Enhancement or Fault Number

Item  Description

SM2SILPR.EXE

Sm2Silpr.exe needs to uncouple movement from extract process.

If no movement fields (F64,F65,F67) are selected in the extract then the processor shouldn't reference the movement file or movement settings in the Rcssil.ini file. Currently, if you want a file extract for some type of host compare without regard to movement, you must select include zero movers in the Configurator to get all items.

WG2.EXE

Add Scaleable Item Price Inquiry.

Have price inquiry feature display both price per pound price and total price of item based on it's weight back to cashier in the price inquiry area not just the total price of item. Cashier then will be able to clear off item without issue of registering a void being done or have to call for mgr authorization.

WG2.EXE

Allow up arrow to skip to bottom of flip chart when at top to avoid having to go through the flipchart from top.

SM2ARACT.EXE & SM2MOEND.EXE

Maintain historical in-store charge detail - View / Print Only.

The ability to print a range of the reports is necessary so customers can print 1, 3 and 12 months detail in one report.

SM2SRR.EXE

Create option for Monthly Summarized SRR Report - Or Date Range SRR.

In SRR have option to be able to have month report for all SRR data items that only counts month selected (select May and get report that totals all data from May 1 to May 31) and is printable and exportable to excel.

WG2.EXE

Option to mask Customer Number on POS Receipt.

Option to mask Frequent Shopper number on POS Receipt.  This option should allow the masking of any customer numbers including in-store charge account #s or any customer account #s used for 3rd party systems such as MobileLime, PayByTouch, S&H or UCI.

SM2USCO.EXE (U-Scan Interface)

Adapt new code to display signature capture on the attendant station without requiring direct mode.

U-Scan supports an opcode that was apparently added after our initial development of the ScanMaster interface that allows the captured signature to be displayed for approval on the attendant screen without the cashier entering direct mode.  This also sends a message to remote hand-held units so that the signature can be approved remotely whereas the current functionality does not permit this. 

WG2.EXE

Add option to select whether sale total electronic promotions are mutually exclusive.

Currently, when multiple total sale electronic promotions are built, each promotion qualified for is triggered.  Example: $10.00, $20.00 and $30.00 promotions built.  If the sale total is $50.00, all 3 electronic promotions will be triggered.  This new option, "Total Sale Promo Exclusive", will cause only the highest promotion qualified for to be triggered.  The default of this option is "N"

SM2SJRPT.EXE

Remove Check Image Column from Electronic Journal Results Tab

SM2BCKUP.EXE

Add support to backup applications to backup to a directory/file.

The ScanMaster Backup and the EJ Backup both utilize operating system backup utility "NTBACKUP".  This backup supports backing up data/files to a directory/file on a hard drive, and possibly a CDR/DVDR if the system has a CDR/DVDR burner attached. 

Tape drive systems are becoming obsolete, and costly.  Our support department has received multiple requests from stores asking if it is possible to use our backup applications to backup data to a different drive and or path on their network.   

Currently ScanMaster only supports backup to supported tape backup devices. 

SM2RPAIR.EXE

Sm2rpair.exe needs to add an item file fix to correct the adflag being set when the ad level is 0.

Versions of 2.3.x sm2baply turned on the Ad Flag if a like code was set and also if the ad level was 0.

Scenario:A utility is needed to correct the erroneously set Ad Flags. Since Sm2rpair is already designed to repair problems in the item file, code needs added to fix the Ad Flag.  

1. Get an item file or use a utility to ensure that the Ad Level is set to "0" and the Ad Flag is set to "1".

2. Run sm2rpair on the item file.

Expected Results: The Ad Flags should now be "0". Nulls, "bad" UPC numbers, no dept # and no descriptions should still continue to be corrected. I

WG2.EXE

Check Cashing requiring a mgr ID will set to "000" when doing EFT checking.

Check Cashing requiring a mgr ID will set to "000" when doing EFT checking.   When the EFT mgr is going to approve the check and the manager id that was entered, it is being cleared and set to "000".  It should hold the mgr id.  Before the tlog would shift if the no manager id  was required, now it if filling with "000".

WG2.EXE

Random weight voids do not pass the weight back in the UMI file.

During a sale, if the cashier voids a Random Weight item, and UMI/UCI is on, the Item is voided correctly except that the Weight of the item is not put in the UMI file.  On the sale it is present in the file, just on the void it is missing.

This causes a problem with the REMA Loyalty engine as that is a comparison field that is used to verify I have the right item to void. This could also cause problems for 3rd party UMI/UCI software

WG2.EXE

Money Orders & Gift Certificates & Gift Cards  included when calculating for Total Sale EC – Electronic Promotion.

If I have a $100 Total Sale Electronic Promotion set up, and I ring a $50.00 item and a $75 Gift Certificate.  I get the total sale coupon as if I have a $100 sale when I don't.

WG2.EXE

Ringing a Money Order sale will give you Total Time Electronic Discount.

Ringing a Money Order sale will give you Total Time Electronic Discount. 

Example: 

Money Order                    $45.00

   Sale More Than $0.01    $0.50- 

Money orders should not trigger Electronic Discounts. 

This is only happening on the Windows system.  We also tried Gift Certificates and it does not happen with gift certificates.

WG2.EXE

Ringing a quantity of limited quantity item and applying a discount gives the wrong discount and total.

Ringing a quantity of limited quantity item and applying a discount gives the wrong disc and total.  For example, item is regularly $2.00 and I have set limited quantity 1 for $1.00.  If I ring 2 at the UPC the item total is $3.00 and I apply a 10 % discount and the discount is amount is $0.40 it should be only $0.30.  But worse yet the total is incorrect.  The total is $1.80 where it should be $2.70 (if the correct discount was taken).  The receipt looks like this. 

2 @ Limit 1/$1.00      Reg $2.00 Each

  Kraft 3 Chs.Dinn               $3.00

         10 % Disc                  $0.40 - 

            Subtotal                 $1.80

WG2.EXE

/NOPRT option doesn't work without a printer

If the printer can't be seen or isn't attached, the POS gives printer errors with /NOPRT set in rlaunch.dat. If the printer is attached, no errors occur and nothing is printed.

WG2.EXE

WIC tender total showing as $0.00 even though it's a WICable item.

Found that if in the Register Control File question "WIC tender forgives tax" is set to 'NO',

then when you ring up a item that is WICable, hit WIC to get the WIC total it will show on the Register at Tender time as $0.00.  You can still put in the proper amount and tender with WIC but the WIC total should show.

WG2.EXE

Using 64 Key Keyboard and VGA Display when in WIC Sales Mode you do not see the WIC total on the display. Only total showing is the sales total including tax. If the Register Control file setting WIC Forgives Tax is set to "YES" then you get an error that Tender has to equal sale if you tender the amount shown. The cashier then has to manually subtract the tax to tender the correct amount. This does not happen on the DynaKey where both the WIC Total and Sales Total are shown.

WG2.EXE

Gift Cert and Money Orders are not counted as items on Activity Report.

Gift Certificates and Money Orders are not counted as items on Activity reports.  They are counted as items on the receipt and the sales reports and the productivity reports.  This causes the Activity item count not to match the other reports

WG2.EXE

Allowing Over Tendering of Checks causes problems w/check fee.

Setting ALLOW OVER TENDER for checks to NO, causes the check fee's not to fire.

If I have it set to YES, I get the check fee. 

*NOTE*  I had in my Media Cashing Fee Editor type NONE, if I try to cash a check for the CASHING UP TO AMOUNT, I get @ the register "Can't Exceed Total".  This is only if I have set "ALLOW OVER TENDER" for checks set to NO.

WG2.EXE

Instore Charge Manager Needed message does not tell the user to press enter.

When a customer is past due and the "Manager Needed Code 1"  warning appears on the screen, it requires the user to hit the ENTER key before swiping a card or keying in the manager code.  It does not tell the user that the ENTER key is required so users get confused and hit clear and try to rectify the problem through the back office setting on that customer.  It's been a while since I did the in the trenches battle stuff and perhaps we are that cryptic on all our Manager Needed prompts, but I think it would aid the operation a great deal if the register prompted the user to hit the ENTER key

WG2.EXE

A true Bogo causes TPR not to print on receipt.

Split item with unit price of 50 cents 2 for 50 cents and the regular price field is 50 cents too.  If you take out the unit price it will print the tpr under each item correctly.  "You save" at the bottom of the receipt prints in both scenarios.

WG2.EXE

If the system is set to follow the Frequent Shopper Matrix, a new customer with no points, rang in an Electronic Coupon, the customer would not receive the Electronic Coupon until the next sale when they had some points.

WG2.EXE
Exit monitoring, go back in and items that were rung are being missed.

The Problem:

Scenario:   Found this happens in our Cashier monitoring in ScanMaster's backoffice too.

1.  Monitor a sale where the cashier rings up a PEPSI for $1.00.

2.  Exit out of the monitoring. 

3.  The cashier rings up a $20 case of BEER.

4.  Hit TOTAL

5.  Go back into Cashier Monitoring, and monitoring will show the PEPSI for $1.00 and then the TOTAL of $21.00.  The $20 case of BEER doesn't show. 

Expected Results: The $20 case of BEER does show.   

Actual Results: The $20 case of BEER doesn't show.  The $20 case of BEER is not in the ctran file

WG2.EXE

Pickups/Loans done offline at the POS will appear as if they were done online in the TLOG.

The Problem : Pickups/Loans done offline at the POS will appear as if they were done online in the TLOG.  I had rung pickups and loans offline both with the POS closed and with a cashier signed on the POS.  In the TLOG, the last field will have an 'N' not an 'F'.

Scenario:

1.  Place POS offline.

2.  Do a pickup and loan while POS is offline.

3.  Close lane

4.  View TLOG to verify the last field is and 'N' or 'F'

Expected Results: Pickups/Loans done offline at the POS should have 'F' in last field of the TLOG.

Actual Results:  Pickups/Loans done offline at the POS should have 'N' in last field of the TLOG.

WG2.EXE
When a customer is declined purchase of an age restricted item, the receipt will print "Customer Born Prior to :(Current date-21 years).

The Problem :When a customer is declined purchase of an age restricted item, the receipt will print "Customer Born Prior to :(Current date-21 years).  This is an  incorrect statement on the receipt.  When the cashier is prompted to card the customer and is prompted if the customer is born before a specific date Yes/No and declined, the customer is not born prior to the date.  Also if the customer can not purchase the age restricted product should the receipt state this line.

Scenario:

1.  Set register control file to prompt for customer born before date yes/no.

2.  Set an item in the item file that is age restricted

3.  Ring this item at the register and decline the customer for not being of age.

4.  Tender the sale

5.  View line on receipt stating the "Cust Born prior to : (date)"

Expected Results: Should state not born prior to :(date) or not print at all since the customer was not able to purchase the product.

SM2XMENU.EXE

Communications Menu is in upper and lower case words, every other menu has all upper case.

Scenario:

1. Log into ScanMaster

2. Select Communication Menu

3. all options contain First Letter Uppercase and the rest of the word in Lower Case

Expected Results: All letters should be in capitol letters

SM2ADMV.EXE

SM2ADMV - Cosmetic spelling of the word "AD".

Scenario:

1.  Go into Ad Movement Report.

2.  Move the mouse over the "CLEAR AD LEVELS" button.

3.  On the bottom of the screen (on the bar) the message, "Click here to clear all Al Levels".

Expected Results: "Ad" should be spelled correctly.

Actual Results: "Ad" is spelled "Al" (with an lower case L).

WG2.EXE
Issue with bypassing "Cash Only Customer" and letting them pay w/another media.

The problem is that if you manager approve to let a "Cash Only Customer" pay with another media, you are prompted a set of questions twice.

Scenario:

1.  At the register,  hit ENTER (to bypass putting in a frequent shopper number), ring a sale and hit TOTAL.  Hit "CHARGE", and "STORE CHARGE".

2.  Enter an account number (frequent shopper) #4.  This customer is a "CASH ONLY" customer (meaning they can only pay with cash, unless override by a MGR).  Register shows "CASH ONLY CUSTOMER/ OVERRIDE (YES/NO)".  Hit ENTER (yes) to override.

3.  Register prompts, "ENTER MANAGER ID", enter a MGR ID.  Register then shows, "ACCEPT CHARGE TRANSACTION  Y/N?"  hit ENTER (yes).

4.  Register prompts again, "CASH ONLY CUSTOMER/ OVERRIDE (YES/NO)".  Hit ENTER (yes) to override.

5.  Register prompts, "ENTER MANAGER ID", enter a MGR ID.  Sale now completes. 

Expected Results: Should only be prompted for "CASH ONLY CUSTOMER/ OVERRIDE (YES/NO)?" and "ENTER MANAGER ID" once.

WG2.EXE

Scanmaster will send a reset clear to OpenEPS after the SendTransaction has been called on the Payment Terminal.

The Problem :

WinEPS discovered an issue where Scanmaster will send a reset clear to OpenEPS after the SendTransaction has been called.

My scenario is:

1. Select gift card on customer terminal

2. Slide card

3. Select balance inquiry on customer terminal

4. Immediately select gift cert. on the cashier side and then quickly press clear 

The net effect is that the customer balance inquiry fails with a decline and if you reselect another tender (or EFT) Scanmaster shows Declined as well. 

 In the WinEPS  journal we see after the SendTransaction, the reset clear comes in

SM2BATCH.EXE

Using Enhanced Price management batches do not appear green when active.

Scenario:

1. create a temporary batch using enhanced price management

2. when start date becomes current the batch should stay green until it expires

Expected Results: batch should appear green until end date becomes current

Actual Results: batch appears black on morning of expiration date and it should not until after noon on exp. date

WG2.EXE

When cashier monitoring is enabled, the POS begins overwriting the file used for security camera interface CTRAN.xxx after an initialization occurs due to a power fail or, reboot etc.

The POS should read to the end of the CTRAN.xxx file after an initialization if monitoring is still enabled and continue appending to the end of the file.

WG2.EXE

Cashier Monitoring and the Security Camera Interface do not receive Pickup and Loan information when done at the POS.

SM2EJ.EXE

SM2SJRPT.EXE - Electronic Journal report has wrong description for adjective item.

Scenario:

1.Create adjective code, 1 for quantity and 1 for level

2.Ring up adjective item

3.Receipt shows correct description for item

4.Electronic journal report show incorrect description for item

Expected Results: Correct description for item   

Actual Results: Pulls description for adjective item that is quantity from the adjective level description, if no level code is created it pulls it from the default quantity description instead of the proper quantity description

The receipt prints the correct description

WG2.EXE

Total Time discounts are not writing the D "Record Code" Line in the TLOG when applying Discounts 2,4,or 5 to a Negative item.

Scenario:

1.  Ring a negative item that is discountable.

2.  Press Total

3.  Apply discount 2 4 or 5

4.  Tender Cash

5.  View tlog for D line

Expected Results: D record code line should be in transaction tlog.

Actual Results:  D record code line is not in transaction tlog.

SM2SYSCF.EXE

Frequent Shopper $$$(N) or Pnts(Y) needs to be linked to Point Format instead of Use Item Based Points.

The Problem : In the System Configurator, the Back Office question (069), "Frequent Shopper $$$(N) or Pnts(Y)" is currently linked to the CONTROL.TMP option (396), "Use Item Based Points" This needs to be changed so that it is no longer linked to this option but, instead, linked to (313), "Point Format (0=Amount 1=Number)". 

This involves both a change to the template AND a hard coded change to SM2SYSCF.EXE which is currently inverting the answer between the options.  The new option linkage will not require this.

SM2F2BAT.EXE

When Creating Zero Mover batch it does not exclude "new Items".

Scenario:

1.Click on Convert PLU Report to Batch

2. Create Zero Mover Type batch

3. select a date to exclude items from

Expected Results:  to have all items created since that date to be excluded from the batch

Actual Results: on items are excluded from the batch

SM2ITEM.EXE

Once  zero mover batch created the modified date in changing to batch date.

Scenario:

1.Edit a Zero Mover Batch

2. try to sort by Modified Date

Expected Results: to have different modified dates on all items

Actual Results: all items have taken the batch date as the modified date

WG2.EXE

Pressing clear twice to manual enter check or WIC, will ask for transit/routing #.  If the transit/routing # is being skipped, aborting the tender at account # should not prompt for the routing #.  Entering Transit/routing # was skipped intentionally by another setting, but when I press clear at enter account # the  Routing # is being prompted.  This is with both Checks and WIC checks.  Found out from Frank that having "FS#forCheckVerify(NoEFT)" set to Yes, pressing clear at Enter Account # will go back and ask for Routing #.

WG2.EXE

Line item discount limits are not followed.

The Problem : Setting the discount line item limit in the register control file is not followed

Scenario:

1. Setup the control file to allow both types of discounts (=3)

2. Set the line item discount1 = .10

2. Setup an item (Pepsi 122300 $1.49) with discount1

3. Press the Discount Button.

Expected Results: Since the discount is above .10 a message indicating MAX Discount .10 would be printed on receipt

Actual Results: A .15 cent discount is delivered and printed on the receipt

SM2SILPR item extract fails to extract items seen as on ad and TPR.

The Problem :During an item extract the following message appeared on several items and the items involved were not exported:

01/04/07 12:07:15 - [00000000000111112412] Both Ad and TPR pricing exist and cannot be processed.

01/04/07 12:07:15 - [00000000000160004113] Both Ad and TPR pricing exist and cannot be processed.

01/04/07 12:07:15 - [00000000000250080033] Both Ad and TPR pricing exist and cannot be processed.

01/04/07 12:07:16 - [00000000000321005303] Both Ad and TPR pricing exist and cannot be processed.

01/04/07 12:07:16 - [00000000000321005323] Both Ad and TPR pricing exist and cannot be processed.

If this scenario happens on an item, I think that the item should still be exported using the current selling price that the register would use.

Scenario:

1. Run SM2SIL and move all fields to the right hand box and select "Extract selected fields now"

2. Review the resulting error log.

Expected Results: Items in question should still be extracted. I think the error log should still log the item as follows:

01/04/07 12:07:15 - [00000000000160004113] Both Ad and TPR pricing exist.

This way the item is still noted as having a potential issue.

Actual Results: Items are not extracted.

SM2SJRPT.EXE

Item with a Line Item Discount applied then voided will appear in EJ as if a Frequent Shopper Line Item Discount was applied.

The Problem :Item with a Line Item Discount applied then voided will appear in EJ as if a Frequent Shopper Line Item Discount was applied.  Since the L record is missing in the tlog because the item was voided (this works correctly).  The EJ processor assumes that the line item discount was for the Frequent Shopper Discount when the discount actually applied was Discount #1. 

Scenario:

1.  Ring an item priced @ $1.49 (item will need to be set up as disc #1, Disc#1 will need to be set up as 10%)

2. Apply a Line Item Discount #1 to the item

3. Void/Error Correct the item.

4.Total out the sale (should be for $0.00)

5.  Wait for EJ processor to process the tlog for this transaction.

6.  Look at the transaction in the EJ Reports.

Expected Results: Not sure what should be seen here, except that the discount should not show as a Frequent Shopper Discount. 

Actual Results: Item will appear as sold for $1.49 with E/C off to the right.  The next line will show that a Frequent Shopper Discount was taken against the item for $0.15.  This is incorrect, it was actually discount #1 line item discount.

SM2EJBKP.EXE

Electronic Journal backup is not including Carrot files (.^01).

Scenario:

1. If an electronic journal file grows to larger than 2 gig pervasive will span the file to include a .^xx extension

2. electronic journal backup does not include these files when backing up.

Expected Results: electronic journal backup should include all EJ*.* files

WG2.EXE

Ringing item on Self Checkout with bottle deposit and applying a discount not working/displaying  properly.

Ringing an item that has a bottle deposit attached to it and applying a line item discount (variable in this case) and then voiding the item causes the Fastlane/U-Scan to display invalid data.  I see a description of 5% discount on the RAP screen receipt and Fastlane receipt screen after voiding the item even though 5% was never entered as a discount (discount was 10%, bottle deposit was .05 cents). It appears to just be a display issue. Totals are correct

SM2USCO.EXE – U-Scan Interface

On U-Scan- Selecting SCANVOID from status menu not working on scale items

SM2CT2EJ.EXE

When reprocessing Consolidated TLOG files into EJ Files, the new "Power on" records are creating "T" files without an extension

SM2EOD.EXE

EOD is not backing up the Pervasive ^ (caret) files to C:\GROCERY\FILES.

SM2USCO.EXE

On U-Scan: ScanMaster gets stuck on SignOn in Progress and Robot opens ok.

The Problem :  Difficult to recover but possible with out rebooting by pressing the ! button.

Scenario:

1.  When Robot and ScanMaster are signed on.

2.  Go to Direct Mode

3.  Close the ScanMaster Lane only.

4.  Go out of Direct Mode

5.  Press close door

6.  Press Open door

Expected Results:   ScanMaster and Robot should open and close together.

Actual Results:  Get a Flashing "Sign on in Progress" and have to find another way out.  Either by rebooting or by pressing the ! button.

SM2ITEM.EXE

Item Maintenance is allowing a Limited Price without a Limited Quantity.

Scenario:

1.  Go into Direct Item Maintenance. 

2.  Add a UNIT item, and set a Limited Price on the item.

3.  Hit SAVE.  It allows the Limited Price to be there without a Limited Quantity.  When I did the same thing in 1.04.01.03 SMWITEM.EXE, I get the message, "ERROR!  Must Enter Limited Quantity". 

4.  Don't get an error message when trying to set a Limited Quantity without a Limited Price either.  But, when I hit SAVE it doesn't save it. 

Expected Results: Should not be able to put a Limited Price without a Limited Quantity, should get a message when trying to save it.

SM2SETTL.EXE

On cashier log miscellaneous items are appearing under electronic checks (paper checks and in store charges).

The Problem :On cashier log miscellaneous items are appearing under electronic checks (paper checks and in store charges)

Scenario:

1. settle a cashier that has paper checks, electronic checks and instore charges

2. enable cashier log printing

3. print the audit trail

Expected Results: On cashier log it should break down paper checks, electronic checks and instore charges separately

Actual Results: some paper checks and in-store charges appear under electronic checks and inflate totals on log

WG2.EXE

ScanMaster Signature Slips not detected by U-Scan.

The Problem :U-Scan can detect when a signature slip is printed at the end of a sale by parsing for underscore characters in the receipt after the initial paper cut at the end of the main receipt.  ScanMaster prints dashes for the signature line rather than underscore characters, so the U-Scan does not end the sale with a notification to the shopper to go to the cashier station to sign the receipt.  Nor does it prompt the cashier to deal with the signature slip. 

We need WG2 to use underscores rather than dashes for the signature line in order for this to function properly.

Scenario:

1.  Shopper completes a sale at the U-Scan and pays with credit card.

2.  U-Scan prints the main receipt at the robot and the signature slip at the cashier station. 

Expected Results: Robot should present a message to the shopper to take their items and receipt and go to the attendant to sign their signature slip.  The cashier station should alert the cashier that the customer must sign the slip and require cashier intervention before that robot can continue to the next sale. 

Actual Results: The sale finishes, the receipt and slips print as expected, but the customer is not told to go sign the slip and the cashier is not alerted

SM2ITEM.EXE

Electronic Coupon @ price displays wrong symbol in Item Maintenance.

The Problem :When viewing an electronic coupon from the direct item maintenance screen for a particular item and you have a coupon built giving a discount using the "@" price, the discount field shows as "%" instead of "@"

Scenario:

1. Create an electronic coupon associated with a UPC # and make it an at a price of coupon.

2. Bring up the UPC # in Direct Item Maint. and go to the Enhanced Tab and click on the List Valid coupons on this item button.

Expected Results: Under the Discount column the amount should be the dollar value of the coupon

followed by the "@" symbol to designate "at a price of" type coupon, i.e., 0.99@.

Actual Results: Currently it is displaying as 0.99%.