|
Enhancement or Fault Number |
Item Description |
|
WD 361098
|
Total Sale Electronic Coupon Void is missing
fields in UMI: Type and Lookup Code. The Problem :The Universal
Marketing Interface (UMI) is missing fields in the case of the void of a
total sale electronic coupon. The two fields missing are the Type (which
should be 8 - Total Sale) and the Look Up Code (which should represent
the amount of the sale). This same behavior is happening to
Department Total type Electronic Coupons.
NOTE: Even though the
lookup for a Total Sale type EC is the sale amount, the amount of the
coupon is still populated in the Amount field.
Scenario: 1.Enable the UMI Interface 2.Set up a ScanMaster Total
Sale Electronic Coupon 3.Ring a sale large enough to receive the
total sale electronic coupon 4.Hit total 5.(See the L record in
the UMI has the Type field in position 49 marked as an 8 - Total Sale
Type and the Look Up Code in position 49-69 as the sale total) 6. Hit
CLEAR to return to sale
Expected Results: See the L record in the
UMI has the Type field in position 49 marked as an 8 - Total Sale Type
and the Look Up Code in position 49-69 as the sale total
Actual
Results: See the L record in the UMI has the Type field in position 49
marked as a 0 - (not defined) and the Look Up Code in position 49-69 is
all zeros.
|
|
WD 364562
|
USCAN: PICK 5 EC reverses after returning from
finish and pay but will never display the discount again. The EC Pick
5 discount is reduced the first time you press finish and pay. If the
customer goes back into the sale the EC discount reversed. This is as
expected. But if the customer scans an item not on file, the attendant
clears the item not on file message and press finish and pay, USCAN
never displays the EC Pick 5 Coupon.
Scenario: 1. Ring up
items to satisfy a PICK 5 EC 2. Press Finish and Pay 3. Scan an
Item Not on File 4. Clear the Not on File message (Do not add amount
and dept) 5. Press Finish and Pay
Expected Results: USCAN
should issue the EC discount again and display the correct total
Actual Results: USCAN does not so the EC discount again and the wrong
total is displayed
|
|
WD 365027
|
Weight in UMI record doesn't include tare on a
void. It does, correctly, deduct the tare in the weight when the item
is initially sold. This makes the weight for the void appear different
from the initial sale.
For example (see UMI record in attachment)
Weight = .43 lbs. Tare = .12 lbs. Weight shown in sale = .31 lbs.
Weight shown in void = .43 lbs.
Scenario: 1.Turn on UMI / UCI
2. Ring a weighted item with a tare attached 3. Void that item 4.
Look in the UMI file 5. Expected Results: The weight field in the
item sold and item voided records are the same with the tare deducted.
Actual Results: The weight in the item sold and item voided records
are different with the voided record not deducting the tare amount.
|
|
WD 377918
|
eWIC: POS aborting completion when Item Action
Code received. When the eWIC processor sends an approved completion
of an eWIC transaction that also includes an Item with an Item Action
Code, the POS is aborting the eWIC transaction and is left requiring
payment. This logic should be changed since the overall eWIC
authorization was Approved. In the case where Item Action Codes are
received with the approval, they should be treated as information-only
and functionally ignored by the POS
Scenario: 1.Ring an Item
that causes the eWIC processor to return an Item Action Code such as 26
- Approved for a lower price (Peanut Butter) 2.Tender eWIC
Expected Results: Transaction is approved and POS moves on to next order
Actual Results: Transaction is approved via EFT but the POS is left
needing another tender to complete transaction as if the eWIC tender was
not accepted
|
|
WD 379145
|
Change amount not showing on Cashier Display.
The Problem : Cashier Display is not showing the change amount after
tender is entered and drawer pops open on new NCR 7606 platform
Scenario: NCR 7606, SM 2.9.0-60 1. ring up transaction 2. total
3. enter amount more than total 4. hit cash
Expected Results:
drawer pops open and change amount is on bottom of Cashier Display with
Close Drawer message at top
Actual Results: drawer pops, the
change amount quickly flashes in appropriate place on cashier display
but is replaced with $0.00 and there is no close drawer message even
though the drawer is open. The Cashier can look at the receipt to get
the correct change amount. Was able to correct problem by setting the
YCableStatus to 1 and the OpenDrawerSUE to 0 in the Registry under Cash
Drawer, NCRCashDrawer.1 and then Model for second setting.
|
|
WD 379886
|
SM2RPAIR.EXE - the repair movement option is not
fixing all nulls in the movement records. The Problem : the repair
movement option is not fixing all nulls in the movement records. This
was reported by BMC at their Glory Supermarket store.
Scenario:
1. Had a store with RBO start pulling movement and the extract file was
failing in RBO due to nulls in the data. 2. It has not been
determined how the nulls got in some of the records. It may be a result
of an older movement file that was upgraded.
Expected Results:
Extract shouldn't have nulls in any field.
Actual Results: Nulls
were seen in the blanks field and occasionally in a few movement
buckets.
|
|
WD 379889
|
SM2RPAIR.EXE - the movement repair procedure is
not fixing all of the nulls in a record. The Problem : the movement
repair procedure is not fixing all of the nulls in a record.
Scenario: 1. Customer started using RBO to extract ScanMaster
movement but the extract was causing RBO to fail when importing the
extract. 2. I found nulls in several records, mostly in the Blanks
field. 3. Ran Sm2rpair on the movement file.
Expected Results:
All nulls should have been converted to zeros
Actual Results:
Nulls remained in several records.
|
|
WD 379943
|
At EOD on the POS rlaunch.exe gives error, click
OK, and reboots lane. The Problem : PSKILL.EXE is missing from
C:\grocery, thus Rlaunch cannot stop the lanehawk application and will
force a reboot on the lane.
Scenario: NCR 2.9.0-60, LaneHawk
1. Run EOD on system
Expected Results: EOD runs on POS and
ScanMaster restarts with no issues
Actual Results: EOD runs on
POS but the error ""File not found in rLaunch2.modMain.Main at line 630"
appears and a reboot occurs.
|
|
WD 380143
|
Trying to retrieve a suspended sale results in a
62 error and ScanMaster shut down. The Problem : Suspend/retrieve,
get a error 62 input past end of file hit clear to shut down when trying
to retrieve a suspended transaction with 2.9.0-70
Scenario:
2.9.0-70 1. suspend a sale 2. retrieve the sale
Expected
Results: At the time of selecting the specific sale to retrieve the
cashier screen should show the sale information
Actual Results:
At the time of selecting the specific sale to retrieve the cashier
screen shows an error 62 input past end of file hit clear to shut down,
also the suspended sale is locked and must be unlocked in the system
services part of the backoffice or the message "suspend process busy -
retry" will appear on the screen, tested on 2.9.0-60 and the
suspend/retrieve process works with no issues.
|
|
WD 391425
|
Zero Mover Batches select items with movement.
The Problem : The zero movement batch will actually select items that
have movement and will lead to the deletion of valid items
Scenario: 1. create a zero mover batch 2.create a ytd movement
batch 3.compare
Expected Results: no same items on both
Actual Results: items with movement appear on zero mover batch as
well. The zero movement batch does not look at movement, but
instead looks at the date the item had the its price modified last. If
the price was not modified since the date selected with the batch then
it is included in the batch even though it could have movement.
|
|
WD 393611
|
Cashier tlogs appearing in multiple Ctlog, not
being deleted from F:\Grocery\files. The Problem : a cashier tlog is
being left in F:\grocery\files and also moved to F:\tlog over multiple
days causing movement and inventory issues
Scenario: 2.9.0 and
past SM versions running with 3rd party software 1.cashier signs on
and tlog record opened in F:\grocery\files 2.cashie signs off and is
settled and or delayed - moving tlog to f:\tlog 3.check
f:\grocery\files
Expected Results: cashier Tlog no longer in this
folder.
Actual Results: cashier Tlog still exists and will be
moved to F:\tlog again when cashier is settled on another days business.
|
| |
|
|
 |
 |