Enhancement or Fault Number

Item  Description

Phase 1: This feature will include a separate new CVV tender that will process to a new additional PLU CVV flag on the item record. Host Batch processing will be changed to support adding the new PLU flag. The new feature will also provide parameters to control the maximum voucher price and allow multiple CVV to be processed in one order.

This release will NOT include the support of mixed basket orders or split tenders.

MEMBER SEARCH (fcode 1036) will not find Secondary ID unless User Hooks in System = Yes.  This is a problem as no hooks are in system.

Scenario:

1. (1-10-2) Member Maintenance. Create a member and add a secondary ID (phone number)

2. Create a key for MEMBER SEARCH (fcode 1036)

3. Press the MEMBER SEARCH key

4. Enter the phone number at the secondary ID prompt

5. Get error message that ID is not found.  Look at WinPoS.log

Example of WinPoS.log

[35] [03/26/07] [09:08:05]     [hook_secondary_id() returned bad in check_secondary_number()]

[03/26/2007 09:08:07.754]       Function check_ticket_no: pp.ticket_no = 2, ticket_count-1 = -1

[36] [03/26/07] [09:08:46]     [hook_secondary_id() returned bad in check_secondary_number()]

[03/26/2007 09:08:50.205]       Function check_ticket_no: pp.ticket_no = 2, ticket_count-1 = -1

[37] [03/26/07] [09:09:01]     [hook_secondary_id() returned bad in check_secondary_number()]

[03/26/2007 09:09:06.758]       Function check_ticket_no: pp.ticket_no = 2, ticket_count-1 = -1

6. (6-1-3-4-1) User Hooks in System = Yes

7. Press the MEMBER SEARCH key

8. Enter the phone number at the secondary ID prompt - Member is found. 

Expected Results: Since no user hooks are in system, secondary ID search will work with this parameter off. 

Actual Results: User Hooks in System must be Yes for the secondary ID search to locate members.

Reprint of In-House Charge payment does not print all copies of the receipt 

Scenario:

1. Ring up an In-House charge payment for any amount

2. Complete the transaction, don't do any other transactions

3. Three receipts print out, one of those is the signature copy

4. Check the EJ and all three parts of the receipt are shown including the signature copy

5. Re-print the last transaction (function 923 - Print last transaction)

6. Only two parts of the three part receipt will print, the signature copy does not print

7. Turning off or on buffer printing does not change the condition

8. Selecting either "Print multi-part receipt" or "Print on credit card slip" on the second page of the tender does not change the condition 

Expected Results: The reprint of a transaction with multipart receipts should print all copies 

Actual Results: Reprint of an In-House charge payment does not print all copies of the receipt

Using Bud Barr's AR program.

Create a charge account and on the Tax ID put a 1 (this makes this account automatically tax exempt)

Ring up a taxable item and tender to this charge account.

POS will ask you if you want to tax exempt and you press Yes.

Ticket prints out fine.

REPRINT the ticket.

This is the problem.

The reprinted receipt shows the tax exempt amount as change to give the customer.

It does not show the tax exempt or tax forgiven, just shows the tax amount as change.

Customer rings up 20.00 and presses cash accidentally.

Use Tender correction, enter 20.00 and press Cash, corrected amount 20.00 and corrected tender Credit Card. It ask for the account number and expiration date manually and finalizes the transaction. Never goes out to WinEPS.

Need to run the credit card through WinEPS to debit the account.

ER 712030802

After a cold start, signing on to the POST with an OPOS printer will give a printer error / suspend printer message.  You have to exit to the desktop and restart WinPoS for the printer to work again. 

Scenario:

1. Do a cold start on the POST with an OPOS connected printer

- Sign on to the POST when the cold start is finished and you get a printer error / suspend printer popup

- You have to exit to the desktop and restart WinPoS for the printer to work again 

Expected Results: The OPOS printer should work after a cold start 

Actual Results:  The OPOS printer is giving a printer error / suspend popup when signing on after a cold start.  You have to exit to the desktop and restart WinPoS.

A phone card template printing on activation ok.  The problem is that a phone card decline is using the gift card decline templates and not the phone card decline templates. 

Scenario:

1.  Use MTX Demo host

2. Create a phone card PLU for $2.00 (The $2.00 will return a (NO - general decline) from MTX.

3. Ring up the phone card plu and swipe the card when prompted after tendering the order.

4. Accept the DECLINED message on the screen

5. Accept the Gift Card Authorization Failed message

6. The receipts that print will be using the Gift Card and not the phone card templates. 

Test 1) If I do not have Gift Card activation after tender set and slide the card when prompted, I get the receipt showing. 

******************************************

Gift Card Payment Request Denied

Card # 379014000006688

Decline Reason:  DECLINED

Balance Not Available 

Test 2) If I do have Gift Card activation after tender set and slide the card when prompted, I get the receipt showing. 

***************************

GIFT CARD ACTIVATION

Gift Card    #

   ++++ DECLINE +++

Beginning Balance $ 0.00

Transaction Amount  $ 2.00

Auth #AccounB

Lane # 07    checker # 105

00/00/00   0:00  Ref #Reference 

And the other one on the same receipt shows 

***************************

GIFT CARD ACTIVATION

Gift Card    #voucher no from program

   ++++ DECLINE +++

Beginning Balance $ 0.00

Transaction Amount  $ 2.00

Auth #AccounB

Lane # 07    checker # 105

00/00/00   0:00  Ref #Reference 

Expected Results: Phone card template to be uses on the declined phone card 

Actual Results:  Gift card template is being used on the declined phone card

When an Item Return is done and an Order Discount is applied, the discount ADDS to the order instead of subtracting, making the change due to customer MORE than they paid for the item.

For example, customer comes in and buys item for 2.00, with discount pays 1.80 for item. Customer brings item back and wishes to return for cash back. System currently will give 2.20 back to customer as the discount adds in instead of subtracting.

Scenario:

1. Create item for 2.00

2. Create Order Discount for 10%

3. Do item Return for 2.00

4. Press Total and apply 10% Discount

5. Discount ADDS to the total instead of subtracting.

Expected Results: Needs to subtract the discount from the item so that the customer is given the correct change.

Actual Results: Adds to the order giving the customer too much money.

Description for order promotion BOGO low price not printing correctly at end of order 

Scenario:

1. Set parameter screen 6-1-1-7 #16, Zero Price PLU Allowed as checked

2. Set up two trigger PLU's (see ChickenTripperPLU.bmp & SteakTripperPLU.bmp)

3. Set up two UPC2 PLU's (see ChickenUpc2.bmp and SteakUpc2.bmp)

4. Set up two Order promotions, screen 1-9-4, (see ChickenBogo_1 & 2.bmp and SteakBogo_1 & 2.bmp)

5. Ring up the trigger PLU's and two each of the UPC2 PLU's (Note: Replace the last five zero's in the

   UPC2 PLU numbers with the following - 63339 = $33.39, 44000 = $40.00, 50999 = $9.99 or

   70500 = $5.00; i.e. 24471550999 = item 24471500000 @ $9.99, 20002944000 = item 20002900000

   @ $40.00)

6. Tender out the order and check the section of the receipt just above the BALANCE DUE. You

    will see the same description for the BOGO listed twice when it should show one of each

   (see Receipt_1.lst and Receipt_2.lst

7. I believe that whichever order promotion has the lowest Promotion Number is the one that

    appears twice

8. Tested on 7121_050, unable to test on 7130_025 (2nd release) because UPC2's do not work 

Expected Results: Order promotion descriptions print correctly at end of order 

Actual Results: The order promotion description prints the same when two BOGO's in order

New installation of V7.1.3.0-050 missing current version in registry 

Scenario:

1. Perform a new installation of ISS45 V7.1.3.0-050 (no previous version loaded)

2. Run and end of day

3. Check the e-of-day.log and notice a line reading "can't read key. rtc=2"

4. Go to the registry at HKLM\Software\BackOffice and there is no entry for "Current Version"

5. Check on a V7.1.2.1-050 system and this entry is present in the registry

6. If you "upgrade" an older system to V7.1.3.0-050 this entry will be present, the problem only occurs when you perform a NEW installation. 

Expected Results: The current version of ISS45 V7 will appear in the e-of-day.log 

Actual Results: The current version of a new V7.1.3.0-050 will not appear in the e-of-day.log

Depending on WHERE the card is scanned, the Grand Total on the Control Report is reflecting the Frequent Shopper Discounted Amount.

Print last transaction does not send "Cut Paper" command to the WinPoS

Scenario:

1. Ring up WIC item and pay with EBT WIC.

2. Complete transaction

3. Choose option print last receipt..

Expected Results: Receipt should Cut receipt 

Actual Results: Receipt print but the print does not cut

Minimum purchase with Reductions ignores control check. 

Scenario:

1. Set Reductions with the following: Plu 30  Price $3.50 Qty 1

2. Price is Percentage by = Value, Reductions amount = $1.50, Quantity 1

3. Minimum Purchase Required = Yes, minimum purchase amount = $10.00

4. Control chk Min. purchase = 17

5. Ring Reductions item first, get the CC and answer No to not get the reward

Expected Results: No reward  is given once you answer  No to the control check 

Actual Results: Reward given when I press No

Recall of a saved credit transaction that was declined by the bank fails 

Scenario:

1. V7130-050, MTX 825 SP2 with Demo host

2. Ring up a $2.00 Grocery item (a $2.00 sale forces a decline from MTX)

3. Depress the Total key, Depress either the Credit Tender key or the EFT key and select Credit

4. Swipe you credit card and a red 'Decline' message box will be displayed

5. Accept the message and you will be taken back to the sale screen

6. Save the order (depress the save/recall button)

7. Try to recall the saved order either on the same lane or another lane and you get a message "Not found on master"

8. When you check the saved transaction screen 1-1-7-1 the order has been saved successfully 

Expected Results: Can recall a saved credit transaction that received a decline from the bank

Void of item with frequent shopper discount adds item instead of subtracting 

Scenario:

1. Create item (see attached PLU.zip) with frequent shopper discount, std price for item is 2/$3.00, frequent shopper discount is 10/$10.00

2. Key in frequent shopper number at start of order

3. Ring up item created in step #1 above, total will now be $1.00 ($1.50 - $0.50)

4. Depress error correct key (Key function 901)

5. Total for sale is $2.00 but should be $0.00 (see attached transaction file, transaction 12)

6. Start another sale but do NOT use a frequent shopper number

7. Ring up item created in step #1 above, total will now be $1,00 ($1.50 - $0.50)

8. Depress error correct key (key function 901)

9. Total for sale is $0.00 (this is correct, see transaction 13) 

Expected Results: Error correct of item with frequent shopper discount is calculated correctly 

Actual Results: Error correct of item with frequent shopper discount is not calculated correctly

Not on file report drops last digit on UPC number and first digit on department number
Scenario:
1. Set up a key for function code 904 (Dept list)
2. Set the following parameters -
Store\POST\Presentation\Receipt\Regular Printing\General\Print "PLU Not Found" = Yes
Store\Post\Operational\Scanning\Force Department Price of Unknown Items= Yes.
3. Set up a department with a 4 digit number
4. Ring in a 14 digit PLU number that is not on file
5. Use the 4 digit department for this item
6. The not found slip that prints will drop the last digit on the PLU number and the first digit of the department number
7. The POSMENU.QDX file, NOT_FND_RP post format needs the "Dept no" field changed to 4 digits and the "PLU" filed changed to 14 digits
8. This example shows both but issues with the post format NOT_FND_RP but neither is dependent on the other, it was just quicker to show both issues on the same slip

Expected Results: A 14 digit not on file PLU prints correctly as does a 4 digit department number on the PLU Not Found report

Actual Results: The PLU Not Found report drops the last digit of a 14 digit PLU and the first digit of a 4 digit department number

Terminal gets stuck in loop trying to process a 2 dollar transaction.

Scenario:

1. V7130-060, MTX 825 with demo host

2. Ring up $2.00 grocery item

3. Depress the total key, Depress ether the Credit tender or the EFT key and select credit

4. Swipe credit card and a red "Decline" message box will be displayed

5. Press Clear key or No key

Expected Results: Accept the message and you will be taken back to the sale screen 

Actual Results: Register gets stuck in loop and  you must exit WinPoS or reboot

Scanning or keying a vendor coupon can lock up the lane. Note: this problem occurs if you have the following parameter set Yes 

Scenario:

1. Any food stamps eligible items paid with food is tax forgiven = Checked

2. Allow non whole - Dollar food stamps = Checked

3. Print F/S subtotal on receipt if F/S tendered = Checked

4. Limit F/S eligible to Bal. Due = Checked

5. Forgive tax on vender coupons if F/S tendered = Checked

6. Forgive tax on F/S partial tenders by highest tax rate = Checked

7. Create item with the following: Item 1313000236, Pries $1.19, Qty 1, Department Taxable grocery, Check Pmt, by F.Stamp.

8. Ring up item 1313000236 twice

9. Ring up Vendor coupon 51313020035

10. Ring up Vendor Coupon 51313020035 

Expected Results: Register will not lock up 

Actual Results: Register locks up

Kansas Weights and Measures. D25 touch screens on TP2K slices has different formats of the weight field on the cashier touch screen vs. the customer's monitor. Apparently there is a law that the formats must match.

One shows 0.00 and the other 00.00. So up to 10lbs, one screen will show 9.85 and the other 09.85.[ If the item is over 10 lbs, the screens match ]. KS Weights and Measures are not approving the POS scales for retail sale.

When using OPOS the CC for Paper Low does not work 

Scenario:

1. Screen 1-6-6, Control Checks, set #1 Paper Low to Yes/No

2. Screen 6-1-2-7, #2 set receipt = 1

3. Use OPOS driver for the printer; Axiohm 776 or Epson H6000

4. Cut off about 24 in. of paper, roll up and put in printer

5. Ring orders until paper runs out

6. Printer can be RS232 or USB, doesn't matter the CC does not work

7. Also see WD 9940 (this same issue with V8) 

Expected Results: You should get the paper low control check when the paper is running out 

Actual Results: You never get the paper low control check when using OPOS drivers, without OPOS the control check works correctly

If the cashier presses the Exact Amount button twice by mistake, the POS will hang at the Change Due screen.

Once you press clear, you get a quick glimpse of the �Please Close� �Drawer� screen, then it goes away. 

On IBM SCO lane, Logo is printing on every line on the receipt 

Scenario:

1. ring up 5 items

2. total sale and close ticket 

Expected Results: Logo will print as the header   

Actual Results: Logo prints after every item that is entered.

On IBM SCO, when dummy frequent shopper is turned on we do not send a response back to SCO if a frequent shopper is scanned in the ticket 

Scenario:

1. set parameter for dummy frequent shopper on.

2. sign on to the  IBM SCO

3. scan 1 item

4. try to scan frequent shopper 

Expected Results: Frequent Shopper is accepted and customer can close transaction 

Actual Results: lane freezes

2 extra Reset calls after a transaction w/ signature capture

The first extra reset, the POS calls MTX_POS_Reset_NonF right after MTX_POS_GET_ResponseCode_NonF. Then POS calls MTX_POS_TransactionComplete_NonF but POS does not call MTX_POS_Reset_NonF again - I think that mtx_pos.dll/mtx_eps.dll makes that call and attaches DLL-EX to it in log - I have seen that before. I did this over a year ago so all that I can suspect that is that I could not get the GET/SUBMIT logic to work without the reset. Maybe you made changes to your code (recent version of WinEPS) that makes my call to reset not needed anymore. I found an email regarding this change to sig cap - see attached.

2) The second extra reset occurs both with and without sig cap - we have always called an extra reset in our finish_media() - I doubt that it is needed. It is called before MTX_POS_EndOrder.

So I am sure that we can take out the extra resets. But they were not introduced with this version of SN - maybe the combination of SN and MTX version is causing these issues just now.

Scenario:

Older RS232 scanners like Fujitsu's 9950 output an RSS-14 number as 14 digits like 24012345678905.  The newer DataLogic scanners and the ones we are using for USB OPOS connections output the data as 012401234567805.  The 01 is part of the RSS-14 spec and is the application identifier for GTIN 14.  To store this number on V7.1.3.0 in the PLU file, so the DataLogic scanner can scan and find it, requires me to enter 14 digits (24012345678905).  We should only have to put the 13 digit number (without check digit) in the file.  This scanner output is handled properly in V8.1.4.0 with the 13 digits stored in V8 PLU file.

Expected Results: see description above.

When set up regular WIC option 6-1-2-3 #7 WIC Date Select Expire date or issue date and do WIC CVV transaction CC prompts when date is good. 

Scenario:

1. Setup WIC CVV parameter 6-1-2-15 #7

2. Setup Regular WIC parameter 6-1-2-3 #7

3. Press WIC CVV key on the keyboard

4. Prompt you blue box to enter the amount I enter the amount   WIC CVV Transaction Exp. date

5. Prompt to enter WIC CVV transaction Exp.date enter 04/30/09 

Expected Results: When you setup WIC CVV option 6-1-2-15 #7 set to Both should prompt to you issue date and expire 

Actual Results: Control check pops up when it shouldn't.