|
Enhancement or Fault Number |
Item Description
New Feature
ISS45-212 |
Restrict Return to Sale Unless Partial FoodStamp Tender
was voided.
Here are the steps to
recreate the Food Stamp Change issue:
Ring 25.00 into a F/S Dept.
Ring 10.00 into a Non-Food stamp Department taxable.
Total the
order.
Pay with EBT F/S. (You should now owe 10.00 plus tax)
Now
ring 20.00 in bottle returns. Not tax or F/S eligible.
Total the order
and pay with Cash.
Here are the details of the needed GSP:
Location: Store\POST\Monetary\Food Stamps
Name: Prohibit Sale Mode after
Foodstamp Tender
Type: bit
Value: Y/N
Default: N
Description: The option enables prevents the POS from entering SALE mode
when ticket has been partially tendered with Foodstamp tender.
QDX File:
posconf.qdx (QDX #53)
QDX Offset: Record #25, byte 114 (file offset
25714), bit #1 (from zero) |
|
New Feature
ISS45-879 |
PS - Support
needs added so that Loyalty promotions can control whether the promotion
forgives tax (Store vs. Mfg).
This story is complete when
a loyalty promotion can be marked to not forgive tax and when the promotion
is executed on the ISS45 POS on a taxable item(s), the portion which is
discounted will still be taxable and charge tax based upon the tax flags set
on the item(s). |
Updated
Feature
ISS45-862 |
This release was tested with the available Windows Updates applied
9/12/2017.
MFS1 -
Nobilis - Windows 7 Profession SP1
POS – NCR
RP60 – POSReady 7 SP1
|
Updated Feature
ISS45-931 |
This release was validated with the following Connected Payments and WinEPS
dlls.
Connected
Payments:
Verifone:
Gold 31
MTX_POS.dll
828.7.0.21
MTX_EPS.dll
828.7.21.44
MTX_SE.dll
828.1.0.3
Equinox:
Gold 8
MTX_POS.dll
829.2.0.17
MTX_EPS.dll
829.2.21.42
MTX_SE.dll
828.1.0.3
WinEPS:
MTX_POS.dll
828.1.1.207
MTX_EPS.dll
828.1.1.372
MTX_POS_CPMX.dll
828.7.0.21
MTX_POS_CPEQ.dll
829.2.0.17
MTX_POS_WinEPS.dll
828.1.1.207
MTX_POS_EMPTY.dll
No version
|
Defect
ISS45-57 |
Promotion not working correctly.
Original Details:
This is
on the production side of Loyalty & Company wide.
The promotion is
taking off the deduction but, is charging the customer the full
amount...the receipt is showing the full amount. |
Defect
ISS45-64 |
Manual Fields
will not calculate in the CWAR report.
Scenario:
1. Create a new CWAR report.
2. Create two manual entry fields (field 1
and field 2)
3. Create one total entry field that has "F1+F2" as the
Source
4. Populate the manual entry fields with $100 each
5. Preview
the newly created and populated CWAR report
Expected Results: Should
see under the current working date the two manual entries of 100 in Field
1 and Field 2 than the sum of the two fields in the Total Column.
Actual Results: We see the two manual entries under the current working
date however the total field is showing 0.00. |
Defect
ISS45-67 |
Weekly Business
Reports not matching. There are two different "Weekly Business Report".
1-one under
EOD log and history report
2-one under REPORT and department Report
These two
reports aren't matching, creating a different amount in total sales. Also,
days per week are different.
Scenario: Both reports are supposed to match
Each report has a
different begin and end week day.
Expected Results: Both
reports must match, because are the same report.
Actual Results:
Both reports are showing different total in sales. |
Defect
ISS45-71 |
Creating a Department batch with Group Numbers to be added does not apply
the group numbers. When applying a Department batch with a Group number,
the Group Number does not get applied to the Department.
Scenario:
1. Create a
Department Group (Group Number 1 - Grocery Group)
2. Create a
Department Batch
3. Include the Group Number where it should be placed
per General Batches vB.pdf
4. Place Batch in Import
5. Apply Batch
through General Batches
6. Look at Department Maintenance to see what
was applied
Expected Results: The Group Number will be applied to
the Department in Department Maintenance
Actual Results: The Group
Number is not applied in Department Maintenance
Additional Notes:
This issue was reproduced in versions 8.1.2.1-050, 8.1.3.0-050, and
8.1.4.0 ongoing. Issue was discussed with Cheryl. It was determined that
this has always worked this way in v8. However, it is an issue of poor
design and needs to be reviewed. |
Defect
ISS45-75 |
The words
"Change Due" not displayed correctly on customer display.
Scenario:
1. V8.1.2.1_050 or
V8.1.3.0_037
2. TP2K-A board or TP3K
3. Dual display with CUST1.BMP
set for customer display bit map
4. Ring up any item, check customer
display, last line will say "Order Total"
5. Tender order and check
customer display, last line will say "Ohange Due" instead of "Change Due"
6. See attached screen shot from live store, WinPos.TP2K and WinPos.TP3K
attached and used in QA lab to reproduce this problem
Expected
Results: After tender, order last line on customer display should say
"Change Due".
Actual Results: After tender, order last line on
customer display says "Ohange Due". |
Defect
ISS45-78 |
Populating
store address in Store Information General System Parameter automatically
inserts four semi colon characters.
Scenario:
1. Open
General System Parameters\STORE\Store Information and double click on
Store Address
2. Put any alpha or numeric character into any of the 5
available text lines and click on APPLY and OK
Expected Results:
Store Address will only contain what was entered
Actual Results:
Store address contains what was entered plus 4 semi colon characters.
These characters are not visible inside the GUI app,. and cannot be
removed through the GUI app.
The system must be manually removed via
SQL in FrontOff database SYS PRM table line 1537. |
Defect
ISS45-94 |
Ringing Up
Quantity with Age Verification and Sort Receipt.
Scenario:
1. Turn on sort receipt
2. On the register hit 2 Quantity scan item
that requires age
3. Enter age
4. Scan the item again
5. Total
6. Cash out
Expected: Results:
Item should have been rung up 3 times.
Actual Results: Item
shows up with 3 quantity and 2 quantity on the receipt so customer thinks
they bought 5 items.
Receipt will show a 3 @ and below it will
show a 2 @
The only way to reproduce this is making sure sort
receipt is turned on, and it has to be a age verification item. If sort
receipt is off the issue will not happen, if you use a regular item like
toothpaste it will not occur. |
Defect
ISS45-101 |
Department Reports - Weekly Business Report alignment problem when run
for Jan 1 to Jan 31.
Scenario:
1.Select Department Reports\Weekly Business Report
2.Select a date range of 01/01/2012 to 01/31/2012
3.Preview the report
and the data is not aligned correctly
4.Select a date of 01/02/2012 to
01/31/2012 and the report is aligned correctly
Expected Results:
Correct data alignment.
Actual Results: Data is not aligned
correctly. |
Defect
ISS45-102 |
Display problems with Change Price Reason inside of PLU Fast Maintenance.
Scenario:
1. Build 5 or
6 PLU - Change Price Reasons and give them long names of at least 20
characters
2. Open Fast PLU Maintenance and enter a valid PLU Number
3. Click on the ellipse button to the right of Change Price Reason and
observe the descriptions for all entries
4. Select one of the Change
Price Reasons and then observe the description to the right of the ellipse
button box
Expected Results: All descriptions will be visible and the selected
choice will be displayed in full.
Actual Results: Not all the text
for all choices is visible and the lower portion of the selected choice is
cut off in the form view. |
Defect
ISS45-108 |
Scroll Bars
buttons on POST are still available and functional when the General System
Parameter Enable Scroll Bar on POS is set to NO.
Scenario:
1. Set the
General System Parameter STORE\POST\Operational Enable Scroll Bar on POS
to NO
2. Ring up more than 16 items on register so the first item is no
longer displayed on the screen
3. Press the Scroll Up button on the
right side of screen
Expected Results: Since the scroll bar is not enabled the up arrow should
not be available and\or functional.
Actual Results: Scroll up arrow
is available and does allow you to scroll up to first item.
|
Defect
ISS45-110 |
PLU Sale batch
report has no item descriptions in it.
Scenario:
1.
Create Sale batch
2. Add item(s) to batch
3. Go to PLU Batch Item
Maintenance
4. Newly created batch Should have descriptions for item(s)
5. Open Sale batch report, should have descriptions for the item(s)
Expected Results:
Newly created batch Should have descriptions for item(s). Open Sale batch
report, should have descriptions for the item(s).
Actual Results: No item descriptions are in either the PLU Batch
maintenance or in the report generated from the PLU Batch
|
Defect
ISS45-112 |
Doing an
in-store charge with a store number 32767 or higher causes in-store charge
totals to not be written to SQL.
Scenario:
1. Set GSP for
Charge Posting
2. Perform an in-store charge
3. View TranRule.log
and Application Event Viewer log
Expected results: The GSP for
store number specifies any number 0 - 60000 can be used.
Actual
results: Any number over 32767 causes the errors below:
09/03/10
09:02:30 CRules::TrErr; ERROR! [e->m_strError: Arithmetic overflow
occurred.
Cannot insert the value NULL into column 'STR_NBR', table
'FrontOff.dbo.CUR_AR_DATA'; column does not allow nulls. INSERT fails.
Dev Notes:
CUR_AR_DATA.STR_NBR needs to be an int
@iStoreNumber
in TreatMediaChargePosting needs to be an int (and the associated
convert() needs to be changed |
Defect
ISS45-115 |
On 8.1.5.0 when you use suppress receipt printing and ring up and item
that has a coupon linked to it in coupon printing maintenance it causes
problems on the receipts.
Scenario:
1. In coupon printing maintenance set up a coupon to print
and link it to a department or PLU
2. In checkout banks set suppress
receipt printing to "ask yes/no"
3. Sell the item linked in coupon
printing maintenance and when prompted push "no" on the receipt request.
Here two headers print and the coupon you set up will print
4. Sell the
item linked in coupon printing maintenance. When prompted for receipt push
"yes." The receipt has no header and no coupon prints. |
Defect
ISS45-126 |
In "Your
Savings Today" Member promotions show as positive and coupons show as
negative. Causing Total saving to be wrong.
Scenario:
1. Ring item with
member promotion
2. Ring item and take vendor coupon
Expected Results: Savings should display as all positive or all negative
then the total saving will be correct
.
Actual Results: Member
promo's show positive and coupons are showing negative causing the savings
to be wrong. |
Defect
ISS45-128 |
Fast PLU Batch Maintenance throws an error when Unit Factor is set to
zero.
Zero is a valid value for normal PLU Batch Maintenance and for
RBO.
As per development the problem is in this stored procedure
"PLUBatch_ValidateFunction_End"
Scenario:
1. Set GSP "Use Fast
PLU Batch Execution" = Yes
2. Import a new item batch into Fast PLU
Batch Maintenance that contains an item with Unit Factor set to zero
3.
Apply the batch
Expected Results: Batch will apply with no errors.
Actual Results: Batch applies with errors but item is not created.
|
Defect
ISS45-129 |
Voided item prints twice on receipt. if Price Comparison Type is set to
Advertised Savings and a quantity is entered when ringing in the item
Scenario:
1. Verify GSP is
set to show voids and canceled items
2. Set up plu with price
comparison type equal to advertised savings
3. Ring up item using
quantity (10@ Item)
4. Perform general void function and void one of
the items and finalize transaction
Expected Results: Receipt will
print one voided item.
Actual Results: Receipt and EJ shows 2
voided items. |
Defect
ISS45-132 |
Can't Void Item
that is linked to a hot key.
Scenario:
1. Set up 4011
(weighted item) to a hot key. (used "q")
2. Put item on scale, push "q"
3. Item will show up on POS
4. Put item back on the scale
5. Push
void; then the hot key "q"
Expected Results: Item will be voided.
Actual Results: Nothing
happens, after you push "q" the item prompt goes away. |
Defect
ISS45-136 |
V8151-080 PLU
Audit report is not generated during the EOD.
Scenario:
1.
Go to GSP | Store | FO | PLU & Batch | PLU Options | Auditing
2. Set
Audit Level = Full Audit, and PLU Items Data Trading = Yes
3. After the
EOD completes go to Sys. Admin | FO Parameters | EOD Report Parameters
4. Under the PLU Audit Report make sure it is checked to Generate at EOD
and ADD To Print History
5. Add PLU's to the PLU file, delete some
PLU's and then run the EOD
6. After the EOD completes go to Reports |
EOD Log & History Report | EOD Reports | PLU Audit
7. The report was
not created during the EOD process
Expected Results: The PLU
Audit report is generated during the EOD process if setup to generate. |
Defect
ISS45-137 |
Reprocess at
late swipe causes coupons on x-read report to be reported incorrectly. Any
coupons sold before a reprocess at late swipe will still be added to the
X-Read report vender coupon totals
**reprocess at late swipe must
be turned on to see this issue**
Scenario:
1. Sell Item 1234567890
2. Sell coupon 51234500050
3.
Scan member card
4. Finalize transaction
5. Print X-Read report
Expected Results: X-Read
report shows 1 vendor coupon for a total of $0.50.
Actual Results:
X-Read report shows 2 vendor coupons for a total of $1.00. |
Defect
ISS45-138 |
An extra field
is displayed in Enhanced Bad Account Maintenance when signing into Front
Office as a Non-Admin User and the GSP Disable \Enable Mode in System is
set to YES.
Scenario:
1. Add a new Non-Admin
Front Office User and add a new User Menu
2. Add the new user to the
new menu
3. Add just Database Management folder to new menu
4. Set
the GSP Disable \Enable Mode in System to YES
5. Sign into Front Office
as the new non-admin user and open Enhanced Bad Accounts Maintenance and
click on NEW
Expected Results: Displayed form will look identical
to form when signed in as admin user.
Actual Results: Displayed
form contains an extra input box to the right of the account number box.
This box appears to mirror the data entered the account number field but
you can add other data to just this field. |
Defect
ISS45-142 |
If QDX files 77 and 102 get out of sync on the POS there is no mechanism
in place to rebuild them since QDX 102 does not exist on MFS1.
Scenario:
1. Per development
there is no mechanism in place in the current code to re-sync qdx files 77
and 102 on the POS if they get out of sync for any reason. They said the
maintenance is missing when the "Load Local SECID" function is called. |
Defect
ISS45-166 |
In certain scenarios, WinPOS might start before LPE.
It's possible for WinPOS to start
before the LPE service. As it stands now, WinPOS checks once for the LPE
service in memory. If it is not there, it continues. This can cause issues
because if the LPE service then starts, but never connects, the POS must
reboot to connect. |
Defect
ISS45-167 |
ISS45 8.1.5.4 -
When getting a Discount at TOTAL with a Databar Coupon scanned in sale,
the Discount taken is more than if just a regular MFG Coupon is scanned.
Scenario:
1. Set up UPC
#4460030641, at $2.99 with TAX 1.
2. Setup a DISCOUNT #13, with Percent
= 5%, and a FIXED DISCOUNT Flag.
3. Setup a PRESET key on the keyboard
with Discount #13.
4. Reviewed the attached settings.
5. rang up UPC
#4460030641, then scanned the 54460012855 (non Databar side) of the
coupon. It gave .55¢ Off.
6. Press TOTAL, and then the PRESET button
for the Discount #13. It gives 12¢ off.
7. Perform steps 1-6 with
scanned the DATABAR part of the coupon.
8.
Press TOTAL, did my PRESET Discount #13 and it gave me .15¢ off.
From the receipts, the receipt where the sale scanned the
Databar, it shows "P00 Discount $2.99 @ 5.000%-$0.15" and on the Vendor
Coupon, it shows "P00 Discount $2.44 @ 5.000%-$0.12”. Doing the math, the
non-Databar sale has the discount being taken off $2.44 which equals,
$2.99 - .55¢ Coupon = $2.44. Then $2.44 - 5% = .12¢. |
Defect
ISS45-174 |
Entering the
same secondary ID for Member cards for more than one Member ID does not
update both records in the t_secid.qdx on the POS.
Scenario:
1. Add two customers
in member maintenance. both with same phone number for alternate ID
2. Check the t_cust.qdx and the t_secid.qdx at the pos
3.
t_cust.qdx has 2 records
4. t_secid.qdx will only have 1 record (should
be the second customer entered)
Expected Results: Both
records should get updated.
Actual Results: Only 1 record appears to get updated. |
Defect
ISS45-194 |
Crystal reports cutting off numbers. - Control report
Scenario:
1. crystal
reports cutting off numbers on the control report
Expected Results:
Report prints and the 10,000,000.00 shows up.
Actual Results:
Report prints and the 10,000,000.00 shows up (the furthest left number is
getting cut off). |
Defect
ISS45-201 |
Parameters in
Barcode Programing (Parameters 1 tab) revert to '0' after exiting from
barcode programing maintenance.
Scenario:
1. Start Barcode
Programing in FO
2.Set Up a tender in Barcode programing
3.Go to
Parameters 1 tab and set the 'Price Offset, Price Length & Number of
Decimals in Price' with values
4.Apply settings and exit from barcode
programing to main FO menu
5. Return to barcode programing and open
previously set up tender, and navigate to the Parameters 1 tab. Check the
fields listed, entered values will be replaced with "0"
Expected Results: Applied
values in the Parameters 1 tab should remain as they were, from initial
set up.
Actual Results: Values are reverted to a value of "0". |
Defect
ISS45-202 |
Change amount due when using Vendor coupon and Foodstamp items. When
ringing up a Foodstamp item and using a vendor coupon, if the vendor
coupon is more than the item change due is being seen on the receipt.
GSP set for "Limit Foodstamps Eligible to balance due is set to Yes" and
"give cash change when vendor coupons are used is set to No"
Scenario:
1. Ring up
foodstamp item
2. Apply Vendor coupon (higher value than item)
3.
Finish Transaction
4. Receipt shows change due to customer when it
should not.
Expected Results: With the GSP settings are as
described as above, should not be giving change due to the customer.
Actual Results: Shows as change being due to customer when it should
not. |
Defect
ISS45-207 |
Buy 2 Get 3
free promotion will cause eWIC "Over tender not allowed" message.
The store has a promotion
set to buy 2 get 3 free. When the customer buys 5, 3 will be free. But the
data sent to WIC is charging WIC for 3 items not 2 items. Therefore,
causing the "Over tender not allowed” message.
The item is in the
Cereal category and deducts the ounces from the eWIC prescription. The
item is 11.8 ounces and should be going for approval of 23.6 ounces, but
is going for 35.4 ounces. Attached is the item promotion and the logs.
Scenario:
1. Set promo on
WIC item Buy 2 get 3 free.
2. Buy 5 of the WIC item
3. Tender eWIC
Expected Results: eWIC should pay for 2 items.
Actual Results:
eWIC thinks that 3 items are being charged not 2. Should not get "Over
tender not allowed". |
Defect
ISS45-209 |
Sub-dept
reports issue, report only shows data in the Current Day column.
Scenario:
1. Create a new
report for a sub department.
2. Preview the report
Expected
Results: REPORT would show data in every column.
Actual Results:
REPORT ONLY shows data in the CURRENT DAY Column. |
Defect
ISS45-229 |
At sign on, and after a sale is rung, the "Close Drawer" does not show
until 18-30 seconds. On ALL 3 POS Systems/Platforms (using OPOS for all),
on SIGN ON, and after a sale is rung, the "Close Drawer" does not show
until 18-30 seconds.
Scenario:
1. Sign in on POS and do not close drawer
Expected
Results: Close Drawer message displays based on GSP "Open Drawer Timeout"
setting.
Actual Results: Close Drawer message does not display for
18-30 seconds even though GSP "Open Drawer Timeout" is set for 3 sec. |
Defect
ISS45-250 |
Promotions
involving weighted items prevent Credit Promotion from
This
issue involves a few different promotions to reproduce. First, set up a
Credit Program that will print a Fuel Reward (see attached "Credit
Programs"). The attached is triggered when a member card transaction is
between $1.00 and $100.
Secondly, create a Level Promotion that
will trigger the created Credit Program (see attached "Level Promotion").
Lastly, create an item for Ground Beef, a zero priced PLU coupon,
and a Group Promo that is triggered by that zero priced PLU (see attached
"GROUND BEEF PROMO").
The issue:
All the above
works fine and will print out a fuel reward voucher when triggered.
However, when you include the ground beef promotion in the same order, a
fuel voucher will not print out. When you change the price of the PLU to
$.01, the voucher will print again. |
Defect
ISS45-251 |
When using
'Combine Same Items' with multiple tax symbols, only the first symbol
shows on the receipt when multiple items scanned.
Scenario:
1. Set up two
tax rates, ID=1 symbol='T' and ID=2 symbol='t'
2. Set the GSP for
"Store/POST/Monetary/Tax/Number of Tax rates to accumulate amounts" = 2
3. Set the GSP for "Use character for Multiple Tax Rates" = No
3a. Set
the GSP "Combine Same Items" = YES
4. Create a PLU with Tax 1 and Tax 2
checked.
5. Ring multiple of the PLU and finalize order, print a
receipt.
Expected Results: The tax symbols for both taxes will
print next to the items.
Actual Results: Only the symbol for Tax 1
shows. If you ring only 1 of the PLU, both symbols show. |
Defect
ISS45-259 |
Issue with
Level Promotions.
Scenario:
1. Setup a
level promotion like the attached screen shots.
2. Setup the
OEMMS00001 template for target message.
3. Ring up an item linked to
the attached department in the level promotion.
4. Total transaction
and tender.
5. POS will lock up before printing receipt and writing to
the transaction file.
6. Restart POS.
7. POS will bring up the
transaction but the POS is still locked up and the touch panel is missing.
8. Cold start the POS and it will be okay but the transaction is lost.
Expected Results: Promotion will be applied and transaction is
completed.
Actual Results: POS will lock up before printing receipt
and writing to the transaction file. |
Defect
ISS45-260 |
Date is blacked out in Weekly Business Reports. Using v. 8.1.7.90.
Data boxes in WINDOWS 7 ONLY are black, can input information but you
cannot see anything. |
Defect
ISS45-261 |
POS has a "Program" file being created which causes winpos to not start
and show a black screen. POS are down because winpos will not start. Found
a "Program" file created on root of C:\ from 9/30/14 with modify time of
1:30PM. They were importing Loyalty xml's right before this "Program" file
was created. We cannot recreate this but John Schaffer wants to build in a
failsafe to delete "Program" file if it exists before starting Winpos.
Scenario:
1. Create an
empty file named, "Program" in C:\
2. Run WinPOS
Expected
Results: POS will start normally.
Actual Results: POS starts as
black screen and does not function.
The cause of the "program" file that existed at the customer site where
this issue was discovered was not found. It appears to be have been
created by the LPE service. Make sure that if such a file exists on the
POS system that it is deleted by the POS at startup so that this issue
does not happen. |
Defect
ISS45-273 |
SQL Error when
running "Compare Multiple EAN's Report"
Scenario:
1. Open Front
Office
2. Go to Reports > PLU Item Reports > Compare Multiple EAN's
Report
3. Open this and select "Preview"
Expected Results: The
report runs.
Actual Results: The report generates a SQL error. |
Defect
ISS45-276 |
Member
Promotion not reducing Points from Member Accounts.
Scenario:
1. Turn on
Member Cards in GSPs. Set up Member Card Scheme Maintenance, Credit
Program, Card Ranged, Card Validation, as shown in attached doc. Create a
Target Message Template as an OEMMS template, and keep track of the number
(in attached doc it is OEMMS00013). Create a new Enhanced promotion, just
like promo 101 "Give Points" in the attached doc. Set up a promo like
Enhanced Promo #103 in the attached doc, the only difference is on the
settings tab, the reward type should be "Target Message" and the Reward
should be the number of the OEMMS template that you created, in my case I
would put 13 for OEMMS00013.
2. Now run some transactions using that
member card you created to build up some points, at least 15.
3. Let's
assume after this is done, this member has exactly 16 points. Run one more
transaction with this member card, for less than the amount needed to earn
1 point (less than $7.67).
Expected results: the target
message prints, and the member point total is decremented by 15, so now
they have 1 point.
Actual results: The target message prints, no
points are deducted from the member, so they now have 16 points. |
Defect
ISS45-278 |
Promotion is
adding to the transaction total instead of subtracting; once when
promotion item is scanned and again when the transaction is totaled
1. This promotion was setup
incorrectly but i would expect it to not work at all, not to add to the
transaction
2. The promotion was changed to reward type "amount off
per item" and both threshold fields were changed from "0" to "1".
Promotion then worked as desired. |
Defect
ISS45-285 |
Add/Loss report, they are getting an error msg reading Query engine error
-ODB SQL server driver error.
Version 8.1.6.0-150 on a Window 7
computer on an Add/Loss report they are getting an error message reading
Query engine error - ODB SQL server driver error incorrect Syntax near the
key word left - tried at another store and it also didn’t work. 8.1.6
w/window XP it worked happens when you try to preview or print. |
Defect
ISS45-296 |
Issue with
Promotion Quantity Given amount in the Promotion Sales report.
Promotion Quantity Given
showing incorrect in Promotion Sales Report when using the @/for function
at the POS. Reproduced v8.1.7.0-130, v8.1.7.0.-170, and v8.1.7.0-190.
Attached is the PDF of notes from development.
Scenario:
1. Attach a PLU to
an Enhanced Promotion using Reward as New Price Per Quantity.
2. Ring
in the item at the till 2 times. Entering it individually each time,
tender out transaction.
3. Check the "Promotion Sales Report" and it
shows 2 items have been sold under Promotion Quantity Given. this is the
expected result and is working.
4. The issue arises once the @/For or
Quantity button is used at the POS. The same 2 items are rung in by going
2 then @/for the the item PLU, tender out transaction
5. Check
Promotion Sales Report again and the quantity has been updated only 1,
making the total 3. The expected result would be the Promotion Quantity
Given being increased by 2 making the total 4.
Expected Results:
Promotion Quantity Given should show 4.
Actual Results: Promotion
Quantity Given is showing 3. |
Defect
ISS45-318 |
When accessing
Link Users to Menu tab, receive automation error. When accessing Link
Users to Menu tab in the User and Menu's section in Office, they receive
an Automation error -2147417848
Scenario:
1. Open Office
2. Go to System Administration
3. Go to
Menu Builder
4. Go to Link Users and Menus
5. Click on Link Users to
Menu tab
Expected Results: Should
open with no issues.
Actual Results: Automation error -2147417848
the object invoked has disconnected from its clients. |
Defect
ISS45-394 |
Invalid Databar
Coupon. When scanning a Databar coupon that begins with a 08 in the code,
customer receives a "Invalid coupon Sale" error. Only happens with Databar
coupons starting with 08 in the code, all other Databar coupons are
working fine. Reproduced in versions 8.1.7.0-170, 8.1.7.0-190, and
8.1.8.0-080.
Scenario:
1. Create UPC 81989801003 for grocery
item attached to the databar coupon.
2. Ring up the created UPC above
3. Scan the $1.00 off databar coupon attached. (081989801-100088)
4.
Receive "Invalid Coupon Sale"
Expected Results: Receive
the $1.00 off.
Actual Results: Received " Invalid Coupon Sale". |
Defect
ISS45-397 |
ISS45 Cannot
Process a Check Correctly if there is not a Check Number - Western Union
Check. The Western Union check that is issued when customer buys a money
order, does not have a Check Number in the MICR information. The Epson
OPOS and the NCR RSM can read the check thru the diagnostics test. But in
a transaction, the Failed to Read Account Number is displayed every time
you MICR this type of check.
Originally found in 8170-140, however
this can be duplicated at 8170-180.
Scenario:
1. Ring Sale
2. Tender to Check tender that requires a MICR read
3. Yellow box with
Failed to Read Account Number will display each time.
Expected
Results: Read account number and finalize sale.
Actual Results:
Unable to read account number on the bottom of WU check. |
Defect
ISS45-423 |
8180-New field "Local Segment" does not delete the number put in the
field unless numbers 0-9999 are used. While working on CR#305114, I
noticed that I was not seeing the results I would have expected.
Found
that it came down to the new field, "Local Segment" was not removing the
number I put in the field.
Scenario:
1. Go into TENDER MAINTENANCE.
2. Under "Specific 2" Tab,
add a number in the "Local Segment" field, hit APPLY.
3. Decide to
change the field so there is no "Local Segment" on that Tender. Highlight
the number in the field, and hit DELETE or Backspace Button. Hit APPLY. It
appears that the field is now blank. It is not.
4. A 0-9999 must be
entered to change the field/number. |
Defect
ISS45-433 |
Issues with
Loyalty/Fuel CR #305114 with latest fuel and POS and Prepay Receipts at
Pump GSP set.
Scenario:
-GSP "Pre-Pay
Receipts At Pump" = YES.
-Using
NON-LOYALTY Fuel Cents Off Vouchers WITH Gallon Limits.
-Setup Fuel Voucher Cents
off at Pump Enhanced Promotion with Gallon Limit of 10.000 Gallons. |
Defect
ISS45-435 |
SSCO DEVELOPMENT TEAM: SSCO/Loyalty: Late Swipe of FRQ card triggers
promotions and hangs the SSCO terminal with "Please place item in bag".
If the card is scanned after items
that tringger immediate promtions, the promotion is given and expected the
promotion to be bagged. Pressing the "Don't want to bag this item", will
not clear. The SSCO needs rebooted. Only happens if FRQ card is scanned
after items with promotions.
This can also happen if Finish and Pay
is pressed and then return to sale.
Set up Salmon random weight
item for $6.99 per lb. Promotion is $1.00 per lb.
Scenario:
1. Scan item that
triggers and immediate promotion (23456770699 - Salmon)
2. Scan FRQ
shopper card to trigger the promotion
Expected Results: Promotions
should not be triggered to bag.
Actual Results: After the FRQ card
is scanned and promotion is triggered, SSCO expects the promotion to be
bagged. Pressing the "Don't want to bag this item" button does not
respond. SSCO is hung. |
Defect
ISS45-441 |
SmartCard WIC: Get Error 76 Path not
found when State Maintenance is set up incorrectly. Problem is the will
stop the EOD until cleared.
If the State Maintenance
HTTP communication username or password is set incorrectly and error 76
will occur. When the HTTP is called at EOD, the error is logged in the HTTP log but
will not allow the EOD to finish until the error is cleared.
Scenario:
1. Set State Maintenance password incorrect
2. Ring SmartCard WIC sale
3. Run EOD
Expected Results: Log the error and by pass during EOD.
Actual Results: Get Error 76 Path not found and stops EOD until
error is cleared. |
Defect
ISS45-460 |
Cashier Age
Verification for Restricted Sales Causes Receipt to Print Multiple of
Item. Must be using Cashier Age Verification so that a Manager has to
override the sale of a restricted item.
This only happens if multiple
of the same restricted item is in the sale. Does not happen if just one is
rang up.
Scenario:
1. Create
Cashier record with birthday resulting in less than 21 yrs of age
2.
Set up Restricted Sale on a department that cashier must be 21
3.
Verify Cashier Age Verification is in use and CC for a manager to override
4. At the POS, scan a restricted item twice - manager had to override
5. Total the sale and Tender
6. Receipt will show the item 2@ and a 3rd
one appears underneath.
7. The total on the receipt is correct, but if
you add the items manually it is more.
Expected Results: The POS
should print the items that were in the sale.
Actual Results: The
POS is printing an extra item on the receipt. |
Defect
ISS45-473 |
Return Items
Print Double on Receipt when more than one Return Done.
1.Parameter set
to yes, get double print.
2.Set to No -
receipt looks normal.
3. Sign off and
back on when changing this parm
Scenario:
1. Create a
Control Check for Warning Only with a privilege of 1 thru 9 (doesn’t
matter what number)
2. In GSP for Return Items, I have removed all
control checks.
3. Create an Item Return for General Item Return with
a CC for that control check with privilege, no template to print, no
confirm price, no cash only given, basically nothing checked on that
second tab.
4. I programmed a key as the Return function 905, I’ve
also tried it thru Sales Menu.
5. Cashier that has no Privileges should
be signed on to POS.
6. Hit Return and you should get CC, enter manager
id and pw and return an item.
7. Hit Return and do the very same thing.
Returning another item or same just need to return more than one item in
the transaction.
8. Finalize and check receipt.
Expected
Results: The return Items should only print once.
Actual Results:
One of the return items will print twice - however total of receipt is
correct |
Defect
ISS45-479 |
Report: When previewing the Consolidated Add/Loss Sale Items Report it
fails with a SQL error is displayed and nothing displays for the report.
This occurs on both newly created and existing reports.
Scenario:
1. Log into
Office.
2. Run Reports/PLU Item Reports/Consolidated Add / Loss Sale
Items Report
3. Create or select a report.
4. Press the Preview
button
Expected Results: Report displays as expected.
Actual
Results: Error occurs and the report is empty. |
Defect
ISS45-504 |
Customer Trial
Site upgraded to 8.1.8.1-050: Weekly Business Report causes ODBC SQL
error.
Scenario:
1. Path to
Weekly Business Report
2. Enter dates
3. Preview
report
Expected
Results: Report should occur.
Actual Results: Query Engine
Error occurs. |
Defect
ISS45-506 |
Keyboard Programming - Hitting the down arrow in the "Keyboard Functions
List" causes several errors and then causes the Front Office to close.
Testing the latest build (9-21-16) with fixes for QC#463039,
8.1.8.1-050, with Keyboard Programming.
Went into Keyboard
Programming, hit PRESET, hit TENDER and the “Ellipsis” button.
The
Keyboard Functions List popped up and hit the down arrow key to select a
Function Number and get an Automation Error "-2147417848 Automation Error.
The object invoked has disconnected from its clients" (screen shot
attached).
Then try to exit out of it and get “Method of Object Failed
Error” (Screen Shot attached). Hit OK and "blows up" the Front Office and
boots out, "Front Office has stopped working".
Also, screen shot
"NewKeyProg3" shows that when you hit CLEAR, the "X" in the corner of the
"ARE YOU SURE?" message.
Scenario:
1. Go into Keyboard
Programming.
2. Hit PRESET, TENDER and the "ellipsis" button.
3.
"Keyboard Functions List" comes up and hit the down arrow.
4. Get many
errors until Frontoffice shuts down.
Expected Results: Can hit the
TAB, ENTER, Down Arrow keys in the "Keyboard Functions List".
Actual Results: Hitting Down Arrow causes errors and Front Office to
close. |
Defect
ISS45-509 |
8.1.9.0-050-KeyboardProgramming-Entering a Function Number in the
Keyboard Functions List, it is very slow to find the number.
/span> |
Defect
ISS45-590 |
8181-Going into "Substore Definition" flashes several screens before
opening the correct screen. Found while testing 8.1.8.1-050 (verified this
also happens in 8.1.8.0-050).
Click on and go into "Substore
Definition", click on NEW or EDIT, "Available Checkout Banks" flashes
several times with teal colors and then changes to yellow and white.
Screen shot attached.
See "Steps to Reproduce" for more detail. |
Defect
ISS45-591 |
8181-In "Automatic EOD Parameters" enter invalid time and get 4 different
errors, plus get locked out of Parameters. Found while testing 8.1.8.1-050
(tested in 8.1.8.0-050 and did not see the same issue).
Go into
"Automatic EOD Parameters", enter "10:__", "99:99", "44:44" (an invalid
date) and get Errors '13', '398', '440', and locks the program. In
8.1.8.0-050, just get a message, "Invalid Date". |
Defect
ISS45-600 |
Customer Accounts not updating on MFSCustomer Accounts. File Balance
Available not being updated after order is completed at POS.
When
another order is processed as mentioned above, the correct balance is
displayed being net of pervious transaction on the POS screen. The Tenders
were set up. |
Defect
ISS45-634 |
Balance
remaining when split tender with WIC CVV + EBT FS + Cost plus.
Scenario:
1. Items used to test with are:
PLU 111 WIC CVV test item 1.09 <
item flagged as cost plus, WIC-CVV, foodstamp, tax 1
PLU 112 another
test item 2.59 < item flagged as cost plus, tax 1, foodstamp
2. Ring
up PLU 111 and 112, hit total, select WIC-CVV tender.
$1.20 due is
correct = 1.09 + 10% cost plus rounded up (.11)
3. Total after WIC-CVV
tender - shows 2.98 with only $2.85 fs eligible. select food stamp tender
to pay remaining balance due. the only way to be able to tender this
amount is to have overtender enabled on the foodstamp tender, which is not
allowed by law. otherwise you will get overtender not allowed error.
$2.85 is the correct total due.
4. You are presented with 0.39
remaining due. referring to the first screenshot of the customer display
above where the order total was 4.23, subtract tax from that you have 4.05
which has been paid. the .39 balance due should not exist.
Expected
Results: WIC CVV and EBT FS should have covered the total amount with no
balance remaining.
Actual Results: Balance
remaining - Not FS eligible. |
Defect
ISS45-646 |
Losing Payment
Terminal Communication Freezes or Locks up Winpos. Issue with later
releases of ISS45 (at least 8.1.7.0 & 8.1.8.0-050 & 8.1.8.0-090) and a
lock up (or lack of a time out) when the Payment terminal is not
communicating with the POS terminal. This could be caused by the terminal
being physically disconnected, powered off or simply not communicating
with the POS Lane.
When this
occurs and a cashier attempts to sign on, the POS lane will Never time out
and appears to be in a loop trying to communicate with the Payment
terminal (“Scat Dead” is continually written to the lane journal).
In older versions of ISS45,
the POS terminal would eventually time out and allow the cashier to sign
on.
Scenario:
1. Signed off POS
2. Unplugged the
Payment terminal
3. Signed on POS
4. The POS would not fully sign
on without the Payment terminal attached.
5. Plugged in Payment
Terminal and POS was hung up and I had to reboot to fix. |
Defect
ISS45-656 |
8.1.8.1-060 -Must reboot POS after EOD, for the PIN Pad to respond.
Upgraded from 8.1.8.1-050 to 8.1.8.1-060. Must reboot POS after EOD in
order for the PINPAD to respond to the first sign on of the day.
This
is for Verifone MX915 and L5300. Everything ran fine on 8.1.8.1-050.
|
Defect
ISS45-664 |
8.1.8.0-090 - PAP Sales stop reporting to the MFS1. PAP sales stop
reporting to the MFS1 randomly. During this time, everything still
operates fine. V8.1.8.0-090, Pumpsrv v.2540.
Attached are the logs
from an example as well as the SR document giving details/findings.
Scenario:
1. PAP stops
reporting randomly (at this point winpos.log stops recording)
2.
Customer realizes the PAP sales are not reporting (could be days later in
some cases)
3. Remote into PFS and restart winpos (PFS is not used and
has no monitor on it)
4. PAP sales start reporting again (winpos.log
starts recording)
HOT FIX #2 (no extra logging) for SR #462722, SR
#464843, SR #462027, SR #457995 (HF2) on 8.1.7.0-140 (Patch #57)
The hotfix corrected the problem.
files changed
postrans.c
the
line that needs to change is as follows
void empty_transaction_Q()
{
long save_transaction_count = pp.trans_count;
to
void
empty_transaction_Q()
{
long save_transaction_count =
GetSysUnsentTransCount();
going forward |
Defect
ISS45-677 |
GetPcNo.bat has incorrect path for ftest32.exe after upgrade to
8181-060When they did the work for the 64-Bit for 8.1.8.1-050, they ended
up taking out 16-Bit files and converting up the ones they could. We found
that when we did the 8.1.8.1-060 Patch, these files were still needed and
being called.
So, they were put back.
In DRV\FTEST.EXE
In
DRV32\FTEST32.EXE
On the 8.1.8.0-050 system we have here the
GetPCNo.Bat file is point to:
DRV\FTEST.EXE
On the
8.1.8.1-060 system the .bat file is pointing to:
DRV\FTEST32.EXE
which exists in DRV32\FTEST32.EXE. |
Defect
ISS45-686 |
EFT
Transaction, select No for No receipt to print and the Header is still
printing. Running an EFT transaction at the POS, select No when asked to
print receipt Yes/No. Header is still printing when it should not be.
Only occurring for 8.1.8.1-060, works fine in 8.1.8.1-050
In the
checkout bank being used set the "Suppress Receipt Printing" to Ask
Yes/No.
Ring up a transaction and total out using EFT, "Print Receipt
Yes/No" prompts. Selected No but the Header still prints on the receipt.
Tried these steps with other tenders and the other tenders work fine.
Everything works fine on 8.1.8.1-050. Was only after upgrading to
8.1.8.1-060 when this issue started occurring.
Choosing NO to print receipt
causes header and logo to be missing from next receipt, when multiple
receipts would have printed. I.e. store charge, credit card If you choose
NO to print the receipt when tendering where multi part receipt would
print, the next receipt is missing the logo and header. |
Defect
ISS45-702 |
Service Fees tendered are being returned as change. Service Fees tendered
are being returned as change.
Set up Service Fee Programming Table
for a PLU
Created PLU 30 for 1.00 and flagged as non-merch
Created
Service Fee that points to PLU 30
Go into my Check Tender and Set Fee
table to the one I created (1) and Fee Type is set to
Tender Value.
Ring a sale on the POS
Tender Check
Select key in amount
(The amount to key in will display with the Service Fee added)
Key
in the amount with service fee
Press Enter
POS and receipt will
display the service fee as change due. |
Defect
ISS45-768 |
Service Fee Displaying Wrong Amount to give Customer on POSService Fee is
set up as Tender Pointing to the Payroll Tender for 1%
Payroll Tender
is set for Automatic Purchase of = Cash
On the POS, press Tender which
brings up my list of tenders.
Select Payroll Tender, type in 100.00
and enter, select Payroll Tender and it finalizes.
The Receipt is
correct with 99.00, the EJ is correct and the accountability is correct,
just displaying wrong on the POS.
If the Automatic Purchase of =
Tender and do the exact same thing, it works correctly.
The ONLY
difference is that you must select the purchasing Tender since it is not
set to be Cash. |
Defect
ISS45-794 |
Using the feature, Enable Scroll Bar on POS, causes loss of managerial
approval options for Void Item / Cancel Item. When using the Scroll Bar on
the POS - the functionality of Cancel Item becomes the same as Line Item
Void - but does not follow Item Void Control Check restrictions that might
be set. |
Defect
ISS45-795 |
Selecting field value from drop down in WIC Link maintenance window
getting error “13 Type Mismatch”. When verifying the issue(ISS45-788)
selecting the field value from dropdown in WIC maintenance window getting
"Getting Error ’13 Type Mismatch’". This issue persists before and after
the fix. |
Defect
ISS45-807 |
System Alert 232 - POS Offline not
working correctly. System
Alert 232 - POS Offline is either not prompting or writing to event viewer
at all on MFS1 or prompts very inconsistently.
Scenario:
1.
Setup System Alert 232 - POS Offline
2. Pull POS offline from the
network.
Expected Results: MFS1
should Prompt that POS is offline per time settings in the setup.
Actual Results: MFS1 not prompting or writing to event viewer as setup to
do. Or prompts very inconsistently. |
Defect
ISS45-811 |
Cost plus screen stops responding if you enter a decimal in percentage
field. Cost Plus Maintenance will allow user to type a decimal in the
percentage field. Once decimal is selected you can no longer enter any
numerals and must close maintenance and go back in to set. |
Defect
ISS45-812 |
After Saving Data in Enhanced Bad Accounts no data is displayed. After
saving data in Enhanced Bad Accounts no data is displayed. |
Defect
ISS45-813 |
Price List not displaying in plu maintenancePrice List is not displaying
in plu maintenance so the price list cannot be setup. |
Defect
ISS45-831 |
Combine like items GSP and then manually entering department sales on the
POS, causing weird characters to print on receipt.
When the GSP for "Combine like items" is set to yes and then you
manually ring in sales to a department on the POS, when the receipt prints
it will show weird characters next to the department name on the receipt.
Example and SR document attached.
Scenario:
1. Set
"Combine like item" - YES
2. Ring up a couple items for Grocery
department
3. Total out transaction
Expected Results: Receipt
prints with no weird characters showing on the receipt.
Actual
Results: Weird characters are showing next to the department name where
the sales were entered. |
Defect
ISS45-835 |
Databar coupon only working when "Level
of Databar Coupon Validation" is set to None.
United Supermarkets has a Databar coupon that does not work and
would like to know why. It appears to be a valid Databar coupon where the
primary purchase requirement code is set to 2 "Value of total transaction"
and the primary purchase requirement is 200 ($2.00) but when scanned at
the POS an error of "Coupon Missing Department" is given.
ISS45
8.1.7.0-140.
8110 = Application Identifier
1 = GS1 Company Prefix
= 0638307
010730 = Offer Code
The value of the coupon is $2, there
is no Family Code attached.
"Level of Databar Coupon Validation" is
set to Company Prefix.
Scenario:
1. Ring up transaction over
the qualifying amount.
2. Scan the Databar coupon
Expected Results: Databar coupon works
and POS able to finish out transaction.
Actual Results: Soon as the Databar
coupon is scanned the POS prompts the error "Coupon Missing Department".
If "Level of Databar Coupon Validation"
is set to None, the Databar coupon works.
If "Level of Databar Coupon
Validation" is set to Company Prefix (like United uses), the Databar
coupon does not work. |
Defect
ISS45-838 |
The check digit is not coming across using the Balls’ Survey enhancement.
Balls Survey Template enhancement request not working.
Attached
are 3 survey codes that have the incorrect check digit. After performing
the calculations for all transactions, I have determined that when the
last calculation for check digit (divide result by 10) has no remainder
(when the result is a whole number) the check digit incorrectly defaults
to “1” rather than the correct check digit of “0”. I have the 3 instances
below and the receipts are attached numbered by these examples below:
1. Code: 2760110491791001
Odd digits sum to: 26
Multiply x 3 =
78
Even digits sum to: 22
Add 78 + 22 = 100
Divide result by
100/10 = 10
Check digit is incorrect at 1
2. Code:
8760110421791011
Odd digits sum to: 26
Multiply x 3 = 78
Even
digits sum to: 22
Add 78 + 22 = 100
Divide result by 100/10 = 10
Check digit is incorrect at 1
3. Code: 1761110421791011
Odd digits sum to: 19
Multiply x 3 = 57
Even digits sum to: 23
Add 57 + 23 = 80
Divide result by 80/10 = 8
Check digit is
incorrect at 1 |
Defect
ISS45-845 |
Save/Recall doubling discounts.
When using Save/Recall, the recall of the transaction with an employee
discount is getting doubled. The key is hitting the “ENTER/TOTAL” Key,
then the Frequent Shopper Number and then the Save/Recall.
Scenario:
1. Ring up items tied to 15% off promotion
2. Hit total
3. Scan member/employee card to activate promotion
4. Save
transaction - Receipt shows correct
5. Recall transaction - Sales show
up on POS
6. Hit total - Discount shows doubled
Expected
Results: After the recall there should only be one discount showing.
Actual Results: After recall the discount shows doubled |
Defect
ISS45-854 |
In Level
Promotion When Reward Type = Target Message, then POS application crash -
When Level Promotion attached by PLU item and Reward Type = Target Message
, Quantity more than 0. Then POS application crash.
Scenario:
1. Create One PLU item i.e 2626
2. Level Promotion = Set
attachment as PLU item 2626.
3. Group type = Units and Reward Type =
Target Messages.
4. Quantity = 1 and Reward 0 or anything.
5. Call
PLU item to POS and Tender as Cash.
Expected Result: It should
display some Target Message.
Actual Result: The POS application
shuts down. |
Defect
ISS45-855 |
Menusys is
getting stuck in "Expand" when using vendor coupon soft key.
Menusys is getting stuck in Expand mode when using Vendor Coupon
Soft keys and the Departments is set to expand in the Menusys. Cashier
must hit total and then back out of that before the transaction can
continue. Reproduced in all versions. Menusys.mac and SR document with all
details/screenshots is attached.
Scenario:
1. Ring up items
2. Hit more button, hit coupons, hit vendor coupons
3. Hit the
Vendor coupon $.25 button (or any of vendor coupon buttons that is tied to
a PLU)
4. It will ask for Department using soft key - Hit departments
5. Department menu will expand - Pick any department
6. Menu is
stuck expanded. Hit total and then back out of that to get back to
transaction.
Expected
Results: Menu should not get stuck in the Expanded mode - Cashier should
be able to continue to ring up items.
Actual Results: Menu is
stuck in Expanded mode and cashier must hit total and then back out to
continue with the transaction. |
Defect
SS45-861 |
United Lab
cannot upgrade from 8170-140 without losing visibility of Hasp
information. After upgrading to 8.1.8.1-060 from 8.1.7.0-140 using CDS,
Software Key Information is blank and Loyalty is disabled and will not
enable.
A lab server that is Windows 2008 Server SP2 with SQL 2008 R2
and ISS45 installed on it, the host is a VMWare Enterprise solution.
Scenario:
1. Document of call
notes/history
2. CDS Upgrade Package Used (can't attach all due to
size)
3. United DB, QDX (too big to attach)
4. Logs from upgrade
attempt
5. Screen shot of missing information |
Defect
ISS45-870 |
Wyoming WIC all
claim files (multiple dates) are being sent up every day, because they are
not being archived. Wyoming
WIC claim file is being sent up twice after upgrading from 8.1.8.0-090 to
8.1.8.1-080.
Scenario:
1. Ring
some SmartCard WIC transactions
2. Run and EOD
3. Verify the claim
file is created in the C:\Program Files\POSware\Office\EBT_WIC\Wyoming
file
4. After EOD is complete verify if the claim file was move to the
C:\Program Files\POSware\Office\EBT_WIC\Wyoming\History
5. After EOD
is complete verify if the claim file does not exist in the C:\Program
Files\POSware\Office\EBT_WIC\Wyoming directory.
Expected Results:
Wyoming WIC claim file should only be sent up one time.
Actual
Results: Wyoming WIC claim file being sent up twice. |
Defect
ISS45-874 |
SmartCard WIC -
Single-Item Promotion with tax will not forgive the tax on the promotion
portion of the saleSmartCard WIC - Single-Item Promotion with tax will not
forgive the tax on the promotion portion of the sale.
Set WIC item as
FoodStamp and Taxable.
Set Single-Item Promotion BOGOR promotion
through the Item Management\Promotion Maintenance\Single-Item Promotion
(BASE) application
Setup:
1.
Set Item as Offer Promotion
2. Type: Value
3. Amount Off: 0.75
4. Quantity 1 for Standard Price
5. Quantity 1 for Discount Price
Scenario:
1. Ring 2 of the same item set as the BOGOR Offer Promotion
2.
Tender SmartCard WIC
Expected results: WIC forgives tax and the
tax on the promotion should be forgiven as well.
Actual results: WIC
tender portion forgives the tax but the promotion portion is not forgiven. |
Defect
ISS45-888 |
ISS45POS-Price Verify and Manual Price do not allow a ZERO price. Closing
that record as it now allows for Keyboard Function '930' to enter a $0.00
(0-Zero) Price.
Opening this record for PRICE VERIFY and MANUAL
PRICE items.
-Setup UPC's:
#301 - Price Verify flagged and a
price of $5.85.
#302 - Price Verify flagged and a price of $0.00
#303 - Manual Price flagged and a price of $4.75
#304 - Manual Price
flagged and a price of $0.00.
At the POS, when the Price Verify
Message and the Manual Entry message come up, user cannot enter a '0' for
$0.00 price. Must at least enter .01¢.
When the price is zero in PLU
Maintenance, user cannot hit enter, or '0' to allow for a zero price.
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Defect
ISS45-894 |
Dynamic Receipt
causes crash with latest opos.exe. Latest 8.1.8.1-100 POS
Enable
Dynamic Receipt by setting GSP "Dynamic Receipt in System" to yes.
No
other Dynamic Receipt configuration is necessary.
The issue can be
reproduced with OPOS printer emulator.
Ring some items, press total and
pay for ticket.
Expect
Result: Ticket is completed and receipt prints.
Actual Result: POS
crashes. posw32.exe and opos.exe may need to be end-tasked.
When POS
restarts after crash, it will recover the last ticket and crash again. To
get out of this loop, a "q-empty 69" may need to be performed to reset the
POS.
Note that this issue appears to have been introduced with the
latest compile of opos.exe, the VB app called from peripherals.dll that
contains the OPOS device common controls and calls the dynamic receipt
dotnet dll, "RetalixPOSXmlPrinter.dll. |
Defect
ISS45-897 |
Invalid
functionality of Reset Password button in Edit Menu window. When click on
Reset Password button it is resetting Menu description.
Scenario:
1. Go to Store Maintenance->User/Roles->User Maintenance(Base)
2.
Go to Menus tab and click on New button
3. Enter Menu Name E.g.
'Retails'
4. Enter Description E.g. 'Retails Menu'
5. Select a
Cashier and click on Ok
6. Open the Menu 'Retails' in Edit mode
7.
Click on Reset Password
Actual
Result: It is resetting Description and Change Password at sign on is
checked.
Expected Results: No use
of Reset Password button on this window Either the Text of Button should
be changed or Button should be removed. |
Defect
ISS45-898 |
Dual display configuration does not
show all information for "Frequent shopper item" when item is rung up the
cashier display show "Yellow corn $3.00) instead of "Yellow corn * $3.00"
it missing the frequent shopper print character *.
Notes: to work properly
we must configured on general parameter WIC sale sign and DEA sale sign
set.
Scenario:
1. Set
general parameter: Store\Post\Receipt\Signs = frequent shopper print
character. = *
2. Create frequent shopper item = PLU 1 Price $3.00
Frequent shopper type = Discount amount, Frequent shopper Value = $1.50
3. Sell PLU 1
4. Frequent shopper chr. * not display on casher
display only customer display shows the * |
Defect
ISS45-901 |
SmartCard WIC:
Equinox 5200/5300 - The beginning balance receipt after a Benefit Reversal
is not correct
Scenario:
1. Ring WIC and Non-WIC items
2. Tender SmartCard WIC
3.
Approve the Smart Card WIC portion of the sale
4. Return to Sale
5. Void SmartCard WIC tender
6. View receipts printed
Expected
Results: After the benefit reversal receipt prints, the benefits should
match the original beginning balance.
Actual Results: The
benefit balance after the reversal receipt prints still shows the benefits
reduced as if the benefit reversal did not happen. |
Defect
ISS45-915 |
Editing an
Enhanced Bad Account causing Front Office to show an error message.
1. Open Enhanced Bad
Accounts application.
1. Close Filter Window.
2. Create a New Bad
Account.
3. Open for Editing and make some changes, save them.
4.
Again open for Editing and make some changes, save them.
5. Open for
Editing and make some changes, try saving.
Result: Attached Error
displays causing user to restart the application. |
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