2016 News Archive
Other News Archives
2017 News Archive
2015 News Archive
2014 News Archive
2013 News Archive
2012 News Archive
2011 News Archive
2010 News Archive
2009 News Archive
2008 News Archive
2007 News Archive
2006 News Archive
2005 News Archive
2004 News Archive
2003 News Archive
Ancient History News Archive

January 2017

Improved and Updated SMS Adjustment Request for 2017

The Adjustment Request now enables one-stop shopping for changes to ACS and ABO as well as the other Channel Partner products.  It's been updated for 2017 changes, so you'll want to use this new one.  

 (January 2 , 2017) Make Some Adjustments

Improved! NCR Channel Partner Standard Order Form for 2017

NCR provides this automated order form to make it easy for Channel Partners to get their P.O.s through.  It includes drop-down selections for the additional data necessary and catches errors that would slow down your order.  Click for the current version - it's also always available from the Home Page Menu (under "Information and Documents" at the lower left).  And as a real bonus, this new version will allow a 2017 order...

 (January 2 , 2017) Give Some Orders

Enhanced SKIFs for ISS45 and ScanMaster for 2017

The Excel Software Key Information Forms have been enhanced and these new releases should be the ones you use going forward.  These SKIFs are stored forever (or until they're updated again) on the SKIF Page.

 (January 2 , 2017) Go SKIF Page

NCR Order Processing Recess Ending Monday January 16

NCR expects to end the annual order processing recess and restart processing by Monday, January 16.  During the recess, orders are not processed, invoiced or shipped.  New orders have been held, and will be processed when operations re-open. 

 (January 5, 2016) Advisory Only

December 2016

Urgent: NCR Order Processing Recess

NCR will start its annual recess for order processing after December 28 this year.  During the recess, orders are not processed, invoiced or shipped.  New orders are held until operations re-open the third week of January, so Channel Partners needing products before the end of January are strongly encouraged to place all orders as soon as possible. 

 (December 19, 2016) Advisory Only

EXTENDED - Magellan Scanner/Scale MayDay!Exchange Trade-Up

We have been able to extend this offer for one additional week, with the new order deadline as December 16.  So don't wait around: click here or get it from the Announcements and Updates Page and take advantage quickly. 

 (December 12, 2016) Get Magellan MayDay
  Get MayDay Info Form
Go Announcements

ISS45 8181-050 Shipped!  ISS45 8181-060 Update Released

The important ISS45 8181-050 release has completed live testing and has been shipped via FedEx to Channel Partners in good SMS standing.  Full documentation is available on the Manuals page.  The 8181-060 update (with changes since 8181-050 Controlled Deployment) is also now available from the ISS45 Maintenance Page.  Click for a look at ISS45's many, many new features and changes.

 (December 12, 2016) Go 8181-050 Release Table
Go 8181-060 Release Table

ISS45 8181-060 Release Notes

The Release Notes for 8181-060 are now available.  They're all awaiting your clicks on the ISS45 Manuals Page.

 (December 12, 2016) Get Release Notes
Go ISS45 Manuals

Security Alert on Securing Payment Terminals

This alert is from the US Secret Service and the Retail Cyber Intelligence Security Center, and provides new information about how defend against the current attacks against merchants and their shoppers. It's there for you later on the PCI Compliance Page.

 (December 12, 2016) Defend Yourself
Go PCI Compliance Page

November 2016

PocketOffice (RPO) on New Datalogic Falcon X3+ Firmware

The current PocketOffice version 2.12.20-050 will load but not run on Falcon X3+ units with firmware version 1.97.075. This firmware has been installed as the Datalogic factory standard in Falcon X3+ models manufactured during and after May 2016. Here's how to deal with this issue.  If you can't wait, click right away, but if you can, then come on back at your leisure and find it waiting for you on the Technical Bulletins Page.

 (December 2, 2016) Get PocketOffice Running
Go Technical Bulletins

ISS45 8181-050 Crib Sheet

The ISS45 Crib Sheet quick-reference utility gives you the entire history of ISS45 features and fixes and when they were put into the software.  With a quick lookup, you can instantly find in which release a feature was introduced - or when a fault was addressed.  It's just been updated with the latest releases: It's there for you on the Crib Sheet Page.

(November 30, 2016) Get ISS45 CribSheet

RealPOS XR8 Setup and Driver Tools

We've put together the set of drivers and tools you need to set up the RealPOS XR8 (7607) with ISS45 and ScanMaster.  You'll find them packaged for you on the Drivers Page.  See also the Technical Bulletin for the XR8 certification and Release.

 (November 30, 2016) Get Driven
Get Technical

ENCOR Pricing and Migration Offers

Here is a summary of ENCOR pricing, including the offers that will be available to migrate ISS45, ACS/ACS-IR and ScanMaster to Encor.  This provides the up-to-date pricing plan, updated to include the free migration with SSCO and the extension of 100% investment protection through 2018 for systems purchased since the start of 2012.  If you somehow hold back the urge to click immediately, you can find this announcement later on the Updates and Announcements Page.

 (November 16, 2016) Get ENCOR
Go Announcements

Time Running Short on Connected Payments Deadline

The time remaining to complete the Connected Payments requirement for ENCOR migrations has become very short. As NCR has stated for the past several months, only sites that are live on Connected Payments/ServerEPS by January 1, 2017 will be eligible for the special ENCOR migration pricing from ScanMaster, ACS, ACS-IR or ISS45. Channel Partners are advised to immediately contact any customers still using WinEPS or other payment mechanisms: they must deploy Connected Payments by the end of the year to secure migration eligibility for that site. 

 (November 16, 2016) (Advisory Only)

2017 SMS and SWM for Channel Partner Products

With the sole exception of ACS/ACS-IR, 2017 SMS/SWM will not increase, and stay the same as 2016.  Meanwhile, the ENCOR release will dramatically reduce the cost of POS/Back-Office combinations. This announcement summarizes Channel Partner software maintenance and support pricing for 2017.  It can also be found on the Updates and Announcements Page.

 (November 16, 2016) Get Supported
Go Announcements

NCR SSCO Configurations Updated

More new options, flexibility, bells, whistles - the works.  Here's what you need (literally, since it's required) to put together an SSCO system and order.  The current version is always there for you on the Home Page Menu at left. 

 (November 16, 2016) Go SSCO Configurer

Enhanced SKIFs for ISS45 and ScanMaster

The Excel Software Key Information Forms have been enhanced and these new releases should be the ones you use going forward.  These SKIFs are stored forever (or until they're updated again) on the SKIF Page.

 (November 4, 2016) Go SKIF Page

License Key (HASP) Service Fees for ISS45 and ScanMaster

No-Charge is No-Charge: NCR has eliminated the $35 Key Service Fee for ISS45 and ScanMaster software orders that consist entirely of no-charge items.  You should no longer include this item on any purchase orders.  The key REPLACEMENT Service Fee ($75) remains as-is.  Please click the Announcement for details and handling any P.O.s in process that could be affected.  It's also on the Updates and Announcements Page.

 (November 1, 2016) Get Un-Charged
Go Announcements

October 2016

NCR RealPOS XR6 Pricing and Configuration

The RealPOS XR6 configuration and pricing has been updated and includes several new versions, options and features, plus new packages orderable with Windows 10 IoT.  Information and instructions about "Migration Rights" - which allow you to order one operating system but temporarily deploy with another O/S until compatible application software is released - have been added to the bulletin information section. This release includes updated compatibility data and configuration details.  Click now, or find it later on the Reference Bulletins Page.

 (October 27, 2016) Get XR6 P&C
Go Reference Bulletins

LaneHawk Modelset v2822

 The latest updated LaneHawk USA Modelset with an updated package and logo images ensures proper item identification - and it's now available for FTP download.  You can get it from the LaneHawk Release and Maintenance Page.

 (October 20, 2016) Get New Modelset
Go LaneHawk Maintenance

PA-DSS 3.1 Implementation Guide for OpenEPS 829 v2.7

This document provides the information for implementing payments in a PCI-Compliant context, including networks, data flow, application management and so forth.  Released for OpenEPS 829 v 2.7, it's there for you on the PCI Compliance Page.

 (October 19, 2016) Get Guided
Go PCI Compliance Page

First-Friday Presentation

Of course First Friday was so great you need to re-live the experience!  So while you wait for the theatrical release (coming to a theatre near you) here's a copy of the presentation as a nice souvenir for your information - click now, or find it later in your book of memories on the Presentations Page (in the Events section lower down on the page).

 (October 18, 2016) Get First Friday
Go Presentations

NCR RealPOS XR7 Pricing and Configuration

The RealPOS XR7 configuration and pricing has been updated and includes the newest versions plus some new orderable packages with Windows 10 IoT.  This release includes compatibility data and configuration details.  Click now, or find it later on the Reference Bulletins Page.

 (October 16, 2016) Get XR7 P&C
Go Reference Bulletins

ISS45 8181 New Manuals

The 8181-050 Release Notes and several new ISS45 SQL Installation Guides are now available, as well as the latest ISS45 SQL Database Schema.  They're all awaiting your clicks on the ISS45 Manuals Page.

 (October 4, 2016) Get 8181 Release Notes
Go ISS45 Manuals

RBO 4.9.0 Updated Manuals

The updated RBO manuals did not get posted with the 4.09.00-050 release as they should have.  With apologies, they are now available on the RBO Manuals Page.  You can click right now - no more waiting required.

 (October 4, 2016) Go RBO Manuals

 

September 2016

NCR RealPOS XR8 Installation with ISS45

This new ISS45 Installation Guide gives you the detailed information you need to set up ISS45 V8 on the new NCR RealPOS XR8 POS terminal. See the bulletin by clicking now, or find it later on the ISS45 Manuals Page.

 (September 30, 2016) Get ISS45 on XR8
Go ISS45 Manuals

NCR RealPOS XR8 Installation with ScanMaster

You guessed it - this new ScanMaster Installation Guide gives you the detailed information you need to set up ScanMaster V2 on the new NCR RealPOS XR8. See the bulletin by clicking now, or find it later on the ScanMaster Manuals Page.

 (September 30, 2016) Get ScanMaster on XR8
Go ScanMaster Manuals

NCR 7837 Wireless Hand-Held Scanner Certification

The NCR Class 7837 wireless hand-held scanner is now certified for ISS45 and ScanMaster, including auxiliary port connection to the NCR RealScan79 All-Imaging Scanner/Scale.  You can get the certification notice and scope right here or from the Technical Bulletins Page, but before installing, make sure you get get the new 7837 Setup Guides - one for ScanMaster and one for ISS45 - that are now available on their respective Manuals Pages.  Or just click below of course.

 (November 11, 2015) Get 7837 Certification
  Go ISS45 Manuals
  Go ScanMaster Manuals
  Go Technical Bulletins

NCR RealPOS XR8 Certification Report

This Technical Bulletin details the Certification results for the NCR RealPOS XR8. See the bulletin by clicking now, or find it later on the Technical Bulletins Page.

 (September 30, 2016) Get Real XR8
Go Technical Bulletins

NCR RealPOS XR8 Pricing and Configuration

The RealPOS XR8 is replacing the 82XRT at the top of NCR's modular line.  Here's the configuration and pricing information including orderable packages from ScanSource and Ingram, together with compatibility data and configuration details.  Click now, or find it later on the Reference Bulletins Page.

 (September 30, 2016) Get XR8 P&C
Go Reference Bulletins

Updated Connected Payments and OpenEPS Release Notes

The latest versions of the Connected Payments Release Notes and OpenEPS Release Notes are available for you on the EPS Manuals Page.  Notes for CP 2.29 and 2.30 are now posted, plus for the OpenEPS 828.7 Gold 25 release.  Click now or find them later on the EPS Manuals Page.

 (September 16, 2016) Go EPS Manuals

NCR SSCO Configurations with Quick-Ship Option

Specific SSCO configurations will now be pre-built and stocked at ScanSource for immediate shipment - and build-to-order remain available of course.  Here's the latest SSCO Configurer, including a separate tab for the new pre-stocked configurations.  The Configurer is always required to accompany any SSCO order, so you really need to have it.  The SSCO Configurer has its own page (see the menu at left under "Information and Docs") but click below so you'll remember it's there. 

 (September 1, 2016) Go SSCO Configurer

ScanMaster EMV Transaction Reversals

After implementing EMV, ScanMaster 2.09.00-140+ sites using signature capture with a Verifone 915MX payment terminal must have the ERC and host options correctly set.  Otherewise, some transactions may be reversed if a shopper prematurely removes the EMV card from the PIN pad.  This Technical Bulletin provides the simple instructions to ensure the necessary settings are correct. See the bulletin by clicking now, or find it later on the Technical Bulletins Page.

 (September 6, 2016) Get Set
Go Technical Bulletins

Datalogic Scanner/Scale Trade-Up Email Template

Datalogic has provided a nice HTML you can use for emailing your customers to assist your Magellan trade-up campaign. You can also customize this with your own logo if you wish.  Click the link below for the site/HTML.

 (September 1, 2016) Go Datalogic Template

NCR SSCO Configurations with Quick-Ship Option

Specific SSCO configurations will now be pre-built and stocked at ScanSource for immediate shipment - and build-to-order remain available of course.  Here's the latest SSCO Configurer, including a separate tab for the new pre-stocked configurations.  The Configurer is always required to accompany any SSCO order, so you really need to have it.  The SSCO Configurer has its own page (see the menu at left under "Information and Docs") but click below so you'll remember it's there. 

 (September 1, 2016) Go SSCO Configurer

August 2016

New SKIFs for ISS45 (v43) and ScanMaster (V22) Now Required

Updated!  These new Software Key Information Forms in Excel are required for all ISS45 or ScanMaster orders or changes.  Besides being much easier to use and with built-in error prevention, they provide the latest set of options, and you can now select to show either the Product ID numbers from either the NCR or "StoreNext" sets - or both if you like, buy just clicking a box.  Always send in the native xlsx versions - not PDFs or scans.  These SKIFs are stored forever (or until they're updated again) on the SKIF Page.

 (August 31, 2016) Go SKIF Page

Improved! NCR Channel Partner Standard Order Form

New features now nicely handle Dealer Net items (non-discount), and you can also use this new version as a "template" with zero-quantity items on a particular order grayed out for readability.  NCR provides this automated order form to make it easy for Channel Partners to get their P.O.s through.  It includes drop-down selections for the additional data necessary and catches errors that would slow down your order.  Click for the current version - it's also always available from the Home Page Menu (under "Information and Documents" at the lower left).

 (August 31, 2016) Give Some Orders

Synergy Monday School Presentations

Synergy Monday School presentations are available on the Presentations Page - you can download them now to refresh your memory (if you were there) or else at least check out the topics (if you weren't one of the lucky ones this year).  They're all waiting for you toward the bottom (scroll down) of  the Presentations Page .

  (August 30, 2016) Go Presentations

Datalogic Scanner/Scale Pricing and Configuration

The configuration and pricing bulletin for Datalogic scanner/scales has been updated with the MayDay trade-in, plus several price decreases and other changes since the last issue.  Click now, or find it later on the Reference Bulletins Page.

  (August 29, 2016) Get Datalogic P&C
Go Reference Bulletins

Debit Transactions Reporting as Credit in ISS45 after EMV?

After implementing EMV, you may find that Debit transactions can be reported as Credit transactions in ISS45.  The fix is simple from Tender Maintenance.  See the bulletin by clicking now, or find it later on the Technical Bulletins Page.

 (August 24, 2016) Get Some Credit
Go Technical Bulletins

Magellan Scanner/Scale MayDay!Exchange Trade-Up

Here you go - a great MayDay Exchange offer to trade up old scanner/scales to Magellan 9800i, 9400i and 9300i units.  See the MayDay Trade-Up announcement, but don't wait around: click here or get it from the Announcements and Updates Page and take advantage quickly. 

 (August 23, 2016) Get Magellan MayDay
  Get MayDay Info Form
Go Announcements

MayDay!Exchange for Equinox L5300 PIN Pads - Lowest Price Ever

See the MayDay trade-in announcement that gives you the Equinox L5300 and contactless reader for the lowest price ever.  This offer won't go on forever though, so click here or get it from the Announcements and Updates Page. 

 (August 22, 2016) Get Equinox MayDay
Go Announcements

Equinox Pricing and Configuration

The Equinox configuration and pricing bulletin has been updated with the MayDay trade-in, plus clarifications and changes since the last issue.  Click now, or find it later on the Reference Bulletins Page.

  (August 22, 2016) Get Equinox
Go Reference Bulletins

ABO Migrations from RBO - No MOS

The announcement has been updated and the requirement for completeing the MOS has been removed to simplify your process.  Click here for the new version from the Announcements and Updates Page. 

 (August 5, 2016) Get ABO Migrations
Go Announcements

ABO Configuration and Pricing

The ABO configuration and pricing bulletin has been updated with clarifications and changes since the last issue.  Click now, or find it later on the Reference Bulletins Page.

  (August 4, 2016) Get ABO
Go Reference Bulletins

July 2016

LaneHawk Modelset v2757

 The latest updated LaneHawk USA Modelset with an updated package and logo images ensures proper item identification - and it's now available for FTP download.  You can get it from the LaneHawk Release and Maintenance Page.

 (July 13, 2016) Get New Modelset
Go LaneHawk Maintenance

NCR Channel Partner Standard Order Form

NCR provides this automatied order form to make it easy for Channel Partners to get their P.O.s through.  It includes drop-down selections for the additional data necessary and catches errors that would slow down your order.  Click for the current version - it's also always available from the Home Page Menu (under "Information and Documents" at the lower left).

 (July 1, 2016) Give Some Orders

June 2016

PocketOffice New Lower Pricing

The Channel Partner pricing for PocketOffice has been reduced by increasing the previous 31%-35% discount to the full Application Software discount enjoyed by NCR Channel Partners.  In celebration, the PocketOffice Product/ Program/Pricing bulletin has been redone, including the updated information and part numbers so you can order this stuff.  Click now, or find it later on the Reference Bulletins Page.

 (June 28, 2016) Get PocketOffice
Go Reference Bulletins

ISS45 Configuration and Pricing

ISS45 Pricing and Configuration has been updated - some clarified information and an improved and more readable format.  Click now, or find it later too on the Reference Bulletins Page.

 (June 14, 2016) Get ISS45
Go Reference Bulletins

Toshiba TEC (IBM) Configuration and Pricing

If you need Toshiba TEC hardware, here's the pricing and configuration bulletin for these items.  Please note that many of the former "StoreNext" complete lane packages are now provided as two or three separate line items, each for a major component package (such as a logic unit or display), so multiple line items may be required instead of just one.  Also, several of the items will require the purchase of another linked component package to achieve the lowest pricing.  Click now, or find it when you need it from the Reference Bulletins Page.

 (June 14, 2016) Get Toshiba TEC Pricing
Go Reference Bulletins

Channel Partner "Monday School"

This year's Synergy conference follows RSPA by only two weeks - also in Dallas and also at the Gaylord.  So our traditional "Sunday School" will be provided instead as "Monday School" at the Synergy conference August 15, and there will be no RSPA Sunday School day.  As usual however, the day will focus on the most important products and topics for ISS45, ScanMaster and ACS/ACS-IR Channel Partners.  Details on the agenda and timing will be available as the date approaches, but Channel Partners should arrive Sunday evening August 14 for a 9:00 start, and the Monday program will go through the late afternoon.  NOTE!  The Monday School session is part of the Synergy program, and Synergy registration is required.  Only registered Synergy Channel Partners can be admitted to Monday School.  Make sure you register as an Interact Channel Partner to get the lower price.

 (June 13, 2016) Go Synergy Registration
Really: Go to Synergy!

EMV Certified Scanmaster Release with Verifone

The updated Release Table and Release Notes for the EMV-Certified ScanMaster 290-140 release are provided below.

 (June 6, 2016) Go 290-140 Release Table
Get Release Notes

EMV Certified ISS45 Release with Verifone

The updated Release Table and Release Notes for the EMV-Certified ISS45 8180-090 release is provided below.

 (June 6, 2016) Go 8180-090 Release Table
Get Release Notes

May 2016

EMV Certifications for ISS45 and ScanMaster with Verifone

EMV certifications are now complete for ScanMaster and ISS45 with Verifone terminals and Connected Payments.  See the Technical Bulletin -and Announcement by clicking below.  You can find them later on the Technical Bulletins and Announcement Pages.

 (May 27, 2016) Get Certified
Go Announcements
Go Technical Bulletins

Equinox Pricing and Configuration

The Equinox Pricing and Configuration bulletin has been updated with some new configuration information and items.  Cross-references are provided with the new NCR product IDs to the old StoreNext PINs.  Get this version by clicking now, or you can always come back later and get it from the Reference Bulletins Page or the Equinox All-In-One Page.

 (May 25, 2016) Get Equinox P&C
Go Reference Bulletins
Go Equinox Page

Equinox Remote Key Injection Supplementary Order Information

This updated form provides the necessary terminal serial number etc. information to enable Equinox Remote Key Injection (RKI) orders.  So, a completed copy must accompany your P.O. for RKI orders.  Click now or find it when you need it from the Equinox All-In-One Page.

 (May 24, 2016) Get RKI Info
Go Equinox Page

New SQL Workgroup CAL PIN and Price

Microsoft has changed the terms of NCR's license agreement, and the price for the optional SQL Workgroup CALs increased.  If you are using the free SQL Express platform for ISS45 nothing changes, but the new PIN and price for SQL Workgroups is effective for all orders starting Monday May 9.  Orders already submitted will be processed as-is.  The updated ISS45 Pricing and Configuration bulletin also includes other updates and fixes.  Click now or find it when you need it from the Reference Bulletins Page.

  (May 6, 2016) Get ISS45
Go Reference Bulletins

Adding Previously Purchased Scanmaster Self-Checkout I/F to HASP

This updated Announcement provides some clarified instructions on updating a ScanMaster customer's HASP to reflect previously purchased NCR SSCO or U-Scan interfaces.  This was previously provided as a Technical Bulletin, where it has also been updated.  Click here, on the Announcements and Updates Page, or on the Technical Bulletins Page. 

 (May 5, 2016) Get HASP Updates
  Go Technical Bulletins
Go Announcements

Adding Previously Purchased ISS45 Interface Features to HASPs

This updated Announcement provides some clarified instructions on updating a customer's HASPs to reflect previously purchased ProLogic, U-Scan or NCR SSCO interfaces.  This was previously provided as a Technical Bulletin, where it has also been updated.  Click here, on the Announcements and Updates Page, or on the Technical Bulletins Page. 

 (May 5, 2016) Get HASP Updates
  Go Technical Bulletins
Go Announcements

Epson Printer Configuration and Pricing

If you need an Epson printer, cable or listed accessory, here's the pricing and configuration bulletin for these items.  Click now or find it when you need it from the Reference Bulletins Page.

  (May 5, 2016) Get Epson Information
Go Reference Bulletins

ISS45 8180-090

ISS45 8180-090 enables ISS45 to accept non-whole-dollar WIC vouchers, enhances the shopper survey template and improves General Batch performance, along with other updates and enhancements.  See the Release Notes and Release Table for details, and if you are using ISS45 with SSCO, see the important SSCO update too. 

 (May 4, 2016) Get Release Notes
Go 8180-090 Release Table

SSCO for ISS45 - New Software Features with ISS45 8180-090

Along with ISS45 8180-090 comes an important SSCO update that enables manual application of coupons and discounts with ISS45.  See the SSCO Release Notes and the SSCO Release Table for details.

 (May 4, 2016) Get SSCO Release Notes
Go 8180-090 SSCO Table

ISS45 8180-090 Crib Sheet

The ISS45 Crib Sheet quick-reference utility gives you the entire history of ISS45 features and fixes and when they were put into the software.  With a quick lookup, you can instantly find in which release a feature was introduced - or when a fault was addressed.  It's just been updated with the latest releases: it's there for you on the Crib Sheet Page.

(May 4, 2016) Get ISS45 CribSheet

LaneHawk Modelset v2697

An updated LaneHawk USA Modelset with the latest package and logo images to ensure proper identification is now available for FTP download.  You can get it from the LaneHawk Release and Maintenance Page.

 (May 4, 2016) Get New Modelset
Go LaneHawk Maintenance

Connected Payments PCI Attestation of Compliance - 2016

When you or a customer needs the official PCI Attestation of Compliance for the Connected Payments Service, it can be useful to have the current version of the official "PCI Attestation of Compliance for the Connected Payments Service."  Here is the 2016 version. 

NOTE: The date of "2015" on the front cover refers to the PCI specification date.  You'll find the QSA's signature and the March 15, 2016 Attestation date on Page 13, because everything about PCI is always clear and easy to understand.  Click now or find it forever on the PCI Compliance Page. 

 (May 2, 2016) Get Attested
Go PCI Compliance Page

April 2016

Magellan 8500Xt Special End-of-Life Final Buy

 Get 'em while you can - it's Magellan's last trip around the world, with the  8500Xt now down to its last few units and this last-time buy gives you the lowest-ever price.  This end-of-life offer is first-come, first-served so get your orders in fast.  Click here or on the Announcements and Updates Page. 

 (April 20, 2016) Get Magellan
Go Announcements

New SKIFs for ISS45 (v39) and ScanMaster (V121 (XLSX Now Required)

These new Software Key Information Forms in Excel are required for all ISS45 or ScanMaster orders or changes as of Monday April 4.  Besides being much easier to use and with built-in error prevention, they provide the latest set of options, and you can now select to show either the Product ID numbers from either the NCR or "StoreNext" sets - or both if you like, buy just clicking a box.  Always send in the native xlsx versions - not PDFs or scans.  These SKIFs are stored forever (or until they're updated again) on the SKIF Page.

 (April 3, 2016) Go SKIF Page

 

March 2016

It's Back - ISS45 Express!

Now without hardware prerequisites, Express is back in a brand new "ExpresSO" software-only offering for you stores with 1-5 lanes.  See the new bulletin - it's pretty much just like before, except now you have total hardware flexibility. Click now to get the pricing and configuration details.

 (March 31, 2016) Get ISS45 Express
Go Reference Bulletins

Pricing Update and Summary, Excel SKIFs and Other News

This update provides a summary of the price changes announced earlier, the elimination of higher no-hardware/software-only pricing, dates, new automated SKIFs in Excel, HASP key changes, and some pretty good news about ISS45 Express.  If you find this interesting, click. 

 (March 31, 2016) Get Updated
Go Updates

New ISS45 System Pricing

Here is the new ISS45 Pricing and Configuration bulletin. Click now to get the pricing details for the changes announced in February of this year.

 (March 31, 2016) Get ISS45
Go Reference Bulletins

New ScanMaster System Pricing

Here is the new ScanMaster pricing and configuration bulletin, providing all the details for the pricing changes announced back in February.  Click for the update.

 (March 31, 2016) Get ScanMaster
Go Reference Bulletins

New York Times: EMV Delays Frustrate US Retailers

This article may be helpful for your customers who are in the same boat with the great majority of US merchants.  The article discusses the lack of motivation of the financial institutions, processors and card networks to certify EMV solutions, and the everlasting layers of this onion we're all working to peel.  It's well worth the few minutes to read, and it clearly establishes why it's taking so long for the industry to get EMV implemented.  Click below for the linked article. 

 (March 24, 2016) Go NY Times EMV

RBO → ABO Migrations: Don't Stop Now!

Especially with ABO's ability to manage ISS45 V8 promotions, now is the time to bring customers into NCR's new back-office technology.  To protect your customer's RBO investment, this special offer has been extended through 2016, and gives RBO users an outstanding low-cost path.  See the Announcement, and the ABO Configuration and Pricing Reference Bulletin for all the details.  But do it fast since this offer won't last forever.

 (March 23, 2016) Get Moving with ABO
  Go RBO All-In-One Page
Go Announcements

Changes to Improve Order Communications and Fulfillment

We appreciate your great patience with NCR’s new ordering process, and understand that you need timely and clear feedback on the status of orders. NCR has resolved several problems that previously caused order delays, and we are aggressively working to remove all the remaining issues.  Here's what we've added and communications you'll now receive from start to finish.

 (March 23, 2016) Get Orders Moving
Go Announcements

Real Important: NCR EMV Task Force and EMV Update

Please make sure you see this update: NCR has created an EMV Task Force, and sessions with Channel Partners are planned in the near future.

 (March 11, 2016) Get EMV Task Force
Go Announcements

ScanMaster OPOS Requirement with Legacy Fujitsu TP3 Hardware

Loading ScanMaster 2.09.00-130 onto legacy Fujitsu TeamPOS 3xxx terminals with certain OPOS versions will cause problems - here's how keep that from happening.  If you click the Technical Bulletin now, you'll immediately get all the details.  (Otherwise of course, you can just remind yourself later with a trip to the Technical Bulletins Page.)

 (March 8, 2016) Get OPOS Right
Go Technical Bulletins

NCR SSCO Excel Configuration Tool - New 2016 Version

Here is the latest SSCO Configurer, including all the updated part numbers and pricing.  This is not a "lite" version - it's the full Configurer used by Chris Kardashian himself, and since the current version is always required to accompany any SSCO order you really need to have it.  The SSCO Configurer has its own page now, (see the menu at left under "Information and Docs") but click below so you'll remember it's there. 

 (March 8, 2016) Go SSCO Configurer

NCR RealPOS XR6 Configuration and Pricing

Here are all the products and items you need to configure and order the RealPOS XR6 (Class 7603).  As usual, we're offering single-PIN packages you can order from ScanSource as well as the Ingram Micro configurations.  Click for your copy, and tTake advantage of the special Leap Year prices.

 (March 6, 2016) Get XR6
Go Reference Bulletins

New RBO Order Form - Updated with NCR Product IDs

The RBO Order Form has been updated, and it now provides the new NCR Product IDs to use on your P.O.s to NCR Order Entry.  Get the new version by clicking, or else you'll just have to find it later on the RBO All-in-One Page.  Tough Duty.

 (March 6, 2016) Get RBO Orders
Go RBO Page

Branded PC, Server and Platform Program and Pricing

Here is Issue 56 of this long-running Pricing Bulletin, describing the PC and Server line for NCR Channel Partners.  It's been updated with the new NCR Product ID Numbers, and one of the prices has been reduced, so if you don't take a look now, you'll likely forget and then you'll need to go all the way over to the Reference Bulletins Page, although this is not going to be your biggest problem.

 (March 1, 2016) Get On The Platform
Go Reference Bulletins

February 2016

Big Deals for a Big Year - NCR RealPOS XR6 and Full-House Rebates

Just in time for NGA, get these Leap Year rebates on NCR's latest and greatest technology (that leapfrogs your competition of course).  Rebates on our new RealPOS XR6 cut your costs on all volume buys of 25 units or more, while the "Full-House" and "Small-Straight" deals provide big rebates for
e-box purchases that include NCR peripherals.  The rebates start now, but they don't last forever - see the Announcement and take full advantage!

 (February 27, 2016) Make Great Leaps
Go Announcements

Price Changes for NCR Retail Software

Prices for NCR retail software, including ISS45, ScanMaster and ACS, will increase on April 1.  The pricing premium for software-only orders (POS software without simultaneous e-box purchases) will be eliminated. This will be the first ISS45 increase in ten years.  Details are provided in this announcement.

 (February 18, 2016) Get Price Changes
Go Announcements

2016 SMS Price Changes

SMS on NCR retail software, including ISS45, ScanMaster and ACS, will increase later this year.  For ISS45 and ScanMaster, this is the first increase in three years.  The amounts and details are provided in this announcement.

 (February 18, 2016) Get SMS Changes
Go Announcements

New Equinox RKI Order Document

The order form for Equinox Remote Key Injections has been updated - it's not a really big deal, but please use the current version with the updated email address and other changes.  You can get it from the Connected Payments or Equinox All-In-One Pages anytime, but if you click now, all that worry will be behind you.

 (February 17, 2016) Get Injected
  Go Equinox Page
Go CP Page

Connected Payments Offerings and Pricing

The offering and pricing sheet for Connected Payments has been updated with the NCR Product IDs - use these new numbers when completing Connected Payments subscription agreements or change orders.  You can get it from the Connected Payments or Brochures Pages anytime, but save yourself the worry and click now.

 (February 8, 2016) Get Connected
Go CP Page

January 2016

LaneHawk Modelset v2641

An updated LaneHawk USA Modelset with the latest package and logo images to ensure proper identification is now available for FTP download.  You can get it from the LaneHawk Release and Maintenance Page.

 (January 28, 2016) Get New Modelset
Go LaneHawk Maintenance

ISS45 V8 Leap Year End-of-Month Setting

"With great flexibility comes great responsibility."  ISS45 V8 parameters enable users full control over their preferred end-of-month accounting dates, but every four years customers that normally use February 28 will prefer their leap-year February EOM date reset to February 29.  And then in March, back again to the 28th so no one forgets.  Here's a quick technical bulletin with the advice and easy method.

 (January 26, 2016) Time for a Leap of Faith
Go Technical Bulletins

Support Sunset for ISS45 8160

With the September release of ISS45 8180 and the usual 90-day grace period completed, support for ISS45 8160 is withdrawn.  For inquiries, assistance, faults, incidents, fixes and enhancements NCR supports the up-level releases of ISS45 8180 (current) and 8170 (one major release back).  See the Technical Bulletin for details, or remind yourself later with a trip to the Technical Bulletins Page.

 (January 22, 2016) See the Sunset
Go Technical Bulletins

Datalogic Scanner/Scale Pricing and Configuration

The Scanner/Scale Datalogic Pricing and Configuration bulletin has been updated with the latest configuration information and the new NCR Product IDs.  There have been may changes and withdrawals, and the cross-reference for each item to the old StoreNext PINs will ease the transition.  Click to get it now, but if you wait for later you'll have to go all the way over to the Reference Bulletins Page.

 (January 20, 2016) Get Scanner/Scales
Go Reference Bulletins

Datalogic Falcon X3+ Pricing and Configuration

The Datalogic Mobile Hardware Pricing and Configuration bulletin has been updated with the latest configuration information and the new NCR Product IDs.  There's also a cross-reference provided with each item to the old StoreNext PINs to ease the transition.  Get it now with just one click - or later (but that takes two clicks) from the Reference Bulletins Page.

 (January 19, 2016) Get Falcon X3+
Go Reference Bulletins

Equinox Pricing and Configuration

The Equinox Pricing and Configuration bulletin has been updated with the latest configuration information and the new NCR Product IDs.  There's also a cross-reference provided with each item to the old StoreNext PINs so it makes a little more sense.  Get it now from the Reference Bulletins Page or the Equinox All-In-One Page.

 (January 18, 2016) Get Equinox
Go Reference Bulletins

Pervasive PSQL Pricing and Configuration

The Pervasive PSQL database bulletin has been updated with the latest configuration information and the new NCR Product IDs.  You'll want very much to have this, especially since it makes a lovely set of book-ends when paired with the updated ScanMaster bulletin.

 (Janary 13, 2016) It's Pervasive
Go Reference Bulletins

ScanMaster Configuration and Pricing

See the new ScanMaster Pricing and Configuration Bulletin, which has been updated with the new NCR Product ID numbers that must be used from now on to order ISS45 from NCR Order Entry.  The most common Pervasive database items are here too.  And we would never want to forget the gamut of updates and additions that accompanies ever new issue.  Click now, or forever find it on the Reference Bulletins Page.

 (January 12, 2016) Get ScanMaster Pricing
  Go Reference Bulletins 

ISS45 and ScanMaster Express Systems on Hold

ISS45 and ScanMaster Express systems cannot currently be ordered and are not available.  We expect this to be temporary and hope to resume availability later in the transition to the new NCR ordering process.  You would normally be advised about now to "Click for the Announcement and full details" - and you can certainly do that, but there aren't a lot of additional details on this one.
 (January 12, 2016) Express on Hold for Now
  Go Announcements

ISS45 Configuration and Pricing

This new ISS45 Pricing and Configuration Bulletin has been updated with the new NCR Product ID numbers that must be used from now on to order ISS45 from NCR Order Entry.  Plus, of course, all the usual updates and additions.

 (January 10, 2016) Get ISS45 Pricing
  Go Reference Bulletins 

SMS Site Adjustments - Nice New Form (and SKIF Requirement)

For reporting changes in your installed base of ISS45 and ScanMaster systems, the Adjustment Request has been modified slightly for additional clarity and usability.  For 2016, the SKIF from a closed or de-installed (or taken-over) store must now be attached to any Adjustment Request.  In addition, all transfers in Connected Payments/Services shares will be automatically handled when you send the Adjustment Request to the listed address - you do NOT have to send duplicate or separate requests to Global Payments for these transfers. Click below for the update, which is also available from the Site Menu or the Software Support Page.
 (January 4, 2016) Get Adjusted

New Order Entry Point and 2016 Order Start Date

The order entry point for NCR Channel Partners has moved.  With NCR having completed the transition from the old Retalix Oracle ERP system in Plano, Channel Partner orders will now be placed at a new NCR email address.

Also, while NCR is already receiving orders at the new email addresses above, the actual processing of new orders is frozen during NCR’s annual accounting close and lockout period through the first two full weeks of January. Order Entry processing of new and previously received orders will start Monday, January 18. 

Click for the Announcement and full details.
 (January 4, 2016) Get It Into NCR Orders
  Go Announcements

December 2015

Important Order Entry Changes - UPDATED V3

This Issue 3 is to emphasize that orders for third-party hardware — such as Equinox, Datalogic, IBM etc. — should continue to be placed with NCR.  Ordering for these products is NOT migrating to ScanSource or Ingram: quota credit and your special Channel Partner pricing will only apply when ordered through NCR. 
 (December 22, 2015) Get It In Order
  Go Updates

Connected Payments OpenEPS Implementation Guide

This implementation guide for Connected Payments OpenEPS provides the instructions for setting up OpenEPS to comply with the Payment Application Data Security Standards (PS-DSS).  It's on the Connected Payments All-In-One Page, and also on the PCI Compliance Page.

 (December 22, 2015) Get OpenEPS PA-DSS
  Go Connected Payments
  Go PCI Page  

RealScan79 (7879) Configuration and Pricing - New Information

This Pricing and Configuration Bulletin has been updated with new ordering information and part number for ordering through Ingram.  Plus, of course, all the usual updates and additions.  Click now or later - the choice is yours.

 (December 16, 2015) Get Real
  Go Reference Bulletins 

Setup for IE Tab in Google Chrome

This Technical Bulletin provides the setup information to add the Microsoft Internet Explorer extension tab for Google Chrome.  Among other uses, this is implemented with the Connected Services Cashier Analyzer, and this process is linked within the recent Cashier Analyzer User Guide.

 (December 16, 2015) Get a Chrome Tab
  Go Technical Bulletins

ScanMaster 2.09.00-130

This new ScanMaster release provides four new features, plus several enhancements.   See the Release Notes and Release Table for details.

 (December 15, 2015) Get Release Notes
  Go 290-130 Release Table

ISS45 8180-080

ISS45 8180-080 provides Manager Override and Scanner/Scale tone enhancements, plus several very helpful priority fixes.  See the Release Notes and Release Table for details.

 (December 15, 2015) Get Release Notes
  Go 8180-080 Release Table

New ISS45 and ScanMaster Release Lists

Updated Release Lists are now available from the Maintenance Pages for ISS45 and ScanMaster.  These tell you the highlights of upcoming POS releases - just click the big colored box near the top of the Maintenance/Roadmap Menu.

(December 15, 2015) Go SM Maintenance
  Go ISS45 Maintenance

ISS45 8180-080 Crib Sheet

The ISS45 Crib Sheet quick-reference utility gives you the entire history of ISS45 features and fixes and when they were put into the software.  With a quick lookup, you can instantly find in which release a feature was introduced - or when a fault was addressed.  It's just been updated with the latest releases: it's there for you on the Crib Sheet Page.

(December 15, 2015) Get ISS45 CribSheet

Cashier Analyzer - New User Guide

The Connected Services Cashier Analyzer User Guide has been rewritten, also now providing the latest updates and information for users. See the Connected Services Manuals Page, the Connected Services All-In-One Page, or you could always just click for it now.

 (December 11, 2015) Analyze This! (Cashier)
  Go Connected Services
  Go CS Manuals Page

NCR POS H/W Pricing - New Info and PINs for Ingram Packages

This version includes the special configurations needed to order NCR POS Hardware Packages from Ingram (orders from ScanSource will use the same "Retalix Package PINs" as before.  Plus the usual additions and new products, configurations and information.

 (December 10, 2015) Get NCR Pricing
Go Reference Bulletins

Important Order Entry Changes - UPDATED

This Issue 2 clarifies that Plano Order Entry can still accept orders for NCR POS hardware, SSCO and ACS products after December 11 so long as the product is shipped before January 1.  Click for the update.

 (December 6, 2015) Get It In Order
  Go Updates

ISS45 Upcoming Releases and Roadmap

New ISS45 releases 8180-080, 8180-090 and the big 8181-050 are coming, and the Release Tables with the expected features and fixes are now posted.  You can get to them from the ISS45 Roadmap Page. Click to see now.

 (December 5, 2015) Go ISS45 Roadmap

Order Entry Changes for NCR Hardware, SSCO and ACS

NCR is moving quickly to complete the change-over to distribution ordering only for NCR POS hardware, SSCO and ACS via ScanSource and Ingram.    Orders for ISS45, ScanMaster, ABO and third-party hardware and software products will continue to be handled from Plano Order Entry for now, but stay tuned for additional announcements coming soon regarding Order Entry for 2016.  Click to for the full story.

 (December 4, 2015) Get It In Order
  Go Updates

Other News Archives
2017 News Archive
2015 News Archive
2014 News Archive
2013 News Archive
2012 News Archive
2011 News Archive
2010 News Archive
2009 News Archive
2008 News Archive
2007 News Archive
2006 News Archive
2005 News Archive
2004 News Archive
2003 News Archive
Ancient History News Archive