Enhancement or Fault Number

Item  Description

E. R. 802100501

WD 7030

WD 7031

Cashier accountability

Set up: PLU with no tax, Dept. with no tax, Tax rate 1 = 5%, Tax rate 2 = 10%, Checkout bank 1 = tax rate 1, Checkout bank 2 = tax rate 2, cashier 101 = Checkout bank 1, cashier 102 = Checkout bank 2, POST 1 assigned to Checkout bank 1 or 2.

When plu is rung up or department is used to enter amount, no matter which cashier is signed onto the POST - no tax is charged.

Using 2X20 display and manual enter check causes POST to lockup and beep continuously

Scenario:

1. TP2K with 92R keyboard and 2X20 display plus customer display with WinEPS

 2. In WinPoS.INI set DualVGA=No and 2X20=Yes

 3. Signon, ring up an item or two, depress TOTAL, depress Check Tender

4. Enter dollar amount and depress ENTER

 5. Select Personal check, depress ENTER

6. Select YES to perform a manual check entry

7. Key in 123456789 and depress ENTER

 8. POST gives constant beep and this can not be stopped by depressing CLEAR or NO or any other key

 9. Only way to stop beeping is to exit to the desktop (ALT+F4) 

Expected Results: Complete manual check tender successfully

 Actual Results: POST gives continuous beep 

Using EXPAND function in MenuSys.MAC with over 43 departments locks up POST

 Scenario: 1. Create 44 departments

2. Add those departments in the MenuSys.MAC file

3. See "//WOODLANDS DEPT LIST SEE 2ND LIST BELOW" in attached file

4. Add EXPAND command within MenuSys.MAC file     Example: GROUP=2 DESC="****DEPTMNT  LIST"   INPUTS=I1 'EXPAND'

5. Add modified MenuSys.MAC to POST

6. Start WinPoS and observe lockup

7. Modify MenuSys.MAC to only use 43 departments

8. Add modified MenuSys.MAC to POST

 9. Start WinPoS and it works A-OK

 Expected Results: EXPAND command will let you add as many departments as you wish, there is no limit when using EXPAND with flip charts

Actual Results: Using EXPAND command in MenuSys.MAC and having over 43 departments lock up POST

Order reprocessing screen only shows on a dual monitor system. 

The single monitor total touch not showing the (Please wait / updating order) screen. 

Set WinPoS.ini Dual_VGA=Simulate on the single monitor system and the screen will show up.

The End of Day ran on  the U-Scan with the cashier signed off.  The POST report printed on the Cashier station TPG printer and then got the status paper out.  A POSW32 error was displayed on the Customer screen which has to be cleared.

Scenario:

1.  Close and sign off the cashier for the U-Scan station

2.  Run the End of Day from the server

3.  With small amount of paper left in the TPG printer on the Cashier station the POST report is printed

4.  If the printer status is out of paper then you get a POSW32 error on the Customer monitor

Expected Results:   No POSW32 when Cashier station runs out of paper during End of Day

Actual Results:  POSW32 displayed on Customer station when Cashier station out of paper during the end of day

Reprint Receipt on a FUEL POS is incorrect

Scenario:

1.Do a sale at the pump

2. Go to a Fuel POS and press REPRINT, Select the pump, and select a sale to reprint.

Expected Results: Should look the way the receipt was printed at the pump.

Actual Results: The reprint is missing information. If a voucher was used there is no TOTAL SALE line and the trailer line is out of place and partially missing. If no voucher was used then there is a total line but the trailer is bad.

WD 7031

Refunds cause Tax to add to net sales in Store Sales Report

Scenario:

1.Sell Taxable item

2.total / tender out

3.check store sales report

4.refund item

5.check store sales report again

Expected Results: Refunded item removed from net sales

Actual Results: Refunded item's tax is removed from net sales twice

PLU selection criteria for Manufacturer Code is giving ODBC errors 

Scenario:

1. Select Plu selection criteria from PLU management

2.Create a new selection

3.Choose 29: Manufacturer Code

4.click on select

Expected Results: generates applicable PLUs and list selection

Actual Results: error 22005: ODBC error: Syntax error converting the varchar value to a column of data type

Ringing a charge payment causes a corrupted display on the POST

Scenario:

1.  Press charge payment

2.  Enter Account Number

3.  Enter Amount

Expected Results: Screen appears normally

Actual Results: Tender selection screen is not displayed correctly

PLU Selection Criteria search using Quantity Sold does not list properly 

Scenario:

1. Log into Front Office and create a new Item note the "Cost and Sales" tab of the new item has all 0.00 listed for "Quantity Sold"

2. Open "PLU Selection Criteria"

3. Create a new "PLU Selection Criteria" using "Quantity Sold" as the 'Description' and for 'Selection' use a range of 0-0.

4. Apply the Selection Criteria and hit List.

Expected Results: The newly created item should display when listed under the newly created selection criteria

Actual Results: The newly created item does not display listed under the newly created selection criteria

 Frequent Shopper Range is a 12 digit number.

At the Frequent Shopper Prompt, scan an EAN-13 type UPC, Frequent Shopper No Not in Range is displayed.

Press C to clear.

Scan correct card and system is set into Frequent Shopper Mode, instead of Member Card Mode.

Scan correct card a second time and the Member Card Mode is activated.

Only can duplicate this if you scan an EAN-13 barcode at the FS prompt, clear it and then scan correct card.

If scan a UPC-A which is not in the FS range, clear the screen and scan correct card, it will go into Member Mode which is correct.

Non-OPOS printer - delayed scale read parameter does not work in fuel environment 

Set parameter to delay scale read - so that the yellow 'scale not zero' prompt will not occur if you type ahead of settling scale.

Note: Works with OPOS printer

Several fields in the Cashier Tender Report cannot handle values over $10,000.  Specifically, the Over/Short column, Misc. Rcpts (Gross), Net Sales, Total to Account For.

Expected Results:   The value displays correctly.

Actual Results:  ###### is displayed

Deposit field of Safe Report cannot display over $100,000

Expected Results: Correct value should display.

Actual Results:  Report shows "#######"

Enhanced Promotion with Minimum Purchase Amount adds the discount back in during Partial Tender if the Total Amount Due falls below Minimum Purchase Amount and the CLEAR Key is pressed or you exit out of the tender screen for any reason. 

Scenario:

1. Set up an Enhanced Promotion with a Minimum Purchase amount.

2.Ring up items that exceed the minimum purchase amount of the promotion

3.Ring in promotion Item

4.Partial Tender transaction with an amount that takes the Balance Due below the Minimum Purchase Amount defined in the promotion than press the CLEAR Key

5.Go back to Tender Screen and the discounted amount from the promotion has been added back into the order

Expected Results: Should receive promotion savings

Actual Results :Do not receive promotion savings

Receipt Report does not display information correctly 

Scenario:

1. Open Front Office and go to Cash Office -> Store/safe Balancing-> Bank receipt

2. Make a reference "test1" and make an addition of $5 to one of the tenders and apply it

3. Make a second reference of "test2" and then make a subtraction of the same $5 to the same tender.

4. Run a Receipt Report under the same category and it shows both references of "test1" and "test2" but it shows them both as additions and the total as $10 instead of the correct $05

.Expected Results: The Receipt Report should display both additions and subtractions made to the specifies tender  

Actual Results: The Receipt Report shows all modifications as additions

Frequent Shopper Receipt displays incorrectly when using Save and Recall

Scenario:

1. Create an item with Frequent Shopper using x for y pricing (example: newspaper regular 1 for $1.25, x for y pricing

2 for $1.50)

2. Ring order using single item created and save the transaction

3. Recall the transaction and total it out

4. The item prints regular price as 0/0.00 and the sale price is correct.

 Expected Results: The regular price when recalled should show the correct regular price

 Actual Results: The regular price displays $0.000

When voiding an item that is on level promotion the discount is added again instead of cancelled out. This causes the Balance Due to incorrectly show twice the discount amount as negative amount due back to customer instead of zero.

 Checking delayed promotion resolves this issue but customer can't see the discount as item is rung up. This  applies to New price also.  

Scenario:

1.  Setup level promotion to give a carton discount on 10 packs of cigarettes. Mark Down Department: 190 Major Brands - Group Type: Units - Reward Type: Cash - Level 1: Quantity

2 Reward .80 - Level 2: Quantity 10 Reward 6.912. Scan quantity of 10 for the item attached to the promotion

3. Cancel item4. Hit Total5. Check balance due

Expected Results: Balance Due should be zero since item being voided and discounts cancel each other out.

Actual Results: Balance Due is actually twice the discount amount due back to the customer plus tax (-$14.89)

When using gift card combined with Other tender,  receipt does not display correct amount of gift card on "beginning balance line"

Scenario:

1.Ring up transaction for $50.00

2.select Gift Card for first tender

3.tender gift card out for $19.00 (in a demo host this will automatically default to a ten dollar gift card amount)

4.Use the second tender of Cash and cash out transaction

5.The receipt will display $19.00 but in WinEPS it shows that the amount was only approved for $10.00. In theory the receipt should show the $10.00 and in the live host it is showing the beginning balance as the total transaction amount.  

Results: when using gift card with Other tender the gift card "beginning balance" should reflect the total of the gift card not the total of the transaction

Actual Results: When using gift card combined with Other tender receipt does not display correct amount of gift card on "beginning balance line"

Mix & Match promotion with MSU option  34/33/33 not working properly. 

Scenario:

1. Set MSU rounding option 34/33/33

2. Create 4 item with the following     PLU 1 Price $1.09  Quantity 2  Mix & Match 25    PLU 2 Price $.97    Quantity 1 Mix & Match 25    PLU 3 Price $1.09  Quantity 2 Mix & Match 25    PLU 4 Price $ 1.09 Quantity 2 Mix & Match 25

3. Create Enhanced Promotion. 4/$1.00    Group type = Units, Reward type = New price per quantity, Reward = 1.00, Threshold 4     Set Attachment  = Link by Mix & Match 25.   

 4. Ring up the same item 4 times everything prices correctly. Only when I buy different items does  the pricing come out  incorrect and the retailer looses $.015.

Flag for ECC on tender maintenance not effecting ECC functionality on the lane 

Scenario:

1. make sure that the ECC flag is not set

2. on the lane run pay with check.

Expected Results: do not send raw MICR data to WinEPS

Actual Results: sending raw MICR data to WinEPS

Canceled item on Level promotion added to ticket when Member Card swiped at end. 

Scenario:

1. Reprocess ticket at late swipe set = Yes

2. Create  1 Plu  Department = Grocery 3. Price $10.00 Qty 1.

3. Create Level promotion       Setting: Group type = Unite       Reward type = New price or %        Level settings: Level 1 Quantity 1 Value .01 Reward = 8.50

4. Member Card Required

5. Attach Plu 97

6. Ring plu 97 twice

7. Void Plu 978. Scan the Member card 9. Hit total

Expected Results: The transaction total should be $8.50

Actual Results: the transaction total is $17.00

Scenario:

1. Front Office - Reports - Store Reports - Store Balance Report - click Preview.

2. Sell Item.

3. Front Office - Reports - Store Reports - Store Balance Report - click Preview.

expecting Items Count - Value to increase by amount of item (plu tax).

actually Items Count - Value increases by the amount of the item + (4 times the tax)

4. Refund Item.

5. Front Office - Reports - Store Reports - Store Balance Report - click Preview.

expecting Items Count - Value to decrease by the amount of the item (plus tax).

actually Items Count - Value decreases by some unknown amount. 

Expected Results: If only item sold and refunded, expecting Items Count to return to zero.  

Actual Results: Items Count changes by incorrect amounts.

U-Scan - In direct mode at the cashier station using the new WinPoS line item void feature

a.   The customer total not changing on customer display when going back to customer mode even though the void shows correctly.  The customer total updates correctly only when pressing the pay now button.

b.   You also get an unexpected response from WinPoS displayed on the cashier station during the WinPoS line item void

U-Scan when voiding Glue stick UPC#  04249150003

a.     Using Cashier Station button in top left corner thinks glue stick void is a value card and not the glue stick rung up in the order

b.       Using Mobile Attendant VIB thinks glue stick void is a value card and not the glue stick rung up in the order

c.        Using Mobile Attendant void thinks glue stick void is a value card and not the glue stick rung up in the order

Note:  after voiding glue stick where it thinks it is a value card, trying to void any other item afterwards results in an item not found

Icons are missing on the toolbar - in PCs in system screen 

Scenario:

1.       Open PCs in system screen

2.       Look at the icons on the top left

Expected Results: Icons are seen clearly

 Actual Results: Icons are black

When a return code is linked to another link, WinPoS goes into a loop and crashes. 

Scenario:

1. Create PLU number 1, does not matter what dept or dollar amount.

2. Go to return type, create a new item. Type: Link Item, Return Item Code: 1 (this is the plu number), Flag: Bottle Deposit

3. Create another return type, same details as number 2.

4.Go to PLU number 1, under param 2 tab, return code field enter in one of the two return types created above

5. On the POS, sell plu number 1

Expected Results: WinPoS will not crash

Actual Results:  WinPoS goes into a loop and crashes to the desktop

Scenario:

1.do a pickup or loan

2.add the amount

3.press the yes button and then press the clear button

4.red window prompts and asks to accept the amount

5.press the yes or no

Expected Results: when the button is pushed it should give that result

Actual Results: the radio buttons do not work on the red prompt screen

CshrPickup1.rpt is missing the person that did the pickup or loan 

Scenario:1. log in to the front office with Admin

2. go to cashier pickup and do a pickup

3. go to cashier pickup and loan report and bring up the cashier (not summary)

.Expected Results: where the date and time is shown, you see Admin and the name

.Actual Results: where the date and time is shown, you do not see Admin

Scenario:

1. Ring sales on Pos2

. Goto Reports/ StoreReports/ Control Reports

3. Choose -ONLINE - and verify Grand Total. 3.Run end of day

4. After EOS ring additional sales and check the Grand Total on the reports again5.Expected Results: Grand Total should continuously accumulate

Actual Results: Grand totals stops accumulating