ISS45     Release Table
     

Name of Link:  CD-ROM Only
  Posting Date:  08-Jul-05


ISS45 Version 8.1.0.1-050 Release Table

See the table below for a description of the new features provided and faults addressed in this release. 
 

Enhancement or Fault Number

Item  Description

New Feature Effective November 1, 2005, the Visa Operating Regulations will be revised to require that the cardholder’s copy of all transaction receipts include reference to the transaction payment type (i.e., Visa).

ISS45 modified to remove any reference of credit cards numbers in the Electronic Journal

Note: ISS45 8.1.0.1-050 will require upgrading to WinEPS 815.2 to be compatible and execute these changes.

New Feature To support TeamCombo OPOS/USB hardware need to change default for keyboard from 0 to 7.
New Feature Extract data from the tables populated from the transaction file to EXCEL, other database management systems or printer.
New Feature New function added that will give clerk notification if register is in Offline mode.
New Feature ECC – Microtrax connection with ISS45 to bank switch for check imaging - requires WinEps 815.2
New Feature Make the Pepperidge Farm hook  (Hi-Cone) part of the standard system.
New Feature Pocket Office/ISS45 – RMA cashier notification
New Feature U-Scan - ISS45 has been changed so that the first scan on the U-Scan Customer Station will be processed by ISS45 to determine if this scan is a Member Card or a PLU and handle appropriately. This change will allow Frequent Shopper pop-up parameter to be set at the standard front end.
New Feature Concord switch Fleet Card – separate fuel items from total order processed with grocery and other items. WinEPS 815.2 a must  - WinEPS to have a TAC configuration to select this process in the store.
New Feature Function 1028 suppress printer to be added to function table (WD 6177)
New Feature ISS45 will be modified to work with - Connected Services – CSagent
New Feature

For Non-OPOS printing of the receipt – add a ------ under each department name to use as a separator. 

New Feature Ability to convert transaction file to tables.
AR809200401 Add Signature Capture to Tender Maintenance – so that signatures other than credit slips can be accepted electronically.
E. R. 811200401 Add a confirm beep at scale on weight for PLU/Department
E. R. 811200402 Add a confirm beep at Touch or key enter ring
E. R. 811200403 Generate a beep on single key-stroke touch screen
E R. 810280401 PLU price list - add ability to update through General Batches
Fault 780

WD 4301

Electronic Journal - Searches by the following result in the same problem: Price Inquiry, Cash Deposits, and Cash Withdrawals. , last ticket, void tender,  device type, function not authorized,  add-loan, pickup, problem.
Fault 1299

WD 4338

If frequent shopper option set ON  the cash in drawer limit warning sign did not  display  on the terminal. But if you turn OFF the frequent shopper option the amount is exceeded , warning signs start blinking on the post terminal display.

Fault 1326

WD 4341

Set up 5 segments - 1 through 5 using the new Corema Segments screen.

Set up an Enhanced Promotion to give a percent discount on an item.

Using the "Set Attachments" screen, assign the offer to Segment 4.

Don't set any boxes on the Corema Loyalty tab for the offer.

On the POS terminal, ring the offer for a member who is not in the segment -

OK, the customer does not get the offer.

Now ring the offer for a customer in the segment - OK they get the offer.

Now ring an order for the first customer (or any customer not in the

segment) - WRONG, the discount is awarded.

If I set the segment for this offer using the old Corema Loyalty screen

(with the 16 fixed segments) I don't see this problem.

Fault 1327

WD 4242

Back office tender set up for vendor and store coupon - when applied in an order it does not give the credit to the order.

Ring $2.00 grocery, hit subtotal tender, back office key then select Tender, select vendor coupon, enter 15 cents. Then use Vendor coupon on keyboard for a coupon of additional 25 cents off. Cash tender order. Your savings Today will reflect only the 25 cents and the 15cents Vendor coupon from Back Office is not applied to the order.

Fault 1353

WD 4351

The Touch Keyboard shows up on the first line of the 1 x 8 WideMenuPanel when suspend/recall is use.  Touching the first line displaying Touch Keyboard just causes a beep but no keyboard pops up.  If you are using a total touch system (The line in WinPos.ini TouchScreen=Yes),  the 2 x 5 matrix is used and touching the line will cause the Touch Keyboard to pop up ok.
Fault 1395

WD 4362

From database management menu, select customer survey. You can set up questions to display at the post , choose whether to display the questions at start or end of a ticket. Then ring an order and tender with cash. Cashier should be prompted customer survey question at the terminal.
Fault 1621

WD 4399

Weights & Measures Certificate of Conformance Issue: 

Touch Screen - On a touch screen, all of the data, as shown in the spec, will display on the screen (i.e., e=d=0.01 lb Max 30.00lb Min 0.02 lb Nmax 3000 CC 01-086A1)...no problem. 

Full Screen - On a full screen, only the 01-086A1 will display. 

Fault 1669

WD 4422

If a Customer Survey is set up to be displayed and the beginning of a ticket the terminal will never go into secure mode. Symptoms displayed on a TP2K configured for full touch are: The customer survey box is on the cashier display and the soft keys  are flashing continuously.
Fault 1682

WD 4428

The Problem :

1.) Create Plu 39

2.) Retail Price 1 for $ 2.00.

3.) Check Force Quantity.

4.) Put Plu 39 single-item promotion.

5.) Retail Price $ 2.00 Promotion price $1.00

6.) At the Terminal (POS) do Price Inquiry

7.) Customer display Shows the retail price $ 2.00 instead of promotion  price.

Fault 1689

WD 4671

Load a TP2k running Windows 2000 WinPos with 8.4.6.0-010 and when the POST restarted COM3 - COM10 was not installed.  Went to the WinPos\install\registry folder and the Registry file for New-TeamPos(Win2K).reg was missing
Fault 1701

WD 4433

Fuel - During PumpSrv installation, when prompted to enter AutoLogon password, the entry is displayed. It should be displayed as asterisks and a second  "Confirmation" window available to re-key password
Fault 1714

WD 4440

Fuel with Microtrax configuration. Card ranges are defined in ISS45. Member ID and promotions are defined in ISS45 to provide a $0.05 per Gal discount for Pay at Pump Member transactions .

If the customer selects "Pay Inside", the pump then prompts the customer to swipe or key enter Member ID. If Customer selects "Pay here Debit" or "Pay here Credit" the pump is not prompting for Member ID entry. Retalix has confirmed this is a  problem as the only configuration tested was PayPoint not Microtrax. ISS45 v8.0.6.0-000

Fault 1812

WD 4530

With the system parameter "Reprocess Ticket at Late Swipe" set to "Yes", scanning a member card just prior to "Total" or right after "Total" causes incorrect totals on the customer receipt.  We noticed this problem when combining items with Frequent Shopper and Group Promotions.  The Group Promotion amount is deducted and re-added to the sales order.  See attached customer receipt. 

Setup: 

1. Set system parameter "Reprocess Ticket at Late Swipe" to Yes.

2. Create a Group Promotion (10% Bakery Discount) with the following settings:

     Attachment:  Bakery Department

     Reward Type:  Percentage Off

     Reward:  10.00

     Group 1 Type:  By Value

     Threshold: 0.01

     Apply Reward Calculation:  Yes

     Member Card Required: Yes

3.) Create PLU 51 with the following attributes:

      Department = Bakery    

      Price: $ 1.00, QTY = 1

      Frequent Shopper =  Discount  Amount

      Frequent Shopper Value = $$ .10

4.) Create PLU 52 with the following attributes:

      Dept = Bakery

      Price: $ 1.00, QTY=2

      Frequent Shopper = Discount Amount

      Freq. Shopper Value = $ .25

Fault 1840

WD 4536

 Promotion identifier does not work when you attach promotion by department.

The Problem : Setup

1. Create new enhanced promo

2. Type description

3. Type promotion identifier (@)

4. On the setting tab set only the following

5. Group type = Unit

6. Reward type = Cash

7. Reward = $ 2.00

8. Threshold = 1

9. 2nd threshold = 1

10. Set attachment  by = Department

11. Select = Grocery

Fault 1848

WD 4539

 Set post for battery backup (Sys. Admin.|POS Setup|POS Configuration|WinPos H/W tab). Sign on cashier, ring sale, sign off cashier. Remove AC power, Post should run on battery backup. Restore AC power, get Wait message, and then get error "Transaction belongs to another user". Must use ALT-F4 to exit WinPos to remove error. Restart WinPos and Post is OK.
Fault 1881

WD 4553

Department analysis detail report has three columns that do not add up correctly. The "Percent Net Sales, "Customer Count" and "Customer Percent".
Fault 1950

WD 4582

Xinetix - In the middle of a transaction, if the cashier presses the <Total> key and then the terminal goes down, when the terminal comes back up it sends a CANCEL transaction message to S&H while proceeding with the existing transaction.  This causes a lost transaction in our system.

Fault 2005

WD 4594

If you Lock Cashier first and Balance exact amount. Run an over short report and the figures for the cashier 103 were -$10.00 which is incorrect. 

SCENARIO:

1. Signed on Cashier 103 ( At the post )

2. Rang $10.00 Grocery

3. Tender order with Cash

4. Signed off cashier 103

5. Back office -  lock the cashier 103

6. Balance Cashier 103 with exact amount

7. Click Cash

8. Click edit and you are now declaration screen

9. Enter $10.00 Cash

10. Click Set

11. Click OK

12. Apply.

Fault 2008

WD 4598

When you set the parameter to sorting by the Plu groups at the POS, by Plu Number or by Plu Description. Cannot sorting by PLU Number or by Plu Description 

INVOLVED PARAMETERS: 

1.) Setup Parameters: system administration \ pos setup \ pos configuration \ checkout bank

2.) Select all front end terminals

4.) Click the new section General Option to the tab

5.) You will see two options: by Plu # and by Plu Description

6.) Select ether one

7.) At the Pos select Short group key  

Expected Results: The Pos will sort the item in that group by the item #

Fault 2010

WD 4600

If the Cashier has been Locked and Declared exact amount. The Cashier Over \ Short by media report figures for the cashier is -$10.00 short.
Fault 2012

WD 4611

The 6000II is setup for Flip, MICR, Endorsing, Printing and Check Imaging.  The check is printed on the way up and then the error unable to scan check is displayed.  If you uncheck print on the check template, the check image works.
Fault 2042

WD 4629

Go to SYSTEM ADMINISTRATION| POS SETUP| POS PARAMETERS| RESTRICTED SALES OPTIONS| RESTRICTED SALES TIMES, change a time or change a data, click on the apply button, a warning message box pops up "Ranges are not valid",

Fault 2073

WD 4646

When you flag " Confirm Price " at return type maintenance. On the receipt it prints double MDSERETURN  and Zero Value. 

Basic Setup 

1. Database Management - Financial - Return Type

2. Click New

3. Number = 4

4. Description = MDSERETURN

5. Type = General Item Return

6 Flags = Set on Confirm Price

Fault 2103

WD 4654

Cold start WinPos terminal. When done, sign on and receipt prints double information. Run a sale and header, footer items print double. You can fix this by either exiting WinPos and going back in, use Resume Printer function, or an eod. Printers are Epson H6000

Fault 2108

WD 4656

When searching electronic journal using #48 - Override by Manager search results in "No matching tickets found".   

work around: Search using "Text search" which is cumbersome because every supervisor number has to be entered.

WD 2111 Previous customers EBT receipt appears at top of next customers receipt.
Fault 2116

WD 4665

Cashier can bypass check endorsement and not receive a Control Check. 

Scenario:

1. Set a CC to control whether a cashier can bypass the check endorsement.

2. Tender an order with a check and hit ESC / NO to bypass the endorsement.

Expected Results:

CC pops up

Fault 2124

WD 471

House charge payments do not increase cashier accountability in the Active Cashier Report

Scenario:

1.Print Active Cashier Report

2.Signon cashier and do a house charge payment

3.Signon off cashier and take another Active Cashier Report

Expected Results: Cashier accountability should have increased by amount of house charge payment on the Active Cashier Report

WD 4490 When you use the weight key for an even pound amount the printed weight for the item will show two decimal places. Maryland Weights and Measures wants it to print without the .00 (point zero zero).
WD 4696 Variable weight items that have a quantity greater than 1 in the PLU Record will divide the PRICE in the LABEL by the quantity and that is the price charged to the customer, when the Customer should pay the price in the label: for example I have a label that is 212345001073 If the Qty in the PLU record is 1 then the item rings up at $1.07 if the Qty is 2 the item rings up as $0.54. We see this problem if the customer is tracking the Movement on Variable Weight Items in LB's instead of units so they maintain the current Qty and Price in the PLU record.
WD 4704

If the post enters secure mode automatically or manually and you scan one or two items these items will appear at the start of the next order when you exit secure mode.

Scenario:

1.Go to System Administration| System Parameters| Store| Post| Operational| Secure| Sign Off\Sign On

2.Set parameter "Number of minutes before automatic secure mode = 1

3.Sgn onto post and complete one sale

4.After sale wait for secure mode to activate

5.After secure mode has activated scan two items

6.Exit secure mode and the two items scanned will appear

7.Found using TP2K,  Windows 2000 SP3, and handheld scanner

Expected Results: No items scanned while in secure mode should be allowed into the next sale

WD 4786

Decimal point with manual weight doesn't always work

Scenario:

1. start WinPos

2. enter 5

2. hit the weight key

Expected Results:

the weight displayed is 0.05 or 0.005 (pounds or kg) depending on the FO parameter

Actual Results:

unless maintenance is sent to the POS, the weight

WD 4817

Fleet receipts are missing additional info.

Scenario: Fleet card receipts at the pump should show additional manually entered data, such as Vehicle ID, Driver ID, and Odometer.

1. Run through a fleet transaction at the pump.

2. Receipt prints with data on it.

Expected Results: Receipt should have fleet data. 

Actual Results: Receipt does not contain additional manually entered data.

WD 4818

Give cash change when vendor coupons are used" missing in software.

Scenario:

1. On a v842_63 system

2. Go to screen System Administrator\General System Parameters\General System Parameters

3. Go to Store\POST\Monetary|Food Stamps

4.You will see a parameter "Give cash change when vendor coupons are used"

5. On either a v806_50 or a v808_50 system go to the same screen and this parameter is missing

Expected Results: Ability to turn this parameter on or off in v806 or v808 

Actual Results: If a dealer is upgrading a site from v842_xx to v806 or v808 and the customer decides they do not want this parameter on/off you can not make the change

WD 4831

Discount is added back into the sale when ringing in a non discount department and applying a coupon towards that department.

Scenario:

1. Ring in 1.00 Grocery

2. Ring in 5.00 Tobacco department. (use any non discountable department)

3. Ring in a 2.00 coupon for the non discountable item (I set up a plu flagged as Vendor coupon in that dept)

4. Press Total and use Discount that is set up for 10%. 

Expected Results: Should discount the 1.00 grocery and take .10 off the total of the sale.  

Actual Results: After ringing in all items above, total due is 4.00 Discount is applied to 1.00 and shows .10, however

WD 4838

Opening "Translate Menu Names" results in Warning error "2147200702"  Empty menu text not allowed.

Scenario:

1. Open Back Office | System Administration | Language Utilities | Translate Menu Names

Expected Results: Open "Menu Names" screen w/o error 

Actual Results: error "2147200702"  Empty menu text not allowed.

WD 4852 When executing the batch either manually or automatically, the batch times out. See attached event viewer zip that includes screen shots. If you re-execute the batch, it will apply the accounts without an error.

WD 4853

Cashier pickup and loan report printing during EOD - even though selected do not print at EOD.

Scenario:

1. System administration - Front office parameter - End of day report parameter

2. Select to generate & add to print history

3. Do EOD..

Expected Results: Should not printing 

Actual Results: Printing during EOD

WD 4855

When you perform a price inquiry for a weighed item, the price per lb (on the right) field blocks out the "/ lb"

Scenario:

1. Press the Inquiry key (FCODE=912)

2. Put weight on the scale OR enter manual weight

3. Type in a PLU for a weighed item 

Expected Results:

The inquiry screen should display 1.50 lb @ 0.33 / lb 

Actual Results:

The inquiry screen displays 1.50 lb @ 0.33b

WD 4856

Using an Epson H6000 OPOS printer, when the bank # and check # are NOT required for a check, WinPos doesn't zero them out, and prints them on the receipt and uses them for Bad Accounts validation.

Setup:

Epson H6000 using OPOS

In Check tender setup:

     Bank number required - NO

     Check number required - NO

     Print routing number - YES

     Print check number - YES

     Print Account number - YES

     Use check def file - NO

     Use MICR - YES

Scenario:

1. Ring a transaction and pay with a check

2. Insert the check into the MICR reader

3. look at receipt 

Expected Results:

The Account number should print, and the check number and bank number should be zero

Actual Results:

The account number, bank number, and check number are all printing 

Note: If this account is set up as an Enhanced Bad Account with routing number "0" and routing number validation is used in the system, the account will not be found, since the routing number from WinPos (the number read from the check) and "0" do not match.

WD 4861

OPOS printer underlines all the line rather than just the department, as non OPOS printer does.

Scenario:

1. Set up an OPOS printer.

2. Set up buffer printing.

3. Main sort = Department

4. Ring a couple of items and finish the ticket. 

Expected Results: On the receipt, only the department is underlined. 

Actual Results: On the receipt the whole line is underlined, not only the department.

WD 4865

Customer Display in Dual Display Mode is truncating the split weighted item.

Scenario:

1. Sell a department as follows:

2. Place weight on scale ( 3 pounds ) or type 3.00 and then hit the weight key

3. Hit 3 and then the QTY key

4. Enter the department

5. Finish the ticket

Expected Results: On Dual display shows Produce  2.00 lb @ 3 lb $3.00 $2.00 

Actual Results: On Customer display shows  2.00 lb @ 3 lb/ $3.0 $2.00. Missing lb and 0

WD 4878 Go into Organize Receipt Parameters. Turn ON Tax Report before Balance Due and set the Total Sales Text to nothing, blank out this field. Apply that and ring in Sales., tender out and look at receipt. After items, you will get a 0 with an amount due to the right of that. If you turn OFF Tax Report before Balance Due, the line is still there. Can't make it go away.  Once you turn that Tax Report on and off, the receipt has this line on there.
WD 4900

When running the safe declaration report or the safe locking report the printer asks for A4 paper

Scenario:

1. Go to CASH OFFICE\STORE/SAFE BALANCING\SAFE DECLARATION or SAFE LOCKING

2. Make an entry and apply the change

3. Say "Yes" to print reports

4. Printer will request A4 paper

Expected Results: Report should print on letter size paper, 8 1/2 x 11 

Actual Results: Printer waits for operator to install A4 paper or tell it to continue

WD 4934

In setting up a system the customer wished to have a large number of cash tenders for security purposes. They also wished to have many of these tenders auto-loaded to each cashier. The tender "POSTAGE STAMPS" would not work. would not auto-loan at the first sign-on for any cashier.

Scenario:

1. See attached Word document, with screen shots, for system setup and how to reproduce the problem

2. NOTE: A work-around for this problem is to have the POSTAGE STAMPS tender be tender #25 or higher.

Expected Results: At first sign-on for a cashier they should be auto-loaned all available tenders 

Actual Results: At first sign-on for a cashier the

WD 4935

Cashier Detailed Pickup & Loan report prints some cashier on two lines instead of one so the cash officer has to add the two together.

Scenario:

1. See attached Word document, with screen shots, for system setup and how to reproduce the problem.

Expected Results: Report should list all auto-loan information for each cashier on one line. 

Actual Results: Report lists some cashiers auto-loan information on multiple lines

WD 4976

When processing a 'non-authorized' check transaction, U-Scan attendant station does not prompt for endorsement.  The transaction is completed, just as if you had tendered cash.  The check is not printed

WD 4978

When a customer's order includes an enhanced delayed promotion, the total that is reflected to the customer is incorrect.  The total displayed on the U-Scan display reflects the amount BEFORE any discounts are applied.  In addition, if the customer attempts to pay by credit card, the customer receives an error message that the credit purchase can only be for the amount of purchase, not over the amount of purchase.  At that point in time, the display is refreshed and the correct amount is reflected on the U-Scan display.

Scenario:

1.  Create an enhanced delayed promotion.  (Buy a Pepsi for $1.99, limit one with $10.00 additional purchase.)

2.  Scan an order over $10.00 in total purchase, including the promotional item.

Expected Results:  The total amount displayed to the customer on the U-Scan display should reflect the total amount due.

WD 4983

Cashier Loan & Pickup report does not always list managers name that performed loan/pickup

Scenario:

1. Create cashiers 110 (name = JENNIFERP [all upper case]) and 120 (name = DANIELLE [all upper case])

2. Load the store data (see attached zip file 90449) using the following command string

    bcp FrontOff..LOAN_PICKUP IN STD.DAT -T -c

3. Run the Cashier Loan & Pickup report for cashier 110 for the following date: 06/20/2004

4. Print the report and compare it to the attached files Loan_Pickup_1.bmp & Loan_Pickup_2.bmp

    (see attached zip file Loan_Pickup)

    (NOTE: the name "CHRISTINE" will not appear on the report just printed because this person is an

    system administrator that was not added to the test system, "CHRISTINE" is user 9)

5. Run the Cashier Loan & Pickup report for cashier 120 for the following date: 06/21/2004

6. Print the report and compare it to the attached files Loan_Pickup_3.bmp & Loan_Pickup_4.bmp

    (NOTE: the cashiers name appears on each line of the printed report)

7. Open SQL table LOAN_PICKUP and move to 06/21/2004 12:35:49 and note that the MANG_ID = 6

8. Move to 06/21/2004 13:20:17 in the same table (see step #7 above) and note that the MANG_ID = 10

9. Since user 6 and 10 were never created this field on the report printed in step #6 should be blank

    just like the report printed in step #4. 

Expected Results: Manager name appears on Loan & Pickup report for cashier

WD 4992

The Problem :If you have a PLU number set up as check fee and the same PLU number set up as a Single Item Promotion/Reduction - WinPos generates POSW32 error and closes application.

Scenario:

1. Setup check fee table with PLU - PLU is 3.00

2. Setup Check Tender to be attached to the Check Fee Table.

3. Setup Single Item Promotion/Reduction with same PLU with minimum purchase of 15.00

4. Ring in Sales, tender with Check, WinPos generates posw32.exe error.

Expected Results: Customer wants to give his customers the check fee back if they spend 15.00 or more.  

Actual Results: posw32 error is generated closing the WinPos application.

WD 5006 The current ISS45 implementation of Charge Posting, requires the cashier to start the transaction as a charge posting transaction. If this occurs, then the transaction will be tax exempt automatically
WD 5033

If you Buffer Print and Sort receipt, BOGO promotions print incorrectly.

Scenario:

1. Set up a Promotion/Offer for BOGO, buy 1 at reg price, 4.99 buy one at discount price, 4.99 should get 2nd item for free.

2. Buffer Print and Sort Receipt. 1st sort doesn't matter, is broke on all of them. 2nd sort is Alpha

3. Scan the item 2 times and total sale. Bogo item prints 2@ 4.99   9.98  - Although the calculation is correct, you do get one item free, the print logic is not good confusing retail customers.

Expected Results: To work like it does in 806.062

In 806.062, receipt is sorted by department and then alpha and promotion item is printed underneath fist item showing 0.00 price, this is correct. On 808.090, item is printed once showing you bought 2 @ 4.99 with a total to the side of 9.98. Customer cannot tell if bogo was given, store personnel have to explain.

WD 5061

Depending on the location of card entry, and rather it is manually entered or scanned, the receipt prints both Frequent Shopper Number and Member Card Number sometimes with check digit. Need to be consistent in printing. Customers use their numbers to access their points on the web, they get confused, sometimes a check digit is present on the receipt and sometimes it is not. 

Scenario:

1. Have FS set up and used as Member Card. Member Card does NOT included Check Digit.

2. Enter member into member card maintenance without check digit.

3. If scan the card at Member Prompt, receipt shows Member number without CD and FS Number with CD

4. If scan the card at FS Prompt, receipt shows Member number without CD and FS Number with CD

5. If key enter at FS Prompt, both numbers are printed without the check digit. 

Expected Results: Need to be consistent no matter where you enter the card, rather prompted or in the middle of the order and rather entered manually or scanned. FS number does not need to print CD if Member card is set to NOT include CD. IF customer wants to use CD, then FS can print CD. FS number should follow rules of Member Card when flagged as using as a member card.

WD 5104

General batches for Bad accounts - 1) Create a Bad Acct Enhanced batch, with some deletes - the batch executes but never deletes the accounts as requested 2) Create two records with the same checking account number BUT different back routing numbers - the system will only add the first records and ignores the second record

Scenario:

1. Create a Bad Acct Enhanced batch, with some deletes and two records with same check number but different back routing numbers.

2. Run the batch.

Expected Results:

Accounts flagged to delete will be deleted. The two new records will be added to the file.

WD 5111

Enhanced Promotion - Set with minimum purchase required causes incorrect totals on customer receipt. 

Setup:

1) Set parameter " Reprocess Ticket at Late Swipe" to = NO

2) Create Enhanced promotion,  with the following settings

     Group Type: Units

     Reward Type: New price per quantity

     Reward: $0.50

     Minimum Purchase: $10.00

     Set Delayed promotion to: Yes

     Attach the following item.

3.) Create Plu item, with the following attributes:

     UPC # 01600041400

     Dept: Grocery

     Price: 1/$3.00

How to duplicate:

4) Create UPC2 24511100000, Turkey, in the item file.

     Use this UPC2 number in the sales order

     -24511130600 - Turkey $6.00

5) Create a Group promotion with the following attributes:

     Delayed Flag is set to "YES"

     Attachment: Attach item 24511100000, from above

     Reward type: New Price

     Reward: $19.95

     Group setting : Units

     Threshold: 5

     Apply reward calculation : Set to Yes

Scenario:( Ring the following sales orders)

 

1. Scan 24511130600.     $6.00

2. Scan 24511130600.     $6.00

3. Scan 24511130600.     $6.00

4. Scan 24511130600.     $6.00

5. Scan 24511130600.     $6.00

6. Press Total:                  $10.05 (which is correct)

7. Promotional Amount     $19.95 ( which is Correct)

8. Scan UPC 01600041400:  $3.00

9. Press Total

10. Scan UPC 01600041400:$3.00

11. Press Total: in this scenario, it appears to have problems Enhanced promotions with minimum purchase required. ( See Attached Receipt)

Expected Results: Balance Due Should be $2095 

Actual Results: Balance Due is $50.95

WD 5113

Cashier declaration report is blank when printed after declaration.

Scenario: Declare cash for cashier, print report, no totals print

1. Upgrade known good system from 842_63 to 808_100

2. Go to System Admin.\Gen. Sys. Params.\Store\Cash Office\Print Report After

3. Set "Cashier/POS Declaration" to "Ask Yes/No"

4. Go to Cash Office\Cashier Declaration

5. Select a cashier and declare $10.00 cash

6. Apply the change and print the report

7. The report will not show any totals

8. Go to Reports\Cashier Reports\Cashier Trail Balance

9. Select cashier used in step #5 above

10. The cash amount declared in step #5 above will be displayed and printed 

Note: This problem does not seem to occur when upgrading from 806_xx to 808 nor

          when performing a clean install of 808 

Expected Results: Cashier declaration report will print proper totals 

Actual Results: No totals printed after cashier declaration

WD 5139

If you set price comparison with the following option . Advertised Savings, Matched  Advertised Savings, Private Label Savings and Competitor Compare Saving. Cashier display should " Bonus Buy Saving Value"  But if you have PLU item that has Bonus Buy Saving, when the item is rung up the cashier display does not shows Bonus buy save value. NOTE: Customer display in Dual display mode work ok.

Scenario:

1.Create PLU with the following

2. Department = Grocery

3. Price $2.59 QTY 1

4. Price Comparison type = Bonus Buy Saving

5. Price Comparison Date = 07/10/2004

6. Price = 2.99

7. Ring up the item

Expected Results: On Cashier Display, should show

Diet Coke   $2.59

Bonus Buy saving     $0.49 

Actual Results: On Cahier Display shows

Diet Coke $2.00

Bonus Buy Saving

WD 5190

Scenario:

1. Printer error that has not been cleared prior to auto eod.

2. auto eod attempt to start

3. auto eod errors and does not run the first night

4. auto eod does not run the next day until current business day is reset

WD 5194

When selecting Drive Off for a partially paid "Pay Inside" transaction, the entire amount of the sale is added to both Fuel and Drive Off departments

Scenario:

1.At pump select pay inside

2.Pump $4.00 in fuel

3.At POS recall Pay Inside transaction

4.Tender $3.00 cash

5.Depress "Clear" key

6.in tender mode select Drive Off (order is completed and saved as "Saved Transaction") 

NOTE: Also

WD 5258

Power down WinPos running XPe.  Power it back up.  ISS45 comes up to the point of showing the splash screen but when the signon key is hit the windows search screen pops up.  My signon key is mapped to F3.  The attached Power up Problem.JPG shows the state of the WinPos before hitting the Signon/Signoff key.

Scenario:

1.  Terminal configuration:  TP2000 with XPe, Epson Printer NOT using OPOS.  Fujitsu 32 key keyboard using OPOS keylock and OPOS MSR.  Single cable Scanner/Scale.  2x20 pole display.

2.  Power down the PC and power back up.

3.  The WinPos will get to the point of the screen in the attached Power up Problem.JPG.

4.  Signon (F3 in my case) and you get the windows search screen because the keyboard is somehow still linked to the windows desktop and not ISS45.

WD 5267

On 8.0.8.1-050 software using Pocket Office version 1.8.0.57, Monitor a register and cash tender and the items sold on the IPAD display will show blank.  

Scenario:

1.  Monitor a Post with Pocket Office and tender out the order.

2.  Items sold will show blank.

WD 5276 Pocket Office Dashboard module will  be enhanced  to display summary and detailed departments reports.
WD 5277  ASCII transaction file omits lane 1 when sorting by pos number
Scenario:
1. On v8081_50 system go to General System Parm.|Store|Front Office|End of Day|Ascii Transaction File
2. Select Yes for "Convert transaction file to ASCII during EOD"
3. Leave default output file patch/name, set "Sort by POS number" = NO, set "Field delimiter" = none
4. Copy the attached file TRA40921.ZIP to c:\pcmaster\bak
5. Create a directory c:\ASCII and copy the attached file ASCIICONVERT.BAT there
6. Go to a command prompt, change directories to c:\ASCII, key in ASCIICONVERT 40921
7. Go to c:\pcmaster\tmp, using notepad search ASCIITR.TXT for the following numbers
40250601103 (lane 1, transaction 907) and 40250328503 (lane 15, transaction 689)
8. Rename ASCIITR.TXT to ASCIITR.1
9. Go to General System Parm.|Store|Front Office|End of Day|Ascii Transaction File
10. Set "Sort by POS number" = YES
11. Repeat step #6 and #7 above, note that you can not find 40250601103 (lane 1, transaction 907)
12. Rename ASCIITR.TXT to ASCIITR.2
13. Repeat step #9
14. Set "Sort by POS number" = NO, set "Field delimiter" = comma
15. Repeat step #6 and #7 above, note that you can find both numbers
16. Rename ASCIITR.TXT to ASCIITR.3
17. Repeat step #9
18. Set "Sort by POS number" = YES
19. Repeat step #6 and #7, note that you can not find 40250601103 (lane 1, transaction 907)
20. NOTE: Testing shows that this failed as far back as v842

Expected Results: After converting the transaction file to ASCII you should be able to find all transactions

Actual Results: If "Sort by POS number" set to YES when ASCII conversion of transaction file is done
all transaction for lane #1 are lost
WD 5290

 Using level member promotions, set up a promo for buy 12 of one item and get 10% off. Ring one of that item and ring one of another item, press Total. Press Clear to back out of tender mode, press Void Item and void the promotion item. Press Total. 10% Discount is given. There is no qualifying item in the sale, should not give discount unless you buy 12.

Scenario:

1. Create Level Promotion. Buy 12 and get 10% discount, no card required.

2. Ring up one of the promotion items.

3. Ring up one other item or ring into a department.

4. Press Total

5. Press Clear to back out of Tender Mode

6. Void the promotion item. This was the first item you rang up.

7. Press Total

WD 5297 Reports - If you have 1 cash $10.00 and 1 check at $10.00, tender correct the check to cash or vice versa. The correct tender does not subtract count from the media and add to the corrected media on the Operator Trail Balance Report. Instead of subtracting it is adding.
WD 5437

8.0.8.1-050 - if you do a new install and then try to stop services to install a patch - you will discover that the services are permanently in 'starting' mode and never reach 'running'.  Patches can not be installed.

John Baptis from Dallas was finally able to get my server running and he said the problem was in my SRVSTART.bat, I had a line pcmlprm /mnt that WAS NOT commented out, he checked against his system and he has this line commented out, although it says pcmlprm32 /mnt 

Scenario:

1.Install a NEW 8.0.8.1-050 from the StoreNext CD

2.Go to task manager - you will see that the service is still 'starting'

3.In order to install a patch services must be stopped

4.You cannot change the 'starting' status to stopped as it never reaches the 'running' state

WD 5364 The Safe Audit and History Audit Report shows zeros.
WD 5390

Tender not defined on U-Scan

U-Scan. Start an order on Customer Station. 

C. Steps to reproduce 

        2. Scan several items.

        3. Press Pay Now.

        4. Select cash as a method of payment.

        5. Enter DM at the cashier.  

1. Actual Result 

Cashier will exit DM. If the dollar icon is pressed, we receive a POS error: ""TENDER IS NOT DEFINED!"" Please see attached traces.  

2. Expected Result 

Enter DM. Press the dollar button. You should have new buttons with different amounts displayed, for payment options. 

Prism# 15457

WD 5391 U-Scan WinPos crashes

U-Scan - Steps to reproduce:   

 - Cashier- Enter DM

 - Select Dept List

 - Non Food Stamp

 - Select Seafood

 - Enter price, press Enter 

D. Actual Result vs. Expected Result  

 - WinPos crashes

WD 5392

U-Scan A5 When the bill dispenser has a problem, the EJ on ISS45 will log an "offline" error with a description of "Cash in Drawer." This error message should be modified to be more accurate in it’s' description."        "When the bill dispenser has a problem, the EJ on ISS45 will log an "offline" error with a description of "Cash in Drawer." This error message should be modified to be more accurate in it’s' description. 

Prism# 16457

WD 5402

Approximately once every five times using Transfer In (function 1013) and Transfer Out (function 1012) the WinPos will crash, generally after entering the cashier number at the prompt.

Scenario:

1. Set up hard/soft keys for 1013, and 1012.

2.On POS Transfer in (1013), enter cashier # at prompt.

3.Repeat step 2 about 5 times..

Expected Results: POS won't crash 

Actual Results: After about 5 times, the POS will crash.

WD 5422

When doing a cash back transaction randomly the amount it gives back is $0.00

Scenario:

1. Do a transaction where the customer requests cash back ( either debit or credit )

2. in some cases the cash back amount will show up as cash back $0.00

3. Problem reported against v8.0.8.1_60 and WinEPS v813.1

Expected Results: The cash back amount should increment the sale in the amount of cash that the customer requests. 

Actual Results: Randomly the cash back amount will show as $0.00

WD 5440

U-Scan - The cash drawer at the attendant station does not open whenever a check is tendered. 

Scenario:

1.Process and order to pay by check

2.Bring the order to attendant station from Customer Station

3. Cashier can process check But the cash drawer will not open at end of order

WD 5454

when NSC2 items are voided from a transaction the receipt shows the voided item 3 times on the receipt.  The total is correct however it is just a sloppy receipt

Scenario:

scanned an item 

Then scanned a system 2 plu 

Did an open department item 

Cancel the system 2 plu item 

Total out the order 

Receipt printed 3 times the void. 

Expected Results:  Receipts are clear and easy to follow

WD 5461

 using points required to get the promotion. What is happening is that the first time the customer is eligible for the promo it works correctly and reduces 10 points from the customers total.  However after that for they rest of the day before the eod runs if that customer is eligible for that promo again the points are not reduced from the customers total but the customer does receive the discount.  

Scenario:

1. Setup a promotion that requires points to get the promotion

2. Ring in the item and make sure the promotion is given

3. Finalize the transaction

4. Check the point amount for the customer and it would have been reduced by the amount specified in the promotion.

5. Repeat steps 1 thru 3.

6. Check the point total you will see that the customer's points were not reduced however the customer did receive the discount

Expected Results: Points are handled correctly  

Actual Results: Point is only being deducted from the customers account 1 time per day even. 

WD 5465

Age Confirmation fails to show on cashier screen or receipt when  "Allow delayed age verification = Yes"

Scenario:

1. Store - POST - Operational - Restricted sale\Birthday sale\Time restriction\Restricted sale/Birthday feature in use = Yes

2. Allow delayed age verification in system = Yes

3. Birthday validation print option = Receipt.

Expected Results:

On Cashier screen

Age Confirmed -  XX/XX/XXXX

Restricted Item Name... 

On Receipt

Restricted Item Name...

Age Confirmed - XX/XX/XXXX (after balance due, but before footer) 

WD 5470

Lane is freezing in sale mode, seems to be when auto secure mode tries to kick in

Scenario:

1. Set auto secure mode to 1 minute

2. Start the pos and sign on

3. Wait 59 seconds and then try so sell an item 

Expected Results: Item sold and cashier can continue with the transaction 

Actual Results: Item sold and POS freezes

WD 5473

Sell Item 3120033004.  Tender UPC5 Coupon 53120000025. Close WinPos.  Restart WinPos.  Transaction is recovered with the UPC5 coupon now bearing the tax print character and causing a balance difference.  Late swipe of member card has similar results.

Scenario:

1. Sell Item 3120033004 Cran-Cherry

2. Tender Coupon 53120000025

Expected Results:

CRAN-CHERRY                                        3.29 T F

CRAN-CHERRY                              CPN  -0.25    F 

                     BALANCE DUE                    3.29 

                     SUB TOTAL                         3.04

                     TOTAL TAX                         0.25

                     TOTAL                                 3.29 

Actual Results:

CRAN-CHERRY                                        3.29 T F

CRAN-CHERRY                              CPN  -0.25 T F 

                     BALANCE DUE                    3.29 

                     SUB TOTAL                         3.04

                     TOTAL TAX                         0.23

                     TOTAL                                 3. 27

WD 5482

U-Scan - When a customer decides to pay with a credit card, she will select "credit" as the payment type. 2. The system will prompt to swipe the card and follow the instructions on the pinpad 3. When the transaction is approved, the itemized customer receipt should print at the Customer Station 4. U Scan should instruct the customer to proceed to the attendant station to sign the credit slip 5. The signature copy of the credit slip should print at the attendant station. 

Expected Results: Itemized receipt of order should print at Customer Station  

Actual Results: Receipt never prints at Customer Station  for customer in credit card order.

WD 5486

Cashier Over/Short report does not show all checkers that has totals for a given day.  For example 10 cashiers could have worked on a given day but maybe only 6 of the cashiers show any totals on the report.

Scenario: Have the system setup for cashier accountability and have several cashiers that have totals in the system for the day.

1. Run the Cashier Over/Short Report

2. Compare the cashiers with totals on the cashier Over/Short report to another report like trail balance.

3. Not all cashier with totals show on the report..

Expected Results: Cashier Over/short report will show all cashiers that have totals for any given day 

Actual Results: The report does not show all cashier Totals

WD 5491 PLU sales report does not show information if a breakdown is selected
Scenario: setup plu selection criteria to be used for the report
1. Open plu sales report and select the report
2. Click today and then click preview you will see the report show with totals
3. Then close the report, then in the general section select breakdown by and choose Day by Day off the list.
4. Click preview again on the list. The report will come up with no information
Expected Results: Breakdown option on the Plu Sales report will work correctly

Actual Results: The breakdown option on the plu sales report does not show any information when the breakdown option is used
WD 5492 In stores that use sub departments the sub depart report does not show any totals
Scenario: Set system up to use sub departments and create a report for the sub-departments setup in the system
1. Run the report by selecting preview.
2. Report comes up blank
Expected Results: Sub department report will show totals for the sub-departments defined in the report selection criteria.

Actual Results: The sub-department report come up blank
WD 5493 When flag to limit quantity is set, post allows as many percentage off items as bought.
Scenario:
1.Create a level promotion
2. Under the general tab set
Set attach = Plu 34
3. Under the settings tab set
Group Type = Units
Reward Type = Percentage Off
Limit Quantity = 1
4. Under Level Settings
Level 1 set = Quantity 3 Value = 1.00 Reward = 25.000% Off
5. No Member Card required

How to Duplicate Problem
1. Ring Plu 34
2. Ring Plu 34
3. Ring Plu 34
4. Discount applied $19.50
5. Ring Plu 34
6. Discount applied $6.50 ( which is wrong should be regular price $13.00)

Expected Results: Discount applied one time only

Actual Results: Discount should not given.
WD 5518 U-Scan EBT Transactions (Food Stamp and Cash) print customer receipts at the Attendant Station. These receipts should print at the customer station (Customer Station), since there is no requirement for the customer to sign the receipt. The issue causes a lot of confusion for the customer since they are waiting for their receipt to print at the "Customer Station". They are not expecting to have to go to the Attendant Station for a receipts.
WD 5526 U-Scan - When processing a sales transaction with a negative balance (e.g. coupon only transaction) at the customer station, there is no audit or visual prompt to refer the attendant to collect the change.
Scenario:
1. Ring an Item.
2. Scan a coupon amount to make a negative balance.
3. Press "Pay Now".
4. Press Cash.
Expected Results:

The system should not allow the customer to tender the transaction. It should refer the customer to the Attendant Station.
WD 5547

if set up the parameters, Assume decimal places for Cash Office, Promotion Management, Plu Management and put item on Plu Batch and Fast plu batch  the price field display wrong price. ( Example PLU Maintenance the item price is $4.55 the same item on PLU Batch price shows $0.05)

Scenario:

1. Set System parameter / Menu Builder

2. Double Click on Link User & Menu

3. Select Admin

4. Double Click on Admin

5 Enter the pass word and Confirm the pass word

6. Select module to assume decimal places for Promotions Management, Cash Office and Plu Management

7. Set an item with a retail price of $4.55

8. Create Plu Batch with the following

     Double Click on plu batch

     Select New

     Plu batch #100

     Hit Enter

     Hit Apply

     Click on  Batch Item

     OP Code  select Update

     Enter Plu #

     Hit Enter or Tab

     Price field display $0.05. Should be $4.55

Expected Results: Price field display $4.55 

Actual Results: Price field display $0.05

WD 5550

When the hourly productivity report is set to be archived or printed during the eod the amounts are all zeros on the report.  However if you go and run the report from the front office menu the totals on the report are correct.

Scenario:

1. Set the hourly productivity report to print and be archived using the EOD report parameters.

2. Run an EOD.  When complete look at the report if you had it set to print or go into eod saved reports and choose that working day and view the report.

3. The report will be all zeros

4. Run the Hourly productivity report through the reports menu and choose the working date that matches the date of the eod you ran.  The report will have correct totals

Expected Results: The Hourly report when ran during the eod should contain the correct totals 

Actual Results: The Hourly report when ran during the eod should contain all zeros

WD 5554

Selection Criteria the qty criteria returns zero items even though there are items that match the criteria in the database

Scenario: Setup selection criteria that includes all items.

1. Open the selection criteria that you created that include all items

2. From the selection criteria double click on # 7 Quantity.  In the select range window type in a range and click ok

3. On the bottom on the PLU Selection Window it will say 0 of XXXXXX items where X = the total number of items in the database..

Expected Results:  Selection criteria when give the requested results 

Actual Results: Quantity query returns Incorrect results

WD 5560

Vendor coupon shows positive value instead of negative value.

Scenario:

1. Set Omit voided and Cancelled item.

2. Ring  $2.00 Grocery

3. Ring $0.35 Vender Coupon

4. finalize the order.

5. Double click on Electronic Journal

6. Press Select

7. Select All Transaction

8. Press Zoom

9. Vendor Coupon shows . -$0.25 ( which is correct )

10. Press Display Omitted Voids. shows $0.25 ( Wrong) 

Expected Results: Display negative value 

Actual Results: Display positive value.

WD 5561

Age Confirmed still print after the item voided.

Scenario:

1. Setup Display Omitted Voids

2. Ring up an item

3. Scan Member Card

4. Ring item with restriction, enter birthdate at prompt,

5. Void the restriction item and finalize sale. 

Expected Results: Not able to see age confirmed after voided 

Actual Results: Age Confirmed print on the receipt. after the item voided.

WD 5575

Points redemption causes POSW32 error.

Scenario:

1.Set up the promotion for a free item

2. Make sure Member has 200 Point

3. Set up Enhanced promo with the following

4. Group Type: Units    Reward Type: Free Item  Reward: 1   Threshold: 1  2nd Threshold: 1

5. Member Card Required: Yes       Points Required to Redeem: 100   Points Redemption Approval: Yes

6. Set Attachment

7. At the POS scan the member card

8. Scan the item attached to the promotion

Expected Results: The item is given for free.

WD 5576

The Age Confirmed literal print on the bottom of the receipt.

Scenario:

1. Set parameter " Restricted Sale/Birthday feature in use " Set to Yes

2. Set parameter " Prompt to accept birthday " Set to Yes

3. Set parameter " Birthday validation print option " Set to Receipt or Both

4. Create PLU with the following attributes

5. Department = Beer & Wine

6. Price = $2.50

7. Quantity = 1

8. Restriction layout = Select an active one from the dropdown box

9. Ring up the PLU created above

10. Enter the appropriate Info. at the restricted sale prompts

11. Tender the order. 

Expected Results: Be able to see the age confirmed literal above item description 

Actual Results: The age confirmed literal print the bottom of the receipt .

WD 5577

ON PAGE 2-17 of the V8 WinPos manual it says you can manually enter a Tare weight - but when you do it generates "invalid weight error" It appears that the Tare will only work with the structured Tare Table and does not allow manual weight.

Scenario:

1.Enter Item weight and press weight

2.enter tare weight and press tare

3.Enter item/department

4.terminal should prompt for amount

5. enter Item Price and department

6. OR enter Tare weight and press tare

Expected Results: One should be able to enter a manual Tare weight like in V7

WD 5578

When saving a transaction with a suppressed bonus coupon - the suppressed bonus coupon is added to the ticket total- sometimes it does not show on the ticket and other times it does.

Scenario:

1. Sell $2.00 Grocery

2. Hit the Suppress Bonus coupon key, and sell a vendor coupon for 0.25 (in the lab use 18)

3. Save the order

4. try to recall the order

Expected Results: Saved transaction displays 1.75 

Actual Results: Saved transaction shows 1.50

WD 5579

When Enhanced net price printing is set up with Delayed Promotion. Receipt missing the "Was" value is the regular retail price set in the Plu record.

Scenario:

1. Set print regular price line to =Yes

2. Set Enhanced net price printing to = Yes

3. Set print promotion savings line to = Yes

4. Create enhanced promotion Group type = Unit 

    Group type = Unit

    Delayed promotion = Yes

    Reward type = Cash

    Reward Value = .50, limit 1

    Threshold = 1

    2nd Threshold = 1

    Attachment = Plu 1020 Regular retail price $ 1.99

    Card required = yes

5. Swipe member card

    Scan the item

    Finalize the order and the receipt should print as follows.

WD 5586

Count Column cut off in Expanded Department Weekly Report

Scenario:

1. Open Reports\Department Reports\Expanded Department Report

2. Select Period\Week

3. Run report

4. When the "count" is over 10,000 the left hand digit is cut off by the Net Sales amount

5. See attached copy of report taken from store and look at:

    A) Department Group 1, 2 Groc n/tax

    B) Department Group 1, Total for Dept

    C) Department Group 2, 11 Meat and 14 Seafood

    D) Department Group 2, Total for Dept

    E) Department Group 4, 13 Deli

    F) Department Group 4, Total for Dept

6. In all cases stated above you can not tell if the left most digit for the count is a '3' or an '8' 

Expected Results: All information on the report should be legible 

Actual Results: The count column is too small to display all necessary data

WD 5590

Card daily report corrupt. 

Scenario:

1. Go to report

2. Click on miscellaneous report

3. Click daily report

4. Report display

WD 5591

Balance due line is missing when using scheme driven card promo, balance due shows on screen but not on receipt

Scenario:

1.  create a promotion attached to a specific card number and scheme 40

2. ring a transaction which should get this discount

3. have buffer printing enabled.  The receipt should not show a balance due line.

Expected Results: Balance due line should show if buffered printing is on or off 

Actual Results: balance due line does not show when buffered printing is turned on

WD 5592

duplicate receipt adding discount amount to total.  When an in-shore charge automatically prints a dup receipt with a discount.  The amount of the discount is being added to the total

Scenario:

1.  Create a tender defined to automatically print a dup receipt

2. Ring a transaction with a member card discount

Expected Results: Both receipts should be identical 

Actual Results: The first receipt shows the correct amount, the 2nd receipt shows the total of the sale plus the discount amount added.

WD 5593

In Return Type Maintenance deleting the Number of Return Slips and then attempting to Apply or Save changes causes a "13 Type Mismatch" to popup.

Scenario:

1. In the Front Office - Database Management\Financial\Return Types open an existing Return.

2. Delete the number in the Number of Return Slips:

3. Click Apply or Save.

Expected Results: Will default the Number of Return Slips to 0 and save. 

Actual Results:13 Type Mismatch

WD 5624

Manually entered Vendor coupons come up as "member card not supported" when in an order being recalled

Scenario:

1.             Scan or enter items

2.             Ring up a store coupon or vendor coupon manually

3.             Select the department for the coupon and enter the amount

4.             Finish the transaction

5.             Suspend order

6.             When you suspend the order you will get a "member card not supported" error message

7.             Try to recall the order

8.             When you recall the order the "member card not supported" error message will appear again and will also void off the transaction and it will never recall the order.

Expected Results: When a transaction that has manually entered vendor coupons is saved it should be recalled correctly 

Actual Results: Manually entered Vendor coupons come up as "member card not supported" when in an order being recalled

WD 5638

Scanned a member card at the beginning of the order on the U-Scan robot causing a direct intervention required message on the attendant station.

Scenario:

1.  Scan a member card at the beginning or anytime in the order

2.  Direct intervention required message displayed on the attendant station

3.  The attendant has to switch from the Customer Station to the attendant station and back to the Customer Station to clear.

Expected Results: No intervention required for member card 

Actual Results:  Attendant has to switch from Customer Station to Attendant station and back to the Customer Station.

WD 5643

Start an order on the Customer Station.  Put 5lbs on the Customer Station scale.  Switch to the attendant station and ring up code 4011 (bananas).  The error message pops up Scale comm. error.

Note:  If you take the 5 lbs off of the Customer Station and ring 4011 (bananas) at the attendant station, you will get scale zero weight.  This would indicate to me that the attendant station is seeing something from the Customer Station.

Scenario:

1.  Start an order on the Customer Station

2.  Put 5 lbs on the Customer Station scale

3.  Switch to the attendant station

4.  Ring code 4011 (Bananas) and you get a scale comm. error

Expected Results: bananas ring up with 5 lbs 

Actual Results:  Scale comm. error

WD 5648

Some fields are not getting populated when finalize during EOD 

Scenario:

1. Run EOD

2. Run transactions n the lanes

3. Run another EOD (it should finalize during this EOD).

Expected Results: Grand Total should show an amount  

Actual Results: Grand Total is 0.00 

There are additional fields that are not populated in the report.

WD 5649

Cashier over/short report  does not appear to be working correctly with Automatic Open Loan  on/active

Scenario:

1. Set the parameter , Store/front office/ Report/ Cahier/Pos over/short report set to = Day

2. Set automatic add loan for $100.00

3. Signed on cashier 101 an opening loan for that cashier is automatically recorded

4. Ring $10.00 grocery and tender with cash

5. Signed off cashier 101

6. Balance cashier 101 (make user the cashier 101 over or short)

7. Click on cashier declaration

    Select cashier 101

    Select cash

    Click on edit and enter the amount ( I enter 109.00)

    Click Set and click Ok

    Press Apply

8. Transfer current data to previous Then Lock cashier 101

9. Go to Cashier over/short report and select cashier 101 preview

10. Report shows cashier 101 is short $1.00 ( This is correct)

11. Now Sign on the same cashier (101)

12. Sell $5.00 Grocery

13.Signed off cashier 101

14. Balance cashier 101 ( make sure the cashier 101 short)

15.Click on cashier declaration

    Select cashier 101

    Select cash

    Click on edit and enter the amount ( I enter $104.00)

    Click Set and click Ok

    Press Apply

16.Transfer current data to previous Then Lock cashier 101

17.Go to Cashier over/short report and select cashier 101 preview

18. Report shows -$104.00 ( This is Incorrect)

Expected Results: Report shows correct  

Actual Results: Report show incorrect.

WD 5655

Customer has noticed one and only one report (Weekly Business Analysis Report) is rounding the penny column in both the printed and preview copy of this report.  In other stores running the same version for another customer the same report is rounding in the dollar column.

Expected Results:  In other stores running the same version for another customer the same report is rounding in the dollar column.

WD 5660

Weekly Business Report is rounding the Total.

This is due to store procedure rptweekbusiness has an integer instead of money. (line 34)

Scenario:

1. Preview the report

Expected Results: see in attacked file it should be 56,878.17

WD 5662

when a routing number is entered in for an enhanced bad accounts record the check is then not validated.  All checks are accepted that have the routing #.  If the routing number is not entered then they are validated correctly

Scenario:

1.  Enter an account in the enhanced bad Check accounts maintenance with a number in the Routing number field.

2. Ring in a transaction and tender it out with a check from the account # that was entered into Bad Check accounts maintenance.  The check is accepted and the transaction tenders out.

3. Change the check account information so that the routing #is blank.

4. Repeat step 2 but this time the check is not accepted.

Expected Results:  Account numbers listed in the Enhanced bad account should not be accepted.  

Actual Results: when a routing number is entered in for an enhanced bad accounts record the check is then not validated

WD 5686

Cash in drawer limit warning did not display on the terminal.

Scenario:

1. Set Store/Post/Operational/Drawer/ Cash in drawer for "Over limit cashiers report" set to ....$50.00

2. Ring $55.00 Grocery

3. Press total

4. Tender with Cash

Expected Results: The warning start blinking on the post terminal display 

Actual Results: The Dollar icon is not displayed on the cashier's display.

WD 5689

Attempted voided transaction that were not actually voided are showing on the Voided Transaction Report

Scenario:

1. Ring in a transaction

2. Hit general void - void transaction then no

3. Finalize the transaction

4. Totals get over fine to the server however on the voided transaction report it is showing as a voided transaction

Expected Results: Only true voided transactions should show on the voided transactions report

WD 5693

The Age Confirmed literal print on the bottom of the receipt.

Scenario:

1. Set parameter " Restricted Sale/Birthday feature in use " Set to Yes

2. Set parameter " Prompt to accept birthday " Set to Yes

3. Set parameter " Birthday validation print option " Set to Receipt or Both

4. Create PLU with the following attributes

5. Department = Beer & Wine

6. Price = $2.50

7. Quantity = 1

8. Restriction layout = Select an active one from the dropdown box

9. Ring up the PLU created above

10. Enter the appropriate Info. at the restricted sale prompts

11. Tender the order. 

Expected Results: Be able to see the age confirmed literal above item description 

Actual Results: The age confirmed literal print the bottom of the receipt .

WD 5705

When a transaction is suspended and it has a scanned vendor coupon it the transaction, it can not be resumed. When a resume is attempted it voids the transaction. This was reproduced at the store on version 8.0.8.1.070 and in the customer lab in 8.0.8.1.090.

Scenario:

1.ring up a transaction with a manufacturer coupon in the transaction

2.Suspend the transaction

3.Recall the transaction and it will get voided automatically

WD 5708

In Cashier Balancing, when you enter a 4 digit number on the Cashier number box, the system starts to search on the 3rd number entered and then also on the 4th digit entered. If a cashier had a number 1239, and you entered that number, the search would go to cashier number 123, then jump to cashiers starting with the number 9.

Scenario:

1. Add some cashiers to system with 4 digits. 1114, 1234, 2234, 3334,  and 4433, 4444

2. In Cashier pickups, on the cashier number box, start entering the numbers of any of the cashiers above except for 4444

3. The search in each case will take you to one of the cashiers starting with 4, not the number you entered

WD 5711

Item missing from receipt

Scenario:

1. Sell item under department General merch

2. Sell item under department grocery

3. Sell item under department taxable grocery

4. Finish ticket

Expected Results: all items will show on ticket 

Actual Results: the item is missing under the first department entry

WD 5712

Item on promotion, if voided, does not show on receipt - it shows the promotion added back

Scenario:

1. set item on promotion (regular promotion $2 of item)

2. Sell item qty 3

3. void 2 item

4. Close ticket

Expected Results: receipt will show 2 items voided on receipt 

Actual Results: only one voided item is on the receipt.

WD 5715

Some Totals Show zero in the CWA report if it is finalized during EOD

Scenario:

1. Make sure Finalize parameter is set to Manual

2. Create a CWA report that will show the Grand Total

3. Run transactions on a lane (let say the date is 10/05/04)

4. Run EOD date will change to 10/06/04, finalizing done for 10/04/04)

5. Run transactions on a lane (date is 10/06/04)

4. Run EOD date will change to 10/07/04, finalizing done for 10/05/04)  

Expected Results: Grand Total show the correct amount

WD 6064

Organize Receipt is causing Tax and Food Stampable Characters not to print on Customer Receipt

Scenario:

1.Set up open department to be Taxable and Food Stampable

2.Turn on Buffer Print - Set Main Sort = Department Name - Set Second Sort = Alpha

3.Ring in item for $1.00 directly into department

4.Ring in second item for $1.00 directly into department

5.Finalize transaction

Expected Results:

Receipt will show 2 @ $1.00 for total of $2.00 with the Tax and Food Stamp Character

Actual Results:

Receipt will show 2 @ $1.00 for total of $2.00 with No Tax or Food Stamp Character 

If items are rang in together using the @\Quantity Key the receipt prints correctly

WD 6083

They have the receipt set to sort and group items by department. Some like items are not grouped in the same department and one item prints at the bottom of receipt by itself

Scenario:

1. Item Red Seal is at bottom of receipt and not included in department where other instances of the same item are grouped

2. In addition to that, the total for this one Red Seal is accumulated in the department above the tobacco dept.

WD 6091

Works in V7 - If Port for Print Command is selected to output data to a Video system then the receipt printer is disabled.

Scenario:

1.In Post Configuration in Non WinPos 1 in the General Box select a PORT FOR PRINT COMMANDS Com1- Com4

2.Run a Transaction with a monitor you can see the data on the com port selected but when the transaction is finalized the Receipt printer will not Print

WD 6095

TeamPos (S) system - Cash drawer connected to Epson6000II printer on V8.1.0.0050 indicates open when shut and shut when open

Scenario:

1.  Signon the register and the display indicates Please Close Drawer when the drawer is closed.

WD 6109

Credit Card Signature Slip does not get printed on the Attendant Station

Scenario: Process transaction on U-Scan and tender using credit card

1. On the U-Scan, scan an item

2. Press 'Pay Now'

3. Select Credit Card

4. Slide Credit Card

Expected Results: Transaction is completed and a receipt is printed at U-Scan and a signature slip is printed at the attendant station 

Actual Results: Transaction is completed and a receipt is printed at U-Scan and a signature slip is Not printed at the attendant station

WD 6112

When using auto declaration/locking with a tender that is set for automatic declaration during EOD, the system multiplies the amount transferred to the safe by 100.

Scenario:

1.  Set the system up for auto declaration/locking

2.  Create a tender that is auto declared during EOD

3.  Ring a sale using the tender created

4.  Run an End of Day

5.  Compare the amount in the Safe Audit Report with the amount of the sale

Expected Results:  The amount in the Safe Audit Report should be the same as the total sales for that tender

WD 6146

When cash in drawer amount exceeds limit the control check does not prompt if a member card is used

Scenario:

1. ring large orders to exceed cash in drawer minimums

2. start transaction, decline use of member card

3. control check 1 prompts for a yes/no pickup.

Expected Results: Pick up control check should prompt regardless of transaction type

WD 6151 Loan control check will pop up regardless of established dollar amount - i.e. limits
WD 6178 Need the ability to pull shopper information from the .ASC files that are created at EOD. The files are there in the c:\pcmaster\seq directory, but they are empty.
WD 6188

Leaving the 'Package Size' field empty generates a system message after hitting 'Apply' button.

Scenario:

1. In ISS45 Office, navigate to PLU Management -> PLU Maintenance.

2. Create a 'New' PLU item by entering minimal data in the 'Basic Setup' tab form.

3. Navigate to the 'Shelf Labels and EOM tab.

4. In the following fields enter data:

Vendor Number: '101'.

Vendor Item Number: '102'.

5. Navigate back to the 'Basic Setup' tab and hit the 'Apply' button. 

Expected Results:  The system should auto-populate/default  the 'Package Six' field to zero.

WD 6196

All NSC2 Zero Price Items show duplicate totals in the Sales Quantity column and  Price Over Ride Quantity column in PLU Sales Report

Scenario:

1.Create a NSC2 item with a Zero Price (21234500000)

2.Ring in item with a price (21234500199)

3.Look at item in PLU Sales Report

Expected Results: Quantity and amount will show in the Sales Columns

WD 6259

Reprocessing does not copy Bonus coupon.  Bonus coupon missing from tt when reprocessing ticket

Scenario:

1. General System Parameters - Store\POST\Operational\Member Card\Member Card\Operation\Reprocess ticket at late swipe =Yes

2. General System Parameters - Store\POST\Monetary\Coupons\General\Enable Double (Bonus) coupon to = All.

3. Sell vendor coupon. (should get bonus coupon as well)

4. Enter member card.

5. Total transaction and tender out.

6. View tt16.

Expected Results: Bonus coupon will show in reprocessed ticket in tt. 

Actual Results: Bonus coupon is missing.  Store and vendor are reprocessed without issue.

WD 6317

The clerk display must have a top bar that states two things at all times – the max weight for the scale attached to ISS45 30.01lb and the Weights and Measures approval certification for ISS45 CC95-083

This will be permanently displayed from this patch forward. To turn off, WinPOS.ini must be set to No (USAStypeWeightAndMeasure=No).

WD 6390

The Epson H6000II printer (not using OPOS) with 2 print heads will not read a check and when entering the check at the prompt to be endorsed, a zero then the endorsement prints on the receipt rather than the check.  This happens whether or not check tender is using MTX.

Scenario:

1. Sell items. Total.

2. Tender with check.

3. Prompt:

Check Account Reading

Front Face up

Press Yes for Manual Entry

4. Insert check front face up.                        --> expecting check to be pulled into MICR and read

5. Prompt:

Check Account Reading

Please Wait

6. Prompt:

Check Account Reading

Remove Check!

Enter to Continue.

7. Remove check or hit enter.

8. Error Message:

Fail to Read

Check Account

Hit (c) to Continue

9. Hit C.  Tender with check.

10. Hit YES and manually enter check information:

Account #

Bank #

Check #

11. Prompt:

Check Printing

Insert Check Back Up

12. Insert check back up to be endorsed.            --> expecting check to be pulled in and endorsed

13.Prompt:

Check Printing

Remove Check!

Enter to Continue

14. Remove check or hit enter

15. Prompt:

Check Printing

Insert Check Front

16. Insert check front up.                                --> check is pulled in and check front is printed

17. Prompt:

Check Printing

Please Wait

18. Prompt:

Check Printing

Remove Check!

Enter to Continue. 

Expected Results:  Expecting check to be pulled in and account, bank, and check number read from check.  Also expecting at endorsement prompt for check to be pulled and endorsed.

WD 6553 If the EOD detects that 'Good Transaction file flag' does not exist then it deletes the transaction file before it can verify there is a good one on the mfs2.
WD 6653

Trying to delete PLU takes over a minute and sometimes times out.

Scenario:

1. Create a new PLU

2. Try to delete it

Expected Results: PLU deleted in seconds 

Actual Results: PLU Takes about 1 minute to delete and some times out.