ISS45     Patch Table
     

Name of Link:   
  Posting Date:  23-Jul-04


ISS45 Version 8.0.8.1-050 Patch Table

 

See the Patch Table below for a description of this release.

This patch table includes Front Office and POST. It is a CD release.
 

Enhancement or Fault Number

Item Description

New Feature Win2003 - use for new platform for server only. NEW installs only. Upgrades to older hardware may not have compatible peripheral drivers.
New Feature MobileLime cell phone payments
New Feature Microtrax WinEps version 813.1 a must
New Feature Cold start/refresh of terminals has been reworked to now take only 10 minutes instead of 40 minutes.
New Feature Force on all new installs full CRC check at EOD
New Feature Tie home phone number as a secondary ID to member cards - Frequent shopper combined as member card only.

There is a new function code 1139 that can be created to ask for the second ID that has been created on the Member card parameters.

New Feature Streamline SA password
New Feature Crystal 9 support added to the system.
New Feature

FUEL updates:

  •  Fix wrong data in EOD reports: Pump reading by volume & by value.

  •  Accept fleet cards (MasterCard, Voyager, Wright  Express)
    at POS. Works with WinEPS & ACI switch.

  •  Accept fleet cards (MasterCard, Voyager, Wright  Express) at Pump.
    Works with WinEPS & ACI switch.

  •  Latest fuel components

New Feature  When perform an ROA on MFS1, Report required A4 Paper size.

Setup:

* Click on ROA
* Edit
* Action
* Select = Insert
* Tender type = Cash
* Reference = 123
* Press Apply
* System will ask are you sure = Yes
* Print Report = Yes
* At the printer  ask for A4.
* Print Ok when you do Daily ROA Report
Fault 776

WD 4296

The printed output from 'Print List' within Electronic Journal gives an invalid time format in the top left corner of the output.  Output reads, for instance:
   Date:  5/17/00
   Time:  :25:4
Time format is completely invalid.
NOTE:: At 842.61, the date is correct - the time format printed as 2:2. Time on the pc at the time was 2:30
Category: Electronic Journal
Fault 1206

WD 4333

Post configuration main menu presents values which have duplicate input fields in the WinPOS H/W, Non-WinPOS1 and Non-WinPOS2 screens. Even though the Post is a TP2000 WinPOS terminal, the following fields are controlled by the NON-WinPOS 1 & 2 data.
PERIPHERAL:          CONTROL:
Scale                          Non-WinPOS2
Cust Display             Non-WinPOS1
Printer                        Non-WinPOS1 Using Epson H6000, none available in N-WP2
Battery B/U                Non-WinPOS1
2x20 Display             Non-WinPOS1
Monitor(screen) and TouchScreen selections are in Non-WinPOS1 only

Issues:
1. Very misleading
2. No selection for Epson H6000 printer in Non-WinPOS1 screen but POST  
    configuration main menu  references this data field
3. Are the right drivers, etc being setup for WinPOS terminals
Fault 1231

WD 4335

General POST parameter - if you select what you want to see for ROA and select 'print' the report that prints is missing the first character of each line of the report heading. The report data is fine. Note: the Daily and Weekly ROA reports all print correctly.
Fault 1330

WD 4344

Customer survey screen enhanced for new answer types.
CATEGORY: Reports
Fault 1333

WD 4345

PLU Management, PLU Batches, click Import/Export button, then select import - an error message: " ! 53 File not found" occurs. Note: batches are imported successfully but error is incorrect.
CATEGORY: Batch Maintenance
Fault 1351

WD 4350

Pieces & part terminal when a wic ticket is rung , the drawer open twice on tendering.
Ring up wic item.
Total the order.
Choose wic tender.
The drawer opens.
Close the drawer.
The drawer open again.
Fault 1355

WD 4352

When install the system , for paper size we select letter size paper. But all cashier reports required A4 paper size.
Fault 1371

WD 4353

Canada weights and measures states that the kg or lb must be lower case letters.  Currently on the receipt tape the kg is being printed as Kg. 
Fault 1384

WD 4356

The following report are missing headers.
Cashier accountability report
Cashier main.report
Promotion report
Plu sales report
Store price variations report
Plu profitability report
Plu period sales report
Fault 1385

WD 4361

Weekly business report , Expanded department report , Department sales analysis report missing character. Instead  of print Grocery it print Cery.
Fault 1450

WD 4366

 Under System Administration/POS Setup/POS Parameters/Control Check Options - tab Parameter 4 - if you enter 100% in the Maximum Negative Percent Per Order field and press Apply - error is The Value is Out of Range. .
Fault 1462

WD 4369

When MFS1 is down the Post will approve EFT transactions offline. When MFS1 is brought back on line the POSTs forward these transactions to the scan2dos directory into a file named snfinfo.cap. This file should be appended with each POSTs transactions. What is happening is that each POSTs transactions overwrite the file so only the last POST that writes to the file last has transactions to be forwarded to the EFT Manger PC.
Fault 1523

WD 4375

The following reports are missing the first digit of each line of  header.

Cashier coupon, hourly productivity , weekly business report, audit report, cashier returns/refunds report, cashier security, cashier sales/item, roa report, cashier training, expanded department, plu profitability report, store sales , department sales , department sales analysis, branch expenses summary, itemized check report by pos, daily paid out report.  If you select print the report  that prints are missing the first character of  each line of the report heading.
Fault 1533

WD 4376

Store Balance Report - Does not allow you to preview or print from EOD Reports. Click on Report
Click on EOD log and history report
Click on End Of Day Report
Highlight on Store Balance Report
When you press preview or print, the system will generate an error.  You will not be able to preview or generate (print) the report. 
In addition, when the Store Balance Report is added to the "Reports Schedule" it does not print or prints to the wrong printer i.e. set to print on MFS1 but prints on MFS2.
Fault 1534

WD 4377

ISS45 WinPos does not work on the register after install on with XPE.
Customer must change the properties on the startup shortcut to run maximized in order to make the WinPos automatically load and run. The ISS45 install should do this.
Fault 1565

WD 4379

Make sure Buffer Print is on and you have an Abort Buffer Print available to you on the WinPos. Ring up 2 items and Abort the Buffer Print, ring up 2 more and finalize the sale. The journal will show the total and the payment and even # of items sold, but it will not show the items in the detail.  If you toggle to HEX format you can see where the items are included and that they are in fact a part of the record.
Fault 1590

WD 4386

When loans and declares done the system needs to track the cashier number and name.
CATEGORY: Cash Accounting
Fault 1614

WD 4393

When trying to create a check fee by PLU, the department number displays incorrectly on the Items List.  For example, Department "1" displays as Department  "A00".  (Service Fee Programming)
Fault 1617

WD 4398

Buffer Print (Combine Like Items) - PLUs with "Print Item Number" Flag Issue

1.) Buffer Print = ON.
2.) Combine Like Items = ON
3.) Create PLU with "Print Item Number" Flag = ON (PLU Maint -Parameter 2 Tab)
4.) Scan PLU multiple times in an order.
5.) Check receipt - This PLU will print separately for each item rung.  It does not combine "like" items.
Fault 1645

WD 4407

The enhancement 'Tie Home Phone number to Frequent Shopper number' is not available in my current Version of 8.4.6.0010.  The Member Card screens do not include any fields to add a customer's telephone number.
Fault 1649

WD 4409

When I create a BOGO promotion, using the Enhanced Promotion option, the BOGO savings are not included in "Your Could Have Saved" total which prints on the customer receipt
Fault 1657

WD 4414

When performing a POS Item Search function (Back Office Menu Selection) at the POS terminal, the item price field displays in the wrong position.  The price displays outside of the menu and not under the designated price field.  The happens on POS terminals with a Full Screen Display.
Fault 1658

WD 4415

Trigger Coupon Promotions (created through Enhanced Promotions) are not included in the "You Could Have Saved" totals that print on the customer receipt.
Fault 1660

WD 1256

When trying to print the Department Sales Analysis Report or the Branch Expenses Summary Report, the system tries to print these reports as A4, even though the system configured for "letter" size reports. 

( Updated to include the following additional reports requesting to print in A4 format:
Fuel Transaction Activity Report
Fuel Tank Monitoring Report
Fuel Post Decline Transaction Report
Cashier Performance Profile
Store Price Variation Report (report not available on our current V8.0.6 System 
Fault 1683

WD 4430

Force QTY setting in plu will not work on coupon sales.

Example.
Plu 39
Price $0.25. Store coupon and force QTY flag set.
POST Ring up $ 0.25 and Does not ask cashier for Qty.
Fault 1709

WD 4438

Customer Slip Feature (problem also exists in Version 8.4.2.62.)

Problem:
Customer slips are set to print for everyone, and a control check is present.  If there is no frequents shopper card in a  transaction and the control check is cancelled, the drawing slip does not print (this is correct).  If the Electronic Journal, the transaction shows up, but after it, there are three more transactions with the same ticket number and with the comment "FUNCTION NOT".
Scenario:
1.)  Set up customer slips to print for every customer, with a yes/no control check.
2.)  On the POS, bypass the frequent shopper prompt, and ring up a transaction.
3.)  When the control check pops up, hit "No".
4.)  Check the Electronic Journal.
Fault 1715

WD 4441

Set buffer print on. Sort receipt on. Main sort = Department name + Total. Ring up department or item , then select print last transaction, then finalize the order and items will double up and department totals on the receipt double. The actual total of order is correct.
Fault 1727

WD 4453

Parameter " Exclude Member Promotions from Bonus Buy " report wrong savings.

Set up :
Set up  a plu with a price of $ 3.00 and QTY 3.
Set up a single promotion for the item for 75 cents.
Set up system to use new Saving Summary Template
SCENARIO:
1. Ring item
2. cash out
EXPECTED RESULTS
The promotions total in the savings summary should report 25 cents. This is the difference between the price of the item and the actual price from the plu record ( price /Qty.
ACTUAL RESULTS:
The promotions total in savings summary report as $ 2.25. This is the difference between the price of the item and the price in the plu record.
Fault 1728

WD 4455

When a level promotion is rewarded using the new savings summary template, the amount is reported. But the " count " remains at zero.
Set up:
1. Set up an item with a level promotion
2. Scan member card
3. Ring up enough items to get the promotion
Expected Results:
The member promotions line in the savings summary template should report a count of " 1 " for each promotion rewarded.
Actual Results:
The member promotions line in the savings summary template reports the correct amount, but the " count " is zero.
Fault 1737

WD 4494

The check tender is setup to endorse and not print the check.  The POS configuration is setup with the Check Flip Feature checked.  When the check is inserted in the Epson 6000 for endorsing, the check is pulled into the printer and endorses.  The check is then held and not released from the printer.
Fault 1742

WD 1270

Version 8.0.6 - Mid-order entry of member card in transaction with enhanced promotion (set with minimum purchase), causes incorrect totals on customer receipt.

Setup:
1.  Set parameter "Reprocess Ticket at Late Swipe" to "No".
2.  Create Enhanced Promotion, with the following settings:
      Group Type:  Units
      Reward Type:  Cash
      Reward:  $ .50
      Minimum Purchase:  $ 10.00
      Threshold = 1
       2nd Threshold = 1
       Member Card Required
       Attach the following item to this promotion.
3.   Create PLU with the following attributes:
       Dept = Grocery
       Price = 1/$.99
       Attach to the above enhanced promotion.

Scenario:
1.  Scan PLU for $.99.
2.  Process additional items to bring order total over $ 10.00.
3.  Scan member card.
4.  The system will automatically issue a $ .50 promotion.
5.  Press Total.
6.  The system will issue another $ .50 promotion (which is incorrect).

See attached receipt.  Please note that the enhanced promotion is calculated correctly, if the member card is scanned at the beginning of the order OR after "Total" has been pressed.        

This bug is # 1270 on the Retalix tracking system.
Fault 1745

WD 4495

Turn on Buffer Print and Combine Like Items. Ring in a taxable item 2 times. Finish the sale. The Tax symbol (T) in most cases, is changed to the no tax symbol on the receipt. I use T for Tax and N for No Tax. If I remove the Combine like items, the symbol remains the same on the receipt. Turn Combine like items on, ring in multiple of same taxable item and Tax Symbol is changed.
Fault 1746

WD 4496

Turn on Buffer Print, Ring in 2 items, abort the buffer print and ring in 2 more items. Finalize the sale. Go to the Electronic Journal and pull up this transaction. Items that were rung before the Abort Buffer Print are not there. If you toggle in Hex, they are there. But no text..
Fault 1754 .) Create PLU as the following
      * Oranges Large
      * Oranges Mandarin
      * Oranges Small
      * Oranges Sunkist

2.) Create PLU Group ( Short Group)
      * PLU Group:  100
      * Description: Test
      * Add : Oranges Large , Oranges   Mandarin , Oranges Small , Oranges Sunkist

3.) At the terminal press Short Group Key and select Test
      * It display :
      * Oranges Large
      * Oranges Mandarin
      * Oranges Small
      * Oranges Sunkist
4.) Now Change Oranges Mandarin  To Mandarin Oranges
      * It display the same as the first one.
      * Oranges Large
      * Mandarin Oranges
      * Oranges Small
      * Oranges Sunkist
Fault 1782

WD 4502

ISSUE 1.) When scanning a Frequent Shopper card at the beginning of an order at a "Price per Location" terminal (e.g., terminal with "Deli" price list), the frequent shopper discount is calculated on the "regular" item price and not the "price list" price.  It should calculate the frequent shopper discount on the "price list" price.

ISSUE 2.)  When scanning the Frequent Shopper card in the middle of the order or after total at the "Price per Location" terminal,  NO frequent shopper discounts are processed.

I have tested the above scenarios with the new "Reprocess Ticket at Late Swipe" set to "YES" and "NO", with no change in results.

Problem Description:  Frequent Shopper Discounts Calculating Incorrectly at "Price Per Location" terminal.

Occurrence:  Every time

Setup:

1.) Create a PLU with the following attributes:
     Regular price = $1.00, QTY = 1
     Frequent Shopper Type = Discount Amount
     Frequent Shopper Value = $ .50
     Price List Price = $ 1.25
2.) Assign the POS terminal the "Price List".         

Steps to Duplicate the Problems:

ISSUE 1:
1.)  Scan Frequent Shopper Card
2.)  Ring the above PLU. 

Actual Results:
The system will charge $.50 for the item with "You Saved" $.50. 

Expected Results:
The system should charge $.75 for the item with "You Saved" $ .50.

ISSUE 2:
1.)  Ring the above PLU.
2.)  Scan Frequent Shopper Card
3.)  Press Total.

Actual Results:
No Frequent Shopper discounts are issued. 

Expected Results:
Frequent Shopper discounts of $ .50.
Fault 1792

WD 4507

The promotion must NOT have delayed on the promotion turned on to see the problem.
Problem:  Different Sale Order Totals depending on when "Total" is pressed in the sales transaction (with Member promotions).

Member promotions are not calculating properly with the parameter "Reprocess ticket at late swipe" set to "Yes" and when the member card is scanned at the beginning of the sales transaction.  The sales transaction calculates a different order total, depending upon when you press the "total" key in the order. 

Setup:

1.  Set system parameter "Reprocess ticket at late swipe" to "Yes".
2.  Create PLU 51, with the following attributes:
     Price:  $ 1.00 for QTY 1
     Department:  Bakery
     Frequent Shopper:  Discount Amount
     Freq. Shopper Value:  $.10
     Freq. Shopper Item Limitation:  1
3.  Create PLU 52, with the following attributes:
     Price:  $ 1.00 for QTY 2
     Department:  Bakery
     Frequent Shopper:  Discount Amount
     Freq. Shopper Value:  $.25
     Freq. Shopper Item Limitation:  1
4.  Create Enhanced Promotion : 10% Bakery Discount
     Reward Type:  Percentage Off
     Reward:  10.000
     Delayed Promotion flags set on
    Settings: By Value
   Threshold: 2.00 2nd threshold .01
     Member Card Required = Yes
     
Steps to Duplicate Problem:

Ring First Order:

1. Scan Member Card 
2. Ring PLU 51.
3. Ring PLU 51.
4. Ring PLU 52.
5. Ring PLU 52.
6. Press Total.  Sub-Total = $ 2.41 (Wrong, I believe it should be $ 2.38).

Ring Second Order:

1. Scan Member Card
2. Ring PLU 51.
3. Ring PLU 51.
4. Ring PLU 52.
5. Press Total.
6. Ring PLU 52. 
7. Press Total.  Sub-Total = $ 2.38 (I believe is correct.)
Fault 1797

WD 4508

Problem:  Retailers may not like how order reprocessing works on the front-end when buffer printing is set to "No" .  When the system parameter "Buffer Printing" is set to "No" and "Reprocess ticket at late swipe" is set to "Yes", mid-order entry of a member card may cause some customer or productivity issues on the front end.  When a member card is entered in the middle or the end of the order, all items rung prior to member card entry are reprocessed.  Basically, the original customer receipt is terminated and a new sales receipt is generated.

The following issues may be raised by retailers (who have "Buffer Print" set to "No" and "Reprocess Ticket at Late Swipe" set to "Yes"):

1.) Waste of Paper - the "original" receipt and the "new reprocessed" receipt.
2.) Customer Confusion - customers may question why the a new receipt is being created.
3.) Productivity - Although the system automatically reprocesses the order and creates a new receipt, this is added time on to order processing on the front-end.
Fault 1823
WD 4533
FUEL - The customer selects 'Pay Inside' . They may or may not swipe their loyalty card.

If they swipe their loyalty card, the card is NOT APPROVED on the fuel POST. The customer is then instructed to lift the nozzle. When they lift the nozzle, the fuel POS component is not alerting that an authorization needs to take place, so you are unable to dispense fuel.

If the customer does not swipe their loyalty card, the same situation occurs. They press 'NO' to the loyalty card prompt. They are then instructed to lift the handle. The KIOSK is never notified that an authorization is required. The system sits in a locked state until the customer presses the CANCEL key on the fuel key pad
Fault 1849

WD 3865

 V8.4.2_59, System has 25 departments in group 2, when the Store Balance report is printed group 2 spans two pages, only 23 departments are listed. The Group Total on the report is correct if you go to the Department report and add up all departments in group 2. See attached screen captures of departments and the Store Balance report (only those pages showing group 2).
Fault 1873

WD 4551

On a new/clean install, go to Database Management, Accounts and double click on Customer Accounts - get an error "Customer Accounts Maintenance not allowed". There is no parameter available in V8.0.6_50 to allow for this function. New Parameter: General system parameters, Front Office, General � set Allow customer account Maintenance.
Fault 1884

WD 4554

Ingenico/PSI - pinpad not being cleared when order suspended/voided. As a result subsequent customer order will have previous credit/debit card information still in pinpad. 
Fault 1895
WD 4556
Cashier Performance Profile  requests  A4 paper at EOD.
CATEGORY: Reports
Fault 1900

WD 3337

 Xinetix - POS does not send bottle deposit flag to S&H in item message.
Fault 1933

WD 4574

Unit price does not include on plu information detailed report.

1. Set up plu with the following:

* Plu = 9
* Dept. = Gm/Drug
* Price = QTY 1 for $10

2. Shelf Labels & OEM set  with the following:

* Package size = 2
* Package UOM = Ounce
* Comparative UOM = Ounce
* Unit Factor =3* Unit Price = $15
* Press Apply

3. PROBLEM: When pre-viewing Plu information detailed report Shelf Labels does not including Unit price

CATEGORY: Unit Pricing

Fault 1937

WD 4578

Set WIC parameter for Prompt for Expiry Date and it prompts for Issue Date instead. If you set to prompt for Amount and Expiry Date, it prompts for amount and issue date. No matter what the settings are, the Issue date is the prompt at the lane.
Fault 1948

WD 4285

Set up a random weight item in PLU Item Maintenance as a Weighted Item and the price per pound in the price field. Example: 2.29 Ring in item and it shows the weight at 2.29 lb and the price. Put this item on a regular promotion, reduction or offer to discount price per pound for 1.00. Making it 1.29 lb. Ring in item and price the cost of item remains the same however the weight of the item is incorrect. The price does show 1.29, the promo price but the tonnage is wrong.
CATEGORY: Promotions
Fault 1953

WD 4584

Xinetix -  EAN-13 items are not sent to S&H correctly when keyed in rather than scanned. Example :   Create an EAN-13 item 1234567890128 (8 is check digit) - if scanned - POS sent:   1234567890128d (d
is length 13)- correct- if keyed in - POS sent:  345678901286 d -
INCORRECT (while selling the same item)
Fault 1989

WD 4591

After a Cold Start  on a full touch POST - Windows task bar displays rather then ISS45 screen. If you touch the screen the ISS45 display screen will pop up.
Fault 2017

WD 4612

When perform an ROA on MFS1, Report required A4 Paper size.

Setup:

* Click on ROA
* Edit
* Action
* Select = Insert
* Tender type = Cash
* Reference = 123
* Press Apply
* System will ask are you sure = Yes
* Print Report = Yes
* At the printer  ask for A4.
* Print Ok when you do Daily ROA Report
Fault 2036

WD 4622

806_55, Set parameter to not transfer period on a specific day does not work.  Store is not 24 hour and is closed on Sunday's. Parameter set to auto declare at EOD. After Sunday's EOD the cashier is transferred from current to previous even though parameter is set. In Cash Office Parameters Basic Setup select "allow delayed cashier/post balancing", "allow transactions (pickup/loans) after cashiers/posts locked", "allow declarations for cashiers/posts not signed-on in period", "update safe totals immediately after cashier/post declaration", "update cashiers/pos declaration values for 'auto declaration' tenders during end of day", "automatic pickup/load of over/short amount to signed-on cashiers during EOD", "do not transfer period on - Sunday".  In Cash Office Parameters Locking Options select "perform locking on all cashiers/posts", "ask 'zero cashier yes/no' after each cashier", and "automatic locking during EOD". Set date for Friday, ring sales, run auto EOD, check cashier declaration report to see if totals transferred, repeat same for Saturday and Sunday. Sunday's totals will be transferred even though parameter is set not to.
Fault 2038

WD 4623

Reprocessing turned on.....DO NOT scan member/frequent shopper first in order, enter 4 @ $1.00 and hit department grocery (key entry DO NOT scan the item), then swipe the scan member card. Receipt shows 4 @ $4.00. If you scan the item the receipt is correct
Fault 2045

WD 4815

Do in the following manner - and the ISS45 receipt will show incorrect change for the customer. The log file for Microtrax will be correct.

Enter in some items.  Got a total of $3.26 
I selected ATM
Slid card
Entered PIN
Left terminal at Cash Back YES   NO
Entered $50.00 and hit EFT
Hit No on the PIN pad
Register prompts $3.26 OK?
Hit YES
Order Approved
Drawer opens prompting for $46.74 in change
WinEPS screen shows an approval for 3.26 with no cash back.
Fault 2051

WD 4639

Unable to print validation slips with a control check. A control check was set up for Void limit Exceeded with template number 1. The control check prompts for "Insert Document" and then changes to "Printing Document", but nothing prints.
Fault 2057

WD 4640

In V7 (6,1,2,1,4 # 2 Check for second ID number in bad account) is used to trigger off DL number. V8 does not have this parameter anywhere. shortfall in V8 - in other words missing
CATEGORY: Parameters
WD 3945 SCAN- Check Print- MICR Time Out

___________

Scenario:

1. Buy item.

2. Select Payment

3. Go to Assist Mode

3. Go back to Shopping Mode (without doing anything)

4. Buy a quantity item (such as Oranges)

Expected Results: MICR SHOULD read the Check.

Actual Results: The MICR does not read the Check.

WD 4408 In Version 7, there is a "X for Y Dollars" option available under the Frequent Shopper (dropdown list) in the PLU Item Record. This selection is not available under Frequent Shopper, in the item record on my current version of 8.4.6.0010 software. Customer do not want to do this type of promotion through Promotion Management (Enhanced Promotions, Group Promotions, etc.).
WD 4823

The Problem : Card Scanning at the Pump for Cents Off Per Gallon Not Functioning with Dresser Wayne Ovation Pumps In the Schaumburg lab and at a Retalix site already installed with Gilbarco pumps, we understand that the Gilbarco Encore pumps send 15 digit number on the card scan. A StoreNext Wayne Ovation site (CB Foods) is attempting to enable cents off at the pump. In this situation, the Card Number is passed through the Allied Electronics ANDI system to ISS45 Fuel as a 14 digit number The ISS45 Fuel application "LinkSrv" is erroneously truncating the Loyalty Card number, thereby rejecting the number as an invalid card range.

WD 4911 Error 28 Out of Stack space Error when entering in 1 extra digit in the description field than the POST description field can handle
WD 4914 Dealers are not turning full CRC parameter on at EOD. This causes untold problems in stores when SQL torn pages occur. The systems then end up with databases and functions that do not get cleaned nor does the system have complete EODs.
WD 4958

On 8.0.8.x, using Fast PLU Batch Execution does not properly populate the PLU.RCPT_DESCR field

Causes an  - Error 28 out of stack error, problem with long description being 21 characters
WD 5060 Adding a new user gives error in Link Users and Menus
___________ 
Scenario:
1. Create a new user
2. Go to System Administration\Menu Builder\Link Users and Menus
3. Add the new user created in step #1, add password and select "Password never expires"
4. Select the "Link Users to Menu" tab
5. Get and error "Record Already Exists"