Error display when Copy an item with WIC flag on.

The Problem: Error display when Copy an item with WIC flag on.

NCR POST will freeze randomly with 4250 PIN Pad.

After 8170 upgrade, Manual Credit Card entry will prompt cashier for Supervisor password, even if cashier has supervisor privileges.

The Refunds Report does not show the Supervisor that approved the Refund.

POST Void from PFS on Prepay does not show Void Transaction information on receipt.

NCR SSCO- System can get out of sync with a total time discount promotion running on a loyalty or non-loyalty system.

YouTech/Prologic/S&H If they ring up one item, and it gives the discount and they void that one item it does not also void the discount. If they void multiple discounts and void them they all void the discounts also.

Scenario
1. Ring item
2. Discount Applies
3. Discount Applies
4. Customer decides does not want item, cashier voids the item.</

Expected Results: Item and discount voided from ticket.

Getting Error "Invalid Password!" when using Newly created Supervisor for Authentication of Return item.

Application Access Log: Menu Entries List

Scenario:
1. Login to ENCOR and go to Application Access Log
2. Expand Root --> Menu --> Sub Menu
3. Select on Sub What's happening: The list is getting collapsed. Ideally it should remain open
4. Click On Sub Menu checkbox

Expected Results: All the applications checkbox inside the sub menu should be selected in a single go.

Actual Results: Applications not getting selected.

5. Select all the applications inside the sub menu

Expected Results: Once all the applications are selected, the sub menu checkbox should get selected by default.

Actual Results: Sub menu checkbox not getting selected by default.

Cancel button->"No" button functionality not working in PLU Batch Item Maintenance.
When the user clicks on cancel button then new pop up window display stated as "Record changed, save? "with Yes, No and Cancel button. Click on No button, it should not save the input data.

Steps to reproduce
1. Create PLU Batch Maintenance.
2. Link PLU item to Batch Maintenance.
3. Open batch maintenance and click on new button.
4. Select any Opt Code and enter PLU item number which exist in PLU Maintenance.
5. Tab out from form.
6. Click on Cancel button.
7. Click on No button.

Expected Results: Form should be close and moreover, no data save.

Upgrading to 8181-050 or higher will clear out the Service Fee Programming.

Points can go negative\Points balance incorrect on receipt.

Issue # 1
Points can go negative for the Member Account

Issue # 2
Points balance in Member account doe not match receipt.

1.      Problem before ISS45-935 was that debit points adjustment adds the points which was manually entered on POS instead of reducing(follow steps mentioned in ISS45-935).

2. This issue was corrected in ISS45-935 and now we can see points getting deducted when we do debit points adjustment.

Now there are two problems:

POS-Cosmetic issue with using Short Group/PLU Groups with long descriptions.

Scenario:
1. In ENCOR Front Office, created PLU Groups (Short Groups), under ITEM MAINTENANCE.
2. Put several PLU's in the Group.
3. Some of the Descriptions had the maximum number of characters allowed.
4. If the "DESCRIPTIONS" of the PLU's were 18 characters and up, the 18th character would carry over to the price column.

8181-090 causes 2nd EFT Receipt to Not Print.

Issue with Promotion Quantity Given amount in the Promotion Sales report. Promotion Quantity Given showing incorrect in Promotion Sales Report when using the @/for function at the POS.

Scenario:

1. Attach a PLU to an Enhanced Promotion using Reward as New Price Per Quantity.

2. Ring in the item at the till 2 times. Entering it individually each time, tender out transaction.

3. Check the Promotion Sales Report; and it shows 2 items have been sold under Promotion Quantity Given. this is the expected result and is working.

4. The issue arises once the @/For or Quantity button is used at the POS. The same 2 items are rung in by going 2 then @/for the item PLU, tender out

5. Check Promotion Sales Report again and the quantity has been updated only 1, making the total 3.

Expected Results: Promotion Quantity given being increased by 2 making the total 4.

In "Template/Multipart Receipts" there is a box (flag) that needs removed.

PAP Sales stop reporting to the MFS1. PAP sales stop reporting to the MFS1 randomly. During this time everything still operates fine.

Search functionality in Keyboard Functions not working correctly. Searching functionality is not working correctly when user input keyword second time in search field.

Scenario

Alignment of "Go to" field is improper in Customer Accounts Maintenance window Summary : Alignment of "Go to" field is not proper.

Scenario:
1. Go to Store Management->Accounts->Customer Accounts
2. Verify the alignment of "Go to " field and other field also

Department changes should reflect in PLU when Department is selected.

Scenario:
1. Go to Department and open any department.
2. Go to Flags tab and do setting as per below-
Allow Weight=Check
Decimal Quantity=Check
Store/Bonus/Vendor coupon=Check
3. Go to PLU maintenance and create new.
4. Select department for which changes done in above steps.
5. Verify changes should reflect in PLU maintenance as auto-check.

Expected Results: Changes should reflect in PLU as auto-check.

Price List is not updated in PLU maintenance when values are saved from ("X") icon.

Scenario:
1. Create price list from Price list maintenance.
2. Link PLU item to it.
3. Go to PLU Maintenance.
4. Open the PLU item in edit mode which is linked in price list.
5. Go to Price list tab and edit it in terms of quantity or price and directly click on X icon.
6. Click on Yes on Pop up message.

Actual Results: Price List is not updated when data is saved from ("X") icon.

Data is not displayed in Enhanced Bad Account report while using hotkey 'Alt+r' for report.

Scenario:
1. Go to Enhanced Bad Account and Create one Enhanced Bad Account
2. Press hotkey for report 'Alt+r'

Actual Results: Data is not displayed in the report

Cost Plus not updating when value is saved from ("X") icon.

Scenario:

1. Go to Store management->POST Controls->Cost Plus Programming
2. Edit Percent field or Amount field for any level
3. Click on "X" icon
4. Click on Yes in save changes
5. Reopen Cost Plus Programming any verify changes

Actual Results: Changes are not updated.

Points can go negative\Points balance incorrect on receipt.

Online WIC: Processing an APL with D6 records does not read the D6 records to write to the EBT_WIC_CTGR SQL table.

The EBT_WIC_CTGR SQL table should be built by using the D6 records.
D6 records are records that contain the Category and Subcategory.

Scenario:
1. Place attached APL in the F:\Program Files\Posware\Office\EBT_WIC\Kentucky\History folder
2. Process the APL file in ISS45 by pathing to Store Management\Financials\Electronic WIC Import
3. Select state of Kentucky
4. Select Historical radio button
5. Select Import.
6. View the ISS45 EBT_WIC_CTGR database and compare to the raw APL attach

Expected Results: The Categories and Subcategories will have the descriptions from the D6 records.

8.1.8.1-080 - Cashier Pickup/Loan Report is showing old data when using "Current" to preview.

New function number not allowed to add in POS Menu after deleting previous function number.

Scenario:
1. Go to POS Menu.
2. Click on Close Menu Tab.
3. Add new function number in blank line.
4. Click on Ok and Apply button.
5. Open POS Menu again and checked above created function number.
6. Click on Remove button and select Yes in Pop up message.
7. Try to add same function number in other line or try to add other function number also.

Expected Results: It should allow to add new function number.

Arkansas HCL File truncating last 3 digits of account number.

Receipt Printing Incorrect Tax Character. The issue is dependent on how the items are added to the transaction.
Create 2 Tax Rates -
one is food tax/low tax of 3% with print character of X
one is non foot/high tax of 5% with print character of Y
Sort Receipt must be on as well as Combine Same Items from GSP Settings.
Make sure you have Number of Tax Rates to accumulate set to 2 or more. In this example, we have 2 tax rates so my GSP is set to 2.
Create an item that is linked to food tax only.
Create an item that is linked to nonfood tax only.

Scenario:

1. scan the item 3 times, the receipt will have both Tax Characters.
2. If you use the Qty key and scan (3@scan) you will have both Tax Characters.
3. If you scan item only once, the receipt is correct.

Go to search functionality displaying error when search by department.

Enhanced Promotion for "New Price" reward type is not triggering after upgrading to 8.1.8.1-100.

Housekeeping not deleting promotions. In the GSP Settings
Store\Front Office\Housekeeping - There are 3 options that can be set to delete Member Promotions, General Batches and Single Promotions.
No matter what number is entered, the promotions and batches are not removed from the system.

Enhanced Promo: Free Item on Lowest Price does not work. When the Reward Type is set to Free Item and the Give Reward on is set to Lowest Price with the Delayed Promotion selected, the system is unable to give the lowest priced item.

Scenario:
1. Setup a new Enhanced Promotion - General tab
a. Start Date as current date and End Date a year from Start Date
b. Delayed Promo* is selected
c. Set Attachment: Regular, taxed items with a pre-defined price – no flags are selected
2. Enhanced Promotion – Setting tab
a. Group Type: Units
b. Reward Type: Free Item
c. Reward: 1
d. Give reward on: Lowest Price
e. Threshold: 2
f. 2nd Threshold: 2
g. Reward by Threshold is selected
*System decides the lowest price item to be reversed on balance due only. Action won’t take place unless the transaction is totaled.

Expected Results: When 3 item is sold, lowest one should be free.

Supervisor ID entry does not accept touch enter key when approving Manual Card Entry.
This Supervisor ID prompt does not work when prompted from Connected Payments.
Connected Payments allow a Manager ID Prompt when manually entering the card #. When prompted on the POS, the ID number can be pressed but the Enter button will not allow acceptance of the ID.

Scenario:
1. Set in Connected Payment Manager ID required when manual entry of card # (See document attached)
2. Ring a sale at the POS.
3. Tender EFT (can be Credit, EBT etc. )
4. Create 3 bad card swipes
5. Allow manual prompt of Acct # and Expiration Date and enter information
6. When prompted for Supervisor # Enter a valid supervisor on the Touch Screen (not the keyboard)

Actual Results: The enter key is not accepted. The Supervisor # can never be entered.

Manual creation of claim file is not using the correct time for header date/time field. All the claim files are stored in the DAY_EBTWIC_Claim table. When the claim file to be recreated manually is created it uses the DT field in the table. The creation of the file will use the last Claim_DT field date, but not the time. When the file is creating the Header and Trailer date/time field. The Date uses the Claim_DT field but uses the system time and converts to GMT. This could potentially cause the transaction with a later Claim_DT time that what is in the Header to be rejected causing the state to reject the whole claim file.
The Date and Time in the header of the claim file must be equal to or greater than the Date and time (GMT converted) the last date and time of transaction.

Scenario:
1. Ring WIC transactions.
2. Run EOD
3. Claim file is created and moved to History
4. Manually create the claim using C:\Program Files\Posware\Office\Components\EXE\EBTWIC_Claim.exe.
5. Select the date of the file to recreate and click export.
6. Compare Header Date/Time in file to the D4 record of the Last Transaction Date/Time.

GEN_BTCH_SUB_DEP: will not process record if Department does not exist.GEN_BTCH_SUB_DEP: will not process record if Department does not exist.
Sub Department batches will only process record if the Department ID (STR_HIER_ID) exist. Once the process hits a record with a non-existing Department ID all the records after that will not process even if it has a valid Department ID.

Setup:
Create Department 1, 2, 3, 21

Promotion Issue.

Reprocessing adds Voiding item from top, bottom or between back to ticket

Scenario:

After importing the batches, link items will not apply in the PLU table. In PLU Batches there is a field to provide the linked Item Number when importing. Batches will import with the value, but upon execution it’s not being added to the PLU table. If you look in the SQL stored procedure PLUBatch_BatchExecution there are notes that support for the field was added, but it wasn’t. It was supposed to have been added with WIC_CVV but either it was overlooked or removed at some point.

Reprocessing adds Voided Bottle Deposit back into the ticket. Customer uses Member Cards and Reprocess on Late swipe is not something they wish to turn off. The issue they reported is that if an item with a bottle deposit is rang up and then voided BEFORE the member card is scanned - it will add the bottle deposit back into the sale.

Miscellaneous Transaction Recap Report Showing #######

 
Scenario:
1. Set up a dept with a non-merchandise department flag
2. sign onto register
3. Ring up $9000.00 into that department
4. Cash out
5. Check report
6. report shows $9000.00
7. ring in $1000.00
8. cash out
9. check report

Checkout Bank-Getting several errors when adding "Number of Minutes".

POS-Putting the maximum characters in GSP for description gets cut off on POS.

ENCOR_LanguageUtility-Clicking on "Report" in 5 related applications give Crystal Report Error.

ENCOR_GSP-General System Parameters removed, but folder was not and gives error.

SQLMNT: Remove the ISS45 password functionality!SQLMntPass1.png|thumbnail! !SQLPass2.png|thumbnail! "SQLMNT" is using the old ISS45 "bboey" password.
"Store Open" was changed in ENCOR-1211, believe this same change needs done for SQLMNT.

Scenario:
1. From the ENCOR Application bar go to SYSTEM > TECHNICAL > SUPPORT > SQLMNT.
2. The Administrator password is requested.

Actual Results: The password to allow the user in is still "bboey".

In Level Promotion "Target Message" should be selected in Reward Type dropdown

Scenario:
1. Go to Level Promotions in Member promotions
2. Go to Setting Tab and populate the list of Reward Type

Expected Result: Target Message should be selected in Reward Type drop-down.

General Batch Import into Enhanced Bad Account does not accept Control Check value of zero.
As part of the development of the "Enhanced Bad Account" feature of the ScanMaster to ENCOR Migration tool (ENCOR-1637), a General Batch file (attached) was created that contains three Enhanced Bad Account records. Since Control Check numbers have no meaning in ScanMaster, the value of this field is always zero-filled in the General Batch file.

The General Batch file imported successfully and the BatchExe.log indicates no errors.

However, the batch is unable to be applied since zero is considered to be an invalid control check number.

Member Maintenance/General Batches: Member Maintenance Does Not Allow the Savings Value That Is Defined for The Loyal Customers Import Specs. Steps to Reproduce.

Issue in Line Properties when saving report with LineTypeIssue in Line Properties when saving report with Line as LineType

Scenario:
1. Login into NavApp
2. Navigate to Store Management >> Financial >> Financial Report Designer
3. Create new report with name TestReport_1601
4. Click on Add Line (+) icon to add new row
5. Click OK Button
6. Select Line from LineType Drop Down
7. Select any character property in type combo box e.g. *======*
8. Select Length as By Row \By Column
9. Now change character property *======* to *Page Break*
10. Verify Length combo box

*Issue 1:*
Actual Results: Length Combo box is disabled but still showing previous By Row\By Column Value

Expected Results: Length Combo box should be disabled with no value selected [Refers to "ENCOR-1601_PageBreak In Length.jpg"]

*Issue 2:*
Now Navigate to preview of Above report [Refers to "ENCOR-1601_PageBreak.jpg"]
Actual Results: Page Break value is displaying for the current business week

Refund giving the wrong price* Buy an item for $3.00

Scenario:

Customer Information not being saved when using the Alpha Keyboard. When entering Customer Information(Function 931) using the Alpha Keyboard(function 1053), the information is disappearing after hitting enter to move to the next line.

Time Restrictions for Alcohol sales not working. It should only prompt for manager override during the restricted times but it is prompted all the time.

The requirements for this issue is keep the functionality as it works today.

On EFT receipts store logo printing twice (on top of receipt).

Scenario:
1. Enable GSP "Use MTX Receipts"
2. Set up a Store Logo to print on receipts in the POS Configuration.
3. Using Buffer printing in Reorganize Receipt Parameters
4. Ring Sale
5. Tender EFT
6. Ring Second Sale

Actual Results: Receipt Logo prints 2 times on receipt.

PLU Batch - changing UOM swipes all Changes done.

 Scenario:
1. Go to PLU batch
2. Create a new batch
3. Edit the batch
4. Go to Shelf Tab
5. Change the Package UOM

Restricted Sales allows the Sale without CC

Scenario:

1. Restricted Sales in Use is Yes.

2. CC for Bypassing Birthday Prompt has Manager Req'd
3. Ring restricted item, at the Birthday Prompt press ENTER, enter Manager ID and the item is sold without entering a birthday.

Scenario:

PLU Audit Report not displaying PLU Name when coming from a batch. When sending changes down through a batch in ISS45 the PLU Name is not always being populated in the PLU Audit report. If the change is made manually in ISS45 then it will always populate the PLU Name in the Audit report.

PLU Audit Report does not show Department change if "PLU follow department Flags as default" set to No.

Scenario:
1. Set GSP 'PLU follow department flags as default' to No
2. Change the department on an existing PLU to a different department
3. Run EOD
4. Select the PLU Audit Report from the End Of Day History Reports
5. Select the Trading Date and Preview

Expected Results: The Upd Old Record should display old Department number and New record should display the new department number

Actual Results: The department displays 0 in both the update old and the new record lines on the report.

PLU Audit Report accumulates the data on the report rather than display only selected date's data.

Scenario:
1. Change some data on a few different PLU's such as description, department, flags.
2. Run EOD
3. Select the PLU audit Report from the End of Day History Reports
4. Select the Trading Date and Preview
5. Confirm the PLU's changed appear on the report
6. Repeat steps 1-4 Selecting the new trading date
7. Preview the report to see the data from the first and second EOD accumulate

Expected Results: The PLU Audit report should only show the changes that occurred between EODs.

PLU Audit Report: Non-Merchandise and Prohibit Discount will never show a change on the Audit Report. Investigation was done to determine the Non-Merchandise value would never change on the audit report because there was a spelling error in the store procedure. (Non Merchandise)

Scenario:
1. Go to PLU Maintenance and change Non-Merchandise flag
2. Run EOD
3. Check End Of Day PLU Audit report.

Actual Results: Not showing a change on the report.

Expected Results: Report should show the flag changed.

Scenario:
1. Go to PLU Maintenance and change Prohibit Discount flag
2. Run EOD
3. Check End Of Day PLU Audit report.

Actual Results: Not showing a change on the report

Loyalty Integration LPE 10.6 - Taxes not calculating at Non-netted item price.

Setup:
ISS45 GSP Non-netted item price
Loyalty Promotion using Mean of Payment setting
Prom 58
Item 1200003068 Tax 1 $12.00

Scenario:
1. sell item with taxes
2. Total

Expected Results: Total tax amount is calculated on item before Promotion Discount.

Creating and exporting a general batch will error out if one of the promotions being exported has an end date of 2030 or higher.

Scenario:

Changing a Password in WIC State Maintenance does not give the ability to save it. 

Scenario:
1. Set up Pennsylvania WIC
2. Set up the communication tab
3. Save and Exit
4. Return to the State Maintenance and change only the password and enter.