Fault Number

Enhancement or Fault Description

WD 5717

TAR# XAZBA5SY3

GROCERY.EXE

Scan Mfg cpn, press dept list key, choose dept, list stays on screen.

can Mfg cpn, press dept list key, choose dept, list stays on screenGROCERY.EXE Version 1.02.02.18 --  64-Key version only The system is programmed to require department entry on scanned manufacturer coupons.  The cashier scans an item then scans mfg cpn.  It calls for the entry of the department.  They press the department list key and a list of departments appears on the screen.  They choose the department number and press enter and then the dept list stays on the screen.  It will not go away until the total key is pressed. This problem exists on the 64-key systems only. 

WD 5720

TAR# RAZB9LHNL

GROCERY.EXE

Subscript Error 9 when use QTY key with items which activate Bundle Electronic Coupon.

Subscript Error 9 when use QTY key with items which activate Bundle Electronic Coupon.  The customer has an item that has a Report Code 20 assigned to it.  They have a Bundle, which requires that 3 items be rung up with Report Code 20.  They then have an Electronic Coupon for that Bundle Code which has a Promo Coupon 1234 attached to it.  That Electronic Coupon calculates no discount.  It is only used to get the Promo Coupon to print at the end of the transaction.  If the item is scanned 3 separate times and the Total key is pressed, the Bundle is satisfied, the Electronic Coupon is activated and the Promo Coupon is printed at the end of the transaction as it is supposed to. If the cashier enters 2-Qty, scans the item, scans the item again, then presses Total, everything works correctly as well. If the cashier enters 3-Qty and scans the item once, the item is again rung up 3 times, but when Total is pressed, they get a "Subscript Out of Range" Error 9 (SYSTEM ERROR) and the register has to be rebooted.

WD 5721

TAR# RAZBAKTHD

GROCERY.EXE

Multiple Gift Cards not getting activated when rung up with QTY key.

Multiple Gift Cards not getting activated when rung up with QTY key. If a shopper wants to buy 6 $20 Gift Cards, the cashier rings up the Gift Cards by entering 6 - QTY and then enters the PLU# for the Gift Card and presses Enter.  The correct amount for the Gift Cards show up in the transaction.  When the transaction is finalized, the system prompts the user to swipe the Gift Card to activate it.  The card is activated is the transaction finalizes without prompting to swipe the other 5 cards. Note from Heather: in talking with Denny we think the Item Maintenance/Batch Maintenance should set all gift card items with the quantity inhibit flag. If the cashier rings up the multiple Gift Cards individually, then the system will prompt the user to swipe each individual card correctly. If ScanMaster requires that multiple Gift Cards be entered individually, then the cashier must be prohibited from using the Qty key with Gift Card PLU's.  Either the POS software should give them an error message when the QTY key is used, or Direct Item Maintenance should automatically set the ENFORCE QTY option to INHIBIT if the Gift Card flag is turned on for that item. 

WD 5723

TAR# XAZB9ULD2

GROCERY.EXE

Not allowed to Overtender when ALLOW OVER TENDER option is set to YES.

Not allowed to Overtender when ALLOW OVER TENDER option is set to YES. Store policy allows the cashier to Over Tender (up to $30.00) when using Discover cards.  But they are not allowed to Over Tender when using any other type of Credit Card.  Registers are 64-key registers. DISCOVER is set to ALLOW OVER TENDER = YES, and MAX OVER TENDER LIMIT is 30.00.  All the other credit cards have the ALLOW OVER TENDER set to NO and the MAX OVER TENDER LIMIT as 0.00.  After pressing Total, the cashier enters an amount greater than the transaction total and presses CHARGE, and then selects BANK CHARGE.  When they select Discover, the register displays CANNOT EXCEED TOTAL.  The cashier gets the same message when they try Over Tendering using any other Credit Card, but that is how the store wants it to work.  The only way to get the Discover card to allow an over tender amount is to change the other Credit Cards to Allow Over Tender and put their Max Tender Amount to the same as Discover.

WD 5724

TAR# RAZBARVES

GROCERY.EXE

Combine Line Item Discount and Store Coupon to take a sale negative.

Ring a $20 item, followed by a 20% line item discount, then $5.00 store coupons took off coupons until the sale went negative.  When the coupons are taken they are not checking for discounts before allowing them.  Should not let the sale go negative. Grocery          $20.00Line Item Disc $4.00-Store cpn         $5.00-Store cpn         $5.00-Store cpn         $5.00-Store cpn         $5.00-Subtotal            -$4.00

 Notes: Multiple Store/Mfg Coupon entries driving transaction total negative. Customer has the Register Control File option CHECK CPN AGAINST DEPT SALES for all register.  When a cashier rings up an item and then applies a Line Item Discount to that item, they are then allowed to ring up multiple Store Coupons or Mfg Coupons into the Store Coupon or Mfg Coupon key and cause the transaction total to go negative, which will force the customer to give money back to the shopper. If no Line Item Discount is involved, the register will display "COUPON NOT VALID" when the total amount of coupons exceeds what has been rung up. When the Line Item Discount has been applied, the system will only allow the cashier to drive the transaction negative by the amount of what was originally rung up into that department.  For example, if $20.00 was rung up originally, then the Line Item Discount was applied; the system won�t allow the negative transaction total to exceed -$20.00.

WD 5726

TAR# RAZBACRQY

GROCERY.EXE

Maxlines ignored when doing split tender.

Maxlines ignored when doing split tenders. Tested on 2.00.03 system and it is broke here also. Default setting of maxlines is being implemented. Getting "must enter totals amount" message when tendering

WD 5732

TAR# RAZBAKTK7

GROCERY.EXE

Debit card allowing refunds when programmed to not allow refunds

The media configurator for Debit Card is programmed Allow Refunds - NO, but it allows refunds to be done anyway.  When the refund is done, it goes through to the EFT provider, in this case Concord, but it subtracts the amount from the debit card instead of refunding it to the debit card. 

WD 5734

TAR# XAZBB7K9Y

GROCERY.EXE

Electronic Coupon discount calculating wrong when using QTY key.

Electronic Coupon discount calculating wrong when using QTY key. Store has a UNIT type item assigned to a Mix Match.  It has a Unit Price of $0.89.  The Mix Match is defined with a Qty of 0 and a Price of 0.00.They have a Mix Match Electronic Coupon built for Buy 1, Get 1 at a discount of 100%.  It is set up as a Mfg Cpn and FAVORS STORE. If the same item is entered into the transaction one at a time, there is never a problem with how the discount is calculated. If the cashier enters 2-QTY or 3-QTY and then enters the item into the ENTER key, and then TOTAL is pressed, the Electronic Coupon is activated, but it gives a discount equal to the total of the 2 or 3 items, resulting in a transaction total of 0.00..If the FAVORS flag is set to NONE, the discount is calculated correctly.

WD 5748

TAR# RAZBH8TSS

GROCERY.EXE

When redeeming frequent shopper dollars with an elec cpn, the CID shows the dollars BEFORE the redemption

When redeeming frequent shopper dollars with an elec cpn, the CID shows the dollars BEFORE the redemptionCustomer had a special promo where they would get a free turkey with 300 frequent shopper dollars.  When the customer had enough frequent shopper dollars to receive the free turkey, the cashier would ring in the free turkey and it would deduct the 300 frequent shopper dollars from the customer's file.  It would print on the receipt the balance of frequent shopper dollars the customer had left.  But on the CID it displays the total of frequent shopper dollars BEFORE the 300 were deducted.  At this point the customer thinks they can get another free turkey.  Register Control file question "Redemption reset special promo" did not make any difference in what was displayed on the CID.

WD 5750

TAR# XAZBCLKUP

GROCERY.EXE

Frequent Shopper discount, discounts bottle deposits.

Frequent Shopper discount, discounts bottle deposits. set up a frequent shopper discount to provide employees with a 10% discount for purchases over $10.00 but under $300.00. I duplicated the problem. She manipulated the system into this as follows: In the Department Maintenance      Flagged each departments with the Frequent Shopper as desired In the Register Control File      Enable Enhance Electronic Coupon = y      Enable Enhance Frq Shopper Prgm = y      Frequent Shopper Program Desc = Associate      Print Frequent Shp Message = y      Use Item Base Points Desc = y      Item Price Base Points Desc = Purchases      Frequent Shp Level Set in Cust = N      Frequent Shp Level Match in Ecp File = Y Customer Maintenance      Set the Employees to a Level 1Frequent Shopper Discount Matrix      Level 1 = 300.00 @ 0%      Level 2 = 300.00 @ 10%      Level 3 = 99999999 @ 0%Level Code Maintenance      Level 1 = 10%      Level 2 = 10%      Level 3 =OVER LIMIT Created an Electronic Coupon in the Electronic Coupon Maintenance      Total Sale of more than $10.00 at 10% with a Level 1

WD 5755

TAR# RAZBCLHYW

GROCERY.EXE

Cash change / cash refund showing incorrect amount for Electronic Food stamp ref

Cash change / cash refund showing incorrect amount for Electronic Food stamp refunds. The Electronic Journal and customer receipts reflect incorrect cash change and cash refunds when refunding electronic food stamps. The dollar amount of the refund is correct, but not the cent portion.

WD 5759

TAR# XAZBCZUXT

GROCERY.EXE

Not calculating more than $100 Line Item Discount for items $1999.99 or more.

Not calculating more than $100 Line Item Discount for items $1999.99 or more. Customer has a 50% Line Item Discount defined.  System is installed in a furniture store, so if an item for $1999.99 or more is rung up and the Line Item Discount is applied, the system will not calculate more than a $100 discount.  If the item is $1999.98 or less, the discount is calculated correctly

WD 5768

TAR# XAZBDA44Z

GROCERY.EXE

Set up a Total Sale Electronic Coupons in this way:

1.  Over 10.00 total sale gives 1 frequent shopper point2.      Over 20.00 total sale gives 2 frequent shopper points3.      Over 30.00 total sale gives 3 frequent shopper points4.      Over 40.00 total sale gives 4 frequent shopper points5.      And so on up to 3 or 400 dollars The cashier rings in 20.00 and the totals and tenders the sale and they get 2 points.  This is working correctly.  BUT�If the cashier rings in 20.00 and then totals and then clears back to the sale and rings in 10.00 and then totals and tenders the sale they get 2 points for the first total of over 20.00 and then 3 points for the second total of over 30.00 which is a total of 5 points for that transaction.  The customer should only get 1 of the Total Sale Electronic Coupons which would be the 30.00 one since it is the greatest

5779

TAR# XAZBDWK6Z

SMWITEM.EXE

Step through the item file by clicking "Next" causes the "Last Maintained Date"

Step through the item file by clicking "Next" causes the "Last Maintained Date" to change to current date and the "Regular Price" to change to the "Item Price�. Problem reported as: Whenever a batch is applied and the "Regular Price" does not match the "Item Price" and you access that item in Direct Item Maintenance, The "Last Maintained Date" changes to current date and the "Regular Price" changes to the "Item Price�. Worked with customer - logged onto store system and observed as customer stepped through item file. Saw several items "Last Maintained Date" change just by stepping thru. Transferred the itrail.log and another copy of item file to lab system.  Set up test in lab by placing the customers item file onto lab system Using SM 1.2.2 and smwitem version 1.2.0233. Also tested using latest patches and smwitem 1.2.0311. The results were identical. Tested on a 2.00.03 system as well with the same results. Test and Results: Turned on the item trail feature. Entered an upc at random and then stepped thru the item file by pressing next. Observed several items "Last Maintained Date" changes just by stepping thru. Reviewed the itrail.log and noted that the field "Regular Price" in positions 202-207 was changed. Further review showed that it was changed to the contents of the "Item Price" field in positions 46-51. Next I converted the item file to an .asc format and searched it for an item that had a different item and regular price. Went back into item maintenance and entered an item (3 - 4 items in front of the one with the different regular and item prices). Stepped through the item file until hitting the target item. Noticed that item change it's "Last Maintained Date". Looked at the itrail.log to verify and saw that item had been changed.

5782

TAR# RAZB9MHZ7

SMWMASS.EXE

Free Item status flag not available for mass attribute or batch list screen.

WD 5784

TAR# RAZBGQMJ5

GROCERY.EXE

Store is able to start a new transaction with the cash drawer still open from the previous transaction. On 2.0 and 2.1 systems, can enter or scan items with the drawer still open from a previous transaction. When they do this, the items are scanned but appear to be buffered in that they do not appear on the pos screen until after the drawer is closed. Then they appear as normal.

WD 5787

TAR# 237799

GROCERY.EXE

no elec cpn applied if item included in negative transaction

Using an item that has an electronic coupon attached to it for an amount off.  This item is 5.00 with .50 off.  Then have a negative department that is used for Lottery paidouts.  Key in an amount that is 5.00 or greater than 5.00 into the negative dept.  Then ring in the item that is  5.00 and has an elec cpn of .50 off and you will not get the elec cpn.  Ring in the item first then the amount into the negative dept then the user  will get the elec cpn.  This was reported in 1.2.1.72 and 2.0.1.29 and 2.2.2.16.        Example:   Correct                         Not Correct   Bread        5.00               Lotto        5.00-R (negative dept)   elec cpn      .50-              Bread        5.00   Lotto        5.00-R   item subtotal  .00              item subtotal  .00   elec cpn ttl   .50-              total         .00   cash refund    .50This happens in the above example if the amount input into the negative dept  is 5.00 or more. 

WD 5789

TAR# RAZB26D2V

GROCERY.EXE
Error in Module UCI after register went offline

Dynakey/CID/Microtrax Customer was online ringing a transaction that had UCI discounts in it and the server crashed.  The register rebooted and came up offline and gave an "Error in Module UCI" and would not work.  It was rebooted and the error kept coming back.  The register could not be used in offline mode.  Had to wait for the server to be repaired and be back up and running so the register could be brought online so they could run transactions on it.  This caused the store to have only 2 working registers in a 24 hour store.

WD 5792

TAR# 241129

GROCERY.EXE
Voids & Error Corrects of Large Refund Amts over -999.99 give wrong totals

Voids & Error Corrects of Large Refund Amounts: Amounts over -999.99.  The field in the tlog is capable of handling a 6 digit number.  The field in grcprstl.btr is capable of handling a 9 digit number. Voids & Error Corrects of Large Refund Amounts: Amounts over -999.99.�         Amount on Cashier Report $-1161.40 is incorrect. Should be $-9161.40�         Amount on Voids & Error Correct Reports is correct (Voids Total -274.12, Error Correct Total -8887.28�          See Transaction #08078600o        Void/Error Correct Total for this sale should be -9190.94.  Void Total should be -8900.97.  Error Correct total should be -289.97o         Void/Error Corrects for all other transactions for cashier #105 total $29.54.                                                          o        Complete Void/Error Correct Total for Cashier #105 should be -9161.40o        Difference between report & calcs -9161.40 - -1161.40 = -8000.00.o        When the -8900.97 Void amount was written the thousandth digit was truncated from the total and the void total was written as -900.97.o        Using the -900.97 + -289.97 +29.54 = 1161.40.  The total on the Cashier Report for Cashier #105.vii. Take the Void/Error Correct Total from the Cashier Report of -1161.40 and subtract the 29.54 from the other sales.  You get a result of -1161.40.  This would be the Void/Error Correct Total actually written to gcprstl.btr for trans #08078600.

WD5801

TAR# W312307405

GROCERY.EXE

Falcon/64key software not prompting to Insert Decline Slip for EFT Decline info

tore issues Gift Card authorization request to EFT Provider.  If EFT replies with an "Insufficient Funds" or "Network Offline" or some other Decline message, the register should prompt the cashier to insert a slip in the slip printer to print the EFT Decline information. If the ENABLE 7156 DELAYED RECEIPT is set to "N", the system prompts the cashier to "Insert Decline Slip" and everything works fine. If the ENABLE 7156 DELAYED RECEIPT is set to "Y", the system does not prompt to insert a slip and nothing is printed on the receipt printer.  If the cashier goes ahead and inserts a piece of paper in the slip printer, the register starts printing the Decline information immediately, but then the slip does not release the slip after printing is completed.

WD 5804

TAR# RAZB6NSDS

GROCERY.EXE

First item scanned does not display on 2x20.

When the cashier scans the first item in an order, that item does not show up on the 2x20 display.  Every item after that shows up with no problem.  The problem occurs for every transaction

WD 5805

TAR# XAZB4WUQJ

GROCERY.EXE
CID total is not updated until the total key is hit.

CID total is not updated until the total key is hit.  The correct amount shows on the cashier screen, but does not match total on CID. If you ring items that have electronic coupons attached the cashier screen shows them immediately except the CID. Sierra Nevada use xiNETix EFT & promotions Notes: Customer has an Electronic Coupon on Chili Beans for "Buy 5, Get 1 at a discount of $2.15".  Each item is $0.89.  When the 6th item is scanned, it shows the $2.15 discount correctly, but on the CID, it shows $5.34 for the transaction total.  The Cashier Display shows $3.19, which is what it should be.  When the Total key is pressed, the total on the CID then displays correctly.  The receipt also prints the correct transaction total.

WD 5806

TAR# RAZB9LHL2

GROCERY.EXE
Electronic Coupon Report by Bundle Code does not show the quantity or amount

Electronic Coupon Report by Bundle Code does not show the quantity or amount in $$$ of bundles sold. All other Elec Cpn report types work.

5808

TAR# RAZBA9QCD

SMWSTMNT.EXE

Must turn on printing of APR% Line to get Aging messages to print on bottom of AR Statement.

In the A/R Statement printing screen you can program some messages for 0-30, 31-60, 61-90 and 90+ amounts due.  Then one of them, depending on when the balance is due, will print at the bottom of the statement.  I have found that the only way to get it to print is to set the backoffice control file option:A/R STMNT: DON'T PRINT APR% LINE  -  NOThe option:   A/R STMNT: DON'T PRINT AGING can be set to YES or NO and it will print as long as the APR% LINE option is set to NO.

5811

TAR#

RAZBARVET

SMWADMV.EXE

Subsequent pages on Ad Level Movement Report have no headings

Only the first page of the Ad Level Movement Report has headings over all the columns.  All subsequent pages have no headings.  These reports are taken by the customer and then sent to vendors to look over and it makes it difficult to read. 

5813

TAR# XAZBBPW6C

SMWITEM.EXE

PRICE field in the LTD QTY/PRICE line is grayed out.

In the Direct Item Maintenance screen, any UNIT type item will have the PRICE field grayed out in the LTD QTY/PRICE line.  The QTY field is available, but the PRICE field is not. If the user presses enter at the UNIT PRICE field, then the PRICE field becomes available.  It will also become available if the ITEM TYPE is changed from SPLIT and then back to UNIT

WD 5815

TAR# XAZBC36N3

GROCERY.EXE

Family Code 992 coupon always returns a "Coupon Not Valid" message whenever scan

Family Code 992 coupon always returns a "Coupon Not Valid" message whenever scanning or hand keying. Neither the customer nor I were ever able to find any UPC that would allow this particular coupon to be used. The particular coupon UPC is�"5  12000  99250  1"

5816

TAR# XAZBCHH6X

SMWF2BAT.EXE

Go to Convert PLU to Batch and create a batch of all Scale Type items.  Once the batch has been created go into the batch under Edit Batch.  Wait for the Point and Shoot (Item List) menu to display on the screen.  Once it is displayed, notice the column headed SP.  This is where the Weight-Lb information is displayed.  On some if not all scale items there will be 0.00 in this field even though in the item record itself there is 1.00.  NCR was able to recreate the issue of it not showing at all on the point and shoot list under the SP column.   It was reported by the customer that if you go into the item record and look at it, then exit out and go back into the edit batch, the 1.00 will show under the SP column.

WD 5871

TAR# RAZB49LRE

GROCERY.EXE

Multiple Promo Coupons printing when attached to Total Sale Electronic Coupons.

MAX CPNS TO PRT UP TO 19 = 2Promo Coupon #2 is for a free 10-15 pound turkey. Promo Coupon #3 is for a free 16-22 pound turkey. Total Sale Elec Cpn for OVER $75.00 has Promo Coupon#2 attached to it. Total Sale Elec Cpn for OVER $100.00 has Promo Coupon#3 attached to it. Cashier rings up $76.00 and presses TOTAL.  Cashier presses CLEAR. Cashier rings up another $25.00 and presses TOTAL. Instead of printing just the Promo Coupon attached to the "SALE OVER $100" Total Sale Electronic Coupon, both Promo Coupons print at the end of the transaction, resulting in the shopper getting two free turkeys instead of one. As a workaround, the MAX CPNS TO PRT setting was changed to 1, and the Promo Coupons were built so the larger turkey would print first.  It is possible that the system prints the Promo Coupons in order by the PLU# assigned to each Promo Coupon, so the Promo Coupon should be modified so that the larger turkey coupon should have the smaller PLU#.  Otherwise, if a shopper purchases over $100, the coupon for the smaller turkey would be printed instead of the one for the larger turkey.

WD 5897

 TAR# unknown

GROCERY.EXE

Foreign Currency Rate Changes on the register are not written to the FC log file

Foreign Currency Rate Changes on the register are not written to the FC log file (F:\grocery\files\log\smwfrate.log).  I have attached a sample log file

SMWSETTL.EXE

Auto Settle writing to audtrail.old.  Should be writing to audtrail.asc.

WD 5901

TAR# XAZBBX42V

GROCERY.EXE

American Express gets dropped from Bank Charge list if Discover Card is enabled.

American Express gets dropped from Bank Charge list if Discover Card is enabled. Using 2.00.03.06, with 64 key keyboard, if American Express Card is an enabled media and Discover Card is enabled, American Express gets dropped from the available media on the 64 key display. However, it is still enabled and by selecting "3" for media type the transaction will get rung up as American Express. No other media has this effect, only Discover Card. Could not duplicate in 1.2.2.19 and 2.01.00.21 using Dynakey. Only seems to be associated with 64 key.

SMWBCTRL.EXE

If there is an extra blank line in SMWBCTRL.TMP, the last option in the bocf is

When there are extra lines at the end of SMWBCTRL.TMP, the BackOffice Control File Editor does not save the changes made to the last option in the file.  This was brought to light with the files used for the 2.01.00 GCA install.  SM2BCTRL.exe V. 2.01.00.09 & SM2BCTRL.TMP DATED 4.6.2004 (ATTACHED).  The current SMWBCTRL.TMP (08.06.2004) in the 2.01.01 testshare folder does not have any blank lines at the end

RCSSIL.EXE

Show that information was saved when clicking on the "Save" button on the Configuration Screen

Show that information was saved when clicking on the "Save" button on the Configuration Screen.

RCSSIL.EXE

Clicking "Close" on the Configuration screen, should warn the user that changes have been made and do they want to Save?

SMWARACT.EXE

Account Number fields allow for more than 12 digits to be entered.

SMWAGRPT.EXE

Account Number fields allow for more than 12 digits to be entered.

SMWSTMNT.EXE Account Number fields allow for more than 12 digits to be entered.

6040

TAR# RAZBK8KJ4

SMWPDIMR.EXE

Unit cost incorrect in PLU item report.  If an item has a unit cost defined, the PLU item report displays it incorrectly. The decimal position for unit cost appears to be shifted 1 place to the left

6041

TAR#

RAZBHLXJ9

SILPROC.EXE

If split quantity price, quantity will show, but not price; showing 0 price. Displaying 0 in batches.

If split quantity price, quantity will show, but not price; showing 0 price. Displaying 0 in batches. ScanMaster 1.2.2. Having problems with Silproc. If split quantity price, quantity will show, but not price; showing 0 price. Displaying 0 in batches.

6054

TAR# RAZBARVET

SM2ADMV.EXE

Subsequent pages on Ad Level Movement Report have no headings.

Subsequent pages on Ad Level Movement Report have no headings

Only the first page of the Ad Level Movement Report has headings over all the columns.  All subsequent pages have no headings.  These reports are taken by the customer and then sent to vendors to look over and it makes it difficult to read.

SMWCOMCF.EXE

Improper message showing with SAVE

If you move your mouse over the SAVE button, the message at  the bottom of the screen shows, "Click here to SAVE & EXIT".         Clicking on the SAVE button will not SAVE it and then exit.  EXIT should be removed from the message.

SMWFMENU.EXE

Same hot key being used on the MENU.

The same hot key is used for CASHIER REPORT and CONSOLIDATED TLOG REPORTS. The ALT + C.                  This depends on how you have your Backoffice Control File question set for ACCOUNTABILITY BY LANE.  Depending on how this is set, you'll either see the buttons "CASHIER REPORT" (Hot key being ALT + R) and "LANE PRODUCTIVITY" or the button choices will be "LANE REPORT" and  "CASHIER REPORT" (Hot key being ALT + C) which conflicts with CONSOLIDATED TLOG REPORTS.

SMWCUST.EXE

Using ALT + A (hot key) for ABORT doesn't work properly. Under the X-FER CHARGE, if the user clicks on the ABORT key, it works properly, if you use the hot key ALT + A for the ABORT key, it acts as if your trying to transfer to a zero account,  user will get the message "INVALID ACCOUNT - Zero is an invalid account.

SMWFIXMM.EXE

Small "M" for ScanMaster.

ScanMaster's "M" is lower case in the top message bar and when  running the application it shows "Processing ScanMaster item file.

SMWITEM.EXE

Lower case "M" showing for ScanMaster. Lower case "M" showing for ScanMaster.  Lower case "M" showing for ScanMaster.

SMWLABEL.EXE

Hot Key not working and a lower case "M" for ScanMaster

SMWH2CUS.EXE

ABORT and ABOUT have the same Hot Key.

SMWMATRX.EXE

Hot Key not working and an incorrect message showing.

If you move the mouse over DEPARTMENT LIST, the message "Click  here to toggle Holiday Matrix Editing" shows. This is the       message for the CHANGE MATRIX button.  Also, the ALT + C (Hot Key) for CHANGE MATRIX doesn't work.

SMWMDFEE.EXE

Incorrect message showing. Incorrect message showing

If you move the mouse over PRINT LIST, the message states,  "Click here for Program Information". This is for the ABOUT button.

SMWMEDIA.EXE

Incorrect message showing

If you move your mouse over the buttons "EBT, GIFT CARD and TENDER CREDIT", the message at the bottom of the screen shows,  "Click here to select EBT"

SMWBATCH.EXE

Lower case "M" for ScanMaster

SMWEJBKP.EXE

Misspelled word. Misspelled word

If you move the mouse over the PREPARE button the message at  the bottom of the screen states, "Click here to begin backup".      "BEGIN" is spelled wrong.

SILPROC.EXE

After Conversion from Profit Trax SIL - Lost Critical Error Message Box when processing batches.  This error would stop all processing.

Notes: Here is what I found.1.  I put on the old, old Profit Tracks SIL (5 years ago SIL) and ran with test SIL file.  This file contained several SIL host files. The second file (batch) had a missing ";" at the end of the batch.  SIL needs this at the end of the SIL files or else it will see there is a critical error, and does not go on.  When this old SIL hit's the missing ";", the processor stops and shows a message on the screen "Parse ERROR: 4102 Reading Interpreting".  2.  With the latest version of the SIL processor 1.02.03.03 (and 1.02.01 and 1.02.02), the processor will process up until it hits the missing ";" and just shows the message "SIL PROCESSOR:  Finished Processing SIL Requests.� In both the old and new versions, the HOSTAUDIT or ERROR.LOG will show the error, "(3000, '',1,8,28 'SYNTAX ERROR'; Line = 175).So, the old Profit tracks SIL stopped processing and showed a message (not exactly pointing out the error) and the new SIL also stops processing but doesn't indicate that it couldn't process any more host sil batches in the file.  Customer is actually asking for a message that states, "Critical error, SIL processor could not finish processing the file

SILPROC.EXE

Item # field (F26) not being imported/exported correctly all the time

User is trying to import the Item # field (F26) from a SIL file provided by the Host. The data in that field is not getting imported correctly all the time.

GROCERY.EXE

ACH card types do not mask Account # on Receipt, Store Signature Slip, Authorization file, Tlog, Settlement file, nor Log file.

ACH card types do not mask Account # on Receipt, Store Signature Slip, Authorization file, Tlog, Settlement file, nor Log file.  Account #'s need masked on all receipts and in all files.  Also the pin block needs masked in all files.

GROCERY.EXE

Checking Account #'s need masked on Receipt and in all files.

Checking Account #'s need masked on receipts and in all files.

GROCERY.EXE

Gift Card types do not mask Account # on Receipt, Store Signature Slip, Authorization file, Tlog, Settlement file, nor Log file.

Gift Card types do not mask Account # on Receipt, Store Signature Slip, Authorization file, Tlog, Settlement file, nor Log file.  Account #'s need masked on all receipts and in all files.  Also the pin block needs masked in all files.

GROCERY.EXE

Instore Charge types do not mask Account # on Receipt, Store Signature Slip, Authorization file, Tlog, Settlement file, nor Log file.

Instore Charge types do not mask Account # on Receipt, Store Signature Slip, Authorization file, Tlog, Settlement file, nor Log file.   Instore Charge need to mask Account #

SMWXTRCT.EXE

Tlog Utility - Open Department Returns and Refunds are added into sales.  Should be subtracted.

GROCERY.EXE

Limited quantity item periodically rings up only 1 item at the reduced price.

Limited quantity item periodically rings up only 1 item at the reduced price.

Scenario: Created limited quantity price for cigarettes. Regular price is 31.99. Limited quantity price is 23.99. Cigarettes are set up to buy 2 at limited price. Sometimes, however, the 1st item rings up at 23.99 and 2nd at 31.99. Note this problem is difficult to duplicate. Please see transaction number 28105983 in the 03322TL.ZIP file.

SMWPCKUP.EXE

Auto Pickup then edit and accept cause pickup rollover & Out of sheet balance.

Scenario:

Run a system clear using SM2CLR.EXE

BOCF (BackOffice Control File) setting 'Use Auto Pickup Feature' set to 'Y' Yes

1.       Ring $100.00 open dept sale for cashier 456 and tender $100.0 to cash

2.       Sign off the register or not

3.       On the backoffice run Pickups/Loans

4.       Select the cashier.

5.       Click on the Auto Button

6.       Go to the cash pickup field and enter -25.00 (notice that the cash field in the new drawer total column in $25.00, but the total at the bottom of the column is zero.

7.       Click accept and follow the steps to finish the pickup.

If you check gr2store.btr the 0 date O record in the total pickup/loan field 'Total Pickup Amount' you will see '0000000000010000'The 'Total Pickup Amount' should be '0000000000007500'You could follow this through by settling the cashier and running an EOD (End Of Day) and completing the Office Reconciliation and Final Deposit and see the that Store Totals Report shows a 'Pickup Rollover' of $25.00 and an 'Out of Balance' of $-25.00.

TAR# RAZB9MHZ7

SMWMASS.EXE

Free Item status flag not available for mass attribute or batch list screen.

SMWITEM.EXE

In hosted batches, any items that were attached to a link(master item), would revert back to the regular price (of the master item) if the user opened that item (linked item) inside that batch.

Also, if the "Master" link happens to be in the batch, and you click on it while in the batch, it changes the price back to regular and happily adds all items linked to the Master into that batch