|
2016 News Archive
January 2017
|
Improved and Updated SMS Adjustment Request for 2017 |  |
The Adjustment Request now enables one-stop shopping for changes to ACS
and ABO as well as the other Channel Partner products. It's been
updated for 2017 changes, so you'll want to use this new one.
|

|
| (January 2 , 2017) |  |
Make Some Adjustments |
|
Improved!
NCR Channel Partner Standard Order Form for 2017 |  |
NCR provides this automated order form to make it easy for Channel
Partners to get their P.O.s through. It includes drop-down
selections for the additional data necessary and catches errors that
would slow down your order. Click for the current version - it's
also always available from the Home Page Menu (under "Information and
Documents" at the lower left). And as a real bonus, this new
version will allow a 2017 order...
|

|
| (January 2 , 2017) |  |
Give Some Orders
|
|
Enhanced SKIFs for ISS45 and ScanMaster
for 2017 |
 |
The Excel Software Key Information Forms
have been enhanced and these new releases should be the ones you use going
forward. These SKIFs are stored forever (or until they're updated again)
on the SKIF Page.
|
|
NCR Order Processing Recess Ending Monday January 16 |  |
NCR expects to end the annual order processing recess and restart processing
by Monday, January 16. During the recess, orders are not processed,
invoiced or shipped. New orders have been held, and will be processed
when operations re-open.
|
|
(January 5, 2016) |
 |
Advisory Only |
December 2016
|
Urgent: NCR Order Processing Recess |  |
NCR will start its annual recess for order processing after December 28 this
year. During the recess, orders are not processed, invoiced or
shipped. New orders are held until operations re-open the third week
of January, so Channel Partners needing products before the end of January
are strongly encouraged to place all orders as soon as possible.
|
|
(December 19, 2016) |
 |
Advisory Only |
|
EXTENDED -
Magellan Scanner/Scale MayDay!Exchange Trade-Up |  |
We have been able to extend this offer for one additional week, with the new
order deadline as December 16. So don't wait around: click here or get it from the Announcements and Updates Page and take advantage
quickly.
|
|
ISS45 8181-050 Shipped!
ISS45 8181-060 Update Released |
 |
The important
ISS45 8181-050 release has completed live testing and has been shipped via
FedEx to Channel Partners in good SMS standing. Full documentation is
available on the Manuals page. The 8181-060 update (with changes since
8181-050 Controlled Deployment) is also now available from the ISS45
Maintenance Page. Click for a look at ISS45's many, many new features
and changes. |
ISS45 8181-060 Release Notes |
 |
The Release
Notes for 8181-060 are
now available.
They're all awaiting your clicks on the
ISS45 Manuals Page.
|
|
Security Alert on Securing Payment Terminals |  |
This alert
is from the US Secret Service and the Retail Cyber Intelligence Security
Center, and provides new information about how defend against the
current attacks against merchants and their shoppers. It's there for you
later on the PCI Compliance Page. |
November 2016
PocketOffice (RPO) on New
Datalogic Falcon X3+ Firmware |
 |
The current PocketOffice version 2.12.20-050 will load but not run on Falcon X3+ units with firmware version 1.97.075.
This firmware has been installed as the Datalogic factory standard in Falcon X3+ models manufactured during and after May 2016. Here's how to deal with this issue.
If you can't wait, click right away, but if you can, then come on back at
your leisure and find it waiting for you on the Technical Bulletins Page.
|
|
ISS45 8181-050 Crib Sheet |
 |
The ISS45 Crib Sheet quick-reference utility gives you the entire history
of ISS45 features and fixes and when they were put into the software.
With a quick lookup, you can instantly find in which
release a feature was introduced - or when a fault was
addressed. It's just been updated with the latest
releases: It's there for you on the Crib Sheet Page.
|
|
RealPOS XR8 Setup and Driver Tools
|  |
We've put together the set of drivers and tools you need to set up the
RealPOS XR8 (7607) with ISS45 and ScanMaster. You'll find them
packaged for you on the Drivers Page. See also the Technical
Bulletin for the XR8 certification and Release. |
|
ENCOR Pricing and Migration Offers
|  |
Here is a summary of ENCOR pricing, including the offers that will be
available to migrate ISS45, ACS/ACS-IR and ScanMaster to Encor.
This provides the up-to-date pricing plan, updated to include the free
migration with SSCO and the extension of 100% investment protection
through 2018 for systems purchased since the start of 2012. If you
somehow hold back the urge to click immediately, you can find this
announcement later on the Updates and
Announcements Page. |

|
|
Time Running Short on Connected Payments Deadline |
 |
The time remaining to complete the Connected Payments requirement for ENCOR migrations has become very short.
As NCR has stated for the past several months, only sites that are live on Connected Payments/ServerEPS
by January 1, 2017 will be eligible for the special ENCOR migration pricing from ScanMaster, ACS, ACS-IR or ISS45.
Channel Partners are advised to immediately contact any customers still using WinEPS or other payment mechanisms:
they must deploy Connected Payments by the end of the year to secure migration eligibility for that site.
|
|
(November 16, 2016) |
 |
(Advisory Only) |
|
2017 SMS and SWM for Channel Partner Products
|  |
With the sole exception of ACS/ACS-IR, 2017 SMS/SWM will not increase,
and stay the same as 2016. Meanwhile, the ENCOR release will
dramatically reduce the cost of POS/Back-Office combinations. This
announcement summarizes Channel Partner software maintenance and support
pricing for 2017. It can also be found on the Updates and
Announcements Page. |
|
NCR SSCO Configurations Updated |
 |
More new options, flexibility, bells, whistles - the works. Here's
what you need (literally, since it's required) to put together an SSCO
system and order. The current version is always there for you on the
Home Page Menu at left.
|
|
Enhanced SKIFs for ISS45 and ScanMaster |
 |
The Excel Software Key Information Forms
have been enhanced and these new releases should be the ones you use going
forward. These SKIFs are stored forever (or until they're updated again)
on the SKIF Page.
|
|
License Key (HASP) Service Fees for ISS45 and ScanMaster |  |
No-Charge is No-Charge: NCR has eliminated the $35 Key Service Fee for
ISS45 and ScanMaster software orders that consist entirely of no-charge
items. You should no longer include this item on any purchase
orders. The key REPLACEMENT Service Fee ($75) remains as-is.
Please click the Announcement for details and handling any P.O.s in
process that could be affected. It's also on the Updates and
Announcements Page. |
October 2016
|
NCR RealPOS XR6 Pricing and Configuration |  |
The RealPOS XR6 configuration and pricing has been updated and includes
several new versions, options and features, plus new packages orderable with Windows 10 IoT.
Information and instructions about "Migration Rights" - which allow you
to order one operating system but temporarily deploy with another O/S
until compatible application software is released - have been added to
the bulletin information section. This release includes updated compatibility data
and configuration details. Click now, or find it
later on the Reference Bulletins Page. |
|
LaneHawk Modelset v2822
|
 |
The latest updated LaneHawk USA Modelset with an updated package and logo images
ensures proper item identification - and it's now
available for FTP download. You can get it from the
LaneHawk Release and Maintenance Page.
|
|
PA-DSS 3.1 Implementation Guide for OpenEPS 829 v2.7
|  |
This document provides the information for
implementing payments in a PCI-Compliant context, including networks,
data flow, application management and so forth. Released for
OpenEPS 829 v 2.7, it's there for you on the PCI Compliance Page. |
|
First-Friday Presentation |  |
Of course First Friday was so great you need to re-live the experience!
So while you wait for the theatrical release (coming to a theatre near
you) here's a copy of the presentation as a nice souvenir for your
information - click now, or find it
later in your book of memories on the Presentations Page (in the Events
section lower down on the page). |
|
NCR RealPOS XR7 Pricing and Configuration |  |
The RealPOS XR7 configuration and pricing has been updated and includes
the newest versions plus some new orderable
packages with Windows 10 IoT. This release includes compatibility data
and configuration details. Click now, or find it
later on the Reference Bulletins Page. |
ISS45 8181 New Manuals |
 |
The 8181-050 Release Notes and several new ISS45 SQL Installation Guides are
now available, as well as the latest ISS45 SQL Database Schema.
They're all awaiting your clicks on the
ISS45 Manuals Page.
|
|
RBO 4.9.0
Updated Manuals |
 |
The updated RBO manuals did not get posted with the 4.09.00-050 release as
they should have. With apologies, they are now available on the RBO
Manuals Page. You can click right now - no more waiting required. |
September 2016
NCR RealPOS XR8 Installation with ISS45 |
 |
This new ISS45 Installation Guide gives you the detailed information
you need to set up ISS45 V8 on the new NCR RealPOS XR8 POS terminal. See the bulletin by clicking now, or find it later on the
ISS45 Manuals Page.
|
NCR RealPOS XR8 Installation with ScanMaster |
 |
You guessed it - this new ScanMaster Installation Guide gives you the detailed information
you need to set up ScanMaster V2 on the new NCR RealPOS XR8. See the bulletin by clicking now, or find it later on the
ScanMaster Manuals Page.
|
|
NCR 7837
Wireless Hand-Held Scanner Certification |
 |
The NCR
Class 7837 wireless hand-held scanner is now certified for
ISS45 and ScanMaster, including auxiliary port connection to the
NCR RealScan79 All-Imaging Scanner/Scale. You can
get the certification notice and scope right here or from the
Technical Bulletins Page, but before installing, make sure you
get get the new 7837 Setup Guides - one for ScanMaster and one
for ISS45 - that are now available
on their respective Manuals Pages.
Or just click below of course. |
NCR RealPOS XR8 Certification Report |
 |
This Technical Bulletin details the Certification results for the NCR
RealPOS XR8. See the bulletin by clicking now, or find it later on the
Technical Bulletins Page.
|
|
NCR RealPOS XR8 Pricing and Configuration |  |
The RealPOS XR8 is replacing the 82XRT at the top of NCR's modular line.
Here's the configuration and pricing information including orderable
packages from ScanSource and Ingram, together with compatibility data
and configuration details. Click now, or find it
later on the Reference Bulletins Page. |
|
Updated Connected Payments and OpenEPS Release Notes
|
 |
The latest versions of the Connected Payments Release Notes and OpenEPS
Release Notes are available for you on the EPS Manuals Page. Notes for
CP 2.29 and 2.30 are now posted, plus for the OpenEPS 828.7 Gold 25 release.
Click now or find them later on the EPS Manuals Page.
|
|
NCR SSCO Configurations with Quick-Ship Option |
 |
Specific SSCO configurations will now be pre-built and stocked at ScanSource for immediate shipment
- and build-to-order remain available of course. Here's the latest SSCO Configurer, including
a separate tab for the new pre-stocked configurations. The Configurer
is always
required to accompany any SSCO order, so you really need to have it.
The SSCO Configurer has its own page (see the menu at left under
"Information and Docs") but click below so you'll remember it's there.
|

|
ScanMaster EMV Transaction Reversals
|
 |
After implementing EMV, ScanMaster 2.09.00-140+
sites using signature capture with a Verifone 915MX payment terminal must
have the ERC and host options correctly set. Otherewise, some
transactions may be reversed if a shopper prematurely removes the EMV card
from the PIN pad. This Technical Bulletin provides the simple
instructions to ensure the necessary settings are correct. See the bulletin by clicking now, or find it later on the
Technical Bulletins Page.
|
|
Datalogic Scanner/Scale Trade-Up Email Template
|
 |
Datalogic has provided a nice HTML you can use for emailing your
customers to assist your Magellan trade-up campaign. You can also
customize this with your own logo if you wish. Click the
link below for the site/HTML.
|
|
NCR SSCO Configurations with Quick-Ship Option |
 |
Specific SSCO configurations will now be pre-built and stocked at ScanSource for immediate shipment
- and build-to-order remain available of course. Here's the latest SSCO Configurer, including
a separate tab for the new pre-stocked configurations. The Configurer
is always
required to accompany any SSCO order, so you really need to have it.
The SSCO Configurer has its own page (see the menu at left under
"Information and Docs") but click below so you'll remember it's there.
|
August 2016
|
New SKIFs for ISS45 (v43) and ScanMaster
(V22) Now Required |
 |
Updated!
These new Software Key Information Forms
in Excel are required for all ISS45 or ScanMaster orders or changes. Besides being much easier to use and with built-in
error prevention, they provide
the latest set of options, and you can now select to show either the Product ID numbers from either the NCR or
"StoreNext" sets - or both if you like, buy just
clicking a box. Always send in the native xlsx versions - not PDFs or
scans. These SKIFs are stored forever (or until they're updated again)
on the SKIF Page.
|

|
|
Improved!
NCR Channel Partner Standard Order Form |  |
New features now nicely handle Dealer Net items (non-discount), and you
can also use this new version as a "template" with zero-quantity items
on a particular order grayed out for readability.
NCR provides this automated order form to make it easy for Channel
Partners to get their P.O.s through. It includes drop-down
selections for the additional data necessary and catches errors that
would slow down your order. Click for the current version - it's
also always available from the Home Page Menu (under "Information and
Documents" at the lower left).
|

|
| (August 31, 2016)
|  |
Give Some Orders
|
|
Synergy Monday School Presentations
|  |
Synergy Monday School presentations are available on the Presentations
Page - you can download them now to refresh your memory (if you were
there) or else at least check out the topics (if you weren't one of the
lucky ones this year). They're all waiting for you toward the
bottom (scroll down) of the
Presentations Page . |
|
Datalogic Scanner/Scale Pricing and Configuration |  |
The configuration and pricing bulletin for Datalogic scanner/scales has been updated with the
MayDay trade-in, plus
several price decreases and other changes since the last issue. Click now, or find it
later on the Reference Bulletins Page. |
Debit Transactions Reporting as Credit in ISS45 after EMV?
|
 |
After implementing EMV, you may find that Debit transactions can be
reported as Credit transactions in ISS45. The fix is simple from
Tender Maintenance. See the bulletin by clicking now, or find it later on the
Technical Bulletins Page.
|
|
Magellan Scanner/Scale MayDay!Exchange Trade-Up |  |
Here you go - a great MayDay Exchange offer to trade up old scanner/scales to
Magellan 9800i, 9400i and 9300i units. See the MayDay Trade-Up announcement, but don't wait around: click
here or get it from the Announcements and Updates Page and take advantage
quickly.
|
|
MayDay!Exchange for Equinox L5300 PIN Pads - Lowest Price Ever |  |
See the MayDay trade-in announcement that gives you the Equinox L5300 and
contactless reader for the lowest price ever. This offer won't go on
forever though, so click
here or get it from the Announcements and Updates Page.
|
|
Equinox Pricing and Configuration |  |
The
Equinox configuration and pricing bulletin has been updated with the
MayDay trade-in, plus
clarifications and changes since the last issue. Click now, or find it
later on the Reference Bulletins Page. |
|
ABO Migrations from RBO - No MOS |  |
The announcement has been updated and the requirement for completeing the MOS
has been removed to simplify your process. Click
here for the new version from the Announcements and Updates Page.
|
|
ABO Configuration and Pricing
|  |
The ABO configuration and pricing bulletin has been updated with
clarifications and changes since the last issue. Click now, or find it
later on the Reference Bulletins Page. |
July 2016
|
LaneHawk Modelset v2757 |
 |
The latest updated LaneHawk USA Modelset with an updated package and logo images
ensures proper item identification - and it's now
available for FTP download. You can get it from the
LaneHawk Release and Maintenance Page.
|
|
NCR Channel Partner Standard Order Form |  |
NCR provides this automatied order form to make it easy for Channel
Partners to get their P.O.s through. It includes drop-down
selections for the additional data necessary and catches errors that
would slow down your order. Click for the current version - it's
also always available from the Home Page Menu (under "Information and
Documents" at the lower left).
|

|
| (July 1, 2016)
|  |
Give Some Orders
|
June 2016
|
PocketOffice New Lower Pricing |  |
The Channel Partner pricing for PocketOffice has been reduced by
increasing the previous 31%-35% discount to the full Application
Software discount enjoyed by NCR Channel Partners. In celebration,
the PocketOffice Product/ Program/Pricing bulletin has been redone,
including the updated information and part numbers so you can order this
stuff. Click now, or find it
later on the Reference Bulletins Page.
|
|
ISS45 Configuration and Pricing
|  |
ISS45 Pricing and Configuration has been updated - some clarified
information and an improved and more readable format. Click now, or find it
later too on the Reference Bulletins Page.
|
|
Toshiba TEC (IBM) Configuration and Pricing
|  |
If you need
Toshiba TEC hardware, here's the pricing
and configuration bulletin for these items. Please note that many of
the former "StoreNext" complete lane packages are now provided as two or
three separate line items, each for a major component package (such as a
logic unit or display), so multiple line items may be required instead
of just one. Also, several of the items will require the purchase
of another linked component package to achieve the lowest pricing.
Click now, or find it when
you need it from the Reference Bulletins Page.
|

|
Channel Partner "Monday School"
|
 |
This year's Synergy conference follows RSPA by only two weeks - also in
Dallas and also at the Gaylord. So our traditional "Sunday School"
will be provided instead as "Monday School" at the Synergy conference August
15, and there will be no RSPA Sunday School day. As usual however, the
day will focus on the most important products and topics for ISS45,
ScanMaster and ACS/ACS-IR Channel Partners. Details on the agenda and
timing will be available as the date approaches, but Channel Partners should
arrive Sunday evening August 14 for a 9:00 start, and the Monday program
will go through the late afternoon. NOTE! The Monday School
session is part of the Synergy program, and Synergy registration is
required. Only registered Synergy Channel Partners can be admitted to
Monday School. Make sure you register as an Interact Channel Partner
to get the lower price. |

|
EMV Certified Scanmaster Release with Verifone
|
 |
The updated Release Table
and Release Notes for the EMV-Certified ScanMaster 290-140 release are provided below.
|
EMV Certified ISS45 Release with Verifone
|
 |
The updated Release Table
and Release Notes for the EMV-Certified ISS45 8180-090 release is provided below.
|
May 2016
EMV Certifications for ISS45 and ScanMaster with Verifone
|
 |
EMV certifications are now complete for ScanMaster and ISS45 with Verifone
terminals and Connected Payments. See the Technical Bulletin -and
Announcement by clicking below. You can find them later on the
Technical Bulletins and Announcement Pages. |
Equinox Pricing and Configuration
|
 |
The Equinox Pricing and Configuration bulletin has been updated with some
new configuration information and items. Cross-references are
provided with the new NCR product IDs to the old StoreNext PINs. Get
this version by clicking now, or you can always come back later and get it
from the Reference Bulletins Page or the Equinox
All-In-One Page.
|
|
Equinox Remote Key Injection Supplementary Order Information
|  |
This updated form provides the necessary terminal serial number etc.
information to enable Equinox Remote Key Injection (RKI) orders.
So, a completed copy must accompany your P.O. for RKI orders. Click now or find it when
you need it from the Equinox All-In-One Page.
|
|
New SQL Workgroup CAL PIN and Price |  |
Microsoft has changed the terms of NCR's license agreement, and the
price for the optional SQL Workgroup CALs increased. If you are
using the free SQL Express platform for ISS45 nothing changes, but the
new PIN and price for SQL Workgroups is effective for all orders
starting Monday May 9. Orders already submitted will be processed
as-is. The updated ISS45 Pricing and Configuration bulletin also
includes other updates and fixes. Click now or find it when
you need it from the Reference Bulletins Page.
|
|
Adding Previously Purchased Scanmaster Self-Checkout I/F to HASP |  |
This updated Announcement provides some clarified instructions on updating a
ScanMaster customer's HASP to reflect previously purchased NCR SSCO or U-Scan interfaces. This was previously provided as a Technical Bulletin,
where it has also been updated. Click
here, on the Announcements and Updates Page, or on the Technical Bulletins
Page.
|
|
Adding Previously Purchased ISS45 Interface Features to HASPs
|  |
This updated Announcement provides some clarified instructions on updating a
customer's HASPs to reflect previously purchased ProLogic, U-Scan or NCR
SSCO interfaces. This was previously provided as a Technical Bulletin,
where it has also been updated. Click
here, on the Announcements and Updates Page, or on the Technical Bulletins
Page.
|
|
Epson Printer Configuration and Pricing
|  |
If you need an Epson printer, cable or listed accessory, here's the pricing
and configuration bulletin for these items. Click now or find it when
you need it from the Reference Bulletins Page.
|
|
ISS45 8180-090 |
 |
ISS45 8180-090 enables ISS45 to accept non-whole-dollar WIC vouchers,
enhances the shopper survey template and improves General Batch performance,
along with other updates and enhancements. See the Release Notes and
Release Table for details, and if you are using ISS45 with SSCO, see the
important SSCO update too. |
|
SSCO for ISS45 - New Software Features with ISS45 8180-090 |
 |
Along with
ISS45 8180-090 comes an important SSCO update that enables manual
application of coupons and discounts with ISS45. See the
SSCO Release Notes and the SSCO Release Table for details. |
|
ISS45 8180-090 Crib Sheet
|
 |
The ISS45 Crib Sheet quick-reference utility gives you the entire history
of ISS45 features and fixes and when they were put into the software.
With a quick lookup, you can instantly find in which
release a feature was introduced - or when a fault was
addressed. It's just been updated with the latest
releases: it's there for you on the Crib Sheet Page.
|
|
LaneHawk Modelset v2697 |
 |
An updated LaneHawk USA Modelset with the latest package and logo images
to ensure proper identification is now
available for FTP download. You can get it from the
LaneHawk Release and Maintenance Page.
|
|
Connected Payments PCI Attestation of
Compliance - 2016 |
 |
When you or a customer needs the official PCI Attestation of Compliance for
the Connected Payments Service, it can be useful to have the current version
of the official "PCI Attestation of Compliance for the Connected Payments
Service." Here is the 2016 version.
NOTE: The date of "2015" on the front cover refers to the
PCI specification date. You'll find the QSA's signature and the
March 15, 2016 Attestation date on Page 13, because everything about PCI
is always
clear and easy to understand. Click
now or find it forever on the PCI Compliance Page.
|
April 2016
|
Magellan 8500Xt Special End-of-Life Final Buy |
 |
Get 'em while you can -
it's Magellan's last trip around the world, with the 8500Xt now down to its last few units and
this last-time buy gives you the lowest-ever price. This end-of-life
offer is first-come, first-served so get your orders in fast. Click
here or on the Announcements and Updates Page. |
|
New SKIFs for ISS45 (v39) and ScanMaster
(V121 (XLSX
Now Required) |
 |
These new Software Key Information Forms
in Excel are required for all ISS45 or ScanMaster orders or changes as of
Monday April 4. Besides being much easier to use and with built-in
error prevention, they provide
the latest set of options, and you can now select to show either the Product ID numbers from either the NCR or
"StoreNext" sets - or both if you like, buy just
clicking a box. Always send in the native xlsx versions - not PDFs or
scans. These SKIFs are stored forever (or until
they're updated again)
on the SKIF Page.
|
March 2016
|
It's Back - ISS45 Express! |
 |
Now without hardware prerequisites, Express is back in a brand new
"ExpresSO" software-only offering for you stores with 1-5 lanes. See
the new bulletin - it's pretty much just like before, except now you have
total hardware flexibility. Click now to get the pricing and configuration
details. |
|
Pricing Update and Summary, Excel
SKIFs and Other News |
 |
This update provides a summary of the price changes announced earlier, the
elimination of higher no-hardware/software-only pricing, dates, new
automated SKIFs in Excel, HASP key changes, and some pretty good news about
ISS45 Express. If you find this interesting, click. |
|
New ISS45 System Pricing |
 |
Here is the new ISS45 Pricing and Configuration bulletin. Click now to
get the pricing details for the changes announced in February of this year. |
|
New ScanMaster System Pricing |
 |
Here is the new ScanMaster pricing and configuration bulletin,
providing all the details for the pricing changes announced back in February.
Click for the update. |
|
New York Times: EMV Delays Frustrate US Retailers |
 |
This article may be helpful for your customers who are in the same boat with
the great majority of US merchants. The article discusses the lack of
motivation of the financial institutions, processors and card networks to
certify EMV solutions, and the everlasting layers of this onion we're all
working to peel. It's well worth the few minutes to read, and it
clearly establishes why it's taking so long for the industry to get EMV
implemented. Click below for the linked article. |
|
RBO → ABO Migrations: Don't Stop Now!
|
 |
Especially with ABO's
ability to manage ISS45 V8 promotions, now is the time to
bring customers into NCR's new back-office technology. To
protect your customer's RBO investment, this special offer has
been extended through 2016, and gives
RBO users an outstanding low-cost path. See the Announcement,
and the ABO Configuration and Pricing Reference Bulletin for all
the details. But do it fast since this offer won't last
forever.
|
|
Changes to Improve Order
Communications and Fulfillment |
 |
We appreciate your great patience with NCR’s new ordering process, and understand that
you need timely and clear feedback on the status of orders. NCR has resolved several
problems that previously caused order delays, and we are aggressively working to remove
all the remaining issues. Here's what we've added and communications
you'll now receive from start to finish. |
|
Real Important: NCR EMV Task Force and EMV Update
|
 |
Please make sure you see this update: NCR has created an EMV Task Force, and
sessions with Channel Partners are planned in the near future. |
|
ScanMaster OPOS Requirement with Legacy Fujitsu TP3 Hardware |
 |
Loading ScanMaster 2.09.00-130 onto legacy Fujitsu TeamPOS 3xxx terminals with
certain OPOS versions will cause problems - here's how keep that from
happening. If you click the Technical Bulletin now, you'll immediately
get all the details. (Otherwise of course, you can just remind
yourself later with a trip to the Technical Bulletins Page.)
|
|
NCR SSCO Excel Configuration Tool -
New 2016 Version |
 |
Here is the latest SSCO Configurer, including all the updated part numbers
and pricing. This is not a "lite" version - it's the full Configurer
used by Chris Kardashian himself, and since the current version is always
required to accompany any SSCO order you really need to have it.
The SSCO Configurer has its own page now, (see the menu at left under
"Information and Docs") but click below
so you'll remember it's there.
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NCR RealPOS XR6 Configuration and Pricing |
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Here are all the products and items you need to configure and order the
RealPOS XR6 (Class 7603). As usual, we're offering single-PIN packages
you can order from ScanSource as well as the Ingram Micro configurations.
Click for your copy, and tTake advantage of the special Leap Year prices.
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New RBO Order Form - Updated with NCR
Product IDs |
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The RBO Order Form has been updated, and it now provides the new NCR Product IDs
to use on your P.O.s to NCR Order Entry. Get
the new version by clicking, or else you'll just have to
find it later on the RBO All-in-One Page. Tough Duty. |
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Branded PC, Server and Platform
Program and Pricing |
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Here is Issue 56 of this long-running Pricing Bulletin, describing the PC
and Server line for NCR Channel Partners. It's been updated with the
new NCR Product ID Numbers, and one of the prices has been reduced, so if
you don't take a look now, you'll likely forget and then you'll need to go all the way
over to the Reference Bulletins Page, although this is not going to be your
biggest problem. |
February 2016
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Big Deals for a Big Year - NCR RealPOS XR6
and Full-House Rebates |
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Just in time for NGA, get these Leap Year rebates on NCR's latest and
greatest technology (that leapfrogs your competition of course).
Rebates on our new RealPOS XR6 cut your costs on all volume buys of 25 units
or more, while the "Full-House" and "Small-Straight" deals provide big
rebates for e-box purchases that include NCR peripherals. The
rebates start now, but they don't last forever - see the Announcement and
take full advantage! |
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Price Changes for NCR Retail Software |
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Prices for NCR retail software, including ISS45, ScanMaster and ACS, will
increase on April 1. The pricing premium for software-only orders (POS
software without simultaneous e-box purchases) will be eliminated. This will
be the first ISS45 increase in ten years. Details are provided in this
announcement. |
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2016 SMS Price Changes |
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SMS on NCR retail software, including ISS45, ScanMaster and ACS, will
increase later this year. For ISS45 and ScanMaster, this is the first
increase in three years. The amounts and details are provided in this
announcement. |
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New Equinox RKI Order Document |
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The order form for Equinox Remote Key Injections has been updated - it's not
a really big deal, but please use the current version with the updated email
address and other changes. You can get it from the
Connected Payments or Equinox All-In-One Pages anytime, but if you click now,
all that worry will be behind you. |
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Connected Payments Offerings and
Pricing |
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The offering and pricing sheet for Connected Payments has been updated with
the NCR Product IDs - use these new numbers when completing Connected
Payments subscription agreements or change orders. You can get it from the
Connected Payments or Brochures Pages anytime, but save yourself the worry
and click now. |
January 2016
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LaneHawk Modelset v2641 |
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An updated LaneHawk USA Modelset with the latest package and logo images
to ensure proper identification is now
available for FTP download. You can get it from the
LaneHawk Release and Maintenance Page. |
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ISS45 V8 Leap Year End-of-Month Setting |
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"With great flexibility comes great responsibility." ISS45 V8
parameters enable users full control over their preferred end-of-month
accounting dates, but every four years customers that normally use February
28 will prefer their leap-year February EOM date reset to February 29.
And then in March, back again to the 28th so no one forgets. Here's a
quick technical bulletin with the advice and easy method. |
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Support Sunset for ISS45 8160 |
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With the September release of ISS45 8180 and the usual 90-day grace period
completed, support for ISS45 8160 is withdrawn. For inquiries,
assistance, faults, incidents, fixes and enhancements NCR supports the
up-level releases of ISS45 8180 (current) and 8170 (one major release back).
See the Technical Bulletin for details, or remind yourself later with a trip
to the Technical Bulletins Page. |
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Datalogic Scanner/Scale Pricing and Configuration |
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The
Scanner/Scale Datalogic Pricing and Configuration bulletin has been updated
with the latest configuration information and the new
NCR Product IDs. There have been may changes and withdrawals, and the cross-reference
for each item to the old StoreNext PINs will ease the transition.
Click to get it now, but if you wait for later you'll have to go all the way
over to the Reference Bulletins Page. |
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Datalogic Falcon X3+ Pricing and Configuration |
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The
Datalogic Mobile Hardware Pricing and Configuration bulletin has been updated
with the latest configuration information and the new
NCR Product IDs. There's also a cross-reference
provided with each item to the old StoreNext PINs to ease the transition. Get it now
with just one click - or later (but that takes two clicks) from the Reference Bulletins Page. |
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Equinox Pricing and Configuration |
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The Equinox Pricing and Configuration bulletin has been updated
with the latest configuration information and the new
NCR Product IDs. There's also a cross-reference
provided with each item to the old StoreNext PINs so it makes a little more
sense. Get it now from the Reference Bulletins Page or the Equinox
All-In-One Page. |
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Pervasive PSQL Pricing and Configuration |
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The Pervasive PSQL database bulletin has been updated
with the latest configuration information and the new
NCR Product IDs. You'll want very much to have
this, especially since it makes a lovely set of
book-ends when paired with the updated ScanMaster
bulletin. |
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ScanMaster Configuration and Pricing
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See the new ScanMaster Pricing and Configuration Bulletin, which has been
updated with
the new NCR Product ID numbers that must be used from now on to
order ISS45 from NCR Order Entry. The most common
Pervasive database items are here too. And we would never
want to forget the gamut of updates and
additions that accompanies ever new issue. Click now, or
forever find it on the Reference Bulletins Page. |
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ISS45 and ScanMaster Express Systems on Hold |
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ISS45 and ScanMaster Express systems cannot currently be
ordered and are not available. We expect this to be
temporary and hope to resume availability later in the
transition to the new NCR ordering process. You
would normally be advised about now to "Click for the Announcement and full details"
- and you can certainly do that, but there aren't a lot of
additional details on this one.
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ISS45 Configuration and Pricing
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This new ISS45 Pricing and Configuration Bulletin has been
updated with
the new NCR Product ID numbers that must be used from now on to
order ISS45 from NCR Order Entry. Plus, of course, all the usual updates and
additions. |
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SMS
Site Adjustments - Nice New Form (and SKIF Requirement) |
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For reporting changes in your installed base of ISS45 and ScanMaster systems, the Adjustment Request has been modified slightly for additional clarity and usability.
For 2016, the SKIF from a closed or de-installed (or
taken-over) store must now be attached to any Adjustment
Request. In addition, all transfers in Connected
Payments/Services shares will be automatically handled
when you send the Adjustment Request to the listed address
- you do NOT have to send duplicate or separate requests
to Global Payments for these transfers. Click below for
the update, which is also available from the Site Menu or
the Software Support Page.
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New Order Entry Point and 2016 Order Start Date |
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The order entry point for NCR Channel Partners has moved.
With NCR having completed the transition from the old
Retalix Oracle ERP system in Plano, Channel Partner orders
will now be placed at a new NCR email address.
Also, while NCR is already receiving orders at the new
email addresses above, the actual processing of new
orders is frozen during NCR’s annual accounting close and
lockout period through the first two full weeks of
January. Order Entry processing of new and previously
received orders will start Monday, January 18.
Click for the Announcement and full details.
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December 2015
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Important Order Entry Changes - UPDATED V3 |
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This Issue 3 is to emphasize that orders for third-party
hardware — such as Equinox, Datalogic, IBM etc. — should
continue to be placed with NCR. Ordering for these
products is NOT migrating to ScanSource or Ingram: quota
credit and your special Channel Partner pricing will
only apply when ordered through NCR. |
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Connected Payments OpenEPS Implementation Guide
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This implementation guide for Connected Payments OpenEPS provides the instructions
for setting up OpenEPS to comply with the Payment Application
Data Security Standards (PS-DSS). It's on the Connected
Payments All-In-One Page, and also on the PCI Compliance Page. |
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RealScan79 (7879) Configuration and Pricing - New Information
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This Pricing and Configuration Bulletin has been updated with
new ordering information and part number for ordering through
Ingram. Plus, of course, all the usual updates and
additions. Click now or later - the choice is yours. |
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Setup for IE Tab in Google Chrome
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This Technical Bulletin provides the setup information to add the
Microsoft Internet Explorer extension tab for Google Chrome.
Among other uses, this is implemented with the Connected
Services Cashier Analyzer, and this process is linked within the
recent Cashier Analyzer User Guide. |
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ScanMaster 2.09.00-130 |
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This new ScanMaster release provides four new features, plus several enhancements. See the
Release Notes and Release Table for details. |
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ISS45 8180-080 |
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ISS45
8180-080 provides Manager Override and Scanner/Scale tone
enhancements, plus several very helpful priority fixes. See the
Release Notes and Release Table for details. |
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New ISS45 and ScanMaster Release Lists |
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Updated Release Lists are now available from the Maintenance Pages
for ISS45 and ScanMaster. These tell you the highlights of
upcoming POS releases - just click the big colored box near the
top of the Maintenance/Roadmap Menu. |
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ISS45 8180-080
Crib Sheet |
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The ISS45 Crib Sheet quick-reference utility gives you the entire history
of ISS45 features and fixes and when they were put into the software.
With a quick lookup, you can instantly find in which
release a feature was introduced - or when a fault was
addressed. It's just been updated with the latest
releases: it's there for you on the Crib Sheet Page. |
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Cashier Analyzer - New User Guide |
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The Connected Services Cashier Analyzer User Guide has been rewritten, also now providing the latest updates and information for users. See the Connected Services Manuals Page, the Connected Services
All-In-One Page, or you could always just click for it
now. |
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NCR POS H/W Pricing - New Info and PINs for Ingram
Packages |
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This version includes the special configurations needed
to order NCR POS Hardware Packages from Ingram (orders
from ScanSource will use the same "Retalix Package PINs"
as before. Plus the usual additions and new
products, configurations and information. |
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Important Order
Entry Changes - UPDATED |
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This Issue 2 clarifies that Plano Order Entry can still
accept orders for NCR POS hardware, SSCO and ACS
products after December 11 so long as the product is
shipped before January 1. Click for the
update. |
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ISS45 Upcoming Releases and Roadmap |
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New ISS45 releases 8180-080, 8180-090 and the big
8181-050 are coming, and the Release Tables with the
expected features and fixes are now posted. You
can get to them from the ISS45 Roadmap Page. Click to see now. |
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Order Entry Changes for NCR Hardware, SSCO and ACS |
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NCR is moving quickly to complete the change-over to
distribution ordering only for NCR POS hardware, SSCO
and ACS via ScanSource and Ingram. Orders
for ISS45, ScanMaster,
ABO and third-party hardware and software products will
continue to be handled from Plano Order Entry for now,
but stay tuned for additional announcements coming soon
regarding Order Entry for 2016. Click to for the
full story. |
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