Enhancement or Fault Number

Item  Description

E. R. 711140501

Add support for EAN 128 gift cards (e.g. Blackhawk) and activation of gift card after tender is done.

E. R. 711140502

Added parameters to limit Gift PLU dollars � for amount and quantity

E. R. 712020501

Do not allow price override of gift cards by clerks or managers.

Expanded Department and Media & Payment report reflect coupon errors. When a vendor coupon has been returned it does not show up on the report and return bonus coupon shows as a positive entry.

Scenario:

1. At the POS sell items for $20.00 dollars grocery

2. Sell a vendor coupon and make sure a bonus coupon is also attached

3. Return the vendor coupon ( the bonus coupon will also be voided)

CATEGORY: Reports

WD 5407

With the parameter PLU follow department flags as default set to Yes, the flags from the department should merge into the PLU flags of an item when an item is created.  When creating a new item from Item Maintenance on PocketOffice, the department flags are not merged in the PLU.  

Scenario:

1.  Ensure the parameter PLU follow department flags as default is set to Yes

2.  From PocketOffice, create a new item ( use a department that has unique flag settings)

3.  Verify the PLU flags from PLU maintenance.

Expected Results: Department flags are added to PLU item. This should work on both V7 and V8 

Actual Results: Department flags are not added to the PLU item. 

CATEGORY: PocketOffice

CATEGORY: Promotions

Load a new install of WinPoS, system will cold start as it should. If you are using the 92R keyboard, the keyboard is dead after the cold start. You must restart the terminal in order for the 92R Keyboard to become operational.

When using "Q-Empty_69" to initiate a "Cold Start" on a POS terminal,  the Cold Start never initializes the 92R Keyboard.  The 92R Keyboard is dead after the cold start.  You must restart the terminal in order for the terminal to become operational.  This problem can easily be duplicated.  It is not associated with only new installs or software upgrades (as originally reported).  This problem happens when you use a "Q-Empty_69" to perform a "Cold Start".

CATEGORY: Hardware Operation

 Scenario: 1. Go to screen 6-1-1-6, Cash Office Parameters 2. Depress F6 to go to the next page 3. Get an error, red banner at bottom of page, that reads:     file: epmdm2.c, line: 939, code: 0     Type any key... EPMDM: Field label in Data-Table not found {PR1_POS_TD]! 4. Depressing any key does remove the error message 

Expected Results: Open any screen with no problems 

Actual Results: Screen 6-1-1-6, depress F6, get error 

CATEGORY: Cash Office

Note: Fixed in 7.1.0.1-050

  Scenario: 1. Make sure you are using Buffer Print and have a key programmed or the function available on the keyboard. 2. Ring in Sale and press Total 3. Abort Buffer Print 4. Items on display are doubled although item count, total and receipt are correct. 

CATEGORY: Display

Note: Fixed in 7.1.0.1-070

CATEGORY: Reports

Note: Fixed in 7.1.0.1-070

In the Electronic Journal, you have an option to choose Other File. These are EJ files that are moved to another partition or directory to save space on the PcMaster drive. If you select Zip file and type in a path and the name of the zip file and press OK, you get several errors that it cannot open the file. If you escape, you will see the contents of the file you were trying to open. If you attempt to zoom in on a transaction, you get more errors. 

Scenario:

1. Copy an EJ file off to another place on the drive (c:\TRA50120.zip)

2. Attempt to open the file using the instructions above.

CATEGORY: Electronic Journal

When Host Batches are activated they are being put in the Audit.seq and reported as part of EOD and with the Exclude Host Batch changes from Audit report Check on the system is still reporting on the m and the changes are getting into Audit.seq that the host is pulling back. 

Required settings and parameter locations:

6-1-1-5-F6-F6-#16 [CHECK] Audit report - PLU changes

1-5-1 Local Batch Files

1-5-2 Host Batch Files

6-1-1-7-#8 [CHECK] PLU Maintenance audit

6-1-1-10-#3 [CHECK] Exclude Host batch changes from Audit report

1-1-5-5-#46 Audit Report PLU Changes 

HIXXXX.111 is located in C:\PCMASTER.

AUDIT.SEQ is located in C:\PCMASTER\SEQ and is cumulative.

        To view manually:

                   5-Exit to DOS

                   cd seq

                   edit audit.seq

                   alt-f  (to exit)

                   alt-x  

Scenario:

1.Create a local batch HIXXXX.111 then rename it to HI0111.DAT (Host Batch)

2.Execute HI0111.DAT

3.Run EOD

4.Check the "Audit Report PLU changes" and then look at AUDIT.SEQ to see if the item's are there.

Expected Results:  Item not there 

Actual Results: items are there

If leave Cashier signed on during EOD - then it is not properly  logged off and causes issues with recognition of cashier next business day.

After the EOD - if you scan a restricted item - it would not print on receipt but was included in the total of order.

After the EOD - if the first item scanned is a red wine with UPC 04xxxx - this U-Scan drops the zero and treats the UPC as a Frequent Shopper number not a restricted PLU.

Sometimes the system gets into a loop and force signoff of cashier required and reboot. 

Note: completion of proper function for this WD 6974 requires the completion of Prism defect 155522.  This is scheduled for release in U-Scan release 24_479_STNXT1.3.0_RETALIX55_WPSCO3_26C

CATEGORY: Self-Checkout

Ring in a couple of items. Press Resume Printer while in the sale. You will see screen refresh, Reject Transaction and Recover Transaction. When the receipt prints, the items have a multiple beside them with the incorrect price calculation. The more times you press Resume Printer, the more the quantity is on the receipt. See attachment for receipt examples.

Maybe fix this function to where it cannot be used UNLESS you have Suspended the Printer.

CATEGORY: Receipt

Advanced Promotions with Target Messages - ISS45's Advanced Promotions capability, often setting the promotion Reward Type to Target Message.  When the Reward Type is set to Target Message, a message is displayed on the cashier and customer display, such as You Earned a $ 5.00 Gift Card.  In the above example, a template will print on the customer receipt, showing them that they have earned the $ 5.00 Gift Card. 

Problem: 

In the above scenario, the target message template does not display on the customer station and does not print on the customer receipt.  Target messages do not appear to be working.

CATEGORY: Target Messages

Scanner enabled too soon at sign on and items scanned at start of order do not ring up

Scenario:

1. Turn off the frequent shopper prompt at the start of an order, screen 6-1-2-5 #14 "Do not

    prompt for Freq Shopper at the beginning of a ticket"

2. Have a know good PLU bar code (item that is on file) available plus a good cashier ID

    and password

3. Do not have EFT turned on, single display, 92R keyboard, scanner/scale, W2K or XPe

4. Sign on and after hitting ENTER key scan the bar code as quickly as possible

5. You will get two or three good scan beeps but only one or two items will ring up

6. The good scan beeps indicate to the operator that everything is OK but in fact you have

    ended up giving an item or two away for free

7. Tested on 7101_32, 7100_70, and 7091_120 with same results 

Do not prompt for Freq Shopper at the beginning of a ticket 

Expected Results: All items scanned and getting a good scan should ring up 

Actual Results: The first item or two scanned are give away for free

CATEGORY: Scanner

Local batches with New Items are not being put in the Audit Report if the parameter "Exclude Host Changes from Audit Report" Also if the "Exclude Host Changes from Audit Report is SET the Host changes are still getting into AUDIT.SEQ which is the file the host would pull to get in-store changes. Additional information the New or NEW/ADD Items in a local batch are being placed in the AUDIT.QDX file with Offset 106 set to x00 and it should be x93.

Scenario:

1. Set parameter "Exclude Host Changes from Audit Report"

2. Create a local batch wit NEW items and Execute the batch.

3. Do EOD

4. Check 1,1,5,5 Audit Report,  the New items will not be in the report.

5. Create a local batch with New, Update and delete items then rename the HIXXXX.??? to HI0???.DAT and Execute the Host batch.

6. Do EOD Check the Audit Report and Check Audit.seq 

Expected Results: All entries from Local Batches and Immediate PLU maintenance should be in the Audit Report and in Audit.seq, any Entries from HOST Batches should NOT be in the Audit Report and should NOT be in the Audit.SEQ file.

 CATEGORY: Batch Maintenance

CATEGORY: Illinois Tax

Add loan done at post does not appear in cashier report

Scenario:

1. Load attached QDX files, q-dex.prm and transver.prm AddLoan_7101QDX.zip

2. Go to screen 6-1-2-2, Sign-Off, set "Report required at sign-off" = XRead on Receipt

3. Go to screen 1-1-3-1, Cashier report, take report for cashier 102

4. Go to post, sign on as cashier 102 (password = 0), select BackOffice, perform Add Load, sign off,

    see attachments AddLoan_1.pdf through AddLoan_3.pdf

5. Go to MFS1, repeat step #3 above, totals for Add Load will not have changed

6. Repeat steps 2-5 for cashier 105 (password = 0) and totals on report are correct at BackOffice (MFS1) 

Expected Results: Add loan done at post is reflected at BackOffice (MFS1)

CATEGORY: Reports

WD 7524

Acers running with XP Professional and SP2.  Starting up MFS1 and MFS2 gets hung at the point where services monitor indicates Starting waitpc.  This happens on a shutdown/restart from windows desktop or power up from an off condition.  They never come up even after waiting for 1/2 hour.  Running a standalone server seems to come up without any problems.

CATEGORY: XP SP2 Operating System

U-Scan/ISS45  -  intermittently a produce item that requires a QTY cannot be processed at the robot

It appears that when a robot is put into Direct Mode and then released by U-Scan from Direct Mode - sending a message to ISS45 that robot is releasing Direct Mode  - the ISS45 application does not acknowledge that robot is released from Direct Mode. So when a customer is using this robot and a pop-up is required to ask for the QTY to be entered - this pop-up does not appear at the robot but at the Attendant Station as robot/ISS45 still thinks robot in Direct Mode.

So robot is hung - once the order is moved AGAIN to attendant station then the system sorts itself out as far as the state of the robot.

Note: it looks like initially the robot is put into Direct Mode to handle a tender of a check(?)

CATEGORY: Self-Checkout

CATEGORY: Illinois Tax

CATEGORY: Maintenance Batches

CATEGORY: Operating System XP with SO2 and PocketOffice

Operator Performance Report - Many complaints that this report is inflated on items per minute, others have said the numbers have decreased. Calculations for under 2 minutes of ring time and processing of rings per minute have been corrected.

CATEGORY: Reports

Price Override on Gift Card processes activation before entering override -- results in incorrect activation amount.

Scenario:

1. (6-1-3-9) Gift Card in System =Yes

Set up gift card range.

Set up gift card dept.

2. On POST press Price Override key (function 930).

3. Enter PLU # for fixed price gift card $25 (within gift card range or attached to gift card dept or both)

4. Swipe card when it requests swipe for activation.

5. Enter price at Price Override prompt. 

Expected Results: Gift card should wait to activate so that it activates at the correct amount. 

Actual Results: Gift card activates before entering the price, so when price override amount is entered, the receipt sells the gift card for the price override amount while the gift card was activated at the $25 fixed amount.

Logo not printing on the receipt.

Scenario:

1. Run an order and pay with cash

2. Logo will print at the top of receipt

3. Turn off the printer

4. Turn on the printer

5. Run on order and pay with cash

Expected Results: Logo will print at the top of receipt

U-Scan Voiding an item from the U-Scan machine sells the item again

Scenario:

1. Scan an item on the robot

2. hit the Void Item button on the Attendant station

3. Item is added into order rather than voided from order

With the parameter "PLU follow department flags" as default set to Yes, the flags from the department should merge into the PLU flags of an item when an item is created. When creating a new item from item maintenance on PocketOffice.

Scenario:

1. Ensure the parameter "PLU follow department flags" as default is set to YES

2. Create department with Restriction layout set to 1

3. From PocketOffice, create a new item (make sure to use a department that has unique flag settings)

4. Verify the PLU flags from PLU maintenance.

Expected Results: Restriction layout is added to PLU item. 

Actual Results: Restriction layout is not added to the PLU item.