Enhancement or Fault Number

Item  Description

When signing on to the LFS, two errors are popping up.  The first error indicates (-2147221504 COUPON HandleXML-) and the second error indicates (5 Invalid procedure call or argument).

Scenario:

1.  Load a LFS with ISS45 software (I am running v8.1.0.0070

2.  Every signon to the ISS45 application will get the two errors above

Expected Results: No error during signon to the LFS

When performing a loan or a pickup on the mfs or lfs and completing the action it will ask you would you like to print the report if you select yes nothing prints.

Scenario:

1. sign into FrontOffice

2. Perform an add loan

3. complete the loan

4. it will then ask you if you would like to print the report (yes or no) select yes

5. Nothing prints

Expected Results: the report should print

Cancel of Gift Card recharge fails as duplicate transaction

Scenario:

1. v8.1.0.0_100, MTX 814.2

2. Ring plu 401 (gift card charging) for $25.00

3. Swipe gift card and answer Yes to $25.00

4. Depress Error Correct button (function 901 - cancel item)

5. Swipe gift card and answer Yes to $25.00

6. Get "Duplicate Transaction" message on screen

7. Finalize transaction and receipt shows "Gift Card payment Request Denied"

8. At live store card is recharged twice

9. On WinEPS server both transactions read "RC GC" - see attached log files from both

    WinPOS and WinEPS 

Expected Results: Gift card is never recharged in this scenario

When running an Enhanced Bad Account batch it is erroring out. Has over 23,000 items

Scenario:

1.Import the BX150510.DAT into the C:\program files\posware\office\import directory

2.Let the batch run

3.Once the batch starts give it about 15 minutes and it errors out (General Batches)

4.Event Viewer shows "The VB Application identified by the event source logged this application BatchExe:

Thread ID: 1216 Logged: Batch Bad Account Enh Save-40002: S1T00 [Microsoft ODBC SQL Server Driver] Timeout expired

Savings template is not accounting for enhanced promotions

Scenario:

1. Under gen sys prm> Post> presentation> set template for savings = SUMM_SAV

2. Create Enhanced promotion for New price per qty, limit qty=1, member card= required

3. Start trs

4. Ring up plu with enhanced promotion attached.

Expected Results:  Receipt should display savings for enhanced promotion under "You Saved" 

Actual Results: Receipt does not display savings for promotion

Enhanced promotions are not being calculated in the TOTAL SAVINGS field when using template for savings

Scenario:

1. (Please set up promo and templates same way as in Defect #6886)

2. Ring up plu with enhanced promo attached

3. Ring up plu for vendor coupon

4. Total trs and tender.

Expected Results:  TOTAL SAVINGS should calculate both coupon and promo amounts 

Actual Results: TOTAL SAVINGS only reflects the coupon balance.

The Problem :  When you ring up a food stamp order where tax is forgiven on taxable/food stampable items (like soda & candy) and you process a vendor coupon (e.g., taxable vendor coupon or non-foodstampable/non-tax vendor coupon), the system will forgive the tax and also give the tax forgiven amount back in cash change.   

Setup:

1.) General System Parameters are set to the following:

      A.)  Forgive Tax on Vendor Cpns if Food Stamps Tender = Yes

      B.)  Any Food Stamp Eligible Item Paid with Food Stamps is Tax Forgiven = Yes  

2.) Tax Rate = 6.00

3.) Create PLU 10 = Pepsi ($7.99 taxable, food stampable).

Scenario: (See Attachment.)

1. Ring PLU 10                   $7.99 T F

2. Ring MFG Coupon        -$1.00   N

3. Press TOTAL                $7.47

4. Press F/S TOTAL          $7.47

5. Pay $ 7.47 in Food Stamps

6. On the customer receipt , it will say Tax Forgiven $.45 and Cash Change $.45.   

Actual Results:  When you tender with food stamps ($ 7.47), the system will say tax forgiven = $.45, change = $.45. You should not be giving change back in this scenario. 

Expected Results: There should be no change due back to customer.

Note: Fix for above is to specify the PLU coupons as Food Stamp eligible

ISS45 allows a clerk to give �cash return� on a gift card � BUT the system doubles the amount of the card and does not work correctly.

FIX:  display a message that cashing of gift cards is not allowed.

WD 6958

Martin's ISS45 BOGO Enhanced Promotions not Printing Correctly on Customer Receipt

When the customer receipt is sorted by department and there is a buy one, get one free enhanced promotion, the free item prints ahead of the item that is paid for on the customer receipt.  (Please see attached for Enhanced Member Promotion Setup.  There is also a copy of a sample receipt which shows the problem.

Scenario:

1. Have ISS45 V8 system set up to sort receipt by department.

2. Create Enhanced Promotion for "Buy One, Get One Free!

3. Ring up items in a sales transaction.

4. Look at customer receipt  - the free item is listed first. 

Expected Results: The free item should be listed below the regular priced item.

WD 6962

The Problem : Make sure you have Member Card set up, Reprocess Ticket is set to Yes and Scan card in the middle of transaction is set to Yes. Create a PLU Item for 3.29, no Tax, Create a Single Item Promotion OFFER for this item to take off 1.89. You must Buy One at regular price, get second at discounted price.

Make a note of the Net Sales, line # 2 of the Store Balance Report. Make a note of the Total Media on page 2 of this report.

Ring promotion item 2 times, you see that 1.89 is taken off. Scan Member Card, see order update. 4.69 is the total. This is correct. Tender sale out with cash or check, doesn't matter. Look at the Store Balance Report, the Net Sales is the same, however the Media total has incremented 4.69. With this, you cannot balance. If you do the same transaction and scan the card in the Beginning of the transaction, the Net Sales are incremented along with the Media Total.

In my testing, if you look at this particular transaction with the TT utility, you can see where the card was scanned in the middle and the reprocess took place. However, the promotion item and it's savings are not listed in the reprocess area of the transaction. And it is not added to the store's Net Sales.

Also found that Regular Promotion does not work either. Promotion Reduction DOES work. Enhanced Member Promotions don't work either, much worse - see Fault # 6963

Reprocess Ticket causes Enhanced Member Promotions to subtract savings from ticket 

The Problem : Make sure Member Card is On, Reprocess is set to yes and scan card during transaction is set to yes. Create an Enhanced Member Promotion for an item. For example, item is 3.29 with 1.00 reward when you buy 2 of them. Member card is NOT required to get promotion.

Ring item 2 times and you will see 3.29, 3.29 and -1.00 for a total of 5.58.Scan the Member Card, you see order update and the screen changes to 3.29, 3.29 for a total of 6.58. Savings have disappeared completely.

All Enhanced Member Promotions do not work. Group, Level, etc.

When the QTY button is used for a plu, the total is wrong.

Scenario:

1. Set general parameter: Store/Operational/Scanning/MSU rounding option Set to 34-34-32 Or 33-    34-33.

2 Set up an item with the following

     4 for $10.00

3. If you ring one item it will ring $2.50

4. If we go 7 QTY and enter the item item will ring $2.50.

Expected Results: Should ring up $17.50

WD 7098

With Frequent Shopper Prompt on the screen, you should be able to Sign Off or do other functions on the keyboard or touch menu without satisfying the prompt. This worked in 8100.050 and all the way up to 8100.110.

WD 6553