Enhancement or Fault Number

Item  Description

Add a criterion to the Print Template Every X Customers feature. 

The customer counter should only be incremented when the customer spends more than $X (in this case $20).  If the customer spends more than $X then increment the counter.  Once the counter equals the preset counter value (750) then print the template, and reset the counter.

Edit box does not open for 20 seconds when attempting to exit secure mode 

Scenario:

1. XPe, single monitor, TP2K, 92R keyboard

2. Load the attached QDX files on POS1

3. Keys on keyboard - Sign on/off = F1, Secure/Break = back space, No = Esc, Yes = F9, Enter = Enter, Clear = ALT+F4

4. Sign on as operator 3, password 0

5. Depress the Secure/Break key

6. Depress Secure/Break and then No repeatedly always checking for the edit box next to ENTER PASSWORD

7. Note - When the edit box does not appear you can either:     A) Wait 20 seconds (approx.) and it will appear on its own     B) Depress the CLEAR key and the box will appear     C) Key in the users password and depress ENTER

8. This problem also occurs during a pick up at the register but is very hard to reproduce

9. QDX file from post and screen shots of problem attached

Expected Results: Edit box opens at time window is opened

Actual Results: Edit box does not open every time a window is opened

Using Remote/Forced Log Off causes errors on the operator performance report

Scenario:

1. Set secure mode time to zero (0), screen 6-1-2-2, Secure Mode #1 = 0

2. Set store as 24 hour trading, screen 6-1-1-4 page 3 #1

3. Sign on cashier, ring and tender one order, walk away for 30 minutes

4. Perform force sign off of cashier, screen 1-2-3, and then sign right back on

5. Allow EOD to run automatically, wait 30 minutes and then sign cashier off

6. Run location report (screen 1-1-3-1 #11) and operator performance report     (screen 1-1-3-1 #9)

7. Note operator "sign on time" on operator performance report appears with dashes in it; example -5:-32:

8. Sign on cashier, ring and tender one or more orders

9. Perform force sign off of cashier, screen 1-2-3, and then sign right back on

10. Run operator performance report two or three time in a row (screen 1-1-3-1 #9)

11. Note operator "sign on time" on operator performance report appears with dashes in it; example -5:-32:

Expected Results: Operator performance report data should always be correct

Actual Results: Operator performance report data is corrupted if a Remote/Forced sign off is performed

Make sure you do not have display Constant Weight turned on in the post configuration.

Set the Extended Balance Due screen to Food Stamps (6 1 2 1 2 #1) This will add the running Food Stamp total on the left side of the cashier screen.

 As you ring up FS Items, this total increments. If you return FS items, in the same sale the total decreases.

 Problem is, if you return Food Stamp items out of a sale rather return item or return transaction, the FS Total remains at zero.

Operator Performance report reporting items ring incorrectly. Other time is being added to Item reg instead of into idle time. 

Scenario:

1. sign on

2. Ring up 10 items in 20 seconds.

3. Do an X report - added 5 seconds

4. Do a No sale - added 5 seconds

4. sign off 

Expected Results: Item ring will show 20 seconds in the report. the time that is other time (x-read report and no sale) needs to be added to Idle time  

Actual Results: Item ring show 30 seconds in the report. Other time is added to the items ring time, and by that reducing the performance of the cashiers.

SAFE AT - Using the Pickup interface module maintenance is not going down to the lane 

Scenario:

1. Set cash in drawer limit to 50.00

2. on the lane sell department for 100.00 - you should see the flashing $ sign

3. using the cashier pickup interface do a pickup of 80.00 

Expected Results: the flashing $ goes away