Enhancement or Fault Number

Item  Description

E. R. 811030901

When you press the Percent Override Function Key, then ring up the manual price item, the Percent Override Screen indicates the price of the item is zero and you are not able to discount it.  If the Percent Override Screen waited to appear until after the new price of an item was entered for manual price items it will solve the issue.

E. R. 806100901

 Increase the number of ISS45 Error Return codes to support 9999 return codes.

New Feature

Add support of new Fujitsu 3600 terminal family with PoSReady Operating System

New Feature

Enhance Blackhawk Gift card handling:

• The system will now differentiate between EAN and UPC codes. As a result, retailers will no longer need to be concerned with 'blocking' the UPC code on gift cards enabling clerk accuracy.

New Feature

WD 11797

Enhance Blackhawk Gift card handling: WinEPS version 825.3 SP1 has accommodated the below software checking

Ensure Item Number of Gift Card Activated via MSR Matches Item Number Sold in Transaction that is currently being requested for activation.  The Track1 data in the MSR read for Vendor Gift Cards contains the Item Number in the field normally used for customer name.  This Item Number should be retrieved from WinEPS during activation and compared with the current item number which the PoS application is requesting to be activated.  If the Item Number from the Track 1 data does not match the Item Number requested for activation, a Control Check will be issued and the Activation should be aborted.

WD 9206

Fuel - Cashier is not prompted to select pump on a Recall Pre-Pay transaction Cashier should be prompted: "Please Select Pump for Recall PrePay"

WD 10900

The Department Report run on the POST only contains information from the last transaction 

Scenario:

1.Ring a transaction on the register and finalize the sale

2.Run a Department Report on the lane (function code 831)

3.Ring another transaction on the lane and finalize the sale

4.Run another Department Report on the lane.

Expected Results: The Department Report Totals will increase and contain data from all transactions run on that lane for the period 

Actual Results: The Department Report Totals only reflect the data from the last transaction

WD 11132

The display omitted voids functionality of the Electronic Journal will show duplicate records if a transaction from another PoS exists before the end of ticket for the transaction being viewed.   

 Display omitted voids 

Expected Results: Correct items are shown.  Only 1 void should be shown. 

Actual Results: There are multiple duplicate records for a void 

WD 11247

Batch Issues with Item Limitation on Frequent shopper 

Scenario:

1. Create a new PLU Batch

2. Set up the batch any way you want

3. When selecting items Set Frequent Shopper for an item to x for y$

4. Set the value to $2.00

5. Set the Item Limitation to 3

6. Apply the batch 

Expected Results: The Limitation should apply to the item once the batch has been successfully applied 

Actual Results: Everything applies to the item except the Limitation.  

WD 11271

Multiple lanes with the same PoS number causes sales issues

WD 11338

Item Level and Transaction Level Discounts do not accept the entered percentage the same way and the percentage displays with the wrong decimal point placement on receipt and cashier display 

Scenario:

1.Build an item level and a transaction level discount in Front Office. On the Basic Setup Tad set the Discount Percentage and Maximum Percentage to 10% on both discounts. On the Flags Tab check the Item Discount Only box for the Item Level Discount

2. On the POST ring up $10 dollars into an open department that allows discounts then hit the Discount Key (F903) and select the Item Level Discount built in Step One. A blue box is displayed in WinPoS with a Discount Percent input window that shows 0.000 by default.

3.Enter 10 and press Accept and 1 cent is deducted from the amount and the screen shows 10.00 @ 0.001- Finalize transaction

4.Now ring up 10 dollars into the same open department and press Total and then press the discount key and you get the same basic blue screen with the same Discount Percent Input Window showing 0.000 - press 10 as in step 3 and notice that one dollar is deducted from the sale instead of one cent but the receipt and the cashier display shows 10.00 @ 1.000% which is wrong as it should show 10.00 @ 10.00 % - finalize transaction.

Expected Results: Item Level and Transaction Level Discounts should accept the input percentages the same way 

Actual Results: The Item Level Discount enters the 10 as 01% where the Transaction Level enters the 10 as 10% but displays the information with the decimal point in the wrong position

WD 11387

When an enhanced promotion is setup with Points Required to Redeem set -  the amount of times the promotion can be redeemed in one transaction does not match the number of points available in the system 

Scenario:

1) Setup Enhanced Promotion, New Price @2.59, Member Card Required, Points Required to Redeem @ 5

2) Setup Member Card Scheme, Point Factor @ 1, $1.75 = 1 pt on both Threshold Amounts

3) Setup Member Card

4) Set GSP\Store\POST\Operational\Member Card\Redemption

5) On POS, enter Member Card

6) Ring up enough Items to earn 10 points

7) Tender Order

8) Enter Member Card for second transaction

9) Ring Milk PLU

10) Accept Points Redemption Approval

11) Ring Milk PLU 

Expected Result : Because the customer has 10 points, they should be able to get the Milk Promotion twice in this order 

Actual Result: Upon scanning the second Milk PLU, the system does not prompt or give the New Price for the item 

WD 11456

In EAN 99 Coupon Maintenance there is a setting for 'Limit up to'. In the guide it states that this is to limit the number of time an EAN 99 Coupon can be used within an order. This does not limit the uses of the coupon. 

Scenario:

1) Open EAN 99 Coupon Maintenance

2) Create a new coupon sand set 'Limit up to' to 2

3) Go to the POS and ring an item

4) Hit Total

5) Enter the EAN 99 Coupon #

6) Enter the EAN 99 Coupon #

7) Enter the EAN 99 Coupon # 

Expected Result: Once 2 EAN 99 coupons have been rung up, it should prevent the 3rd

Actual Result: It will except the coupon all the way up to the point that the total sale is 0. 

WD 11493

The Supervisor Name and Number are not printing on the pickup slip that is printed when a pickup is performed at the POST 

Scenario:

1.Set up the Pick Up Key (F804) in keyboard programming and assign a privilege level of 2 to require supervisor intervention

2.Sign into the register as a cashier with no privileges defined

3.Press the pick Up key on the register and enter a valid supervisor number and password when prompted and then perform a pick up on any available tender

4.View the receipt that prints out at the register printer.

Expected Results: The Supervisor name and number that performed the pick up will be printed on the receipt 

Actual Results: The supervisor information is not printed on the receipt but it does show up in the Electronic Journal 

WD 11542

992 Family Code is supposed to bypass purchase requirements. The coupon was being declined because company prefix validation failed. If qualifier has 992 Family Code the company prefix should not get validated. 

Scenario:

1. Set up the following in PLU maintenance.

Item 15C .PLU# 01266625600.--($2, 256 Family, )   

2.sell item 15C

3. Scan Databar 811000380040114783200110992 ( Databar coupon is attached. 

Expected Results: Coupon is accepted because there is no company prefix validation that should be preformed 

Actual Results: Cashier get prompt indicating coupon is invalid.

WD 11564

The conversion of the transact.qdx file to ASCIITR.TXT file during EOD may not include data from all active lanes if the General Parameter Sort by PoS Number is set to YES.  

Scenario:

1.Set General System Parameter STORE\Front Office\End Of Day\ASCII Transaction File\Convert transaction file to ASCII during EOD = YES and Sort by POS Number = YES

2.Stop POS_SRV_Manager Service

3.Re-start services and run a manual EOD to generate the ASCIITR.TXT file

4.Review the ASCIITR>TXT file and the first entry will be for lane 3

5..Set General Systems Parameter STORE\Front Office\End Of Day\ASCII Transaction File\ Sort by POS Number = NO and repeat steps 2 and 3 and you will see entries in the ASCII file for lanes 1 and 2. 

Increasing the MAX_OPEN_FILES from 10 to 20 allowed the data for the missing POS's to be saved to the ASCII file.                          

Expected Results: Data from lanes in the transact.qdx file will be included in the converted ASCIITR>TXT file 

Actual Results: Data from all lanes not included in ASCIITR.TXT file if the GSP is set to YES 

WD 11698

Changing the cashier password causes 3 View tables to fail on the CRC check.   

Scenario:

1. Run a PCMCRC to verify you don't have any "Different CRC's".  Rebuild any tables to correct any problems you have until you have a good CRC check. 

2. Go to the POS and change a cashier password.

3. Now do the CRC check.  Notice the following tables now have bad CRC's: 

vwEMP, vwEMPL, and vwEMP_SECURE 

Notice how are many damaged records in the CRC log of each table. 

Expected Results: CRC should not fail after changing or resetting cashier password

WD 11728

U-Scan 52 - gift certificates aren't balancing properly on the U-Scan lanes.   

Scenario:

1.  Ring an order for $2.69

2.  Tender the order with a $10.00 gift certificate

3.  The customer will get a receipt with the gift card balance of $7.31 on it which they can use to redeem at another time.  

Expected Results:  Updated gift certificate balance should be printed on certificate. 

Actual Results:   The problem is that the attendant is also prompted to give $7.31 change.  The U-Scan Till Report shows that the attendant took in a $10.00 gift certificate and gave out $7.31 in cash. This is incorrect as the attendant did not give out any cash

WD 11788

If a promotion is setup with a Credit program to generate a Fuel Voucher and the Group Type on the promotion is set to "By Value" the voucher will not print. If the Group Type is set to "Units" the voucher will print if only 1 item is sold, if more than 1 item is sold then the voucher will not print. If the 2nd threshold is set to 0 and multiple item are sold it will print the voucher. 

Scenario:

1.Setup a credit program for Gas Rewards

2. Setup a promotion with the credit program selected.

3.Set Group type to "By Value" Reward type to Credits Reward to 1 Threshold to 1 and 2nd threshold to 1

4. Set attachments.

5.Sell items and verify if voucher prints

Expected Results: A voucher should print with the amount off based on amount of items sold.

Actual Results: No voucher prints if Group type is "By Value"

If Group Type set to "Units" and  1 item is sold the voucher prints but if multiple items are sold no voucher prints 

WD 11830

Data in the ASCIITR.txt file generated by EOD no longer accurately represents method of Member Card Entry in Op Code 60-1B 

Scenario:

1.Turn on General Parameter to create ASCII file extract during EOD

2.On PoST run 2 member card transactions - manually key enter the member card information in one transaction and scan the member card in the second transaction

3.Run EOD and check the ASCIITR.txt file afterwards for lines beginning with 096,27,XXXXXXXX

4.In previous releases the XXXXXXXX (OpCode 60-1B) would show 00100001 if card was scanned and 00000001 if card was manually keyed

Expected Results: bit will still show if card was scanned or key entered 

Actual Results: bit always shows 00000001 

WD 11843

Using store coupon on taxable and not taxable items does not work if the first item rung up is taxable.  

Scenario:

1.Set up 2 promotions. One linked to a non-taxable department, the other linked to a taxable department

2.Use the same coupon code in both promotions.

3.Ring up the taxable item first, then the non- taxable item

4.Enter coupon number.

Expected Results: Coupon takes discount on both items

Actual Results: Get a message that says "coupon not allowed yet" and the discount and not taken off. 

Note: If the non-taxable item is rang up first, then the coupon code works fine and the discount is given 

WD 11890

Fuel  - QDX sizes are incorrect and require correction - files 107 and 109 and 118

FILE_NUMBER=107

REMARK=Fuel PrePay file

FILE_NAME=qdx\PrePay.qdx

FILE_TYPE=0

RECORD_SIZE=512

KEY_LENGTH=4

KEY_OFFSET=0

FLAG_OFFSET=511

MAXIMUM_RECORDS=5000

BLOCK_SIZE=4096

SPLIT_PERCENT=50

RELATIVE_LINKED=9999

GUARANTEED_WRITE=1

FIFO_WRAP=0

ZERO_REC=0

DRVFILE_ENTRY=0

SUPER_INDEX=255

-------------------------------

FILE_NUMBER=109

REMARK=Pump status File

FILE_NAME=qdx\PumpStat.qdx

FILE_TYPE=1

RECORD_SIZE=600

KEY_LENGTH=0

KEY_OFFSET=0

FLAG_OFFSET=0

MAXIMUM_RECORDS=10000

BLOCK_SIZE=4096

SPLIT_PERCENT=100

RELATIVE_LINKED=9999

GUARANTEED_WRITE=1

FIFO_WRAP=0

ZERO_REC=0

DRVFILE_ENTRY=0

SUPER_INDEX=255

-------------------------------

FILE_NUMBER=118

REMARK=Loyalty Extra info

FILE_NAME=QDX\ExtraInfo.qdx

FILE_TYPE=0

RECORD_SIZE=800

KEY_LENGTH=4

KEY_OFFSET=0

FLAG_OFFSET=799

MAXIMUM_RECORDS=100000

BLOCK_SIZE=4096

SPLIT_PERCENT=50

RELATIVE_LINKED=9999

GUARANTEED_WRITE=0

FIFO_WRAP=0

ZERO_REC=0

DRVFILE_ENTRY=0

SUPER_INDEX=255 

WD 11895

Manufacturer Coupons with Databar and UPC5 barcodes can allow the cashier to accept too many coupons

Scenario:
1.Print out an item with a coupon
2.Set price of item to $1.99 and ring in 5 of the items
3.Start scanning the coupon

Expected Results: We will only allow 5 coupons to be redeemed

Actual Results: We will allow more than 5 coupons - the Databar engine will allow 5 Databar coupons but the PoS

application will still accept the UPC5 coupons until the balance due drops to less than $1.

WD 11913

Reprint Last Receipt (function 923) prints all zeroes for totals when using any Frequent Shopper Type other than NONE and Use Frequent Shopper Number as Member Card Number is set to YES  

Scenario:

1.Set GSP as shown in attached screen shots

2.Ring in and finalize a transaction on the POST

3.Reprint duplicate receipt 

Expected Results: Duplicate receipt will contain all the information as the original receipt 

WD 11914

PLU Batch Maintenance and Fast PLU Batch Maintenance not setting the correct FSA fields

The temp file that records the information to print had skewed fields so that data was populated in incorrect field headers.

WD 11921

Application allows 16 digit secondary ID even though the secondary ID field in Front Office ID is 10 digits.  Using the secondary ID key setup through the keyboard, the PoS allow 16 digits.  The payment terminal and the Front office only allow 10 digits to be entered. 

Scenario:

1.  POS use secondary ID key

2.  At prompt enter 16 digits 

Expected Results: Only allow 10 digits as the Front office allows. 

Actual Results:  Allows 16 digits.

WD 11952

Tender drop down list empty on barcode programming 

Scenario:

1. Front Office

2. Database management

3. Barcode programming

4. add prefix from

5. prefix to

6. Length

7. Select type: Tender

8. Select drop down list of tenders

Expected Results: Tenders defined in ISS45 tender maintenance displayed 

Actual Results: Tender list on drop down

WD 11957

When doing a whole order discount decimal is misplaced.

Scenario:
1. Setup discount for 20% and have fixed and automatic checked
2. Ring up order
3. Total order
4. Apply discount

Expected Results: order should show a discount of 20% and the receipt should show 20%

Actual Results: order and receipt show 2.0 %

WD 11964

Changing the cashier password causes 3 View tables to fail on the CRC check.   

Scenario:

1. Run a PCMCRC to verify you don't have any "Different CRC's".  Rebuild any tables to correct any problems you have until you have a good CRC check. 

2. Go to the POS and change a cashier password.

3. Now do the CRC check.  Notice the following tables now have bad CRC's: 

vwEMP, vwEMPL, and vwEMP_SECURE 

Notice how there are many damaged records in the CRC log of each table. 

Expected Results: CRC should not fail after changing or resetting cashier password 

WD 11967

CCTV records.  The decimal point is now missing from all the amount figures that use to be there.  EX:  a $1.00 grocery item is being output as 100 and in the past releases was 1.00 which was formatted correctly with the decimal.

Scenario:

1.    Ring up different records using CCTV and look at the output of the amount figures being sent on CCTV.  They have no decimal points included any longer in the newer release of ISS45 

Actual Results:  a 1.00 amount is being output now as 100 

WD 11968

When an order is canceled using ISS45 Function 900, a record is suppose to be output to CCTV as Void Ticket (4023) listed in the 009118_FSD_POS transaction interface to CCTV document. 

The record is not being sent to CCTV. 

Scenario:

1.  Ring an order and do a Void Transaction (Function 900) with CCTV running

2.  No Void Ticket (4023) is being recorded or sent to CCTV 

Expected Results: Function 900 should generate a Void Ticket (4023) in the XML format to CCTV but is missing.

Actual Results:  No Void Ticket (4023) record is being recorded. 

WD 11989

New Mexico SmartWIC is using a 100 Byte Header for Incoming Items APL replacing the original 86 Byte Header.  This 100 Byte Header follows the same format as the current 100 Byte Texas Header.  The incoming items processing application will need to be changed to check the length of the Items APL header and to appropriately parse the data as either a 100 Byte Header or 86 Byte Header. 

WD 12003

Payments with MTX receipts and BlackHawk Gift - approval receipt prints on a decline when it should print NOTHING

WD 12005

WIC CVV has to be the first tender when using split tender and the system is not forcing this requirement

WD 12006

Customer has what is called Market Money voucher for 5.00. It can be used in the store against purchase of groceries.  

Mixed Basket OFF

Customer comes in, buys 3 gallons of Milk.

Customer has Market Money from store for 5.00

Cashier takes 5.00 cash off the total.

Customer pays the rest in Food Stamps.

Works perfect. 

Mixed Basket ON

Same purchase as above.

Cashier takes 5.00 off the total.

Cashier presses Food Stamp so the customer can pay for the rest, Yellow system box pops up:

"Food Stamps Must Be Tendered After WIC CVV"

You cannot finalize the sale with Food Stamps. 

This order has NOTHING to do with WIC CVV. It is the Mixed Basket Parameter that is halting this.

WD 12008

If using Split Tender in a WIC CVV Transaction Food Stamps, or any form of EBT Tender, must occur after WIC CVV but prior to any other form of payment 

Scenario:

1.Set the WIC CVV GSP "Allow Split Tender" to Yes

2.Ring up some WIC CVV and non WIC CVV eligible items

3.Partial tender with WIC CVV Tender

4.Partial tender remaining balance with Cash

5.Attempt to finalize transaction with Food Stamps 

Expected Results: WinPoS will not accept the Food Stamp Tender 

Actual Results: WinPoS does accept food stamp tender and finalizes the order 

WD 12017

WIC CVV Sale Transaction with Allow Split Tender GSP set to YES is not requiring WIC CVV to be first tender 

Scenario:

1.Create WIC CVV Ticket Key by presetting WIC CVV Tender to a key on keyboard

2.Set Allow Split Tender for WIC CVV General System Parameter to Yes

3.Start a WIC CVV Sale Transaction

4.Ring up a WIC CVV eligible item

5.Partial Tender with Cash

6.Finalize transaction with WIC CVV Tender 

Expected Results: Application with display a PPM error message screen saying WIC CVV MUST BE TENDERED FIRST 

Actual Results: Transaction will finalize with the WIC CVV Tender 

WD 12043

With the parameter Print Food stamps subtotal on receipt if food stamps tendered set to YES, the Food Stamp Total will print on every receipt with food stamp eligible items 

Scenario:

1)      Set Parameter POST\Monetary\Food Stamps\Print Food Stamps subtotal on receipt if food stamps tendered to yes

2)      Ring up Food Stamp eligible item

3)      Tender order as Cash

Expected Result: Food Stamp Total will not print on receipt because food stamp was not the tender 

Actual Result: Food Stamp Total Prints on receipt because there are food stamp eligible items within the order

WD 12045

Running a pick 5 promo for $19.99 some combinations of items may not add up to $19.99 and the system is adding a charge to bring it up to $19.99

Scenario:

1. Create PLU 5 Price $6.00 QTY 1

2. Create Group promotion: Reward type = New Price

3. Reward = 19.99

4. Group type = Units and Threshold 5

5. Set Delayed promotion on (if desired)

6. Attach PLU 5

7. Sell PLU 5 5@ $6.00 EA $30.00

Pick 5 -$10.01

Balance due is $19.99 (this is correct)

TO DUPLICATE THE PROBLEM

1. Change PLU 5 to $2.00

2. Sell PLU 5 5@ $2.00 EA $10.00

3. Pick 5 $9.99 (wrong the system adding a charge to bring it up to $19.99)

4. Balance Due is $19.99

WD 12048

WD 12493

If the trscache.qdx file gets full it will cause a Fatal Error and crash WinPoS. File size had been increased from 5,000 to 10,000 records but  system back to 5.000 which causes this issue. trscache.qdx MUST be a size of 10,000

WD 12068

Communication Message - if the pos has to display 2 messages one after one, it will show only one

WD 12109

Cannot log into Front Office on MFS1 after a fresh install as ADMIN. The application returns an error message saying INACTIVE ACCOUNT and when check the admin user in the Front Office database it is set to Inactive. ADMIN is the only user installed by default 

Scenario:

1.Perform a fresh install of 8.1.4.1-050 or 8.1.5.0-005

2.Launch Front Office application and attempt to log in as ADMIN

Expected Results: will be logged in and will be prompted to change password 

Actual Results: get an Inactive Account error and cannot log in

WD 12112

When reprocessing turned ON, group promotion total incorrect. Problem occurs when combining items with Frequent Shopper and Member Group promotions.  

Setup:

1. Set system parameter "Reprocess ticket at late swipe" to yes.

2. Create a group promotion (10% bakery discount) with the following settings)

        Attachment : Bakery Department

        Reward type: Percentage Of

        Reward: 10.00%

        Group 1 type: By value

        Threshold: 0.01

        Apply Reward calculation: Yes

        Member card required: Yes 

3. Create PLU 51 with the following attributes

        Department = Bakery

        Price: $1.00, QTY = 1

        Frequent shopper = Discount amount

        Frequent shopper value = $0.10 

4. Create PLU 52 with the following attributes

        Department = Bakery department

        Price = $1.00 Qty = 2

        Frequent shopper = discount amount

        Frequent shopper value = $0.25 

Scenario: when you scan member card at the beginning work properly 

1.  Scan member card at the beginning

2. Ring PLU 51

3. Ring PLU 52

4. Press total  

to duplicate problem 

1. Ring PLU 51

2. Ring PLU 52

3. Press total

4. Scan Member card

Expected Results: Member promotion should be $0.12. and Frequent shopper should be $0.35, order total should be $1.03 

Actual Results: Member promotion is $0.15, Frequent shopper $0.50 and order total is $1.00

WD 12114

When stores take Foreign Exchange tenders over the tendered amount, they don't prompt for change due. 

Scenario:

1.  Make sure a Foreign Tender is set up

2.  Ring up item

3.  Total

4.  Select Foreign Tender

5.  Enter amount of Foreign Tender (greater than the balance) 

Expected Results: Should show USD change due off the converted amount. 

Actual Results: Shows $0.00 change due, no matter what amount you pay with. 

WD 12126

WD 12270

Parameter -  "Non-delayed member card entry"  is required to be EXCLUSIVE of the Reprocessing parameter as balancing issues will occur. Customers should not be able to set both at the same time.

Scenario:

Set Reprocess ticket at late swipe set to NO

Set Non-delayed member card entry set to Yes 

       Scan member card

                Sell PLU 51

                Sell PLU 52

Press total is $1.03 Discount is $0.12 (this is correct)

Pay with Cash  

     Sell PLU 51

Sell PLU 52

Scan member card

Press total $1.00 Discount is $0.15 (this incorrect)

WD 12128

Using store coupon on taxable and not taxable items does not work if the first item rang up is taxable.  

Scenario:

1. Set up 2 promotions. One linked to a non-taxable department, the other linked to a taxable department

2. Use the same coupon code in both promotions.

3.Ring up the taxable item first, then the non- taxable item

4.Enter coupon number

Expected Results: Coupon takes discount on both items

Actual Results: Coupon takes discount only from one item

Note: If the non-taxable item is rang up first, then the coupon code works fine and the discount is given

WD 12132

W&M Certificate Number update: POS Screen Needs to reflect the new W&M certificate number 08-087A1 at all times.

WD 12147

Fresh install of WinPoS is installing a copy of MTX_EPS.dll file in Program Files\POSWARE\WinPoS\DRV32 folder 

Scenario:

1.This file should not be present in this location and can cause various problems with PIN pads and EPS transactions

Expected Results: MTX_EPS.dll file will not be installed 

Actual Results: MTX_EPS.dll file dated 3/19/2002 is being installed

WD 12160

With Internal Number in system turned on, when an off-sale batch is applied, the system will show an Illegal Internal Number when applying the batch, if the Internal Code of the Item is 0 

Scenario:

1)      In GSP, under Store\Front Office\PLU and Batch\PLU options\Validation\Internal Code, set Internal code (item number)         in system to YES

2)      In PLU Batches, create a SALE batch for an item with an internal code of 0

3)      Apply the batch, so the Off-Sale Batch is created and the sale price is applied to the item

4)      Apply the Off-Sale Batch 

Expected Result - When the Off-Sale batch is applied, the price will revert back to what it was prior to the Sale Batch 

Actual result - When the Off-Sale batch is applied, the batch will error and show a message of Illegal Internal Number and the price will not revert back to the pre-sale price

WD 12165

PLU Batches will not apply and return status of ERRORS when the GSP "Use Fast PLU Batch execution" is set to NO  

Scenario:

1.Set GSP "Use Fast PLU Batch execution" to NO

2.Build a single item PLU Batch (price or sale or change)

3.Apply batch 

Expected Results: Batch will apply as built 

Actual Results: Batch does not apply and returns status of ERRORS and 2 errors are written to Windows Event Viewer. Invalid Procedure Call or Argument and Class does not support automation or does not support expected interface

WD 12168

When using the text of Total Coupon Text in Organize receipt, any store coupons used are not applied to that Total Coupon information 

Scenario:

1) Under Organize Receipt, enter Total Coupon Savings under Total Coupon Text, so this will print on the receipt

2) Setup up a Store Coupon within ISS45

           a) PLU:1223

           b) Mark as Store Coupon

3) Enter PLU 1223 on the POS

4) Tender order 

Expected Result - The Total Coupon Savings will show as the amount of the Store Coupon

WD 12169

When you press the Percent Override Function Key, then ring up the manual price item, the Percent Override Screen indicates the price of the item is zero and you are not able to discount it.  Changed the system so the Percent Override Screen waits to appear until after the new price of an item is entered for manual price items.

WD 12176

Fuel - When setting up multiple promotions to increase cents off for fuel voucher, multiple fuel vouchers will print.

Scenario:

1.set up voucher promo for 10 cents off a gallon when you spend $100-$200

2.set up voucher promo for 20 cents off a gallon when you spend $200-$300

3.set up voucher promo for 30 cents off a gallon  when you spend $300-$400

4.Customer spends $250 and a 20 cents off a gallon voucher prints 

Expected Results: Only one 20 cent voucher prints.

WD 12186

If you set up Enhance promotion coupon type is "ONE TIME PER REWARD" coupon trigger one time in the transaction. 

Scenario:

1. Create Enhanced promotion with the following

     General setting Coupon type = One Time Per Reward, Coupon Required 3333

     Setting: Group type = Units, Reward type = Amount off per item, Reward = $0.30, Limit quantity= 3

     Threshold = 1, Set attachment PLU 7, PLU 8, PLU 9

2. Sell PLU 7

3. Sell PLU 8

4. Sell PLU 9

5. Scan or key in coupon 3333

Expected Results: Coupon triggers 3 times 

Actual Results: Coupon will accept 1 time and will not trigger the promotion more than once

WD 12188

When an Order Value promotion is setup to trigger with a Coupon, the threshold is looking at Quantity of the individual items, rather than Order Value 

Scenario:

1)      Setup PLU 7, 8, and 9 with a price of $2.00

2)      Setup Enhanced Promotion

a.      Set Attachment - PLUs 7, 8, 9

b.      Coupon Type - One Time Only or One Time per Reward

c.      Coupon Required - 2222 (as long as this is not a PLU in use)

d.      Group Type - Order Value

e.      Reward Type - Percent Off Order

f.      Reward - 20.000

g.      Threshold - .03

h.      2nd Threshold - 0 

Expected Result - When any of the 3 items is scanned, along with the coupon, the promotion will trigger and take 20% off the order

Actual Result - The message "Coupon is Not Allowed Yet" will come up when attempting to enter the coupon trigger after a qualifying item is entered. The promotion will only trigger after 3 of the SAME item are scanned and the coupon is entered. If 3 different items are scanned, it will not trigger. 

WD 12189

When a Group Promotion is created, with a 0 priced PLU as one of the Groups, the promotion does not trigger properly 

Scenario:

1. Setup PLU's 7,8, and 9 at $2.00

2. Setup PLU 999 as a 0 Price PLU

3. In GSP, set Allow zero price PLU to trigger promotion to YES

4.Setup Group Promotion

     a. Reward Type - Amount off per item

     b. Reward - .30

     c. Limit Quantity - 3

     d. Set Attachment - Group 1 - PLUs 7, 8, 9

     e. Set Attachment - Group 2 - PLU 999

     f. Group Settings - Threshold - 1 for Group 1 and 2

5. On PoS, enter items 7, 8, and 9, and 999 

Expected Results: Promotion will trigger and take off .30 for each item, excluding the 0 priced PLU  

Actual Results: The promotion does not trigger. Further, the results vary depending on how many items are scanned and when the 0 priced PLU is entered. For example, if just one PLU is scanned (7), along with the 0 priced PLU (999), the promotion will trigger for that item and the 0 priced PLU. If one item is scanned (7), then the 0 priced PLU (999), then the other two items (8,9), the promotion will trigger for item 7, 999, and 8, but not on 9. If all 3 PLUs are scanned (7,8,9) and then the 0 priced PLU (999), it will not trigger at all 

WD 12270

Populating the General System Parameter STORE\POST\Presentation\Receipt\Buffer Printing\Total Sales Text can cause receipt to contain numerous different total amounts 

Scenario:

1.Set the above GSP description to TOTAL SALES

2.Build an Enhanced Promotion that will generate some discount savings

3.Ring up several items that are attached to above promotion and finalize order 

Expected Results: Receipt will show Total Sales and Balance Due information that make sense and balance

Actual Results: Receipt will contain numerous total amounts that are very confusing and receipt appears to NOT balance

WD 12440

U-Scan - There is a 30 second delay on the U-Scan prompting the attendant to insert the check for MICR Read. 

WD 12443

When a partial EFT Tender is voided, the total is not reduced in Front Office Reporting (Declarations, etc.)

Scenario:

Scan Items into order totaling $10.00

Do a Partial Tender of Credit or EBT for $8.00

Do a Tender Void of the Credit or EBT

POS will process the void and reflect correctly in WinEPS, returning the amount of $8.00 to the customer card

Tender out the order with any payment type 

Expected Result - The partial tender that was voided will not reflect in Cash Office Balancing or Reporting

Actual Result - The partial tender is showing in Balancing and Reporting as a positive total that needs to be accounted for

WD 12445

When a partial EFT Tender is voided, the total is not reduced in Front Office Reporting. 

Scenario:

1. Sell $10.00 Grocery

2. Do a Partial Tender of Credit or EBT for $8.00

3. Do a Tender Void of the Credit or EBT

4. POS will process the void and reflect correctly in WinEPS, returning the amount of $8.00 to the customer  card

5. Tender out the order with any payment type 

Expected Results: The partial tender that was voided will not reflect in Cash Office Balancing or Reporting 

Actual Results: The partial tender is showing in Balancing and Reporting as a positive total that needs to be accounted.

WD 12471

Sign on message fails when message end date is 2010 or system date is 2010 

Scenario:

1. Screen Database Management| Message Center| Sign On Message

2. System date is 12/30/09

3. Create message with start date of 12/30/09 and end date of 12/30/09

4. Sign onto register and message will appear

5. Change the end date on the message created in step #3 above to 12/31/09

6. Sign onto register and message will appear

7. Change the end date on the message created in step #3 above to 1/1/2010

8. Sign onto register and message will not appear

9. The same thing happens (message will not appear) if the system date rolls to x/x/2010

Expected Results: Sign on message will work with any year 

Actual Results: Sign on message fails when message year is 2010 or system date is 2010

WD 12498

Customer built a promotion.  Scanned promo items.  If only two promo items scanned, it will not take discount off one of them (threshold 1, 1).  One item and 3+ items work.

Scenario:

1.  Create a promotion (10% item promo), delayed promo, threshold 1, 1.  Attach item 1, item 2, item 3.  Member card in system = yes

2.  Scan member card, ring item 1.  Total - verify promo works.

3.  New trans - scan member card, ring item 1, ring item 1, total.  Only one item gets promo.

4.  New trans - scan member card, ring item 1, ring item 1, ring item 1, total.  All items get promo.

5.  New trans - scan member card, ring item 2, ring item 3, total.  Only one item gets promo.

6.  New trans - scan member card, ring item 1, ring item 2, ring item 3, total.  All items get promo.

Expected Results: All items should get promo as long as all parameters permit it. 

Actual Results: Second item in promo doesn't if only two items on promo.

WD 12511

U-Scan out of sync error when using PIN pad and cancel a transaction in process

Steps to produce the issue

1)  Ring up an item on the customer station.

2)  Select the Pay for my order button on the customer station

3)  Select no to the message do you have any coupons

4)  Select Credit Card

5)  Go into direct mode by scanning the barcode 00000000111

6)  Direct mode screen shows please slide card

7)  Hit cancel on the PIN Pad to cancel the credit card transaction

8)  Direct mode screen shows CUSTOMER CANCELED RE-SELECT TENDER

9)  While in direct mode, select C on the ISS45 soft keypad

10)  Select the 1 dollar bill button on the ISS45 soft key tender keyboard

11)  You get a popup that says TENDER IS NOT DEFINED!  TENDER NUMBER 0 Hit � to continue. 

At this point the U-Scan and ISS45 are out of sync. 

To correct this above issue you have to do the following steps

1)  While in direct mode, select C on the ISS45 soft keypad

2)  Exit direct mode

3)  Now on the customer screen, exit the tender mode by selecting the back button

4)  Select the Pay for my order button on the customer station

5)  Select no to the message do you have any coupons

6)  Select Cash on the customer station

7)  Go into direct mode by scanning the barcode 00000000111

8)  Select the 1 dollar bill button on the ISS45 soft-key tender keyboard

9)  The ISS45 soft-keys now change to the values to select from 

The U-Scan did not receive any messages from the ISS45 application

At this point the U-Scan doesn't know that the POS had actually canceled the EFT payment.

WD 12549

Previous versions did not require the Manager to enter password when using scan card to override control check. Newer release requires intervention at the lane, password entry. 

Scenario: Create Manager Scan Card - 8888SSSSCCCC (k)  S= store number, C= Cashier number and a check digit. (8888010101052) Store Number 101, Cashier/Manager number 105 for this example.

1. Set Store Number to 101

2. Create Cashier number 105 and give all privileges

3. Create Control Check as Warning Only with a privilege of 8.

4. Put Control Check on a function, for example voiding an item over 1.00

Ring Item, void item and press Total. Control Check shows up, press Clear, scan manager card.  

We have never stored the password in the card barcode, the system was satisfied with the scan of the number only in the past, provided user on card had privilege.

WD 12552

Add Parameter to lessen restriction on passwords to prevent lockouts from expired passwords and incorrect password entries

The wording for the new parameter: "Disable Password Lockout/Retries"

The parameter, "Disable Password Lockout" when set will ignore the number of days before Front Office passwords expire and allow for unlimited number of incorrect password entries during sign-on to the Front Office without locking out Users Password

WD 12573

V8 Software key information screen is incorrect 

Scenario:

1. V8.1.4.1-110, go to System Administrator| Technical Support| Software Key Information

2. #15 - "Round House" should be (s.b.) "Lane Hawk" - note do not include double quotes

3. #17 - "Trickle Feed" s.b. "Pick 5"

4. #22 - "MobileLime" s.b. "Electronic WIC"

5. #28 - "Not in use" s.b. "ReceiptEz

6. #29 - "Vendor Gift Card" s.b. "Bar Code Card Program" 

Expected Results: Software key options are listed correctly 

Actual Results: Software key options are not listed correctly

WD 12585

POST configuration has scanner 1 setup to use OPOS and scanner 2 is RS232 not using OPOS.  Going to the desktop and at the End of Day refresh, it is leaving one POSW32 running and starting up another one.  I am showing five POSW32 running in task manager and they just keep adding one more.

WD 12595

The SUBTOTAL amount on the display does not reflect the discount amount if the discount is triggered by a member card 

Scenario:

1.Create a transaction discount and set it to fixed and automatically apply if fixed

2.Attach this discount to a member card scheme and check the box for Use Frequent Shopper Price

3.Enter an item into a department and then enter member card number that is associated with member card scheme from step 2

4.hit the TOTAL key and check the display.

Expected Results: The SUBTOTAL amount will be the amount minus the discount

Actual Results: The SUBTOTAL amount is the before discount amount (see attached screenshot) - this works correctly if the same discount is triggered manually

WD 12596

When an item is in the order and you scan the Vendor coupon for it, you will get an invalid coupon sale popup if the family number is on the item in the PLU file.  This occurs if you do UPC5 validation by either manufacturer or family. 

Scenario:

1.  Set up the general system parameters to do UPC5 validation by either manufacturer or family.

2.  Create a scanable label (01740010078) Success Brown rice.

3.  Create a UPC5 coupon (51740060033)  Family 600 and type buy 2 get $1.00 off

4.  Create PLU 01740010078 in the PLU file and put the Family number 600 on it.

5.  Ring up some items, then scan 2 of the 01740010078 items and then scan the coupon 51740060033.

6.  You will get a yellow popup indicating invalid coupon sale.  But you rang up the 2 items required and they are in the correct family. 

Expected Results: Vendor coupon should work with the family number set on the PLU item. 

Actual Results:  The Vendor coupon will only be accepted if you have 0 on the PLU item.