4. * Print Ok when you do Daily ROA Report |
|
Fault
776
WD 4296 |
The
printed output from 'Print List' within Electronic Journal gives an
invalid time format in the top left corner of the output. Output
reads, for instance: Date: 5/17/00 Time: :25:4 Time format is completely invalid. NOTE:: At 842.61, the date is correct - the time format printed as 2:2. Time on the pc at the time was 2:30 Category: Electronic Journal |
|
Fault
1206
WD 4333 |
Post
configuration main menu presents values which have duplicate input fields
in the WinPOS H/W, Non-WinPOS1 and Non-WinPOS2 screens. Even though the Post
is a TP2000 WinPOS terminal, the following fields are controlled by
the NON-WinPOS 1 & 2 data. PERIPHERAL: CONTROL: Scale Non-WinPOS2 Cust Display Non-WinPOS1 Printer Non-WinPOS1 Using Epson H6000, none available in N-WP2 Battery B/U Non-WinPOS1 2x20 Display Non-WinPOS1 Monitor(screen) and TouchScreen selections are in Non-WinPOS1 only Issues: 1. Very misleading 2. No selection for Epson H6000 printer in Non-WinPOS1 screen but POST configuration main menu references this data field 3. Are the right drivers, etc being setup for WinPOS terminals |
|
Fault
1231
WD 4335 |
General POST parameter - if you select what you want to see for ROA and select 'print' the report that prints is missing the first character of each line of the report heading. The report data is fine. Note: the Daily and Weekly ROA reports all print correctly. |
|
Fault
1330
WD 4344 |
Customer
survey screen enhanced for new answer types. CATEGORY: Reports |
|
Fault
1333
WD 4345 |
PLU
Management, PLU Batches, click Import/Export button, then select import -
an error message: " ! 53 File not found" occurs. Note: batches
are imported successfully but error is incorrect. CATEGORY: Batch Maintenance |
|
Fault
1351
WD 4350 |
Pieces
& part terminal when a wic ticket is rung , the drawer open twice on
tendering. Ring up wic item. Total the order. Choose wic tender. The drawer opens. Close the drawer. The drawer open again. |
|
Fault
1355
WD 4352 |
When install the system , for paper size we select letter size paper. But all cashier reports required A4 paper size. |
|
Fault 1371
WD 4353 |
|
|
Fault
1384
WD 4356 |
The
following report are missing headers. Cashier accountability report Cashier main.report Promotion report Plu sales report Store price variations report Plu profitability report Plu period sales report |
|
Fault
1385
WD 4361 |
Weekly business report , Expanded department report , Department sales analysis report missing character. Instead of print Grocery it print Cery. |
|
Fault
1450
WD 4366 |
Under System Administration/POS Setup/POS Parameters/Control Check Options - tab Parameter 4 - if you enter 100% in the Maximum Negative Percent Per Order field and press Apply - error is The Value is Out of Range. . |
|
Fault 1462
WD 4369 |
When MFS1 is down the Post will approve EFT transactions offline. When MFS1 is brought back on line the POSTs forward these transactions to the scan2dos directory into a file named snfinfo.cap. This file should be appended with each POSTs transactions. What is happening is that each POSTs transactions overwrite the file so only the last POST that writes to the file last has transactions to be forwarded to the EFT Manger PC. |
|
Fault
1523
WD 4375 |
The
following reports are missing the first digit of each line of header. |
|
Fault
1533
WD 4376 |
Store
Balance Report - Does not allow you to preview or print from EOD Reports.
Click on Report Click on EOD log and history report Click on End Of Day Report Highlight on Store Balance Report When you press preview or print, the system will generate an error. You will not be able to preview or generate (print) the report. In addition, when the Store Balance Report is added to the "Reports Schedule" it does not print or prints to the wrong printer i.e. set to print on MFS1 but prints on MFS2. |
|
Fault 1534
WD 4377 |
ISS45 WinPos does not work on the register
after install on with XPE. Customer must change the properties on the startup shortcut to run maximized in order to make the WinPos automatically load and run. The ISS45 install should do this. |
|
Fault 1565
WD 4379 |
Make sure Buffer Print is on and you have an Abort Buffer Print available to you on the WinPos. Ring up 2 items and Abort the Buffer Print, ring up 2 more and finalize the sale. The journal will show the total and the payment and even # of items sold, but it will not show the items in the detail. If you toggle to HEX format you can see where the items are included and that they are in fact a part of the record. |
|
Fault
1590
WD 4386 |
When
loans and declares done the system needs to track the cashier number and
name. CATEGORY: Cash Accounting |
|
Fault
1614
WD 4393 |
When trying to create a check fee by PLU, the department number displays incorrectly on the Items List. For example, Department "1" displays as Department "A00". (Service Fee Programming) |
|
Fault
1617
WD 4398 |
Buffer
Print (Combine Like Items) - PLUs with "Print Item Number" Flag
Issue 2.) Combine Like Items = ON 3.) Create PLU with "Print Item Number" Flag = ON (PLU Maint -Parameter 2 Tab) 4.) Scan PLU multiple times in an order. 5.) Check receipt - This PLU will print separately for each item rung. It does not combine "like" items. |
|
Fault
1645
WD 4407 |
The enhancement 'Tie Home Phone number to Frequent Shopper number' is not available in my current Version of 8.4.6.0010. The Member Card screens do not include any fields to add a customer's telephone number. |
|
Fault
1649
WD 4409 |
When I create a BOGO promotion, using the Enhanced Promotion option, the BOGO savings are not included in "Your Could Have Saved" total which prints on the customer receipt |
|
Fault
1657
WD 4414 |
When performing a POS Item Search function (Back Office Menu Selection) at the POS terminal, the item price field displays in the wrong position. The price displays outside of the menu and not under the designated price field. The happens on POS terminals with a Full Screen Display. |
|
Fault
1658
WD 4415 |
Trigger Coupon Promotions (created through Enhanced Promotions) are not included in the "You Could Have Saved" totals that print on the customer receipt. |
|
Fault 1660
WD 1256 |
When trying to print the Department Sales
Analysis Report or the Branch Expenses Summary Report, the system tries to
print these reports as A4, even though the system configured for
"letter" size reports. ( Updated to include the following additional reports requesting to print in A4 format: Fuel Transaction Activity Report Fuel Tank Monitoring Report Fuel Post Decline Transaction Report Cashier Performance Profile Store Price Variation Report (report not available on our current V8.0.6 System |
|
Fault
1683
WD 4430 |
Force
QTY setting in plu will not work on coupon sales. Plu 39 Price $0.25. Store coupon and force QTY flag set. POST Ring up $ 0.25 and Does not ask cashier for Qty. |
|
Fault
1709
WD 4438 |
Customer
Slip Feature (problem also exists in Version 8.4.2.62.) Problem: Customer slips are set to print for everyone, and a control check is present. If there is no frequents shopper card in a transaction and the control check is cancelled, the drawing slip does not print (this is correct). If the Electronic Journal, the transaction shows up, but after it, there are three more transactions with the same ticket number and with the comment "FUNCTION NOT". Scenario: 1.) Set up customer slips to print for every customer, with a yes/no control check. 2.) On the POS, bypass the frequent shopper prompt, and ring up a transaction. 3.) When the control check pops up, hit "No". 4.) Check the Electronic Journal. |
|
Fault
1715
WD 4441 |
Set buffer print on. Sort receipt on. Main sort = Department name + Total. Ring up department or item , then select print last transaction, then finalize the order and items will double up and department totals on the receipt double. The actual total of order is correct. |
|
Fault
1727
WD 4453 |
Parameter
" Exclude Member Promotions from Bonus Buy " report wrong
savings. Set up a plu with a price of $ 3.00 and QTY 3. Set up a single promotion for the item for 75 cents. Set up system to use new Saving Summary Template SCENARIO: 1. Ring item 2. cash out EXPECTED RESULTS The promotions total in the savings summary should report 25 cents. This is the difference between the price of the item and the actual price from the plu record ( price /Qty. ACTUAL RESULTS: The promotions total in savings summary report as $ 2.25. This is the difference between the price of the item and the price in the plu record. |
|
Fault
1728
WD 4455 |
When
a level promotion is rewarded using the new savings summary template, the
amount is reported. But the " count " remains at zero. Set up: 1. Set up an item with a level promotion 2. Scan member card 3. Ring up enough items to get the promotion Expected Results: The member promotions line in the savings summary template should report a count of " 1 " for each promotion rewarded. Actual Results: The member promotions line in the savings summary template reports the correct amount, but the " count " is zero. |
|
Fault 1737
WD 4494 |
The check tender is setup to endorse and not print the check. The POS configuration is setup with the Check Flip Feature checked. When the check is inserted in the Epson 6000 for endorsing, the check is pulled into the printer and endorses. The check is then held and not released from the printer. |
|
Fault
1742
WD 1270 |
Version
8.0.6 - Mid-order entry of member card in transaction with enhanced
promotion (set with minimum purchase), causes incorrect totals on customer
receipt. Setup: 1. Set parameter "Reprocess Ticket at Late Swipe" to "No". 2. Create Enhanced Promotion, with the following settings: Group Type: Units Reward Type: Cash Reward: $ .50 Minimum Purchase: $ 10.00 Threshold = 1 2nd Threshold = 1 Member Card Required Attach the following item to this promotion. 3. Create PLU with the following attributes: Dept = Grocery Price = 1/$.99 Attach to the above enhanced promotion. Scenario: 1. Scan PLU for $.99. 2. Process additional items to bring order total over $ 10.00. 3. Scan member card. 4. The system will automatically issue a $ .50 promotion. 5. Press Total. 6. The system will issue another $ .50 promotion (which is incorrect). See attached receipt. Please note that the enhanced promotion is calculated correctly, if the member card is scanned at the beginning of the order OR after "Total" has been pressed. This bug is # 1270 on the Retalix tracking system. |
|
Fault
1745
WD 4495 |
Turn on Buffer Print and Combine Like Items. Ring in a taxable item 2 times. Finish the sale. The Tax symbol (T) in most cases, is changed to the no tax symbol on the receipt. I use T for Tax and N for No Tax. If I remove the Combine like items, the symbol remains the same on the receipt. Turn Combine like items on, ring in multiple of same taxable item and Tax Symbol is changed. |
|
Fault
1746
WD 4496 |
Turn on Buffer Print, Ring in 2 items, abort the buffer print and ring in 2 more items. Finalize the sale. Go to the Electronic Journal and pull up this transaction. Items that were rung before the Abort Buffer Print are not there. If you toggle in Hex, they are there. But no text.. |
| Fault 1754 |
.)
Create PLU as the following * Oranges Large * Oranges Mandarin * Oranges Small * 2.) Create PLU Group ( Short Group) * PLU Group: 100 * Description: Test * Add : 3.) At the terminal press Short Group Key and select Test * It display : * Oranges Large * Oranges Mandarin * Oranges Small * 4.) Now Change Oranges Mandarin To Mandarin Oranges * It display the same as the first one. * * Mandarin Oranges * * |
|
Fault
1782
WD 4502 |
ISSUE
1.) When scanning a Frequent Shopper card at the beginning of an order at
a "Price per Location" terminal (e.g., terminal with
"Deli" price list), the frequent shopper discount is calculated
on the "regular" item price and not the "price list"
price. It should calculate the frequent shopper discount on the
"price list" price. ISSUE 2.) When scanning the Frequent Shopper card in the middle of the order or after total at the "Price per Location" terminal, NO frequent shopper discounts are processed. I have tested the above scenarios with the new "Reprocess Ticket at Late Swipe" set to "YES" and "NO", with no change in results. Problem Description: Frequent Shopper Discounts Calculating Incorrectly at "Price Per Location" terminal. Occurrence: Every time Setup: 1.) Create a PLU with the following attributes: Regular price = $1.00, QTY = 1 Frequent Shopper Type = Discount Amount Frequent Shopper Value = $ .50 Price List Price = $ 1.25 2.) Assign the POS terminal the "Price List". Steps to Duplicate the Problems: ISSUE 1: 1.) Scan Frequent Shopper Card 2.) Ring the above PLU. Actual Results: The system will charge $.50 for the item with "You Saved" $.50. Expected Results: The system should charge $.75 for the item with "You Saved" $ .50. ISSUE 2: 1.) Ring the above PLU. 2.) Scan Frequent Shopper Card 3.) Press Total. Actual Results: No Frequent Shopper discounts are issued. Expected Results: Frequent Shopper discounts of $ .50. |
|
Fault
1792
WD 4507 |
The
promotion must NOT have delayed on the promotion turned on to see the
problem. Problem: Different Sale Order Totals depending on when "Total" is pressed in the sales transaction (with Member promotions). Member promotions are not calculating properly with the parameter "Reprocess ticket at late swipe" set to "Yes" and when the member card is scanned at the beginning of the sales transaction. The sales transaction calculates a different order total, depending upon when you press the "total" key in the order. Setup: 1. Set system parameter "Reprocess ticket at late swipe" to "Yes". 2. Create PLU 51, with the following attributes: Price: $ 1.00 for QTY 1 Department: Bakery Frequent Shopper: Discount Amount Freq. Shopper Value: $.10 Freq. Shopper Item Limitation: 1 3. Create PLU 52, with the following attributes: Price: $ 1.00 for QTY 2 Department: Bakery Frequent Shopper: Discount Amount Freq. Shopper Value: $.25 Freq. Shopper Item Limitation: 1 4. Create Enhanced Promotion : 10% Bakery Discount Reward Type: Percentage Off Reward: 10.000 Delayed Promotion flags set on Settings: By Value Threshold: 2.00 2nd threshold .01 Member Card Required = Yes Steps to Duplicate Problem: Ring First Order: 1. Scan Member Card 2. Ring PLU 51. 3. Ring PLU 51. 4. Ring PLU 52. 5. Ring PLU 52. 6. Press Total. Sub-Total = $ 2.41 (Wrong, I believe it should be $ 2.38). Ring Second Order: 1. Scan Member Card 2. Ring PLU 51. 3. Ring PLU 51. 4. Ring PLU 52. 5. Press Total. 6. Ring PLU 52. 7. Press Total. Sub-Total = $ 2.38 (I believe is correct.) |
|
Fault
1797
WD 4508 |
Problem:
Retailers may not like how order reprocessing works on the front-end when
buffer printing is set to "No" . When the system parameter
"Buffer Printing" is set to "No" and "Reprocess
ticket at late swipe" is set to "Yes", mid-order entry of a
member card may cause some customer or productivity issues on the front
end. When a member card is entered in the middle or the end of the
order, all items rung prior to member card entry are reprocessed.
Basically, the original customer receipt is terminated and a new sales
receipt is generated. The following issues may be raised by retailers (who have "Buffer Print" set to "No" and "Reprocess Ticket at Late Swipe" set to "Yes"): 1.) Waste of Paper - the "original" receipt and the "new reprocessed" receipt. 2.) Customer Confusion - customers may question why the a new receipt is being created. 3.) Productivity - Although the system automatically reprocesses the order and creates a new receipt, this is added time on to order processing on the front-end. |
|
Fault
1823 WD 4533 |
FUEL - The customer selects 'Pay Inside' .
They may or may not swipe their loyalty card. If they swipe their loyalty card, the card is NOT APPROVED on the fuel POST. The customer is then instructed to lift the nozzle. When they lift the nozzle, the fuel POS component is not alerting that an authorization needs to take place, so you are unable to dispense fuel. If the customer does not swipe their loyalty card, the same situation occurs. They press 'NO' to the loyalty card prompt. They are then instructed to lift the handle. The KIOSK is never notified that an authorization is required. The system sits in a locked state until the customer presses the CANCEL key on the fuel key pad |
|
Fault 1849
WD 3865 |
V8.4.2_59, System has 25 departments in group 2, when the Store Balance report is printed group 2 spans two pages, only 23 departments are listed. The Group Total on the report is correct if you go to the Department report and add up all departments in group 2. See attached screen captures of departments and the Store Balance report (only those pages showing group 2). |
|
Fault 1873
WD 4551 |
On a new/clean install, go to Database Management, Accounts and double click on Customer Accounts - get an error "Customer Accounts Maintenance not allowed". There is no parameter available in V8.0.6_50 to allow for this function. New Parameter: General system parameters, Front Office, General � set Allow customer account Maintenance. |
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Fault 1884
WD 4554 |
Ingenico/PSI - pinpad not being cleared when order suspended/voided. As a result subsequent customer order will have previous credit/debit card information still in pinpad. |
|
Fault
1895 WD 4556 |
Cashier
Performance Profile requests A4 paper at EOD. CATEGORY: Reports |
|
Fault 1900
WD 3337 |
Xinetix - POS does not send bottle deposit flag to S&H in item message. |
|
Fault
1933
WD 4574 |
Unit
price does not include on plu information detailed report. 1. Set up plu with the following: * Plu = 9 * Dept. = Gm/Drug * Price = QTY 1 for $10 2. Shelf Labels & OEM set with the following: * Package size = 2 * Package UOM = Ounce * Comparative UOM = Ounce * Unit Factor =3* Unit Price = $15 * Press Apply 3. PROBLEM: When pre-viewing Plu information detailed report Shelf Labels does not including Unit price CATEGORY: Unit Pricing |
|
Fault 1937
WD 4578 |
Set WIC parameter for Prompt for Expiry Date and it prompts for Issue Date instead. If you set to prompt for Amount and Expiry Date, it prompts for amount and issue date. No matter what the settings are, the Issue date is the prompt at the lane. |
|
Fault
1948
WD 4285 |
Set
up a random weight item in PLU Item Maintenance as a Weighted Item and the
price per pound in the price field. Example: 2.29 Ring in item and it
shows the weight at 2.29 lb and the price. Put this item on a regular
promotion, reduction or offer to discount price per pound for 1.00. Making
it 1.29 lb. Ring in item and price the cost of item remains the same
however the weight of the item is incorrect. The price does show 1.29, the
promo price but the tonnage is wrong. CATEGORY: Promotions |
|
Fault 1953
WD 4584 |
Xinetix - EAN-13 items are not sent to
S&H correctly when keyed in rather than scanned. Example :
Create an EAN-13 item 1234567890128 (8 is check digit) - if scanned - POS
sent: 1234567890128d (d is length 13)- correct- if keyed in - POS sent: 345678901286 d - INCORRECT (while selling the same item) |
|
Fault 1989
WD 4591 |
After a Cold Start on a full touch POST - Windows task bar displays rather then ISS45 screen. If you touch the screen the ISS45 display screen will pop up. |
|
Fault 2017
WD 4612 |
When perform an ROA on MFS1, Report required
A4 Paper size. Setup: * Click on ROA * Edit * Action * Select = Insert * Tender type = Cash * Reference = 123 * Press Apply * System will ask are you sure = Yes * Print Report = Yes * At the printer ask for A4. * Print Ok when you do Daily ROA Report |
|
Fault 2036
WD 4622 |
806_55, Set parameter to not transfer period on a specific day does not work. Store is not 24 hour and is closed on Sunday's. Parameter set to auto declare at EOD. After Sunday's EOD the cashier is transferred from current to previous even though parameter is set. In Cash Office Parameters Basic Setup select "allow delayed cashier/post balancing", "allow transactions (pickup/loans) after cashiers/posts locked", "allow declarations for cashiers/posts not signed-on in period", "update safe totals immediately after cashier/post declaration", "update cashiers/pos declaration values for 'auto declaration' tenders during end of day", "automatic pickup/load of over/short amount to signed-on cashiers during EOD", "do not transfer period on - Sunday". In Cash Office Parameters Locking Options select "perform locking on all cashiers/posts", "ask 'zero cashier yes/no' after each cashier", and "automatic locking during EOD". Set date for Friday, ring sales, run auto EOD, check cashier declaration report to see if totals transferred, repeat same for Saturday and Sunday. Sunday's totals will be transferred even though parameter is set not to. |
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Fault 2038
WD 4623 |
Reprocessing turned on.....DO NOT scan member/frequent shopper first in order, enter 4 @ $1.00 and hit department grocery (key entry DO NOT scan the item), then swipe the scan member card. Receipt shows 4 @ $4.00. If you scan the item the receipt is correct |
|
Fault 2045
WD 4815 |
Do in the following manner - and the ISS45
receipt will show incorrect change for the customer. The log file for
Microtrax will be correct. Enter in some items. Got a total of $3.26 I selected ATM Slid card Entered PIN Left terminal at Cash Back YES NO Entered $50.00 and hit EFT Hit No on the PIN pad Register prompts $3.26 OK? Hit YES Order Approved Drawer opens prompting for $46.74 in change WinEPS screen shows an approval for 3.26 with no cash back. |
|
Fault 2051
WD 4639 |
Unable to print validation slips with a control check. A control check was set up for Void limit Exceeded with template number 1. The control check prompts for "Insert Document" and then changes to "Printing Document", but nothing prints. |
|
Fault
2057
WD 4640 |
In
V7 (6,1,2,1,4 # 2 Check for second ID number in bad account) is used to
trigger off DL number. V8 does not have this parameter anywhere. shortfall
in V8 - in other words missing CATEGORY: Parameters |
| WD 3945 |
SCAN-
Check Print- MICR Time Out
___________ Scenario: 1. Buy item. 2. Select Payment 3. Go to Assist Mode 3. Go back to Shopping Mode (without doing anything) 4. Buy a quantity item (such as Oranges) Expected Results: MICR SHOULD read the Check. Actual Results: The MICR does not read the Check. |
| WD 4408 | In Version 7, there is a "X for Y Dollars" option available under the Frequent Shopper (dropdown list) in the PLU Item Record. This selection is not available under Frequent Shopper, in the item record on my current version of 8.4.6.0010 software. Customer do not want to do this type of promotion through Promotion Management (Enhanced Promotions, Group Promotions, etc.). |
| WD 4823 |
The Problem : Card Scanning at the Pump for Cents Off Per Gallon Not Functioning with Dresser Wayne Ovation Pumps In the Schaumburg lab and at a Retalix site already installed with Gilbarco pumps, we understand that the Gilbarco Encore pumps send 15 digit number on the card scan. A StoreNext Wayne Ovation site (CB Foods) is attempting to enable cents off at the pump. In this situation, the Card Number is passed through the Allied Electronics ANDI system to ISS45 Fuel as a 14 digit number The ISS45 Fuel application "LinkSrv" is erroneously truncating the Loyalty Card number, thereby rejecting the number as an invalid card range. |
| WD 4911 | Error 28 Out of Stack space Error when entering in 1 extra digit in the description field than the POST description field can handle |
| WD 4914 | Dealers are not turning full CRC parameter on at EOD. This causes untold problems in stores when SQL torn pages occur. The systems then end up with databases and functions that do not get cleaned nor does the system have complete EODs. |
| WD 4958 |
On
8.0.8.x, using Fast PLU Batch Execution does not properly populate the
PLU.RCPT_DESCR field |
| WD 5060 |
Adding a new user gives error in Link Users and Menus ___________ Scenario: 1. Create a new user 2. Go to System Administration\Menu Builder\Link Users and Menus 3. Add the new user created in step #1, add password and select "Password never expires" 4. Select the "Link Users to Menu" tab 5. Get and error "Record Already Exists" |
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