Enhancement or Fault Number

Item  Description

WD  5718

TAR# XAZBA5SY3

WG2.EXE

Scan Mfg cpn, press dept list key, choose dept, list stays on screen

Scan Mfg cpn, press dept list key, choose dept, list stays on screen
GROCERY.EXE Version 1.02.02.18 -- 64-Key version only
The system is programmed to require department entry on scanned manufacturer coupons. The cashier scans an item then scans mfg cpn. It calls for the entry of the department. They press the department list key and a list of departments appear on the screen. They choose the department number and press enter and then the dept list stays on the screen. It will not go away until the total key is pressed. This problem exists on the 64-key systems only.

WD  5719

TAR# RAZB9LHNL

WG2.EXE

Subscript Error 9 when use QTY key with items which activate Bundle Electronic Coupon

Subscript Error 9 when use QTY key with items which activate Bundle Electronic Coupon.

The customer has an item that has a Report Code 20 assigned to it.
They have a Bundle which requires that 3 items be rung up with Report Code 20.
They then have an Electronic Coupon for that Bundle Code which has a Promo Coupon 1234 attached to it. That Electronic Coupon calculates no discount. It is only used to get the Promo Coupon to print at the end of the transaction.

If the item is scanned 3 separate times and the Total key is pressed, the Bundle is satisfied, the Electronic Coupon is activated and the Promo Coupon is printed at the end of the transaction as it is supposed to.

If the cashier enters 2-Qty, scans the item, scans the item again, then presses Total, everything works correctly as well.

If the cashier enters 3-Qty and scans the item once, the item is again rung up 3 times, but when Total is pressed, they get a "Subscript Out of Range" Error 9 (SYSTEM ERROR) and the register has to be rebooted.
Modules Affected: Wgrocery.exe version 2.00.03.06
NOTE: The problem did not occur in Version 2.0.1.29.

WD  5722

TAR# XAZB9ULD2

WG2.EXE

Not allowed to Overtender when ALLOW OVER TENDER option is set to YES.

Not allowed to Overtender when ALLOW OVER TENDER option is set to YES.

Store policy allows the cashier to Over Tender (up to $30.00) when using Discover cards. But they are not allowed to Over Tender when using any other type of Credit Card.

Registers are 64-key registers.

DISCOVER is set to ALLOW OVER TENDER = YES, and MAX OVER TENDER LIMIT is 30.00. All the other credit cards have the ALLOW OVER TENDER set to NO and the MAX OVER TENDER LIMIT as 0.00.

After pressing Total, the cashier enters an amount greater than the transaction total and presses CHARGE, and then selects BANK CHARGE. When they select Discover, the register displays CANNOT EXCEED TOTAL. The cashier gets the same message when they try Over Tendering using any other Credit Card, but that is how the store wants it to work. The only way to get the Discover card to allow an over tender amount is to change the other Credit Cards to Allow Over Tender and put their Max Tender Amount to the same as Discover.

WD  5729

TAR# RAZBACRQY

WG2.EXE

Maxlines ignored when doing split tender

Maxlines ignored when doing split tenders. Default setting of maxlines is being implemented. Getting "must enter totals amount" message when tendering

WD  5731

TAR# RAZBAKTK7

WG2.EXE

Debit card allowing refunds when programmed to not allow refunds

The media configurator for Debit Card is programmed Allow Refunds - NO, but it allows refunds to be done anyway. When the refund is done, it goes through to the EFT provider, in this case Concord, but it subtracts the amount from the debit card instead of refunding it to the debit card.

WD  5737

TAR# XAZBB7K9Y

WG2.EXE

Electronic Coupon discount calculating wrong when using QTY key.

Electronic Coupon discount calculating wrong when using QTY key.
Store has a UNIT type item assigned to a Mix Match. It has a Unit Price of $0.89. The Mix Match is defined with a Qty of 0 and a Price of 0.00.

They have a Mix Match Electronic Coupon built for Buy 1, Get 1 at a discount of 100%. It is set up as a Mfg Cpn and FAVORS STORE.

If the same item is entered into the transaction one at a time, there is never a problem with how the discount is calculated.

If the cashier enters 2-QTY or 3-QTY and then enters the item into the ENTER key, and then TOTAL is pressed, the Electronic Coupon is activated, but it gives a discount equal to the total of the 2 or 3 items, resulting in a transaction total of 0.00..

If the FAVORS flag is set to NONE, the discount is calculated correctly.

Note: Using this same scenario, if they enter 4-QTY, they get a Subscript Out of Range Error 9 in module PROMO1, but that is not the purpose of this BugReport. That issue is being investigated with Pivotal Record #8192-10205 and #8192-10207.

WD  5738

TAR# RAZBHV399

WG2.EXE

Doing a refund to an ACH Check gives a subscript out of range error 

 If the customer is ringing a refund transaction, which ends in a negative total, and then tries to tender it to ACH, they will get a "subscript out of range" error. 

WD  5740

TAR# XAZBHVUCB

SM2BATCH.EXE

Create/Edit Batches screen doesn't display batches

Create/Edit Batches screen doesn't display batches
Customer installed a Server and a Backoffice Workstation. On the Server when they go into the Create/Edit Batches screen they will see a list of batches. On the Backoffice Workstation when they go into this same screen they see NO batches listed. Customer has Enhanced Batching turned on in both PC's.

WD  5742

TAR# XAZBBQX47

SM2EJ.EXE

Pickups done at the lane are not logged in the Electronic Journal

Pickups done at the lane are not logged in the Electronic Journal

If a manager does a pickup at the lane it doesn't write anything to the Electronic Journal. It does write it to the audit trail report as does any other pickup, but you cannot see who actually did the pickup. Customer says that a manager can go to a drawer, do a pickup then pocket the money. Now no one can prove who actually did the pickup. When a pickup is done at the backoffice you can view the security log to see who did it.
Modules Affected: WGROCERY.EXE Version 2.0.3.3
SMWEJ.EXE Version 1.02.02.08
SMWEJRPT.EXE and SMWCJRPT.EXE Version 1.02.02.15

Check to make sure the register is writing the manager ID# to the tlog record

WD  5747

TAR# RAZBC3B7Q

WG2.EXE

Double Mfg Coupon is deducting more than the item price if more than one item is scanned. The item is a Unit item

with a Unit Price of 1.99 and a Ltd Qty / Price

of 2 / $0.99. When a single item is scanned and then the Mfg Coupon applied the receipt looks as follows: 

1 @ Limit 2/$0.99   REG $1.99 EACH

        KRAFT MW 32 OZ  $0.99

        Coupon          $0.35

        Double Coupon   $0.64  

When 2 or more items are scanned the coupon and doubled amount exceed the amount of the single item price. This is not OK� 

2 @ Limit 2/$0.99   REG $1.99 EACH

KRAFT MW 32 OZ  $1.98

        Coupon          $0.35

        Double Coupon   $0.70 

Allow Scan Mfg Dbl > Itm Price is set to NO

Mfg CPN Max Amt to Multiply is set to .39

Mfg CPN Max Result Amount is set to 1.18

WD  5749

TAR# RAZBH8TSS

WG2.EXE

When redeeming frequent shopper dollars with an elec cpn, the CID shows the dollars BEFORE the redemption

When redeeming frequent shopper dollars with an elec cpn, the CID shows the dollars BEFORE the redemption
Customer had a special promo where they would get a free turkey with 300 frequent shopper dollars. When the customer had enough frequent shopper dollars to receive the free turkey, the cashier would ring in the free turkey and it would deduct the 300 frequent shopper dollars from the customer's file. It would print on the receipt the balance of frequent shopper dollars the customer had left. But on the CID it displays the total of frequent shopper dollars BEFORE the 300 were deducted. At this point the customer thinks they can get another free turkey. Register Control file question "Redemption reset special promo" did not make any difference in what was displayed on the CID.

WD  5752

TAR# XAZBCLKUP

WG2.EXE

Frequent Shopper discount, discounts bottle deposits.

Frequent Shopper discount, discounts bottle deposits.

Customer, set up a frequent shopper discount to provide employees with a 10% discount for purchases over $10.00 but under $300.00. I duplicated the problem. She manipulated the system into this as follows:

In the Department Maintenance
Flagged each departments with the Frequent Shopper as desired

In the Register Control File
Enable Enhance Electronic Coupon = y
Enable Enhance Frq Shopper Prgm = y
Frequent Shopper Program Desc = Associate
Print Frequent Shp Message = y
Use Item Base Points Desc = y
Item Price Base Points Desc = Purchases
Frequent Shp Level Set in Cust = N
Frequent Shp Level Match in Ecp File = Y

Customer Maintenance
Set the Employees to a Level 1

Frequent Shopper Discount Matrix
Level 1 = 300.00 @ 0%
Level 2 = 300.00 @ 10%
Level 3 = 99999999 @ 0%

Level Code Maintenance
Level 1 = 10%
Level 2 = 10%
Level 3 =OVER LIMIT

Created an Electronic Coupon in the Electronic Coupon Maintenance
Total Sale of more than $10.00 at 10% with a Level 1

WD  5757

TAR# RAZBCLHYW

WG2.EXE

Cash change / cash refund showing incorrect amount for Electronic Food stamp ref

Cash change / cash refund showing incorrect amount for Electronic Food stamp refunds.
The Electronic Journal and customer receipts reflect incorrect cash change and cash refunds when refunding electronic food stamps. The dollar amount of the refund is correct, but not the cent portion.

WD  5765

TAR# XAZBDWK6Z

SM2ITEM.EXE

Step through the item file by clicking "Next" causes the "Last Maintained Date" to change to current date and the "Regular Price" to change to the "Item Price". 

Step through the item file by clicking "Next" causes the "Last Maintained Date" to change to current date and the "Regular Price" to change to the "Item Price". 

Problem reported as: Whenever a batch is applied and the "Regular Price" does not match the "Item Price" and you access that item in Direct Item Maintenance, The "Last Maintained Date" changes to current date and the "Regular Price" changes to the "Item Price". 

Turned on the item trail feature. Entered a UPC at random and then stepped thru the item file by pressing next. Observed several items "Last Maintained Date" change just by stepping thru. Reviewed the itrail.log and noted that the field "Regular Price" in positions 202-207 was changed. Further review showed that it was changed to the contents of the "Item Price" field in positions 46-51.  

Next I converted the item file to a .asc format and searched it for an item that had a different item and regular price. Went back into item maintenance and entered an item (3 - 4 items in front of the one with the different regular and item prices). Stepped through the item file until hitting the target item. Noticed that item change it's "Last Maintained Date". Looked at the itrail.log to verify and saw that item had been changed.

WD  5766

TAR# XAZBCZUXT

WG2.EXE

Not calculating more than $100 Line Item Discount for items $1999.99 or more.

Customer has a 50% Line Item Discount defined. System is installed in a furniture store, so if an item for $1999.99 or more is rung up and the Line Item Discount is applied, the system will not calculate more than a $100 discount. If the item is $1999.98 or less, the discount is calculated correctly.

WD  5770

TAR# XAZBDA44Z

WG2.EXE

Set up a Total Sale Electronic Coupons in this way:

Set up a Total Sale Electronic Coupons in this way:

1. Over 10.00 total sale gives 1 frequent shopper point
2. Over 20.00 total sale gives 2 frequent shopper points
3. Over 30.00 total sale gives 3 frequent shopper points
4. Over 40.00 total sale gives 4 frequent shopper points
5. And so on up to 3 or 400 dollars

The cashier rings in 20.00 and the totals and tenders the sale and they get 2 points. This is working correctly. BUT�

If the cashier rings in 20.00 and then totals and then clears back to the sale and rings in 10.00 and then totals and tenders the sale they get 2 points for the first total of over 20.00 and then 3 points for the second total of over 30.00 which is a total of 5 points for that transaction.

The customer should only get 1 of the Total Sale Electronic Coupons which would be the 30.00 one since it is the greatest.

WD  5780

TAR# RAZB8S93U

WG2.EXE

When doing a cashier pickup at the lane the receipt does not print.

When doing a cashier pickup at the lane the receipt does not print.
When doing a cashier pickup at the lane the receipt does not print at times. Seems to happen whenever the terminal is left in the Reports Menu for extended periods of time. Happens at all six of this customers stores.

WD  5781

TAR# RAZBH6SXB

WG2.EXE

Limited quantity item periodically rings up only 1 item at the reduced price.

Limited quantity item periodically rings up only 1 item at the reduced price.
Scenario:
Created limited quantity price for cigarettes. Regular price is 31.99. Limited quantity price is 23.99. Cigarettes are set up to buy 2 at limited price. Sometimes, however, the 1st item rings up at 23.99 and 2nd at 31.99.

The customer also believes that the problem is qty key related, due to only having reproduced it using the qty key

WD  5790

TAR# RAZB26D2V

WG2.EXE

Error in Module UCI after register went offline

Modules Affected: Grocery.exe Version 1.2.1.70 Dynakey/CID/Microtrax
Customer was online ringing a transaction that had UCI discounts in it and the server crashed. The register rebooted and came up offline and gave an "Error in Module UCI" and would not work. It was rebooted and the error kept coming back. The register could not be used in offline mode. Had to wait for the server to be repaired and be back up and running so the register could be brought online so they could run transactions on it. This caused the store to have only 2 working registers in a 24 hour store.

WD  5791

TAR# 241129

WG2.EXE

Voids & Error Corrects of Large Refund Amts over -999.99 give wrong totals

Voids & Error Corrects of Large Refund Amounts: Amounts over -999.99. The field in the tlog is capable of handling a 6 digit number. The field in grcprstl.btr is capable of handling a 9 digit number. Voids & Error Corrects of Large Refund Amounts: Amounts over -999.99.
� Amount on Cashier Report $-1161.40 is incorrect. Should be $-9161.40

� Amount on Voids & Error Correct Reports is correct (Voids Total -274.12, Error Correct Total -8887.28

� See Transaction #08078600

 Void/Error Correct Total for this sale should be -9190.94. Void Total should be -8900.97. Error Correct total should be -289.97

Void/Error Corrects for all other transactions for cashier #105 total $29.54.

Complete Void/Error Correct Total for Cashier #105 should be -9161.40

Difference between report & calcs -9161.40 - -1161.40 = -8000.00.

When the -8900.97 Void amount was written the thousandth digit was truncated from the total and the void total was written as -900.97.

Using the -900.97 + -289.97 +29.54 = 1161.40. The total on the Cashier Report for Cashier #105.
vii. Take the Void/Error Correct Total from the Cashier Report of -1161.40 and subtract the 29.54 from the other sales. You get a result of -1161.40. This would be the Void/Error Correct Total actually written to gcprstl.btr for trans #08078600.

WD  5793

TAR# RAZB2UH3Z

WG2.EXE

0.0       Weight not being displayed all the time on the 64-key system

When using the windows version of ScanMaster on a 64-key system, the 0.00 weight is not being displayed all the time like it is on the Dynakey. Weights and Measures in California stated this is not acceptable.

WD  5795

TAR# 237501

WG2.EXE

Electronic Cpn not forgiving tax on discounted amount

Electronic coupon set up for a taxable item. Register control file has the following options set to yes:
Mfg cpn forgives tax
Mfg cpn discount forgives tax
Store cpn forgives tax
Store cpn discount forgives tax
When the electronic coupon is applied the taxable item, customer is charge tax on the full item price. Example:
Grocery Tax 15.00
Dept 1 elec cpn 1.50-
item subtotal 15.00
elec cpn total 1.50-
subtotal 13.50
Tax 7% 1.05
Total 14.55
Tax should be .95. Electronic coupon should have forgiven .10. This
issue was recreated in grocery 1.2.1.72, Wgrocery 2.0.1.29 and 2.0.02.16.

Note: this is a Works as Design

WD  5797

TAR# RAZB2EE7D

WG2.EXE

Split Tender to EFS and EBT cause temporary lockup on register

WGrocery.exe version 2.02.16A With XiNETix interface
When doing a split tender with first EFS tender, then with EBT for the cash balance of the transaction... After doing the EFS portion, the balance due total is displayed. Then press charge, EBT, then the register, keyboard and pin pad freeze for about a minute, not allowing any input. After about a minute you can swipe card or enter account manually. Split tender with EFS and Credit card
and cash work fine.

WD 5798

TAR# 237799

WG2.EXE

no elec cpn applied if item included in negative transaction 

You have an item that has an electronic coupon attached to it for an amount off. This item is 5.00 with .50 off. You then have a negative department that is used for Lottery paidouts. You key in an amount that is 5.00 or greater than 5.00 into the negative dept. Then you ring in the item that is 5.00 and has an elec cpn of .50 off and you will not get the elec cpn. If you ring in the item first then the amount into the negative dept you will get the elec cpn. This was reported in 1.2.1.72 and 2.0.1.29 and 2.2.2.16.

WD  5800

TAR# W312307405

WG2.EXE

Falcon/64key software not prompting to Insert Decline Slip for EFT Decline info

Store issues Gift Card authorization request to EFT Provider. If EFT replies with an "Insufficient Funds" or "Network Offline" or some other Decline message, the register should prompt the cashier to insert a slip in the slip printer to print the EFT Decline information.

If the ENABLE 7156 DELAYED RECEIPT is set to "N", the system prompts the cashier to "Insert Decline Slip" and everything works fine.

If the ENABLE 7156 DELAYED RECEIPT is set to "Y", the system does not prompt to insert a slip and nothing is printed on the receipt printer. If the cashier goes ahead and inserts a piece of paper in the slip printer, the register starts printing the Decline information immediately, but then the slip does not release the slip after printing is completed.

Modules Affected: Wgrocery.exe version 1.02.02.19 and 2.00.02.16

WD  5802

TAR# W401126551

WG2.EXE

CID not displaying negative transaction total.

If customer rings up a transaction that includes Returns or Refunds that reduce the transaction balance to a negative amount, the Customer Display (CID) no longer displays the SUBTOTAL, TOTAL TAX and BALANCE DUE amounts on the bottom left hand corner of the screen. The descriptions display, but the amounts are blank. The Cashier display shows the correct negative amount at the time the transaction goes negative, and then displays the amount due to the customer as REFUND when Total is pressed.

WD  5803

TAR# RAZB6NSDS

WG2.EXE

First item scanned does not display on 2x20.

When the cashier scans the first item in an order, that item does not show up on the 2x20 display. Every item after that shows up with no problem. The problem occurs for every transaction.

WD  5812

TAR# RAZBB7ZWG

WG2.EXE

"QTY Not Allowed" message not displaying when incorrectly hitting At/For and the

When manually entering a store coupon if you hit any quantity and then At/For and Store Coupon, the lane beeps but does not display the error "QTY Not Allowed". When doing the same but with Mfg Coupon, the expected error message "QTY Not Allowed" DOES display.

SM2ECPN.EXE

Random weight upc set up by weight changes if I key in a different upc

If have a random weight UPC set up by weight and saved. Then key to a new UPC and my random weight cpn reverts back to coupon not by weight and prompts me "Coupon has been changed would you like to save?"

WG2.EXE

"Invalid Error File" at register if "Force Customer Entry" is enabled

If at the 64-key and "Force Customer Entry" is set to YES in the Register Control File. I go into a sale, "Enter Freq shop #" is displayed, hit CLEAR, try to enter a price to an open dept. and I get "Invalid Error File". "Enter Freq shop #" is again displayed and I can go on with the sale if I enter a valid Freq. shop. Works fine on the DYNAKEY.

WG2.EXE

Check Cashing is shifting tlog if no mrg id is required when doing EFT checking.

Check Cashing is shifting tlog if no mrg id is required when doing EFT checking. I am set up to use EFT verification of Checks and no manager id was required when cashing a check. The tlog was shifted to the left which made my check cashing fee larger than expected. This carried thru on other balancing reports.

Found this when testing TLOG2XML.exe. Found that my check-cashing fee is $0.50 but the tlog is displaying it as $500.00.

SM2ECRPT.EXE

Searching for electronic coupons isn't working properly

Went into Electronic Coupon Reports, selected to search by UPC, FROM 1 TO 1.
Hit REPORT and it states "No electronic coupon information available". But I know for a fact that there is information.
Tried to search from UPC FROM 10 TO 20 and got the same message.
Found that if the FROM didn't start at zero, I would not get a report.

WD  5875

TAR# RAZB49LRE

WG2.EXE

Multiple Promo Coupons printing when attached to Total Sale Electronic Coupons.

MAX CPNS TO PRT UP TO 19 = 2
Promo Coupon #2 is for a free 10-15 pound turkey.
Promo Coupon #3 is for a free 16-22 pound turkey.
Total Sale Elec Cpn for OVER $75.00 has Promo Coupon#2 attached to it.
Total Sale Elec Cpn for OVER $100.00 has Promo Coupon#3 attached to it.

Cashier rings up $76.00 and presses TOTAL.
Cashier presses CLEAR.
Cashier rings up another $25.00 and presses TOTAL.

Instead of printing just the Promo Coupon attached to the "SALE OVER $100" Total Sale Electronic Coupon, both Promo Coupons print at the end of the transaction, resulting in the shopper getting two free turkeys instead of one.

As a workaround, the MAX CPNS TO PRT setting was changed to 1, and the Promo Coupons were built so the larger turkey would print first. It is possible that the system prints the Promo Coupons in order by the PLU# assigned to each Promo Coupon, so the Promo Coupon should be modified so that the larger turkey coupon should have the smaller PLU#. Otherwise, if a shopper purchases over $100, the coupon for the smaller turkey would be printed instead of the one for the larger turkey.

SM2MEDIA.EXE

Clicking on the Register List in Media Cfg. gives an error.

click fast multiple times in the Register List, it is still enabled, it is trying to copy the mediacfg.001 and then by clicking it several times it is trying to copy it again and giving the error.

The error is:
"ERROR: MEDIA CFG. - Error in Binary Copy Routine copying F:\Grocery\Mediacfg.001 to F:\Update\Mediacfg.#01: Bad
File name or # error occurred in routine while: copying 3 'FULL BUFFER' records from source to destination".
I hit ok, and then I can edit the media but, it just seems like a huge error occurred. It also shows the error in the error.log.

WD  5886

TAR# XAZB8WVJX

WG2.EXE

Sign on chit doesn't print after printing in Utilities menu

Sign on chit doesn't print after printing in Utilities menu
If you go into the Reports Menu, Utilities and print anything, then go back out and sign on, the register will not print a sign on chit. It will print the receipts and sign off chit thereafter. This was recreated by NCR. At the site they are also experiencing the same result after the register does it's eod each day, the first sign on prints no chit.

SM2CSHPR.EXE

Application stops the EOD process and should not.

During the EOD you'll see the message box come up and state "NCR ScanMaster Cashier/Lane Report = F:\Grocery\Files\ASC.\Audtrail.old does not exist. Deposits Unavailable". You have to hit 'OK' for the EOD to continue

SM2CSHRP.EXE

NRT Totals should not display on Flash Store Totals Report.

NRT Totals should not display on Flash Store Totals Report, because those totals are from the previous day, and NRT totals are not calculated in a "flash" method, only during the EOD process.

WG2.EXE

Foreign Currency Rate Changes on the register are not written to the FC log file (F:\grocery\files\log\sm2frate.log).

WD  5904

TAR# XAZBBX42V

WG2.EXE

American Express gets dropped from Bank Charge list if Discover Card is enabled.

American Express gets dropped from Bank Charge list if Discover Card is enabled.

Using 2.00.03.06, with 64 key keyboard, if American Express Card is an enabled media and Discover Card is enabled, American Express gets dropped from the available media on the 64 key display. However, it is still enabled and by selecting "3" for media type the transaction will get rung up as American Express. No other media has this effect, only Discover Card. Could not duplicate in 1.2.2.19 and 2.01.00.21 using Dynakey. Only seems to be associated with 64 key.

SM2XTRCT.EXE

Get exception report when adding discounts back to sale.

When adding discounts back to sale I get an exception report on the transaction with line item discounts. This happens because the total was reduced by the line item discounts but not the total time discounts. and Discounts were added back to the sale.

WG2.EXE

Subtotal on CID does not update with paper coupons or Discounts

The subtotal on the CID does not get updated with paper coupon or Discounts. But it does update the subtotal with the Electronic coupons. Updating the subtotal when ringing electronic coupons just started when PI# 8192-7767 was addressed. The subtotal and the balance due are being updated with the coupon

SM2ECPN.EXE

Multimedia Image attaching to all Levels of E.C. Coupon

About the issue I raised earlier about creating a UPC with Levels 0-9 and the images 1-9 having Level 0's Multimedia Image
attached automatically.
I took:
UPC #5 Level 0, attached "3 Wine Glasses" image
UPC #5 Level 1, automatically attached "Wine Glass" image, but I changed it to "1 Glass Wine" image
UPC #5 Level 2, automatically attaches "1 Glass Wine" image to it.

I then rang up UPC #5 with Levels 0-2 and each one shows "3 Wine Glasses" image.
I then changed UPC#5 Level 0 with "Beer Bottle" image. Level 1 and 2 still show in E.C. Maintenance that "1 Glass Wine" image is attached. I then rang up Level 0-2 and they all show "Beer Bottle" image.

SM2ECPN.EXE

Minimum Purchase field allows more than 7 digits entered. Truncates the 1st ones entered. I entered 123456790 and the minimum purchase when I hit enter was $45,678.90.

SM2CID.OCX

After movie is done playing, focus is not given back to active media file list.

WG2.EXE
Disabling multimedia sound does not disable the sound

SM27800.EXE

The 7800 Price Verifier scrolling message is not scrolling as it should. When it reaches the end of it's message, it restarts at the left edge of the display instead of the right.

SM2SIL.EXE

Add the ability to show that information was saved when clicking on the "Save" button.

SM2SIL.EXE

Clicking "Close" on the Configuration screen, should warn the user that changes have been made and do they want to Save?

SM2MEDIA.EXE

Media Configurator - Cosmetic issues

found two cosmetic issues with the Media Configurator and though I would throw them in.

1. The main frame is the wrong color. It is a darker gray than the sub frames.
2. The subframes line up incorrectly. When you bring up one of the media's the frame the media is on is shifted to the left too far. It is the same for all of them so I assume you use the same frame for each media.

SM2ARACT.EXE

Account Number fields allow for more than 12 digits to be entered.

SM2AGRPT.EXE

Account Number fields allow for more than 12 digits to be entered

SM2STMNT.EXE

Account Number fields allow for more than 12 digits to be entered.

SM2SECUR.EXE

Some cosmetic changes need done

Under the OFFICE PROCEDURES, "ScanMaster Reconciliation Report" has the "T" cut off at the end.
Under the CUSTOMER MAINTENANCE, "Frequent Shopper Discount Matrix", cuts half of the "X" off.

SM2RDSLB.EXE

Arrow on column header doesn�t' t move/change.

The arrow should move to whatever column is being sorted on, and the direction of the arrow should change based on the sort order of the data.

SM2CID.OCX

cidImage is slow starting

When initializing the cidImage control, the delay between the startup and the first image is slow (up to 10 seconds.  Need to add Start and Stop of Timer then call Timer Event (look at ShowWelcome subroutine and follow the same code flow)

SM2VIEW.EXE

Page breaks are occurring in places that force blank pages to print.  Page breaks are occurring in places that force blank pages to print. Found while printing audit trail for today's date

SM2EOD.EXE

Allow EXEs with Command line parameters in smweod.scr

WD  6017

TAR# RAZBE4ZGG, RAZB4UNQB

WG2.EXE

Cosmetic receipt addition to remedy "cash back differs on signature slip" issue

This record pertains to Pivotal 8192-9443, 9444, 9445, "Cash back amount differs on signature slip and customer receipt".
Frank found that if you "under tender" at the register this issue was happening. It's not a bug but a cashier error. John says to remedy this by adding this feature.
For Example:
Cashier rings up a sale and the tender amount is $28.22.
The cashier enters (by mistake) $22.28 (just mixing up the total tender amount).
Cashier then hits Charge, Debit.
At the payment terminal, the customer is asked if they want cash back.
They enter $40.00.
When the signature slip prints it shows:

Total Sale $28.22 (which is correct)
CASH BACK $40.00
Debit Card $62.28

The customers receipt back shows:
Total Sale $28.22
Debit Card $62.28
Cash Back $34.06

This confuses the cashier and the customer because the customer knows they asked for $40 cash back but is only getting back $34.06. The reality is though through the cashiers mistake the customer still owed $5.94. The register just takes what it's owed and it leaves the customer and cashier confused.
John suggested that on the receipts that between total sale and cash back a "amount tendered" be added.
Example:
Total Sale $28.22
Amount Tendered $22.28
Cash back $34.06
Debit Card $62.28

WD  6047

TAR# RAZB98DCA

SM2OFUND.EXE

Media Counts not showing up in Media Flash Report for EFS.

Media Counts not showing up in Media Flash Report for EFS.

USE PICKUP COUNTS is turned on for all types of Media.
When an EFS transaction is rung up on a register, and then the user runs a Media Flash Report for Unsettled Cashiers, the correct amount of EFS is displayed for each cashier, but the Media Count does not exist. The Media Count for EFS in the "Grand Total" column does show up but does not show up for each cashier. The Media Count for all other types of Media shows up fine for each cashier. The Media Count also shows up fine for EFS in the Pickups and Loans screen and in the Settlement screen.

WD  6050

TAR# XAZAYT5TU

SM2CLNMV.EXE

Selecting specific ad levels in clear item movement clears movement for all ad levels

Customer goes into Clear Item Movement. Then selects only Ad Level 0 to 3 and then clicks Clear in ForeGround. The process clears movement for ALL ad levels, including 4 through 9.

WD  6052

TAR# RAZB8YAQQ

SM2ARC.EXE

DRWEEK, DCWEEK, DRLWEEK, DCLWEEK files not getting purged.

SMWARC.EXE Version 1.02.02.07
SMWCDEPT.EXE Version 1.02.02.02
SMWTLRPT.EXE Version 1.02.02.02

When SMWCDEPT and SMWTLRPT are run during End of day, they update a .DAT file for DRWEEK, DCWEEK, DRLWEEK and DCLWEEK as well as one of these files for each cashier that worked that day.

The files for each cashier are not being purged from the system, even when that cashier no longer works for the store or is no longer in the Employee File and even though the "DAYS OF HISTORICAL DATA TO SAVE" is set to 30 days and the "WEEKS OF SRR TO SAVE" is set to 52. In one particular store, there were cashier files that dated back to 02/2001.

The DCmmddyy and DRmmddyy files for each cashier are not being purged nightly.

The CRmmddyy.DAT, DImmddyy.DAT, ECmmddyy.DAT, RTmmddyy.DAT and VDmmddyy.DAT files are all being purged correctly.

WD  6057

TAR# 239341

SM2COUP.EXE

System freezes when "0000" entered for a new Promo Coupon

When entering "0000" in the Create/Edit Promotional Coupon" window, as soon as you hit enter the system freezes. You can wait for any amount of time but the system appears to be in an infinite loop. Going into Windows Task Manager shows the system cpu usage at 100%. You cannot logoff or re-boot. Only way out is a hard boot (Power off). There does not appear to be any information written to any file. I performed this task more than once and checked the F:\Grocery\Files\GRCCPN.btr - this file remained unchanged. Duplicated problem with Releases 1.02.01 and 2.00.02.

WD  6060

TAR# RAZB8G5MN

SM2DPACT.EXE

Group Number is not printing on the Department Activity Report.

Group Number is not printing on the Department Activity Report.
On the Dept Activity Report, the Group Name prints, but not the Group number. This used to work in Release 1.1.6. All documentation shows the group number printing on the report.

SM2GRMNT.EXE

I created a group, saved it then deleted it. I click yes when it prompts me to delete, but when I hit previous or next the group data that I deleted comes back. This only happens when I have only 1 record.
I created a group, saved it then deleted it.

SM2MATRX.EXE

Alt C Hot Key does not work to Change Matrix

It will highlight the button, but does not change to the view.

SM2SUBD.EXE

Deleting a record, the department link name does not clear.

When I delete a record, the department link name does not clear. This only happens if I have only 1 sub department record.

SM2CUST.EXE

Get Run-Time error '5': Invalid procedure call or argument when I create range and I am doing a look up by Routing # and Account #.

If I am set up to do look up by routing # and Account #, and I am sitting on a field where the "Create Range" button is available and I click on it I get "Run-time error '5': Invalid procedure call or argument.

Install error

get a Run-time error '5' when I click on last business date and the date changes to less than year 2000.

SM2BUNDL.EXE

Hot Keys P and N for previous and next causes the description of the first item in the bundle to disappear.

If I use the Hot Key P and N for Previous and Next the description of the first item in the bundle is missing. If I click on the button, the description is fine. It only happens if I use the Hot Keys.

SM2FSHRP.EXE

Tab order will set focus to a field, but does not change the current tab you are on.

When I tab through the fields and I get to Frequent shopper level on Points tab it will go the Date opened on the historical tab but does not change to the Historical tab. Therefore focus is hidden when you go from the Frequent Shopper level to Date opened field.

SM2FMENU.EXE
Hot Key C is a toggle between Department Activity Report and Consolidated Tlog Report

Hot Key C is assigned to two buttons, the Department Activity Report and Consolidated Tlog Report. It acts as a toggle between the two buttons.

SM2K7450.EXE

Hot Key, ALT + S, used twice

The ALT + S key (Hot Key) is used for SAVE and STATUS. Keith changed SM2KFT1.EXE to use the "U" for the Hot Key for STATUS. This needs done for SM2K7450.EXE.

WG2.EXE

"Max Tender Amount" limit not working with EBT

While running through EFT test scripts with 2.01.01.13 version code I found the following.
"MAX TENDER AMOUNT (MGR. REQ.) limit for EBT is not working. I had $200.00 and could enter $1,000 and I was never prompted for a Manager Id.

SM2COMCF.EXE

Misleading message shows associated with the SAVE button

If I move the mouse over the "SAVE" button, it shows, "Click here to SAVE & EXIT". The word "EXIT" should be removed, it is a SAVE button only and just SAVES. Doesn't SAVE and then EXIT.

SM2ECDEL.EXE

Cosmetic wording needs changed for SM2ECDEL.EXE

Under the Reports menu, "DELETE ELECTRONIC COUPONS" was
changed in 2.01.02 to read "DELETE ELECTRONIC PROMOTIONS".
However, when you open the application, the bar at the top
still says "Electronic Coupons Delete." Needs to reflect this
change.

SM2ECDEL.EXE

Issue with default dates and deleting

"Electronic coupons not deleting for Promotional
Coupons." tried this issue on 4 systems.
My 2.01.02.01 system was the only one that would not delete any coupons, whether Promo or UPC, etc.  Most of my electronic coupons
have the END DATE of 2006 or higher. The program sets the DEFAULT for any new coupons that are added to have the date of 12/31/2005 (or current year).  The DEFAULT is preventing any coupons being deleted with the date higher then 12/31/2005. 

WD  6284

TAR# XAZBKDXA2

SM2EJ.EXE

The IRI.TXT file created in using 2.01 contains no description for each item

The IRI.TXT file created in using 2.01 contains no description for each item
Using IRIMOVE.EXE that comes with ScanMaster 2.01 to create an IRI.TXT file, the file gets created but the item descriptions are blank.

SM2T2XML.EXE

Format output to be readable with standard Text editor.

The Problem : Format output to be readable with standard Text editor. The file should be able to be opened with internet explorer, viewed, and able to read the data. A carriage return should be put at the end of each line. This was done in 1.02.03.27 but needs to be done for a 2.01.01 or higher release.

Scenario:
1. Enable Connected Services in the backoffice control file.
2. Run some transactions on the POS.
3. Run an End of Day. SMIT and SMTK files should be created in F:\Grocery\ASP
4. Click to open these files with Internet explorer.
Expected Results: To view as an HTML file.

Actual Results: Data is crunched together and not readable.

SM2T2XML.EXE

A bottle link has the wrong "Department number" in the description.

The Problem : A bottle link has the wrong "Department number" in the description. Example "Bottle link 04" when the correct department is some other department like 03. The department is correct in the file, just the description is wrong.
Scenario:
1. Ring a sale with a bottle deposit linked to the item.
2. Run an End of Day to create SMTK in F:\grocery\asp
3. View the Department Description to see that it is different than the Merchandise Hierarchy
Expected Results: The description should show Bottle Deposit {department link}. The department link should be the bottle link department. It is showing the item department.

Actual Results: The department number in the description is not correct.

SM2T2XML.EXE
The bottle link amount is the correct value, but id displays with out trailing zeros.

The Problem : The bottle link amount is the correct value, but id displays with out trailing zeros... i.e. ten cents displays as "0.1" instead of "0.10" The value is the same, just looks wrong with viewing it in a text editor.
Scenario:
1. Ring an item with a bottle deposit of ten cents.
2. Run an end of day to create SMTK in f:\grocery\asp
3. View file to see the bottle link amount displays as "0.10".
5.
Expected Results: The bottle link amount should display as "0.10"

Actual Results: The bottle link amount displays as "0.1"

WG2.EXE
Division by The Problem :Division by zero error on scale item when Base Weight field is zero in item record. This can happen when the store's item file is hosted. Prior to 2.01 a Base weight of zero was defaulted to 1 pound.
Scenario:
1.Create a normal "scale" type item.
2.using a text or hex editor, change the Base Weight field, columns 316-321 to all 0's. I used a utility called btrhelp.
3.ring the item at the register to produce the error.5.
Expected Results: The register should assume the Base Weight to be '1 lb.' if the field is zero.

Actual Results: When this item is rung it produces a 'Division by Zero" error and the application terminates. zero error on scale item

Xmlfrmt.exe need to be converted for V2

WG2.EXE

Option to Mask Account # on Store Signature Slip should be reserved. Also the option of "Disable Exp Dates on Sig Slips" should also be reserved.

The Problem : Option to Mask Account # on Store Signature Slip should be reserved. The options is "Mask Acct Num on Str Sig Slip". According to the Visa Compliancy, the account number can not be displayed on any receipt. Also the option of "Disable Exp Dates on Sig Slips" should also be reserved.
Scenario:
1. Option is set to No, not to mask account number.
2. Account number will appear on the Store Copy of the signature slip.
Expected Results: Account number should be masked on the store signature slip.

Actual Results: If option is set to no, the account number will appear on the signature slip.

SM2EJMRP.EXE

sm2ejmrp not pulling in past days requested by report code

The Problem :Does not find transactions for past days by report code
Scenario:
1.Search transactions in electronic journal report by item tab, report code
2.Electronic journal report shows 3 days of transactions for that report code
3.Run sm2ejmrp.exe by same report code at default screen, finds transaction for current day
4.Run sm2ejmrp.exe with date input for requested past date, no records found
5.Run sm2ejmrp.exe with current date and before tab, no records found
Expected Results: Records from past days should report
Actual Results: No records found

SM2BATCV.EXE

SM2BATCV.EXE import tag of batches

The Problem :When using sm2batcv.exe to import batches, you must select the batch by both checking the box to the left of the batch and then clicking the batch to highlight it
Scenario:
1. Run sm2batchcv.exe from c:\grocery
2. Select batches to import by checking the box to the left of the batch
3. Only the first batch highlights
4. Only the first batch will import.
Expected Results: All batches should highlight and import

Actual Results: Only first batch highlights and gets imported

SM2EJ.EXE

Electronic Journal - Quantity on Returns not correct

The Problem : In the tabEJItem Table, the Items marked as returns have a Positive Quantity, but the SoldAtPrice is Negative. It has been accounted for in the EJ Movement Reports manually but the Quantity should be in the file as a Negative amount.
Scenario:
1. Ring a Return
2. Look at the tabEJItem File in the Pervasive Control Center
3. SoldAtPrice is say -2.99 but the Quantity is in as a 1
Expected Results: SoldAtPrice should be -2.99 and Quantity should be -1

Actual Results: SoldAtPrice is -2.99 and the Quantity is 1

WG2.EXE

ACH card types do no mask Account # on Receipt, Store Signature Slip, Authorization file, Tlog, Settlement file, nor Log file.

The Problem : ACH card types do not mask Account # on Receipt, Store Signature Slip, Authorization file, Tlog, Settlement file, nor Log file. Account #'s need masked on all receipts and in all files. Also the pin block needs masked in all files.

WG2.EXE

Checks do not mask Account # on Receipt, Store Signature Slip, Authorization file, Tlog, Settlement file, nor log file.

Checks do not mask Account # on Receipt, Store Signature Slip, Authorization file, Tlog, Settlement file, nor Log file. Account #'s need masked on all receipts and in all files. Also the pin block needs masked in all files.

WG2.EXE

Gift card types do not mask Account # on Receipt, store Signature Slip, Authorization file, Tlog, Settlement file, nor Log file.

Gift card types do not mask Account # on Receipt, Store Signature Slip, Authorization file, Tlog, Settlement file, nor Log file. Account #'s need masked on all receipts and in all files. Also the pin block needs masked in all files.

WG2.EXE

Instore Charge types do not mask Account # on Receipt, Store Signature Slip.

Instore Charge types do not mask Account # on Receipt, Store Signature Slip, Authorization file, Tlog, Settlement file, nor Log file. Account #'s need masked on all receipts and in all files. Also the pin block needs masked in all files.

WG2.EXE
Path File Access Error 76 when EFT server not found

Path File Access Error 76 when EFT server not found. Set up EFT server in EFTDRIVE.DATas the location for the auth files. When I shutdown the PC, the register gives a &Path File Access Error 76 when EFT server not found& when the TOTAL key is pressed.

When server containing the shared drive for EFT (Concord) is rebooted, the registers that were mapped to drive exit to desktop after getting an error and hitting clear.
If using eftdrive.dat with a share name and the registers are online to server and running fine, and the PC that you are mapping to is rebooted or unshared or loses connection, the front end locks up at total & you get an error 75 - can�t find resource. You then have to hit clear and are kicked out onto desktop. You cannot put in a tender, All lanes are totally down. One has to delete the eftdrive.dat file and remap the pc to the ScanMaster server. If the eftdrive.dat is not deleted, it will never look for server anymore.

SM2XTRCT.EXE

Tlog Utility - Open Department Returns and Refunds are added into sales. Should be subtracted.

The Problem :Tlog Utility - Open Department Returns and Refunds are added into sales.
Scenario:
1.Place the tlog attached into landrive:\grocery\files\asc
2.run sm2xtrct.exe
3.select open department sales
4. print the report
5. look at department #2 - sm2xtrct report shows a total open department amount of $70.98
6. compare to tlog records for open department sales and returns which total -$68.98
7. a difference of $2.00
There was $1.00 in positive open department sales for dept # 2 and $69.98 in negative open department sales for dept#2.
Expected Results: The sm2xtrct report would show -$68.98 in open department sales.

Actual Results: The sm2xtrct report shows -$70.98 in open department sales.

SM2ITEM.EXE

Start date is not standard it only allows mmddyy entry while other dates allow mmddyy or mmddyyyy

Problem :Start date is not standard it only allows mmddyy entry while other dates allow mmddyy or mmddyyyy
Scenario:
1.Try to type in 05052005 into start date when creating a batch
Expected Results:
it should allow you
Actual Results:
it does not. it only allows mmddyy entry

SM2ITEM.EXE

The Problem :grey out end date label since field is not used in standard batching - cosmetic

SM2ITEM.EXE

enter 1st item into batch and then delete leaves data on screen

The Problem :enter 1st item into batch and then delete leaves data on screen
Scenario:
1. create a batch
2. type in upc and save
3. delete 1st item
Expected Results:
should remove all data from screen
Actual Results:
leaves all data on screen

Fm Settings window needs several design changes

The Problem :Fm Settings window needs several design changes
Scenario:
1. you can type in numerals and text characters into com port entry
2. you have to type in path for file location should be able to use a browser
3. number of box under radio type section needs to say number of radios/handhelds

WD  6591

TAR# RAZBDGSSB

WG2.EXE

EAN 13 scan label with a 04 in the 11th and 12th position scans as a customer number instead of an item.

The Problem : EAN 13 scan label with a 04 in the 11th and 12th position scans as a customer number instead of an item. The EAN 13 UPC's that I am using are 2041153047502 and 3045140280902. These are both being interpreted as Customer Numbers and not EAN 13 codes. The option "UPC Type 4 Cust Num Support" needs to be set to Yes in the Register Control File for this issue to be duplicated. I duplicated this using the Fujitsu scanner and POS and on the NCR scanner and POS.
Scenario:
1. Set option "UPC Type 4 Cust Num Support" to Yes in the Register Control File
2. Scanned EAN 13 code 2041153047502 and 3045140280902.
3. Prompted to add as a customer number.
Expected Results: Ring the proper item from the item file.

Actual Results: Prompts to add the customer into the customer file.

WG2.EXE

Scanning Variable Weight UPC's (Type 2 barcodes) occasionally scans the wrong price.

Scanning Variable Weight UPC's (Type 2 barcodes) occasionally scans the wrong price.
An increasing number of instances are occurring where a Type 2 bar code is scanned, but the wrong price is displayed. For example, a product that sells for $0.41 came up as $63.69 when it was scanned. An item that sells for $1.01 was scanned at $15.15. An item that sells for $1.96 was scanned at $34.08. An item that sells for $2.51 was scanned at $70.25. In all cases, if the product is scanned again right after that, it scans the correct price. The problem does not happen very often, but happens enough that the store is beginning to be concerned, plus it upsets the shopper when it happens.
The problem seemed to start after the systems were upgraded from Release 1.02 to 2.00.03.
The baud rate of the 7875 scanner was reduced

SM2LIKE.EXE

Like code maintenance does not write to Itrail when option enabled

The Problem :Like code maintenance does not write to Itrail when option enabled
Scenario:
1. Enable ITrail option in BOCF and edit price using like code maintenance application. ITrail data is not written
Expected Results: When ITrail option is enabled in BOCF and price is edited in Like code Maintenance, all affected UPC records should be written to the Itrail file

WD  6716

TAR# RAZBM397N

SM2ITEM.EXE

Entering a Not Found Item in a batch causes ON ADD to go away

Entering a Not Found Item in a batch causes ON ADD to go away

When creating a Batch the customer enters the first Item number in the batch, then clicks on Ad Level 1 and ON ADD will display in RED next to the Ad Level. They enter the sale price and save it and the Base Item Price doesn't change, which is correct. Then they enter the next item number they want to add to the batch and the ON ADD flag is still there in red. It should stay on for all items that are added to the batch. But if they enter a NOT FOUND Item Number and it displays, Do you wish to add this item to the batch? and they click on NO. And then they enter the next item number they want to add to the batch, the ON ADD flag is now gone. So each price there after that is entered changes the Base Item Price as well.

In the Backoffice Control file these three options are set to YES:

USE ENHANCED BATCHING
BATCH ITEMS FOLLOW HEADER DATE
ALLOW PRICE HOLD DOWN

SM2ITEM.EXE

changing like code from one number to new number and back does not work

The Problem :changing like code from one number to new number and back does not work properly
Scenario:
1. Edit an item and change like code from one to two by typing it in
2. you are prompted to get current like code pricing
3. click no
Expected Results:
it should go back to previous like code
Actual Results:
it goes to no like code

SM2ITEM.EXE

Base Bottle Link field missing from main screen

Although Bottle Link is maintained as part of the Base Pricing mechanism, it does not show on the main Item Maintenance screen with the other Base Pricing fields.

SM2EJ.EXE

Electronic Journal stopping while writing movement for scale items

The Problem :
Electronic Journal stopping while writing movement for scale items

Scenario:
1.install files from store. Item, Movement,(f:\grocery\files) and 'T' files(f:\journal)
2.start ej processor
3.ej will shut down after 2 errors on 'scale' type items
4.Could not reproduce with just the customer's item file. .
Expected Results: ej processor should process the files

Actual Results: ej stops after second file. This only occurs when the store's movement file is put in place.

SM2BATCH.EXE

Following Item Start/End dates does not allow batches to be deleted

The Problem :Following Item Start/End dates does not allow batches to be deleted
Scenario:
1. Turn Backoffice Control file setting Batches follow Header Dates to N
2. Create a batch
3. set end date on item end date field
4. allow batch to expire.
Expected Results:
Batch should be able to be deleted
Actual Results:
Batch does not ever show up in delete batch area

SM2ITEM.EXE

"&" sign should not be allowed in the DESCRIPTION field.

The Problem :
The "&" sign, as part of the DESCRIPTION in Direct Item Maintenance, causes a cosmetic error on the RPO unit in Item Maintenance/Batch Item Maintenance and at the register.
Scenario:
1. In ScanMasters Direct Item Maintenance, enter a DESCRIPTION for a UPC as 'Arm & Hammer'.
2. Bring this item up on the RPO units Item/Batch Maintenance or at the register and the Description for that item looks as "ArmHammer" with the 'H' underlined. (Screen Shot attached)
3. In Electronic Maintenance, Department Maintenance, and Customer Maintenance all have been fixed to not allow for the '&' sign. I thought this was already in TD or fixed but I can not find a record.

WG2.EXE

Change amount not on cashier display on 92 key configuration

The Problem :Change amount not on cashier display on 92 key configuration
Scenario:
1.Set up for ScanMaster with the 92 key keyboard
2.ring and tender a sale
Expected Results: there will be a 'change' prompt and amount on the operator�s display
Actual Results: The word 'change appears, but there is no amount shown.

SM2EJ.EXE

Add nightly rebuild for EJ database

The Problem :Corrupt EJ database files cannot be rebuilt using btrhelp.

used the Pervasive File rebuild utility. I do not recommend using the BTRHELP rebuild, or an ASCII save/load, on the EJ tables, because they are binary data.
Open the Pervasive Control Center and from the Tools menu, select Rebuild:

A wizard comes up... Select Next at the first screen:

Click "ADD" to add a file to rebuild... It's possible to rebuild a bunch of files at once.

Before continuing, make sure nothing else has the files open... i.e. EJ Processor.
After selecting the file(s) to rebuild, click "Next"
On this screen make sure all of the settings are as listed, and click "Next".

The system will then rebuild all of the files that were selected.

When the files are done, just click "Finish", and the files have all been rebuilt.

You could also use the commandline options to build a batch file. Add the following text to a .BAT file and place it in C:\GROCERY. It can't be done nightly because the EJ processor has to be shut down, not just in pause mode. (This batch file assumes Pervasive is installed in C:\PVSW directory, if not adjust it as needed.)

REBLDEJ.BAT (or any another name):
ECHO OFF
C:
CD \PVSW\BIN
rbldcli -c -m2 -sK -f8 F:\GROCERY\FILES\EJ*.BTR

SM2TLRPT.EXE

Voids & Error Corrects of negative amounts are displaying positive on the Enhance Department Report.

The Problem :Voids & Error Corrects of negative amounts are displaying positive on the Enhance Department Report. In testing TD # 8357, I discovered that the enhanced department is taking all the voids and error correct as positive voids even if I voided a negative item.

This causes the voids/error corrects not to match the store totals report.
Scenario:
1. Rang a return for $8900.97.
2. Rang another return for $289.97.
3. Rang a positive item for 29.54.
4. Void and/or Error Corrected all the items and totaled the sale for zero dollars.
5. Settled the cashier and ran an EOD.
6. On the Enhanced department report my void/error correct total is $9220.48. It should be -$9161.14 because the voids of $8900.97 and $289.97 were negative.

Expected Results: Voids and Error corrects should match store totals report.

Actual Results: Voids and Error corrects do not match store totals report

SM2ITEM.EXE

Problems with PRICE MODE.

The Problem :
Found with SM2ITEM.EXE version 2.02.00.13.

I think part of the problem is when you add an item into the batch, it does not put in leading zeros after hitting ENTER or TAB.
Scenario:
1. Go into Direct Item Maintenance, click on PRICE MODE, enter a UPC that does not exist, hit ENTER (doesn't put in leading zeros), tab back through to UPC and it now puts the leading zeros in and states UPC NOT FOUND. WOULD YOU LIKE TO LEAVE PRICE MODE TO ADD IT?, hit YES, message DO YOU WANT TO CREATE A NEW ITEM?, hit YES, the cursor is on UNIT PRICE, and DESCRIPTION, DEPARTMENT, etc. is still grayed out as if in PRICE MODE. PRICE MODE button is no longer depressed. If you try to save the item in this state the message A ZERO DEPARTMENT IS NOT VALID!, but it's grayed out. If you hit NEXT or PREVIOUS through the batch, the items appear to still be in PRICE MODE.

2. Enter an item in the batch that exists and the message ITEM #00000000000000000022 HAS NOT BEEN ADDED TO THE BATCH, DO YOU WISH TO ADD IT NOW?, hit YES, all the selling prices are grayed out.

WG2.EXE

discount not correct when using zero price items and clear to go back to previous item for discount

The Problem :
POS will give a discount for the first item.
total, cash out and the receipt will print with the first item and
the discount, but the subtotal & total show 0.00 and the item is given out
for free.
Scenario:
1.Setup register to allow for discount 2
Setup discount to be 10%
Setup discount to be for ITEM discount
Setup discount to not be at total time.
2.Item 1 - setup as discount 2
setup with a price, description and dept.

Item 2 - setup as discount 2
setup with a ZERO PRICE
Don't setup as visual verify.
3.Ring in item 1
Ring in item 2
it prompts for price.
press CLEAR
press STATUS
select DISCOUNT 2
4.It will give a discount for the first item.
Total, cash out and the receipt will print with the first item and
the discount, but the subtotal & total show 0.00 and the item is given out
for free..
Expected Results: Discount should be applied properly with no free item

Actual Results: Gives item for $0.00

WD  7039

TAR# RAZBP3ZAV

SM2SJRPT.EXE
Electronic Journal Report for certain transactions gives error 94 when trying to view the transaction

When taking an Electronic Journal Report for certain transactions, the transactions will display on the screen, but when you click on one to see the detail an error 94, Invalid Use of Null is displayed. This has been reported on WIC and Gift Certificate Transactions. All the EJ files were sent to NCR and NCR recreated the error for the WIC transactions.

SM2EJMRP.EXE

EJ Movement Report not displaying results of .

The Problem :EJ Movement Report not displaying results of .Scenario:

1.Attempt to run a EJ Movement Report

2.Choose an Item or range of items

3.Select "Between" .

4.Enter beginning and ending dates and run report.

Expected Results: A report on the selected items sold during the chosen date range.  

Actual Results: The report begins a query of the DB but finishes with a message indicating that no records were found.  Running the query in Pervasive results are the same.  Searching on Movement in Pervasive reveals that the items do have movement.  Reports from customers indicate that the reports worked fine initially but then just stopped abruptly.

WG2.EXE

When entering a Qty > 1 on an item with Favor Flag ECs an error message is issued and the item is aborted however any ECs that were issued are not aborted.

The Problem :When entering a Qty > 1 on an item with Favor Flag ECs an error message is issued and the item is aborted however any ECs that were issued are not aborted. e.g. An item has a UPC EC and a mix match Favor Flag EC. The item is entered with a quantity of 4. The UPC EC is issued and then an error is issued as per TD # 5734 while checking the mixmatch coupon because qty entry is not allowed if an EC has a favor flag. After the error the mixmatch coupon is aborted and the checks on the remaining ECs is also aborted and then the item itself is aborted. The UPC EC which was already issued, however, is not aborted and remains in the sale.

SM2PDIMR.EXE

/ PLU movement report/ report code not in index

The Problem :
Report code not in index
Scenario:
1.Go to item file report
2.PLU movement report
3.Report code not in index.
Expected Results: Be able to get movement by report code

Actual Results: Report code not under index

Note: Other fields were also missing from the Index drop down box when compared to the 1.02.03.03 version of smwpdimr.exe. Mix Match, Report Code & Coupon.

SM2BATCH.EXE

Batches appear in Delete Batch area that shouldn't be.

The Problem :Batches are appearing in the Delete Batch area that contain items still in effect. These are Hosted Batches.
Scenario:
1.Set batch control to use Header Date
2.Create a temporary batch that contains items with varying end dates - some beyond the date of the batch
3.Stage and release the batch
4.When the Batch date is met, it is sent to the Delete batch area
5.Contained in the batch will be the item(s) with the future date. If the user does not notice it, they will delete the batch and take those items off sale before they should.
Expected Results: Batch should not appear in the Delete Batch field until all items in batch have expired dates.

Actual Results: The Batch actually shows up in the Delete Batch with current items.

SM2LIKE.EXE
Like Item pricing, Like Item Maintenance price not returning to regular

The Problem :In Like Item Maintenance can be set to sale price with ending date but does not return to Regular Price when ending date is satisfied.
Scenario:
1.Go to Like Item Maintenance and set a sale price on an item and set a date for it to expire.
2.Set the batch into effect.
3.When ending date is met, check to see if the items have returned to their Regular price.
Expected Results: Prices of Like Items should return to regular when Like Item batch date is set.

Actual Results: Batch expires and doe not return to regular prices

SM2SJRPT.EXE

Quantity on Returns is changed to be negative value in tabEJItem database table

The Problem : Quantity on Returns is changed to be negative value in tabEJItem database table. A change was made in the EJ processor so the quantities of returns/refunds will be negative. This has impacts on the EJ reports, and the EJ Movement Reports.
Scenario:
1. Ring a return
2. Run EJ Report
3. Find Return/Refund transactions

Expected Results:
In order to keep the report as it has always been, it should show positive quantity on report, and negative amount.

Actual Results:
Amount shown with negative sign on right of number, and quantity is shown with negative sign to the left of the number.

SM2EJMRP.EXE

The Problem : Quantity on Returns is changed to be negative value in tabEJItem database table. A change was made in the EJ processor so the quantities of returns/refunds will be negative. This has impacts on the EJ reports, and the EJ Movement Reports.

The Problem : Quantity on Returns is changed to be negative value in tabEJItem database table. A change was made in the EJ processor so the quantities of returns/refunds will be negative. This has impacts on the EJ reports, and the EJ Movement Reports.
Scenario:
1. Ring a return
2. Run EJ Movement Report for time period of transaction

Expected Results:
Returns should show negative amounts and quantity.
Refunds should show negative amounts, but zero quantity
Sales should show positive amount, and positive quantity.

Actual Results:
Application is presuming that returns have positive amount, and they now have negative amounts, which may return incorrect values on report

SM2ITEM.EXE

Sm2item.exe batching doesn't change associated fields on UPC  

The Problem :
_Sm2item.exe batching doesn't change associated fields on upcs when selecting 2nd item without saving first item
Scenario:
1. Create batch
2. Enter item without saving
3. Enter 2nd item
4. Info on 1st item retains for 2nd item.
Expected Results: 2nd item should pull up its own values

Actual Results: See #4 on scenario

WG2.EXE

The Problem :Change DUE dies not appear on the cashier screen on 92 Key ScanMaster Fujitsu

Scenario:

1.Setup uses Fujitsu T2000 M box with a 92 key keyboard and ScanMaster software

2.After entering items and completing a Cash transaction, the Change Due Descriptor as well as the actual amount, does not appear on the Cashier screen.

3.There is a work-around which involved dragging and dropping 2 TTF fonts onto the desktop..

Expected Results: Change Due should appear on the screen at the completion of the sale. 

Actual Results: Change Due does not appear on the screen at the completion of the sale.

WD  7171

TAR# RAZBM9BA5

WG2.EXE

Customer has a Department Electronic Coupon set up for Dept 33 (Frozen Foods). Coupon is a 20% Store Coupon.

If the cashier rings up a transaction that contains all FoodStampable items, the Food Stamp subtotal always comes out right.

If the cashier rings up a transaction that contains both FoodStampable and non-FoodStampable items in the same transaction, and the Electronic Coupon applies to any FoodStampable items in the department, the Food Stamp subtotal comes out wrong. It calculates the total of the FoodStampable items, but then adds to it the total of the non-FoodStampable items, but only up to the amount of the Electronic Coupon amount.

For example, they ring up the following transactions.

EXAMPLE #1:

$10.00 DEPT 33 (FoodStampable)

$2.00- Elec Coupon for Dept 33

$.95 non-FoodStampable item

TOTAL

FOOD STAMP

The Food Stamp subtotal shows up as $8.95. It should be $8.00.

EXAMPLE #2:

$10.00 DEPT 33 (FoodStampable)

$2.00- Elec Coupon for Dept 33

$2.75 non-FoodStampable item

TOTAL

FOOD STAMP

The Food Stamp subtotal shows up as $10.00. It should be $8.00.

EXAMPLE #3

$20.00 DEPT 33 (FoodStampable)

$4.00- Elec Coupon for Dept 33

$4.00 non-FoodStampable item

TOTAL

FOOD STAMP

The Food Stamp subtotal shows up as $20.00. It should be $16.00.

It makes no difference what order the items are rung up.

The Register Control File is set to use Dept S

WD  7172

TAR# RAZBNDRNY

WG2.EXE

If register is in offline mode and a register EoD is done - sales totals do not get cleared. 

If register is in offline mode and a register EoD is done - sales totals do not get cleared. If on-line and a register EoD is performed the totals seem to be cleared. Duplicated this in our lab. Denny has also duplicated.

WD 7173

TAR# RAZBPK74H

SM2ITEM.EXE

Price change on linked items defaulting to original when item put on sale.

ScanMaster 2.1. If the base price of linked item is changed from

$5 to $4, all linked items also get changed as they should. And when linked item is then put on add (sale) for $3.00, all linked items

show the on ad price, but base or regular price goes back to original price of $5.

WD  7174

TAR# RAZBQ6DMD

SM2MASS.EXE

Mass attributing a batch changes case count to 1 for all items in the batch.

The customer uses "convert plu report to batch" to create his ad batch, then edits the ad batch to input sale prices and clicks "make offsale". He then mass attributes the batch to put in a report code. In this batch and the offsale batch, the case count is always changed to 1 for all items. This causes problems with a 3rd party program that gives him margin information. He then has to go into each item and change the case count back to what it should be.

WD 7176

TAR# RAZBPWAQ3

WG2.EXE

Retrieved sale and clear of unknown upc clears last item if discount is applied. 

If a sale is retrieved, an unknown UPC is entered, then cleared, then status (not total status) is selected, and discount 1 is pressed, the last item entered on the suspended transaction disappears from the screen and from the receipt. 

I duplicated this problem by:

Updated register control to create a 5% discount 1(both) on register 1;

Created discount 1 on keyboard configurator file under status

Created a new item (upc = 1) for 50 cents;

Turned on discount flag on upc 1 & saved.

Updated the register.

Logged into register.

Entered 1.

Hit suspend.

Entered bad item number & got not found message.

Hit clear.

Hit retrieve & retrieve sale.

Hit the status key and select 5% discount

The last item on the suspended list just disappears from the screen and from the receipt.

If you then press total, the transaction completes and the receipt shows -3 discount - and a 0 total.

WD  7177

TAR# RAZBR8SZM

WG2.EXE

When voiding a MFG or Store coupon, the coupon total is not reduced by the amount of the voided coupon.

Ring up items to an open department.

Ring up MFG coupon - adds face value to coupon total

Void MFG coupon - does not delete from coupon total (cpn total remains the same) 

Ring up items

Ring up STORE coupon

Void STORE coupon - adds the coupon amount to coupon total 

If double coupons - then when voiding a .20 cpn it will add .60 to existing cpn total. 

Duplicated on both 2.0.3.03 and 2.1.0.25 and both Dynakey and 64 key displays. The receipt and sales total are always correct. Per the customer the displayed amount on the cid is also always correct.

WD  7178

TAR# RAZBRHW7S

SM2ECRPT.EXE

Electronic coupon report empty if you modify the Vendor # field to narrow the scope of the report.

Condition/Symptom:

Customer was trying to print a report for coupons with a specific "Vendor #" in the From and To columns. When they modified the dialog box in Electronic Coupon Report and entered the desired Vendor #, the report displayed no coupons. Running the report with default settings displayed ALL coupons, including those that should have fit the specific criteria.

WD  7179

TAR# RAZBRHWB2

WG2.EXE

Tender Reversal is being sent to EFT Provider even though Media Config option is set to 0.

In the Media Configurator for Gift Card, the option 1-EFT VOID 2-NO RETURN TO SALE is set to a 0. This should allow the cashier to press CLEAR to return to the sale, but should not send a Tender Reversal message to the EFT Provider to reverse the last charge.

User confirmed that the option is set to 0, but when the cashier presses CLEAR to return to the sale, the media totals are cancelled and ScanMaster still sends a Tender Reversal to the EFT Provider. The EFT Provider is not expecting to see a Tender Reversal from ScanMaster, so declines that request.

WD  7180

TAR# RAZBS55UT

SM2BCKUP.EXE

Backup DATA Files gives errors

THIS IS FOR BACKUP DATA FILES ONLY. The other two backup options appear to work fine.

Once the backup is complete the screen displays CLICK HERE TO RESTART ScanMaster! Also, the following error is logged into the error log:

SM2BCKUP: Unable to delete all files and/or subdirectories from F:\BACKUP, so directory not deleted.

It leaves F:\BACKUP\GROCERY\LOG with nothing in them. They can be manually deleted.

The error log from the site that reported the issue logged the above error as well as the following error:

SM2BKCUP: Error (380) - The PercenValue Property must be between 0 and 100 inclusive, processing backup.

SM2ITEM.EXE

The Problem :

Back Office workstation is limiting PLU file size to 'Demo' if Hasp not set for Back Office. The Back Office is currently not making a security check and should not be limiting the PLU file to Demo limit of 100 items.

Scenario:

1.Attach BO to ScanMaster system

2. Install hasp not configured for Back Office

3. Log into ScanMaster and select Item Maint. from the main menu

4. Select Direct Item Maint from the next menu

5. See message about 'Demo File Limit Exceeded'

Expected Results: Security is to be done at login. Should have been stopped there. 

Actual Results: Gave a type of security warning in Item Maintenance

SM2CSHPR.EXE

Average Sale Totalizer 0260 not being populated on the SRR by SM2CSHPR @ End of Day

The Problem :Average Sale Totalizer 0260 not being populated on the SRR by SM2CSHPR @ End of Day

Scenario: Run through a days worth of business

1. Settle Cashiers

2. Run End Of Day

3. Run SRR report

Expected Results: The same Average Sale figure from the Store Totals Reports should be on the Average Sales Amount line on the SRR after EOD has been run. 

Actual Results: There are 0.00 on the Average Sale Amount Line on the SRR.

SM2EJ.EXE

The Problem :EJ Processor shuts down without generating an Error message, when the EJ Item file is very large.  This is happening at a site with a very large EJ Item table, over 2 million items.  Using debug code, I found that the EJ processor fails when it attempts to determine if the record it is about to add already exists in the database.

WD  7666

TAR# RAZBTTT3D

SM2SJPT.EXE

The Problem : Getting a runtime error when "adding" a Item (UPC) to the Item Tab when database is large.  When the database has a large number of records (over 5,000) for a single UPC, trying to add it in the Item Tab causes the runtime error "Method '~' of object '~' failed".  This error can also be duplicated by trying to add all of the available UPCs in a large (or semi large) database.

Scenario:

1. Start EJ Reports

2. Click the Item Tab (Screen Shot attached)

3. Enter the UPC number (or range)

4. Click "Insert UPC"

5. After processing around 30-40 seconds, error appears. 

Expected Results:

Available UPCs should be added to the List box, and application should continue without error. 

Actual Results: Error message appears after about 30-40 seconds stating: ""Method '~' of object '~' failed"

SM2ECACT.EXE

The Problem :Hosted Promo Code not working

Scenario:

1. Sending a non zero promo code in the 373 byte record doesn't work.

Expected Results: Hosted record should make an entry in the gr2point.btr file