Enhancement or Fault Number

Item  Description

New Feature

M-Dot digital coupons interface

(CRD 12717 / FSD 12717)

WD 10807

When the General System Parameter (GSP) "Use Scroll Bar" is set to NO, once the page gets full on the POS, the cashier display will show an error on the scroll bar to allow to view what was first rung on the order. When this arrow is touched on a full touch screen set up, it will display an " input error "

 Scenario:

1. set General System Parameter  "use scroll bar" = NO

2. ring up as many PLUs to make the page full

3. once the page is full of PLUs where the scroll bar usually is, it will

   display an up arrow.

4. Touch the up error

5. Error, " Input Error "

 Expected Results: The page on the cashier display to slide up when the arrow is touched.

 Actual Results: Error is displayed on the PoS "Input error"

WD 10890

Buffer Printing with DEA items that have a purchase limitation warning of quantity 3 and a hard-lock at 5 items, the PoS organizes the receipt print and hits where the warning generated, it does not go back and clear the previous totals counted, but takes those items and adds the items scanned following the warning.

Scenario:

1. Setup a DEA Group

  a. Set the Warning to 3 and the Hard-lock to 5

2. Set "Combine Like Items" to Yes under STORE\POST\Presentation\Receipt\Buffer Printing\

3. Apply this Group to a PLU

  a. Setup a PLU with a price of $2

4. Have buffer sort receipt set to yes, and use any sort options in either Main or Second

5. Ring up 4 items

  a. This can be done individually or by quantity (up to 3).

6. Ring up 1 more of that item

  a. Receive the Hard-locked control check on this and it will not allow the item to be added to the transaction.

7. Tender out transaction

Expected Result: The receipt will show 4 items sold at $2 per, totaling $8.60 both in the body of the receipt and in the tender.

Actual Result: The receipt shows 5 items sold at $2 per, totaling $10 in the body, but the quantity amount and total at the bottom of the receipt are correct. When it goes to organize and hits where the warning generated, it does not go back and clear the previous totals counted, but takes those items and adds the items scanned after.

WD 10916

When "Reprocess at late card swipe" is turned ON and a Discount is used, if the card is swiped late in the transaction, the promotion is removed and cannot be re-added.

Scenario:

1. Setup a Discount under Tender Maintenance> Discount called "Super Tuesday"

  a. Set this as a Value Discount, with a minimum of .01 and maximum of 2.50.

2. Set Reprocess at Late Swipe set to "Yes"

3. Scan UPC 2900000854 which rings up as $2.49.

4. 4 QTY 1072 PLU which ring s up as $3.00.

5. Total is $5.49.

6. Press TOTAL.

7. Press DISCOUNT.

8. Press SUPER TUESDAY.

9. Discountable amount of $5.49 is displayed.

10. 55 ENTER.

11. Total is $4.94.

12. Customer presents member card.

13. Press CLEAR.

14. Scan member card 40020013781.

15. 'UPDATING ORDER' displays.

16. UPC 29000000854 now shows $2.19

17. Super Tuesday discount now shows $0.00.

18. Total is $5.19.

19. Press TOTAL.

Expected Result: With Process at Late Card Swipe turned on, the Discount should stay intact with a late card swipe

Actual Result: When Card is swiped after Discount, the Discount is zeroed and cannot be added, as the system believes erroneously that the discount has already been used

WD 11028

Coupon text lines do not print when using the OPOS generic driver with H6000 and TPG 776 printers

Scenario:

1. TP3K with TPG 776 USB printer

2. Setup for coupon - Store\Post|Monetary\Coupons\Printing - Coupon printing in use = Yes

3. Setup for coupon - System Administration\POS Setup\POS Parameters\Coupon Parameters\

    Coupon Printing Maintenance:

    a. General tab - Coupon in use is checked, PLU = #1, Select Item = Found, Print Barcode is checked

        Barcode = 20000000015, Ticket amount to print coupon = 0.01

    b. Coupon Line tab - 1st line = Hi, 2nd line = 2-41010-01500-8, 3rd line = Goodbye

4. Setup for post - System Administration\POS Setup\POS Configuration\POS Configuration

    a. Select the TP3K configuration

    b. WinPoS H/W tab - Printer Type = OPOS Generic, Use OPOS = Yes

    c. E-Ticket-OPOS tab = OPOS Printer Driver Name = A776

5. Sign on, ring up PLU #1, tender order

6. Change printer to H6000 USB

7.  Setup for post - System Administration\POS Setup\POS Configuration\POS Configuration

    a. Select the TP3K configuration

    b. WinPoS H/W tab - Printer Type = OPOS Generic, Use OPOS = Yes

    c. E-Ticket-OPOS tab = OPOS Printer Driver Name = TM-H6000IIU

8) Same results on V8.1.3.0_041 and V8.1.2.1_090

 Expected Results: Coupon prints with barcode and text

 Actual Results: Coupon prints with barcode but no text is printed, just two (2) lines of dashes 

WD 11083

When performing a MICR check on the TPG 776 USB (OPOS) printer and do not remove it quickly after it is read, a Failed to Read popup will occur.

 Scenario:

1.  Run a check through the A776 OPOS printer and remove it just after it is read and the MICR is ok.  Run a check through the A776 OPOS printer and wait just 1 second or longer after it is read and it always get a Failed to Read message

Expected Results:  Check should be able to be left in the A776 printer after it is read and not give a Failed to Read popup

Actual Results:  If do not pull the check out of the A776 printer right after the MICR is read, system will get a Failed to Read popup

WD 11424

The restriction layout field in department maintenance is not refreshed when using the arrow on the bottom of the page to advance to the next department.

WD 11871

WPEFT.txt file is not archived during EOD and is overwritten on a daily basis.

Actual Results: file is located in POSWARE\WinPoS folder and is not backed up and is overwritten daily

WD 11891

Line Item Voids rung prior to "Reprocess At Late Swipe" are added back into the total.

Scenario:
1. Ring up a couple of items

2. Void last item or void line item

3. Scan or enter member card

Expected Results: System reprocesses with voids still voided

Actual Results: System reprocesses and adds voided items back in but will not let a void occur

WD 11893

Added the ability to enable the WIC CVV by department with RBO 

Scenario:
1.  Using RBO, try to enable the WIC_CVV flag on a department.

2.  Check Department maintenance on the V7 system.

Expected Results: The flag will be enabled.

Actual Results:  The flag is not enabled.

WD 11985

The Software key query report has an incorrect display -  "Pinnacle I/F"  should display "CCTV"

Scenario:

1. Go to screen System Administration| Technical Support| Software Key Information

2. Look for the CCTV option bit

3. It does not appear, it should be in position #5 replacing "Pinnacle I/F"

4. Replace "Pinnacle I/F" with "CCTV" in position #5 in the Software Key Information screen

WD 12000

Enhanced Net Price Printing no longer works. The receipt is not displaying the Promotion Price on the line with the item. The line directly below this will then display the Promotion Price to the left and the Net Price (discount) on the right

Scenario:

1. Turn on 3 General System Parameters: "Enhanced Net Price Printing", "Print Promotion Savings Line", and "Print Regular Price Line" under Store\POST\Presentation\Receipt\Buffer Printing\Net Price\

2. Setup an Enhanced Promotion: Reward Type: Cash, Reward: 1.00

3. On POS, Ring up item on Promotion

4. Total order and print receipt

Expected Result: The receipt will display the Promotion Price on the line with the item. The line directly below this will then display the Original Price to the left and the Net Price (discount) on the right

Actual Result: The receipt displays The Original Price on the line with the item and the discount directly below.

WD 12039

The General System Parameter "Individual Member Promotion," located  under POST>Presentation>Receipt>Regular Printing>Savings is not working.

Per the description of the parameter, when a valid promotion number is set to this feature, the Your Savings Summary Report will have a separate field for the promotion value.  If turn this parameter on currently, there appears to be no change to the Your Savings Summary.

Scenario:

1.  Create two promotions for two separate items

2.  Attach one of the promotions to the Individual Member Promotion field

3.  Ring up both items in such a way that both promotions are activated in a ticket

4.  The Your Savings Summary will not show a separate line for the listed promotion

Expected Results:  Adding a valid Promotion to the parameter will put a separate line for it in the Your Savings Summary

Actual Results:  No change appears to happen, all Savings appear on one line as usual

WD 12041

Forgive Tax Not Working With Multiple Tax Rates With Food stamps

Scenario:

1. Setup two items both food stampable, one with a high tax rate and one with a low tax rate

2. Set Forgive Tax on F/S partial tenders by highest tax to yes

3. Ring up both items

4. Cash out with food stamps

Expected Results:  Tax should be forgiven on both items

Actual Results: Tax is only forgiven on one item.

 If parameter is set to NO the system works.

WD 12184

A saved transaction is immediately voided when recalled if the transaction contains a frequent shopper discount. This only happens if the frequent shopper number or member number is entered in the middle or at the end of the saved transaction.

If frequent shopper or member number is entered at the beginning of the transaction the recall function works correctly. If total key is not pressed before transaction is saved then the recall will work correctly. Transaction is saving with the frequent shopper discount price but is being recalled at the regular price.
 

Scenario:

1. Set up PLU with regular price and frequent shopper type = discount amount and value = .10

2. Set up keyboard programming so either frequent shopper key (961) or member card number (932) can be entered in the middle or at the end of transaction

3. enter item from step 1 then enter either frequent shopper or member card number

4. press total

5. save and recall transaction

Expected Results: Transaction will recall as saved

Actual Results: Transaction is recalled at different price and is immediately voided

WD 12457

The coupon print feature prints the body of the coupon, but it does not print in bold.

Includes Coupon Print with Epson and TPG OPOS printers.

WD 12467

Gift card Activation Slips no longer print out correctly.

WD 12468

Total Sales Text field automatically inserts a "0" character when entry is deleted and changes are saved.

Actual Results: Total Sales Text field is populated with a 0 and the line prints on the register receipt with a descriptor of 0

WD 12576

Single / Multi-Item Promotions stop working after EOD when date > 1/1/2010.

5. Promotion is no longer working, yet shows as active on MFS1

WD 12580

Delayed promotions report the recalculation to the cancel section on department and cashier reports.

Actual Results: The amount that was added back on to remove the promo shows as a cancel on all reports.

WD 12597

Receipt prints differently when a discount is triggered by a member card entry.

The second receipt will contain the BALANCE DUE line but the TOTAL SALES line will be different than the first receipt (shows amount after discount instead of before)

WD 12632

Points Redemption does not work properly.  The cashier display doesn't prompt the cashier that the customer can get the item listed for free

 Scenario:

1. Set up the promotion for a  free item

2. Make sure member has 100 point

3. Set up Enhanced promo with the following

4. General tab - set attachment

5. Member card setting select Member card required to yes

6. Point required to redeem - 10

7. Setting tab - Group type - Units, Reward type - Free item

8. Points Redemption approval - Yes

9. Threshold - 1

10. At the POS scan the member card

11. Scan the item attached to the promotion

 Expected Results: The cashier display telling her the customer can get the item listed for free

 Actual Results: No free item given

WD 12646

Balance Due field on cashier display should switch to Change after Tendering.

WD 12678

ECCA box disappears when clicked/tapped

Scenario:

1. Tender order with check

2. Press "Touch Keyboard"

3. Enter the customer's name

4. Press Enter

  a. Customer's name disappears

5. Touch the ECCA box

  a. Blue box disappears

6. Press the "Touch Keyboard" button again

  a. Only the field is visible

Expected Results: Pressing enter does not clear the NAME box, and touching the ECCA box does not make it disappear.

Actual Results: Pressing enter clears the NAME box, touching the ECCA box makes it disappear.

WD 12686

Discount adding back into the sale when change the transaction from tender mode to sales mode.

Scenario:

1. Create Enhanced promotion

     Group type - Unite

     Reward type - Percentage off

     Reward - 10%

     Threshold - 1

     Set delayed promotion

     Coupon type - One time Per Reward

     Coupon required - 99992

     Link PLU - 20

2. Ring in PLU 20

3. Ring Coupon # 99992 peeress enter

4. Press total

5. Discount applied 10%

6. Press Clear (to change  sales mode)

7. Press Total (to change  tender mode)

Expected Results: Discount did not add back to the sale

Actual Results: Discount adding back to the sale.

WD 12705

Performing a NO SALE Function inside of an order prevents it from being RECALLED if SAVED.

Actual Results: Transaction will start to RECALL then display two TRANSACTION NOT FOUND errors then display a message FAILED TO RECALL TRANSACTION message

WD 12721

Fuel - Gift card in prepay order causes recall by PFS to hang with blue box on the screen

Scenario:

1. Configure PLU 75, $75.00 item

2. Configure Barcode Programming for range 75-75, length 2, MAG STRIPE

3. Sell and void item 75

4. Set a prepay for $1.00

5. Finalize the transaction

6. Pump the prepay

7. Wait for the PFS to recall the prepay

Expected Results: WinPoS should not hang in processing the prepay

Actual Results: WinPoS hangs with a blue box on the screen. A restart of WinPoS, gets a "current transaction belongs to another checker" message.  Clear the message, but then in an order for $0.00.  When cash out the order, order stuck on a message  "Terminal is initializing, please wait"

WD 12722

Fuel - If survey message for receipt (_IVR_SRVY) contains an $OPER_MSG, it will hang WinPoS on the PFS on background prepay processing.

Scenario:

1.  Add two lines to _IVR_SRVY:

 $OPER_MSG

Customer Survey

2. Set General System Parameter, "Deliver survey messages on receipt every XX transactions", to 2

3. Ring two transactions, ensure that the template message on the second transaction.

4. Set a prepay for $1.00 on two pumps

5. Pump the entire prepay for both

6. Wait for the PFS to process the prepays

Expected Results: WinPoS should suppress the $OPER_MSG message when background processing

Actual Results: The message appears on the screen, holding up prepay and PAP processing