Enhancement or Fault Number

An option will be added  to Add Line Item Discounts back to sales.  Similar to how coupons are added back to sales.  Sales would be reported  as a gross figure instead of a net figure.

Affected Applications

SM2TLRPT.EXE, SM2BCTRL.EXE, SM2XTRCT.EXE, SM2CTLOG.EXE, SM2CSHRP.EXE & SM2BCTRL.TMP

Add support for 20 digit Promotion code in the item and electronic coupon files.

Affected Applications

SM2ECRPT.EXE, SM2ECPN.EXE, SM2ECRPT.EXE, SM2SILPR.EXE, FM Applications, WG2.EXE

Add the ability to assign multimedia groups.

Add the ability to save Multimedia information by lane.

Affected Applications

SM2PMM.EXE, SM2CID.OCX and WG2.EXE

Add totalizer for Average Sale Amount.   Would like to see the Average Sale Amount from the Store Totals Report on the SRR.

Affected Applications

SM2BSRR.EXE, SM2SRR.EXE & SM2CSHPR.EXE

Add Store Number & Store Name to the SRR Export.    Get Store Name and Store Number from the BackOffice Control File.  Place Store Number in A1  and place Store Name in A2.

Application Affected SM2SRR.EXE

Add support for option  "Show Receipts before Paidouts on SRR" in BOCF. This option when set to "Y" will display the Receipts (and sales) first then the Paidout (and deposits) second.  Memo section will still be last.

Applications Affected

SM2SRR.EXE, Sm2BCTRL.EXE and SM2BCTRL.TMP

Enable feature in Crystal Reports to allow an Item or Movement Report to be exported to Excel, Word. 

Application Affected SM2PDIMR.EXE

Allow for discounts up to 100%.  Both manual and in the Register control file.

Applications Affected

WG2.EXE and CONTROL.TMP

Add Support for S&H (xiNETix) Financial Spec 1.09.  All financial receipts had to be printed from the ScanMaster printer instead of the S&H printer.  All Promotion Receipts will still print on the S&H printer.  This feature is commonly referred to as "Continuous Receipt.  Gift Card Activation and Balance Inquiry is to be moved to the ScanMaster side.  Support for the BuyCheck Check Processing System.  S&H needs to be able to send information directly to the printer as well as be able to send a "Soft Decline" which can be reprocessed with a manager ID (entered on S&H terminal).

Application Affected WG2.EXE

Program needed to automatically delete expired coupons from GRCPOINT/GR2POINT.  A new option "Number of days before auto-deleting expired electronic coupons" needs added to the backoffice control file.  This should be a 3 digit numeric field.  It will be used by the new SM2CLNEC.EXE application, which will need placed in the EOD.

Applications Affected

NEW SM2CLNEC.EXE, SM2BCTRL.EXE and SM2BCTRL.TMP

Implement Item Movement reportable by date and time using the E/J Tables.  The data needs to be searched by entering date ranges and time ranges along with all other movement reporting criteria available in the standard movement reports.

Application Affected

New SM2EJMRP.EXE

Need a mechanism to update the CIDLOGO image.  Use Multi-Media Maintenance to update CIDLOGO (bottom right hand corner of the CID) to the register.

Applications Affected

SM2PMM.EXE and WG2.EXE

Add Gift Card Recharge Feature as per the V2 EPI Specifications.

Applications Affected

WG2.EXE, SM2RCTRL.EXE and CONTROL.TMP

S&H Auto-Point Redemption Feature.

S&H / xiNETix has a program where the customer can redeem points they've earned for special deals on their current order (rather than saving them up for prizes in the S&H catalogue).  Currently, the cashiers have to identify these special items from memory, ask the customer if they want to redeem the points, then enter a four digit PLU (free item) to communicate the customer's response to xiNETix.  xiNETix then, typically, issues the a credit to reflect those wishes.  Wanted is a system where they can maintain these items in a database, the POS can then prompt the cashier, the cashier can hit Y/N and, if Y, the POS will automatically ring the free PLU which corresponds.

Applications Affected

WG2.EXE, SNHEDIT2.EXE, SNHMENU2.EXE, SM2IMENU.EXE, and SNHINI2.EXE

Customer request to be able to enter the offsale date when creating the sale batch. To prevent forgetting to edit the offsale batch.

Application Affected

SM2ITEM.EXE

Change to xiNETix Customer Origin to indicate CHANGED number   Today, the customer origin flag, in the header TLOG record, indicates whether the customer number entry was initiated on ScanMaster or xiNETix (0 or 1).  This is to be expanded to

0 = Originated at SM and validated by S & H

1 = Originated and validated by S & H

2 = Originated at SM and either converted or manually overridden by S & H.

Applications Affected

WG2.EXE and SM2EJRPT.EXE

Add the Batch Name at the top of the Point & Shoot List.

Application Affected

SM2BATCH.EXE

Add an option in Register Control/Media Config to allow selection of either or both.  Paper Food Stamps choice appearing on the screen even when they are no longer accepted at the store.  Currently when Foodstamps are selected, both Paper and Electronic appear on the screen inviting cashiers to make a mistake.

Applications Affected

WG2.EXE, SM2RCTRL.EXE and CONTROL.TMP

Add a column to the SRR that displays Percent of sales. 

Application Affected

SM2SRR.EXE

Make account # masking and exp date printing optional on store signature slip

Currently the account # is printing complete as well as the expiration date on the store copy of the signature slip.  An option for truncation of account number on store slip needs created.  An option for disabling the printing of exp date on store slip needs created.

Applications Affected

WG2.EXE, SMWRCTRL.EXE and CONTROL.TMP

The SIL Processor will have an option to strip off the trailing check digit on UPCs.

Two new options: 

Strip UPC Check Digit (during import)

Add UPC Check Digit (during Movement)

Add SIL Mapping Feature.

Assign the desired ScanMaster-supported SIL field to any standard SIL field.

Applications Affected

SM2SIL.EXE and SM2SILPR.EXE

Display customer picture when tendering checks and Instore Charge.  Customer Picture is NOT to be displayed when Frequent Shopper Number is scanned.

Although the customer RECORD may be accessed by the checking account or MICR info (depending on configuration), the customers picture file is still accessed by the 12 digit primary account number (123456789012.jpg).

Applications Affected

WG2.EXE

New Feature

PID # 8192-9220

TAR# XAZB353NR

Total Time Discount not discounting on Net Amount.  When the Enable Net Discount option is turned on, and there are Mfg or Store Coupons in the transaction, the system is still discounting on the Gross amount, not the Net Amount when a Total Time Discount is applied. 

The documentation identifies this option as only being affected by Store Electronic Coupons (and Line Item Discounts), but it needs to include anything else that might reduce the gross amount of the sale, including regular Mfg and Store Coupons.  Then the Discount will be taken on the true Net Amount. 

Register Control File settings:

Enable Net Discount Str Cpn   701562

Enable Net Discount Str Dbl   701563

Enable Net Discount Mfg Cpn   701564

Enable Net Discount Mfg Dbl   701565

Enable Net Discount Line Dsc 1701566

Enable Net Discount Line Dsc 2701567

Enable Net Discount Line Dsc 4701568

Enable Net Discount Line Dsc 5701569

The old question "Enable Net Discount" was changed to:

Enable Net Discount Str EC Cpn701423

Applications Affected

WG2.EXE, SM2RCTRL.EXE and CONTROL.TMP

Display customer picture when tendering checks and Instore Charge.  Customer Picture is NOT to be displayed when Frequent Shopper Number is scanned.

Although the customer RECORD may be accessed by the checking account or MICR info (depending on configuration), the customers picture file is still accessed by the 12 digit primary account number (123456789012.jpg).

Applications

AffectedWG2.EXE

Add Support for Debit Conversion

If  �Enable Credit/Debit Conv (Y/N)� is set to Y, all credit purchases will be processed with an �S� in the Special Transaction Flag field of the V2/EFT/EPI spec. 

(The �S� signals to the EFT Processor that the media is �spinable� and they may reply with a PIN Reprompt)

Applications Affected

WG2.EXE

SM2ACEMP.EXE

User Interface/Display needs "cleaned up" a little.  User Interface/Display needs "cleaned up" a little.  Minor adjustments to display to help it look better when processing the EOD.

SM2ASC2B.EXE

When importing older style batch files (1.2.2 or 2.0.0), the import is failing.  It works properly for 2.01 batches.

SM2BAPLY.EXE

Bring back the feature of batch errors showing in "Print Exceptions"

SM2BAPLY.EXE

It was found that an item in a batch that should not be active was getting staged in the current batch.

SM2BAPLY.EXE

When an EOD is ran before midnight and you are using Enhance Price Management, the correct items are not staging.

SM2BAPLY.EXE

Offsale batches are not applying correctly when the EOD is run before midnight.

SM2BATCH.EXE

Label Export Not Completing

SM2BATCH.EXE

When exporting the unit size, it is being padded incorrectly.  In looking at the LBLEXPRT.ASC file, I noticed that the decimal is in the wrong place in the 'size' field.

SM2BATCH.EXE

When running Enhanced Price Management it was found, that if the Current Items, Header Record was missing it would not be recreated, so the Current Items batch was not displayed in the Batch Menu.

SM2BCTRL.EXE

When there are extra lines at the end of SM2BCTRL.TMP, the BackOffice Control File Editor does not save the changes made to the last option in the file.

SM2CMON.EXE

if the Server goes OFFLINE, the Cashier Monitoring Freezes up.  You can't click on anything but in one of the ACTIVE CASHIER Lists, the red "05  Trish  009 >BO1" starts duplicating in that box and I have to Task Mgr. out to stop it.  It completely fills up my ERROR.LOG w/ "09-03-04  21:03:24

SM2CMON.EXE:  An error (3) occurred while attempting to Get Next in the Employee File (GR2PRS.BTR)". It's like a continuous loop.  I was able to get this to happen 3 other times, not during a Server crash, but I don't know how I did it.

If I'm monitoring a cashier it shows "List #1 Scrolling".  I click that and it states "List #1 Stopped", if I double click the area it stops the monitoring, if I click again to start monitoring again, it stills shows "List #1 Stopped" but it still scrolls.

If I go into VIEWER, and click on a date to view to fast it sometimes will freeze up and I can't do

anything but Task Mgr.  out.  Also, if I double click it a couple times, several viewers will show.

While in the Viewer or printing, the 3rd HEADER line shows as "************************************", it should show the rest of the address "Warrendale".  This line is Double High, Double Wide.  If it's not, then the correct line shows.  Don't know if this is an ASCII Viewer thing or not.

SM2ECRPT.EXE

UCI/UMI Coupon Movement not working in EC Report.  Data in the file is not being displayed by Report.  Movement not working

SM2EJ.EXE

EJ "Exits with errors" when processing UCI Coupons.  Found through investigation that UCI coupons with a "ID Number" are processed into ScanMaster Electronic Coupon Movement (GR2POINT.BTR).  Coupons without an ID (or all zeros) are ignored.

PID # 8192-10941

TAR# XAZBGSYMQ

SM2F2BAT.EXE

Convert PLU Report to Batch not adding all items into the batch that match the criteria specified.

User is attempting to create a batch that includes all items in the item file (over 90,000 items) so they can run the Mass Attribute Batch function to turn on the Frequent Shopper Flag for all items.

In the CONVERT PLU REPORT TO BATCH screen, the select the defaults for all selection criteria and click on CREATE.  The system creates the batch and the function completes without any errors displayed.  However, when that batch is selected in the CREATE/EDIT BATCH function, they discover that only 1765 items were added to the batch.

If a batch is generated for only items in Department #1, only 90 items are added to the batch.  However, if a PLU FILE REPORT is generated for all items in Department #1, a report is displayed showing over 66,000 items.

SM2FMPRC.EXE

Price Change is not logging to ITRAIL when in Direct maintenance mode.

SM2FMSHF.EXE

Shelf Audit is not logging to ITRAIL when in Direct Maintenance mode.

SM2ITEM.EXE

Split Pricing is allowing for a $0.00 price

 Item Maintenance is allowing you to enter a $0.00 price, 0 qty. for a Split Price item.  In SMWITEM v. 2.00.03 and 1.02.02, if you tried to enter a $0.00 price and 0 Qty. it would error "Error!  Must Enter Split Qty."

SM2MMENU.EXE

Hot Keys not working properly -"Multimedia Maintenance" and "ABOUT" have the same HOT KEY, ALT + A.  -ALT + B, "Bottle Link Editor" just highlights the "Bundle File Maintenance" button.

PID # 8192-9419

TAR# XAZB3XES6

SM2PCKUP.EXE

Sign off pickup receipt cuts off last character of media descriptions

Enable Pickup Receipt is set to Yes in register control file.  When cashier signs off the pickup receipt looks like this:    

          Cas                          $

          Chec                        $

          Ef                             $

          Vis                           $

          American Expres    $

          Instore Charg          $

          Eb                           $

          Store Coupo           $

PID # 8192-8900

TAR# XAZB2ESS5

SM2PDIMR.EXE

Problem with creating configuration files for movement report.  When creating a configuration file for a PLU Movement Report, you must save the one you create and then exit out.  It seems that if you create a new config file than save it, then try to create another one, it messes up the files. It will always name the new one the same as the old one.  If you create one then exit out of the plu report then go back in it works fine.

SM2RPAIR.EXE

Repair not working correctly with Batch Files.  When running a repair on Batch Files you get a Btrieve Error 8 in the Error Log.

SM2SETTL.EXE

Auto Settle writing to audtrail.old.  Should be writing to audtrail.asc. 

SM2SILPR.EXE

The VendorID does not always import/export correctly the BOA engine is rejecting it during processing.

SM2SRR.EXE

Handkeyed line in the Memo Section of the SRR affects the safe balance and balancing.

In building St Claire Shore's SRR, I needed to placed a handkeyed line for memo information on the SRR.  I used totalizer 500.  They were using this line to transfer over productivity information from the Store Totals Report.

If the Totalizer is edited on the current day, the addition of the amount is treated as if the item entered was a paidout.  The amount is deducted from the safe and written to the SRR Paidouts field on the SRR.

If the totalizer 500 is placed in the memo section of the SRR it should be ignored with regards to decreasing the safe and affecting the Store Totals report.

SM2SRR.EXE

SRR doesn't open in Read-only mode when Deposit is not done.  A message box displays that the SRR will be opened in Read-only mode, but it doesn't go into read-only mode

PID # 8192-9350

TAR#  RAZB46LWY

SM2TLRPT.EXE

PaidIn/PaidOut totals on SRR not updating correctly if Totalizer has dashes in Account #.  User has several Paid In lines defined in the SRR (Totalizer 500, Visible, Adds).  Each Paid In has a unique Account Number.  However, the Account Numbers contain non-digits (2-430-00, 0-122-00, 2-435-00, 2-612-00, 2-620-00).  It appears that when an amount is entered into a Paid In containing "2-" as part of the Account Number, that same amount is added to all other lines containing "2-" at the beginning of the Account Number.  This results in each Paid In on the SRR containing the total off all Paid Ins rung up that day.  When the dashes are removed from the lines and the registers are updated, the problem does not occur.  The same problem exists for Paid Outs.

PID # 8192-10965

TAR# 211903

WG2.EXE

If I hit enter before I select an override reason, I am not allowed to select on

If I hit enter before I select an override reason, I am not allowed to select a reason.  I am prompted that a reason is needed and I hit clear, and try to select a reason, but am not able to.   If I clear all the way out, and try to apply an override, I get override not valid.

PID # 8192-7521

TAR# 219918

WG2.EXE

EBT cash return debited accnt instead of crediting accnt. 

A return item was tendered to EBT cash account and instead of crediting the account it debited the account leaving the customer with even less money in the account.

The following scenario created the problem:

1.       Customer purchased several items and the sale was tendered to EBT Foodstamps

2.       Customer realized that part of the money  should have come out of the EBT Cash account so they returned to the store.

3.       Store did a return for $5.65 and tendered this to the EBT Cash account but it removed it from the account instead of adding it to the account.

Reviewed current list of Transaction Codes and see the following for EFS & EBT:

      1580 = EBT Cash Withdrawal

      1680 = EBT Foodstamp Purchase

    1880 = EBT Foodstamp Return

      There should also be a code for EBT cash return.

PID # 8192-10958

TAR# 240199

WG2.EXE

Manually entering a Gift Card does not prompt for a pin number. 

"Everything works fine when scanning a Gift Card.  But when we enter the number manually we get the error 249 INVALID CARD.  When we enter the number on the Concord Protege manually in the office it accepts the number and then prompts for a pin which is 0721....then the transaction goes through.  Concord is telling us that when we enter this manually in the ScanMaster register, they are not getting a PIN because we never get to enter it.  I guess somehow the pin is automatically included with the card number when scanned through the NCR5945 pin pad."   I was able to duplicate this issue by manually entering a Gift Card, I am not prompted for a pin number at the pin pad, even though I have it set in the Media Configurator to "Prompt for a PIN" set to Yes.

PID # 8192-8359

TAR# 240885

WG2.EXE

Certain Coupons not doubling if split pricing is used on the item.

The system is not allowing the cashier to double certain Mfg Coupons if those coupons involve Split Priced items.  The sample coupon is for $0.50 off if they buy 6.   The barcode on the coupon actually is set to use a Coupon Value Code of 41 which is "Buy 3 or more, get .50 off".  The bar code number is 54114820041. 

Register Control File settings are as follows:

MFG CPN MULTIPLIER                        =  2

AUTOMATE MFG CPN MULTIPLIER =  NO

MFG CPN MAX AMT TO MULTIPLY  =  000099

MFG CPN MAX RESULT AMOUNT      =  000198

CHECK CPN AGAINST DEPT SALES=  NO

CHECK SCAN MFG CPN IN ITM FILE=  YES

ALLOW SCAN MFG CPN > ITM PRICE=  NO

ALLOW SCAN MFG DBL > ITM PRICE=  YES 

If I buy 6 Split Priced Items that sell for 3/$1.00 (.33/.34 each),  the .50 Mfg Coupon will be applied, but when Double Coupon is pressed, nothing happens.  It should allow the Double Coupon to be applied,  since the double Mfg Cpn amt is > than the item price and the RCF is programmed to allow that to occur.   

If I buy 6 Split Items that sell for 2/$1.98 (.95/.94 each), the .50 Mfg Coupon will be applied, and the Dbl Mfg Coupon will also be applied.  This works correctly. 

If I buy 6 Split Items that sell for 2/$1.00 (.50 each), the .50 Mfg Coupon will be applied, and the Double will also apply.  This also works correctly.   

If I buy 6 Split Items that sell for 2/$0.98 (.49 each), the .50 Mfg Coupon will be applied, but the Double will not be applied.  It should have stopped them from applying the single Mfg Cpn.  If I buy 6 Unit Items that sell for $0.49 each,  the system will not allow the  .50 to be applied.  Since the system doesn't allow the .50 coupon to be applied for a Unit item, but it did allow it to be applied to a Split Priced item where each individual item was .49, this confirms that the issue is specifically related to how the system is handling Split Priced items and coupons.   

It appears the system is using the Split Price ($.0.98) to determine if a single Mfg Coupon is greater than the item price, instead of using the price for a single item of that split price ($0.49).  

This problem was also tested with POS Version 1.02.02.08...  That version does recognize the Register Control File option ALLOW SCAN MFG CPN > ITM PRICE set to NO and does not allow a Mfg Cpn to be rung if it is > then the item price.  That option was set to YES to test the issue with the Double Mfg Cpn.  The same problems exists in 1.02.02.08 for Double Mfg Cpns.  With the RCF option ALLOW SCAN MFG DBL > ITM PRICE set to YES, when the Double Coupon key is pressed, nothing happens.  If it is pressed again, COUPON TIPLIER INVALID displays.  This happens for both Split and Unit items if the item price is less than the face value of the Mfg Coupon.

PID # 8192-8362

TAR# 241341

WG2.EXE

Gift Card looking for EFT provider when not using integrated credit.

Gift Card media is enabled, but customer is not currently interfacing to any EFT.  They are already using the Gift Certificate Media for Gift Certificates.  They have the USE ELEC PAYMENT AUTH option turned off and the ALLOW OFFLINE APPROVAL turned ON with an OFFLINE TENDER LIMIT set as well.  They also have the EFT AUTHORIZATION TIMEOUT IN SECS set to 10. With these options set this way, the system still tries authorizing the Gift  Card tender.  After a period of time, the system will eventually time out. When the NoPay version of the GROCERY.EXE is used, the system will not allow the Gift Card Media to be used at all.  If a site does not use an EFT provider, but still wishes to track the Gift Card Media, it should be allowed to be used without requesting any activations or authorizations. 

PID # 8192-8502

TAR# RAZAZ8935

WG2.EXE

EJ printout shows 0 weight when discounting a scaleable item.

If a Scaleable item , such as banana's, is rung up then discounted with discount 1,2 or 4, the weight will print 0.00 on the EJ Report showing this transaction.  Have examples of EJ printout

PID # 8192-9421

TAR# RAZB4EMPZ

WG2.EXE

No promo coupons print if promo coupon does not exist.

- Register Control File option "MAX # OF CPNS TO PRT UP TO 19" = 01

- Total Sale E/C for $75.00 has Coupon Code 8 attached & F/S Lvl 3.

- Mix Match E/C for Mix Match 6201 has a Coupon Code of 6201 & F/S Lvl 1. (6201 is not a valid Promo Coupon Code)

- Customer exists in customer file as a F/S Level - Cashier enters customer number at beginning of transaction.

Rings up $76.00 GROCERY.

Presses TOTAL.

Presses CLEAR.

Rings up an item with a Mix Match code of 6201.

Presses TOTAL.

Finalizes transaction to Cash.

No Promo Coupon prints. 

Promo Coupon will print if the cashier performs the following.

Cashier enters customer number at beginning of transaction.

Rings up an item with a Mix Match code of 6201.

Presses TOTAL.

Presses CLEAR.

Rings up $76.00 GROCERY.

Presses TOTAL.

Finalizes transaction to Cash.

Promo Coupon attached to the $75.00 Total Sale E/C prints fine. 

1) Electronic Coupon Maintenance should not allow an invalid Promo Coupon ID to be entered into the Coupon Code field.

2) GROCERY code should be fixed to print the valid Promo Coupon if the above scenario occurs.

PID # 8192-9549

TAR# RAZB5ZQVY

WG2.EXE

Recall a suspended trans after freq shpr disc matrix disc, gives wrong discount.

Customer is using the freq shpr disc matrix.  Level 1 is 5%, level II is 10%, etc.  They manually enter the levels in the customer file, they do not use freq shpr dollars to increase levels, though when entering them in the matrix you have to put something for it to save it. This is a coop store and different employees get different discounts, like part time, full time, etc.  The customer rings in a suspend order that gets a 5% discount. Then the next transaction gets a 10% disc.  Then for the next trans they recall the suspended order.  When they press total the order will get the 10% discount as well.  The next transaction will give the correct discount.

PID # 8192-9959

TAR# RAZB8A42V

WG2.EXE

Ringing into a negative dept after ringing in mfg cpns to the mfg cpn key causes all items thereafter to need validation.  Ring any items, then ring in an amount and press the mfg cpn key then the dept.  Then ring in a PLU number that is attached to a negative, memo department.  (This dept doesn't require validation nor does the register control file have negative department validation turned on.)  Then ring another item and the system will ask you to insert a validation slip, every item after that requires it to be validated.  This has been recreated by NCR using version 1.02.02.18.  the customer reported it with version 2.00.03.06.

PID # 8192-10291

TAR# RAZBAAQRW

WG2.EXE

MGR ID is prompted on a xiNETix cpn. returning after a VOID.

This was found on DOS.  Check to see if it's a 2.01 issue as well. 

Tried the scenario out where a store was being prompted for a MGR ID if they did a VOID on a xiNETix item that gave a coupon.  I tried this out on my system and found that I VOIDED the PEPSI product that gave me the coupon, I am then prompted to enter the REASON CODE, the register then VOIDS the PEPSI, and then replaces the coupon give, here at this point am I then prompted to give a MGR ID.

I had SECURITY ON VOID set to NO but was still being prompted for the MGR. ID.  I then turned off SECURITY ON MANUAL TYPE 2 ENTRY and I am no longer prompted for the MGR ID on a xiNETix product that produces a coupon.

PID # 8192-10219

TAR# RAZBAKTHD

WG2.EXE

Multiple Gift Cards not getting activated when rung up with QTY key.

Multiple Gift Cards not getting activated when rung up with QTY key.

If a shopper wants to buy 6 $20 Gift Cards, the cashier rings up the Gift Cards by entering �6 � QTY� and then enters the PLU# for the Gift Card and presses Enter.  The correct amount for the Gift Cards show up in the transaction.  When the transaction is finalized, the system prompts the user to swipe the Gift Card to activate it.  The card is activated is the transaction finalizes without prompting to swipe the other 5 cards.

PID # 8192-10316

TAR# RAZBB92XQ

WG2.EXE

Discounted item not showing correct percentage on receipt under You Saved.

Discounted item not showing correct percentage on receipt under �You Saved�.

The selling price of a unit item is $2.80 and the Base price of this item is $3.29. This is a 0.49 cent difference or 14.89% (15%) difference. The receipt displays the amount properly but the percentage is wrong; it displayed 18%.

PID # 8192-10976

TAR# RAZBGQMJ5

WG2.EXE

Store is able to start a new transaction with the cash drawer still open from the previous transaction. On 2.0 and 2.1 system, can enter or scan items with the drawer still open from a previous transaction. When they do this the items are scanned but appear to be buffered in that they do not appear on the pos screen until after the drawer is closed. Then they appear as normal. We tested this here on a 1.2.2 system and see the same results.

PID # 8192-9029

TAR# XAZAYT659

WG2.EXE

With in store charge account - paying on charge account adds dollars to the Purchases to Date and Purchases This Period totals.

When purchasing an item and either tendering with Cash or In-store charge the purchase total is correctly added to the Customer History -> Purchases to Date and Purchases This Period totals. However when making a payment on the In-store charge account the amount paid is also added to these totals. In effect double counting charges on their purchase history. Also incremented are the Date of Last Visit and Visits to Date and Visits this Period. This happens anytime a payment is made on a store charge account whether or not a purchase accompanied the payment.

PID # 8192-8498

TAR# XAZAZEDLU

WG2.EXE

When a variable discount is used along with an Electronic Coupon, the amount of the EC discount is incorrect.

The attached receipt shows a department sale with a 20% variable discount. This department (dept 12 vitamins nfs) is linked to an electronic coupon (NP Card Savings)That is suppose to deduct 10% if you spend more than $100.00. 

During a regular sale the NP Card Savings coupon works.  It deducts 10% of the department once the department reaches $100.00. But when (as in this test sale) a variable discount is applied the NP Card Savings deducts the original 10% of the department total then it deducts 10% of the discounted amount and adds them together. 

Coupon discount should be $14.39

([$179.94-$36.00=143.94]-10%=$129.55). 

It seems to be adding together the original $18.00 savings with an

additional $14.39 for a total coupon discount of $32.39, and a total

discount of $69.39. 

Actual total discount should be $40.39.

$179.94 dept sale -$36.00 variable discount=$143.94

apply coupon -10% 

$143.94-$14.39coupon discount=$129.55 

Additional Notes: ? I've done some further work and found that the EC used that exhibits this problem is a Dept Type giving a 10% discount when Dept sales reach $100. Using the Dept EC without adding the variable discount results in the correct discount.

PID # 8192-8500

TAR# XAZAZHEDM

WG2.EXE

Cash Drawer opens in Training Mode on cash check.  When in Training Mode and Performing a "Check Cashing" Function, the Cash Drawer Opens which allows for potential theft

PID # 8192-8859

TAR# XAZB2NVE8

WG2.EXE

Subscript Out of Range displays if Gift Card and Negative Dept in same transaction.  As a grand opening promotion, a store was giving away Gift Cards to selected customers.  When the customer goes to the register to get their Gift Card, the cashier would ring up the Gift Card using the appropriate PLU#, then they would ring the amount of the Gift Card into a negative department so the customer would not have to pay anything.  When that transaction is finalized, the register would display an Error 9 (Subscript Out of Range).  When the cashier presses Clear, the register would reboot.

PID # 8192-9072

TAR# XAZB384MX

WG2.EXE

If Void last item in transaction on suspend or cancel, the receipt will not print.  If you are ringing items into a transaction and then the last thing entered is a VOID then you press the Suspend or Cancel key, no receipt will print.  Then when you start the next transaction the prior transaction will print above the current one.

PID # 8192-7767

TAR# XAZB4WUQJ

WG2.EXE

CID total is not updated until the total key is hit.  

The correct amount shows on the cashier screen, but does not match total on CID.

If you ring items that have electronic coupons attached the cashier screen shows them immediately except the CID.  

Stan's Notes: Customer has an Electronic Coupon on Chili Beans for "Buy 5, Get 1 at a discount of $2.15".  Each item is $0.89.  When the 6th item is scanned, it shows the $2.15 discount correctly, but on the CID, it shows $5.34 for the transaction total.  The Cashier Display shows $3.19, which is what it should be.  When the Total key is pressed, the total on the CID then displays correctly.  The receipt also prints the correct transaction total.

PID # 8192-9900

TAR# XAZB8BGZP

WG2.EXE

Discounts applied to items with an Adjective Level do not reduce transaction total.

An item is built that has an Adjective Level attached to it.  That item is rung up and the appropriate Adjective Level is selected.  Then a Line Item Discount is applied to that item.  The discount is calculated correctly, but the transaction total is not reduced by the amount of the discount.  The SUBTOTAL line on the customer receipt is also not reduced by the discount amount.  The discount prints on the customer receipt correctly.  The tax is calculated correctly on the price of the item minus the discount.  The amount of the discount is also added into the FC Gain/Loss field on the Store Totals Report.

WG2.EXE

When working with Approval Limits and Timeout, Electronic Checks are not working.

While working with test scripts for grocery code 1.02.01.32 and EPI, I noticed that when you Time out with Electronic Checks you can Approve the check no matter what limits you have set in the Media Config.  

WG2.EXE

Mgr id being ignored when Max Cash back is more than .01.

Using Dyneft  If you have the following settings for bank cards set up Mgr id is not required it will be ignored.

Max tender amt (mgr req) 500.00

Mgr over tender limit 200.00

Max over tender limit 300.00

Max Cash back 0.01

If the Max Cash back is set to 0.00 mgr id is required every time a charge sale is more than 500.00 and every over tender over 200.00 will prompt and over 300 is never allowed.

WG2.EXE

Overtender on credit card is happening even when not on.  In media configurator for a credit card, the question Allow Over Tender is set to NO.  At the register you can overtender this credit card.  This was an old issue, TAR # 96874, which was broke in 1.1.6 and fixed in 1.2.0.

It has been found broke again in 1.02.01.72 and 1.02.01.70

WG2.EXE

S&H / xiNETix customer lost if arriving after total.

If a customer account arrives from xiNETix after the TOTAL key is pressed, the record is lost.  It should process the card number (include it in TLOG etc) as long as it comes before xiNETix Credit Done message.

WG2.EXE

MGR ID is prompted on a xiNETix cpn arriving after TOTAL (missing credits). This is similar to 8192-10290 except that there is no void involved.  If a coupon arrives after TOTAL is pressed, and SECURITY ON MANUAL TYPE 2 ENTRY = Y, each coupon will generate a ENTER MANAGER ID. This was found at the customer site and resulted in missing credits when the cashier pressed clear.

WG2.EXE

M02 Declines - Transaction not supported. 

I rang a $5.00 REFUND at the Register.

I then tried to CASH CHECK and it asked for an amount, asked if I will

accept the Media Fee, and then Register shows "M02. Tran Not Sup".

I captured the SH.LOG w/the refund and then trying to cash a check.  If you look, I marked in red the area where I believe the problem to be.  The message we are sending out, if I'm following the S&H Specs. correctly, is the first "05 = CHECK" then "05 (in red) = Merchandise Credit", then "07 = Personal (for type of check").  The "05" in red message should be "07 = Cash Advance/Withdrawal/Check Cashing".

WG2.EXE

When in "CLOSED" prompt, Frequent shopper totals still show on CID.  The CID will show "CLOSED" in the top left corner, and in the bottom right corner is displayed: 

REWARDS CARD:

     DATE OF LAST VISIT:                        07/18/02

     NUMBER OF VISITS:                                 7

-------------------------------------------------------------

TODAYS TOTAL:                                    $0.00

TOTAL TO DATE:                                    $116.00

-------------------------------------------------------------

     CURRENT FRQ SHP TOTAL:               0.00

     CURRENT DISC LEVEL:                       0%

     CURRENT SAVINGS:                           $0.00 

All totals should be cleared when in a closed prompt.

WG2.EXE

Refund to Gift Card is not available.  When programming the gift card to allow refunds, you still cannot get it to show up when in a refund transaction. 

WG2.EXE

If a discount is taken on a FRQ SHPR item then no dollars/points are given for that item.

Example:

Enter Account#

Ring FRQ Item

Take a line item disc

Total and cash out sale

No dollars/points are given

WG2.EXE

Credit Card Credit Medias can be used in Pickup & Loan causing FC Gain/Loss. 

If I turn on the Credit Card Credit Medias

  Master Credit

  Visa Credit

  Amex Credit

  Instore Charge Credit

  Discover Credit

Then I do a pickup at the register mis-selecting my media by entering 14 (Master Credit) I enter the amount, and don't pay attention to the final are you sure screen.  I can accept a pickup to an incorrect media. 

This causes a Foreign Currency Loss (in the case of a pickup or a gain in the case of a loan). 

The amount is written to the Master Card Credit Field in grcprstl.btr and the backoffice consolidates this field with the Master Card field. 

I have attached the Audtrail.asc, grcprstl.btr, and the tlog from the transaction.

    grcprstl.btr -- grcprstl.btr before the pickup was performed.

    grcprstl.aft -- grcprstl.btr after the pickup was performed.

    audtrail.asc -- after the pickup was performed.

    tlog0000.426 -- the tlog from the pickup

    cashier.rpt -- cashier report for cashier 426  

In the end the register should give an error if medias 14, 15, 16, 17, or 18 are entered during the pickup/loan process even if they are enabled in the media configurator.

WG2.EXE

When getting a Btrieve error reading the local offline copy of data during consolidation the system continued to try and add the data to the network file and then deleted the local copy.  For some reason the read received an i/o error 2 but the delete was successful.  This caused the offline data to be lost.  If an error is received on the local file trying to read, the consolidation should skip this record and allow the consolidation to be tried again the next time the application is restarted.

WG2.EXE

Blanks of Person Total file are being cleared at each "sale", and this blank area is no longer blank, it holds data for Period Balancing.  This data isn't needed by the POS, so there is no need to update the record structure in the register, however, it must leave whatever data is there as is.  If the register creates a new record, it must fill the record including the blank section with zeros.

WG2.EXE

Not prompting for mgr id when tender limit is exceeded.  With this configuration attached, manager id is not prompting when tender limit is exceeded.

I have a tender limit of 100.00 dollars and set up for cash back not over tender.  If I ring 105.00 dollars I am never prompted for manager id.  I can finish tendering the card as normal.

WG2.EXE

Combine Line Item Discount and Store Coupon to take a sale negative.  Ring a $20 item, followed by a 20% line item discount, then $5.00 store coupons took off coupons until the sale went negative.  When the coupons are taken they are not checking for discounts before allowing them.  Should not let the sale go negative.                

                Grocery          $20.00

                Line Item Disc $4.00-

                Store cpn         $5.00-

                Store cpn         $5.00-

                Store cpn         $5.00-

                Store cpn         $5.00-

                Subtotal            -$4.00

WG2.EXE

Cashier Monitoring Not Functional.  No information is displayed in the cashier monitoring session.  The windows register is responding to the monitor.### file and writing to a ctran### file - but it's not being understood by the back office.  There are also missing header lines in the ctran file.  This entire mechanism will need to be visited

WG2.EXE

Register does not recognize a GL # that begins with a 0-.  The GL # I am using is 0-122-00.  It displays this way in the pomap.dat on the register, but in the tlog show six 9's and will not show on the SRR.  This came in as a tar that GL numbers with -'s can not be recognized and Lou made a change to smwtlrpt.exe to recognize them, but one of the examples they supplied is 0-122-00 and it does not work still.  It appears to be a register problem.

WG2.EXE

Foreign Currency can be used to tender a negative transaction.  This causes a foreign currency gain/loss. 

The user should not be able to tender a sale to foreign currency if the transaction total is negative. 

Return an item, press total, and press foreign currency.  Sale is finalized.  

No media totals are written to grcprstl.btr. 

WG2.EXE

Return Price Override is putting X in the tlog, should be a J.

WG2.EXE

A Return of a negative item is showing as an X or R s/be an U or W.  A sale of an item to a negative department shows in the tlog as an X or R.  Should the return of the item be a U or W?  Attached is the history file, please see transaction #02350113.  Department 74 is a negative Dept.

WG2.EXE

Elec. Cpn., Cpn by weight, @ disc., limit of 1.00 pound.  Per the Electronic coupon issue we talked about.

                I took the code back to 1.02.02.18 and this is an issue.  Took it back to 1.02.01.70 and this is NOT an issue.

The variables are:  

                -UPC, MIX & MATCH, REPORT CODE

                 Electronic Cpn.

                -Coupon is by Weight

                -Scaled item is $1.00 in the Item File

                -Electronic coupon is @ $.50

                -Limit of 1.00 pound (this is the key).                

Ring up 2 electronic coupons, void the items and receipt looks as follows:                

                1.02 lb  @  $1.00/lb

                  Sharp Cheese              $1.02

                  MIX MATCH #9999        $0.50-

                1.02 lb  @  $1.00/lb

                  Sharp Cheese              $1.02

                  Sharp Cheese              $1.02- V

                  Sharp Cheese              $1.02- V

                   MIX MATCH #9999       $0.01  V

                Item Subtotal                $0.00

                Elec. Cpn. TL                 $0.49 - S

                Total                              $0.49-                

                CASH REFUND                $0.49

We should not be getting a Cash Refund.                  

If you have NO limit, the voiding works correctly.  

WG2.EXE

MGR ID not showing in the TLOG w/overtender DEBIT.  Have DEBIT in Media CFG. set to "Allow overtender".  MGR is prompted for when overtendering but if you look in the TLOG in the T = Tender record the MGR Id. does not show.  The MGR # does show for the other medias.

WG2.EXE

Negative Transaction to Concord has invalid amount.

Found while unit testing 8192-9441

Negative Transaction to Concord has invalid amount.  When a negative transaction (return/refund) is sent to concord, the amount has a negative sign in the purchase amount field. 

For example:

Refund of $1.23 is represented to concord as a Purchase Amount of 0000-113.

It should always be positive (absolute value) since it's the transaction type that distinguishes it as a negative transaction.

WG2.EXE

Driver's License or Alt Lookup have extra customer that is blank on the list.  When I select driver's license or alternate lookup, I get a customer list with one extra customer with no name. There is an account number.  If I have 1 customer the acct number with no name is 2, if I have 2 customers, the account number with no name is 3, etc.

WG2.EXE

Auto Apply Disc turned on and Manual Disc applied give invalid results.

Tested with 1.02.02.01 Grocery.exe code but also took the code back to 1.02.01.32 and this has happened back then.                

-I have an item set in the ITEM FILE to have DISCOUNT 1.

-In the REGISTER CONTROL FILE I have set to AUTO APPLY DISCOUNT 1 and 5 at end of sale.

-I then ring the item, give it a manual discount for DISCOUNT 1, TOTAL it, and my receipt looks something like this:                

SPECIALS LUNCH                            $3.99

10% DISCOUNT 1                        $0.40-

SUBTOTAL                                      $3.59

10% DISCOUNT 1                        $0.36-

SUBTOTAL                                      $3.23

20% DISCOUNT 5                        $0.08

SUBTOTAL                                      $3.31

TOTAL                                             $3.31                

For some  reason the DISCOUNT 5 shows also, even though the item nor the item's department are set to have DISCOUNT 5.

WG2.EXE

Coupon Multiplier causes problem if over total. 

If the coupon multiplier acts on a coupon - where the coupon itself pushes the sale negative - the double portion is a confused amount that can filter through the system causing balancing errors.

PEPSI CASE                                         $6.99

           EC                                               $2.00-       �

COUPON                                              $1.20-SCT

COUP DOUBLE   $1.20-SCT

COUPON                                              $1.20-SCT

COUP DOUBLE   $1.20-SCT

COUPON                                              $1.20-SCT

COUP DOUBLE   $1.20-SCT  ��

COUPON                                              $0.20-SCT

COUP DOUBLE   $0.02-SCT  ��� 

                ITEM SUBTOTAL                 $6.95

                STORE CPN TOTAL           $2.56-S    �

                STORE DBL TOTAL                            $2.38-S    ��

                EC TOTAL                                             $2.00

                SUBTOTAL                                           $0.01

                TAX                                                         $0.01

                TOTAL                                    $0.02       

                CASH                                                     $0.02      ���

                CHANGE                                               $0.00 

�   EC doesn't subtract from dept total which allows 20� coupon to go negative = WAD

��  At this point the sale total is 19�.

��� This is written as negative but other parts of the system believe it to be positive trying to bring the total back to 0�.

�   Should be $2.40

��  Should be $2.42 (proof of 2� acting as if positive)

��� Should have been REFUND but charges customer 2�

WG2.EXE

Refund to Gift Card is not available.  When programming the gift card to allow refunds, you still cannot get it to show up when in a refund transaction. 

WG2.EXE

Max tender amt (mgr) is not able to be overridden.  Max tender amt (mgr) is not allowed to be overidden by mgr for payroll checks.   I have the question set to 500.00 in the register control file.  

SM2ARC.EXE

Archive freezing with Runtime error - Bad File Name or number.  Through investigation on customer's site, the file was corrupted and unable to be deleted, even by NT.  Need to change application to not "blow up" but skip over such files.

SM2ARC.EXE

Run-time error 5 running SMWARC.EXE on a windows 2003 system

SM2BATCH.EXE

Batch Staging not updating the Batch Record Count in an EOD

SM2FMMGR.EXE

Selecting only some of the options in ScanMaster Security for licensing disables FM Manager in ScanMaster.    ScanMaster 2.1  If only a few options are selected in ScanMaster Security for ScanMaster licenses, FM Manager is disabled. A "You are not authorized to use this application.

SM2ITEM.EXE

Split Pricing is allowing for a $0.00 price

 Item Maintenance is allowing you to enter a $0.00 price, 0 qty. for a Split Price item.  In SMWITEM v. 2.00.03 and 1.02.02, if you tried to enter a $0.00 price and 0 Qty. it would error "Error!  Must Enter Split Qty."

SM2SJRPT.EXE

Origin:  S&H GreenPoints needs to be added to report w/new code

Currently the EJ Reports show whether or not the customer # originated from ScanMaster or xiNETix (S&H GreenPoints).  New grocery code version 1.02.03.04A (Pivotal 8192-10236) was created and the EJ Report has to reflect the change.  0=Originated at SM and validated by S & H, 1=Originated and validated by S & H, & 2=Originated at SM and either converted or manually overridden by S & H. 

PID # 8192-11201

TAR# RAZBK5J52

WG2.EXE

Missing Electronic Coupons - Random Weight - Late Card

Do error correct then scan freq shpr card, do not get all discounts 

If the customer rings in items that have frequent shopper electronic coupons attached to them, then they do an error correct at some point during the sale, then they ring in more items, then scan the frequent shopper card, then total, tender, they do not get all their discounts.  They only get the electronic coupons for the items that were rung in after the error correct.  If the frequent shopper card is scanned BEFORE the ERROR CORRECT is done then you will get all the electronic coupons.   

An attachment showing some example receipts as well as a control file  has been forwarded with the bug report.  It has been noted that the option in the register control file &Frq Shp Level Match in EC File& must be set to NO to be able to scan the frequent shopper card at any time during the sale and get all discounts.  The control file has it set to NO

WG2.EXE

UCI totals are adding to Productivity twice

WG2.EXE

Need new option to allow coupon greater than transaction total.

Need an option in register control file to allow a coupon greater than transaction total.  If the coupon is greater than the transaction total, the coupon amount should be adjusted to the amount of the transaction sub total if this option is enabled.