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December 2011

The Hawk Report - December Issue Now Available

The quarterly Hawk Report from Evolution Robotics provides information, insights, news and selling tips and tools for the LaneHawk system.  This issue, learn about automated scanning, InCart, Retail Benchmarking and an update on LaneHawk's integration with Datalogic.  The December issue has just been released, and you can get it (as well as previous issues) from the LaneHawk All-In-One Page.

  (December 24, 2011) Get December Hawk
  Go LaneHawk Page

U-Scan — Magellan 8500 Scanner/Scale Switch Tag

This technical bulletin addresses an error in the Fujitsu 8500/U-Scan Service guide.  In a nutshell, setting the RS-232 Interface you must scan the Switch Tag before and after scanning the Interface tag or the interface will not be set successfully.  See the bulletin on the Software Technical Bulletins Page.

 (December 12, 2011) Get Switched
Go Software Bulletins

New California Law Regarding Alcohol Sales Through Self-Checkout

Updated: the California ABC seems to have slammed the door on this one.  See the updated bulletin.

 (December 29, 2011) Get Checked Out
Go Updates

New ISS45 8154-070 and Release Notes

This new V8 release provides three new features and several fixes.  See the Release Notes/What's New doc from the ISS45 Manuals Page.

 (December 14, 2011) Get Release Notes
  Go 8154-070 Release Table

New TeamPoS and U-Scan Hardware Technical Bulletins

Several new hardware technical bulletins are available on the Hardware Technical Bulletins Page - it might be a good idea to take a quick look and see if any are important to you. 

 (December 14, 2011) Go H/W Tech Bulletins

New California Law Regarding Alcohol Sales Through Self-Checkout

California Assembly Bill 183 was signed into law in September, and restricts alcoholic beverage sales via self-checkout.  The law goes into effect on January 1, 2012, so see the Update for the details and how how retailers need to respond.

 (December 13, 2011) Get Checked Out
Go Updates

Configuring U-Scan to Exclude Items from Self-Checked Transactions

This technical bulletin provides the method to exclude items from shopper-scanning.  This process will be useful for meeting the restrictions of California AB 183 - see the bulletin on the Software Technical Bulletins Page.

 (December 13, 2011) Get Excluded
Go Software Bulletins

Synergy Presentations

Several of the most important Synergy presentations have been captured and are available for you on the Presentations Page. You'll find them in the Events area toward the lower part of the list.

 (December 12, 2011) Go Presentations Page

New ISS45 8154-060 and Release Notes

This new V8 release provides five new fixes and features.  See the Release Notes/What's New doc from the ISS45 Manuals Page.

 (December 5, 2011) Get Release Notes
  Go 8154-060 Release Table

Hard Drive Supply Shortage Easing

The hard drive shortage, caused by the catastrophic flooding in Thailand, seems to be easing.  Today, for the first time, we're seeing some significant cost decreases from the recent highs.  There is still a surcharge in place (check the Lead Times Page) but it's a significantly lower than recent days. 

 (December 1, 2011) Advisory Only
Go Lead Times

 

 

November 2011

Updated Scanner Pricing Bulletin

This version provides a few extra changes.

 (November 28, 2011) Get New DLS Stuff
  Go Reference Bulletins

New Quick Reference Guide: V8 Member Promotions Hierarchy

Here's a new Quick Reference Guide, showing how the promotions hierarchy works in V8 Member/Advanced promotions.  You can see all these Quick Reference Guides - simply scroll down to the bottom section of the Technical Bulletins Page and there they are.

  (November 18, 2011) Go Quick References

Pricing Exception Request

The requirement for a standard way of requesting special pricing from StoreNext, to handle large or unusually competitive circumstances, was brought up at the recent Business Council meeting.  This form is now available from the menu of this site, and should be used whenever you need special pricing. 

  (November 17, 2011) Get Special Pricing

Updated Scanner Pricing Bulletin

The updated Datalogic Scanning Reference and Pricing Bulletin includes many new products, withdrawals and pricing changes.

 (November 15, 2011) Get New DLS Stuff
  Go Reference Bulletins

ISS45 Features and Fixes Crib Sheet Now with 7150 Included

These quick-reference utilities gives you the entire history of ISS45 V7 and V8 features and fixes and when they were put into the software.  With a quick lookup, you can instantly find in which release a feature was introduced - or when a fault was addressed.  It's just been updated with the latest changes through the November releases: it's there for you on the Crib Sheet Page.

 (November 1, 2011) Get ISS45 CribSheet
  Go CribSheet Page

 

October 2011

Updated PCs, Operating Systems and Platforms

This update includes the lower flat-panel pricing and the temporary HDD Surcharge items  See the bulletin.

 (October 28, 2011) Get Platforms
  Go Reference Bulletins

U-Scan Carousel Last-Time Buy and Withdrawal

According to Fujitsu, due to a low product demand and the obsolescence of some internal parts, effective December 31, 2011 all versions of the standard 6-bag U-Scan Carousel (with and without secondary scale) will be withdrawn from sale.  See the Update for the details on the last-time buy.

 (October 26, 2011) Get Served
Go Updates

Configuring the New IBM-3035 Keyboard with LCD for ISS45 V7

This technical bulletin provides the ISS45 V7 installation instructions for using the new IBM-3035 keyboard, which includes a 2x20 display on the  keyboard.  This display is certified and shipping now, and the bulletin is on the Software Technical Bulletins Page.

 (October 26, 2011) Get Displayed
Go Software Bulletins

Hard Drive Supply Shortage and Higher Costs

The catastrophic flooding in Thailand has caused a world-wide shortage of hard disk drives.  This is affecting PC and Server costs.  See the Update for the effect on StoreNext's PCs and Servers. .

 (October 26, 2011) Get Served
Go Updates

Helpful New U-Scan Items

Fujitsu had published a new Site Preparation and Implementation Guide for Genesis.  Also, there's a new floor planner (using PowerPoint) available to help customers plan their installations or size the front end for self-checkout.  You'll find these new items on the U-Scan All-In-One Page, and the Guide is also on the Hardware Manuals Page. 

 (October 26, 2011) Go U-Scan Page

New ISS45 8154 Release Notes and What's New

This new V8 release provides about 10 new features and more than 25 faults are addressed. Get the Release Notes/What's New doc from the ISS45 Manuals Page.

 (October 19, 2011) Get 8154 Release Notes
  Go ISS45 Manuals

New ISS45 8154 User Reference Manuals

The 8154 Release features a complete new set of User Reference Manuals, including an updated WinPoS User Reference, Office Reference, System Administrator Reference and Reports User Reference. You'll find them in at the top of the V8 section of the ISS45 Manuals Page.

 (October 19, 2011) Go ISS45 Manuals

New ISS45 8154 Technical Reference Manuals

New Technical Reference manuals for the 8154 Release include the 8154 Parameters Guide, Transaction Log Technical Reference and General Batches Technical Reference.  You'll find them on the ISS45 Manuals Page.

 (October 19, 2011) Go ISS45 Manuals

Reports Reference for ISS45 V8

This new user manual describes the back office reports available with ISS45 V8, through the 8154 release.  You'll find it on the ISS45 Manuals Page.

(October 19, 2011)

Get 8154 Reports Ref
  Go ISS45 Manuals

RBO - New User Reference for 4.8.0

The new User Reference for the new RBO 480 release is completed and waiting for you on the RBO Manuals Page.

 (October 18, 2011)

Get RBO 480 Reference

Go RBO Manuals

Dial-Backup Client Compatibility!

It is essential that new Connected Payments sites be installed with the current “Dial-Backup”/”Proxy Client” software, since installing the old/incompatible version can lead to problems.  Get the bulletin, read and heed!

 (October 18, 2011) Get Compatible
Go Software Bulletins

iPad Last-Time Buy

Fujitsu has issued a last-time buy notice for the (Fujitsu) iPad, and StoreNext is certifying a replacement for use with U-Scan as quickly as possible.  See the Update and forecast any upcoming demand.

 (October 14, 2011) Get iPads
Go Updates

Connected Payments 2.20 with Automated E-Mail Reporting

Connected Payments 2.20 is now live with some great new features.  Users can now select reports to be automatically e-mailed every morning.  Filtering is now available is by flag, and users can now remove unused lanes from system monitoring and alerts.  See the new Release Notes and User Reference Manual, available from the Connected Payments All-In-One Page or the Connected Payments/WinEPS Manuals Page.

 (October 13, 2011) Go CP Manuals
  Go CP Page

GS1 Customer Notifications

Some of the consumer products companies have begun to notify grocers that they are implementing the new DataBar coupons.  Here's a recent example that went to retailers from Kimberly-Clard - this may be helpful in getting your customers to upgrade to current versions that you can actually support.

 (October 12, 2011) Get DataBar

Configuring the New IBM-3035 Keyboard with LCD for ScanMaster

This technical bulletin provides the ScanMaster installation instructions for using the new IBM-3035 keyboard, which includes a 2x20 display on the  keyboard.  This display is certified and shipping now, and the bulletin is on the Software Technical Bulletins Page.

 (October 12, 2011) Get Displayed
Go Software Bulletins

Configuring the New IBM-3035 Keyboard with LCD for ISS45

This technical bulletin provides the ISS45 installation instructions for using the new IBM-3035 keyboard, which includes a 2x20 display on the  keyboard.  This display is certified and shipping now, and the bulletin is on the Software Technical Bulletins Page.

 (October 12, 2011) Get Displayed
Go Software Bulletins

ScanMaster 2.7.2-090

This ScanMaster release provides updates and fixes for eWIC.  See the Release Table.

 (October 5, 2011) Go 272-090 Release Table
Go ScanMaster Maint

 

September 2011

Fujitsu TeamPoS 3600 Power Supply Returns

Fujitsu investigated an increase in the usage rate of the TeamPoS 3600 power supply.  It was found that 90% of the power supplies being replaced in the field have not actually failed (No Problem Found), but the symptoms could easily be interpreted as a power supply failure.  See the hardware bulletin on the Hardware Technical Bulletins Page.

 (September 27, 2011) Get Power
Go H/W Tech Bulletins

ScanMaster 2.7.2-080

This ScanMaster release provides a new option for automatic reconciliation and automatic final deposit as a part of the end-of-day routine.  See the Release Table and Release Notes.

 (September 27, 2011) Go 272-080 Release Table
  Get 272-080 Release Notes
Go ScanMaster Maint

U-Scan New Bill Dispenser Pressure Plate

Fujitsu has released a new Pressure Plate for the F53 Cash Cassettes.  See the hardware bulletin on the Hardware Technical Bulletins Page.

 (September 26, 2011) Get New Plate
Go H/W Tech Bulletins

Mapping the New IBM 32-Key Display Keypad to ISS45

This technical bulletin provides the ISS45 keyboard layout and mapping information when using the new IBM-6965 32-key accessory for the 4820-5DG display.  It's on the Software Technical Bulletins Page.

 (September 26, 2011) Get Keyed Up
Go Software Bulletins

ISS45 7150-060

This release adds an option for temporary item maintenance and provides a smart-card WIC EBT enhancement.  Also, three fixes are included.  This release is available on Code Distribution as well as a download patch.  See the Release Table. 

 (September 26, 2011)

Go 7150-060 Release Table

New U-Scan GMM5 17.1 Software

The new U-Scan GMM5 17.1 software release is complete and FedExed to Dealers.  This new release has several new features and quite a few fixes from Fujitsu, so check the Release Table for details.  .

 (September 26, 2011) Go GMM5
  Go U-Scan Maint Page

ISS45 Features and Fixes Crib Sheet Updated to New Releases

These quick-reference utilities gives you the entire history of ISS45 V7 and V8 features and fixes and when they were put into the software.  With a quick lookup, you can instantly find in which release a feature was introduced - or when a fault was addressed.  It's just been updated with the latest changes through the September releases: it's there for you on the Crib Sheet Page.

 (September 26, 2011) Get ISS45 CribSheet
  Go CribSheet Page

ISS45 7140-090

This release adds an option for temporary item maintenance and provides a hook support for a non-member button on U-Scan. This release is available on Code Distribution as well as a download patch.  See the Release Table. 

 (September 25, 2011)

Go 7140-090 Release Table

RBO 4.8.0 - New Install Guides and Documentation

There's a new "Getting Started" user guide, plus see the updated Release Notes, and the special new Installation Guides providing recipes for installing RBO with SQL 2008 Express, Windows 7 Professional and Windows Server 2008.  See the Release Table and the RBO Manuals Page.

 (September 25, 2011)

Go RBO 480 Release Table

Go RBO Manuals

Updated PCs, Operating Systems and Platforms

Fujitsu has finally released updated operating system images for TeamPoS terminals.  There are also some updates to the StoreNext Branded PC line.  See the bulletin.

 (September 23, 2011) Get Platforms
  Go Reference Bulletins

ISS45 8152-070

This release adds a hook and fixes a fuel issue. See the Release Table. 

 (September 15, 2011)

Go 8152-070 Release Table

New IBM SurePOS Configurations, Products and Pricing

This pricing and configuration bulletin has many new configurations, products and updates.  The new "5DG" IR displays are introduced in updated configs and there are many other new items and clarifications.  See the bulletin!

(September 14, 2011) Get IBM
  Go Reference Bulletins

Special Flat Panel Pricing - Limited Time - Extended

You need to act fast: StoreNext got a price break on the StoreNext 17” monitor and we are passing the savings (and a little more) on to the dealers.  The offer is in effect for two weeks and orders must be accepted at StoreNext by Monday August 29 for immediate shipment.  So see the deal from the Updates Page (right about now would be a good time).

(September 9, 2011) Get 17"
Go Updates

Updated Subscription Agreement

Use this updated Agreement for all Connected Payments and Connected Services subscriptions.  Elavon has been added, the ACH Authorization Page has been updated to reflect the current billing method and the product description has been updated.  Get it or click from the Connected Payments All-In-One Page.

(September 9, 2011) Get CP Full Agreement
  Go CP Page

New ISS45 SKIF

Here is a new SKIF for ISS45, now including necessary updates.  A Word Form version and a PDF are provided in the ZIP file.  It will be stored forever (or at least until it's updated again) on the SKIF Page.

(September 9, 2011) Get ISS45 SKIF
Go SKIF Page

LaneHawk Special - Limited Time

You need to act fast on the LaneHawk special announced at RSPA.  See the Update and get your orders in to take full advantage!  On the Updates Page too.

 (September 8, 2011) Get LaneHawk Savings
Go Updates

 

August 2011

Updated RBO Order Form

Please use the updated form - remember, it now has a sheet to enable Dealers to order RBO lab or demo systems without license fees or maintenance.  It's on the RBO All-In-One Page.

 (August 29, 2011) Get RBO Order Form
Go RBO Page

Fujitsu Retail User Forum - Cancelled

Fujitsu has decided to cancel its Retail User Forum due to the economic conditions and lack of budget for user travel and attendance.

  (August 27, 2011) Advisory Only

No Charge!  V8 / WinPOS Support Course - October 3-7 in Dallas

This is the main V8 course, from the ground up, and we're offering it at no charge, “First-come/first-served/first-person” with additional students allocated as space allows.  Register with Randy Mans ([email protected]) as always.  Attendees should plan to arrive Sunday night - the class will begin 8:30a.m. Central time Monday and class will close around noon Friday so everyone can depart that afternoon Friday.  Make sure you ship your MFS1 and POS hardware to arrive in Plano (Attn: Cathy Alme) by Thursday September 29. 

 (August 23, 2011) Get Course Catalog
Go E&T Page

Shoppers Say Self-Checkout is Favorite Technology in Stores

Today's article from Progressive Grocer has spectacular survey results that self-checkout is the #1 technology shoppers want in their supermarkets.  See the article - it's also available from the U-Scan All-In-One Page along with many other useful pieces.

  (August 25, 2011) Get Self-Checkout

The Hawk Report - August Issue Now Available

The quarterly Hawk Report from Evolution Robotics provides information, insights, news and selling tips and tools for the LaneHawk system.  This issue, learn about LaneHawk ROI Reporting, savings calculations, Managing Out-of-Stocks and Future Trends.  The August issue has just been released, and you can get it (as well as previous issues) from the LaneHawk All-In-One Page.

  (August 24, 2011) Get August Hawk
  Go LaneHawk Page

New Connected Payments and Services Information Sheets

There are three new Info Sheets in a new format - you might like them a lot.  There's a high-level sheet for Connected Payments, another for Connected Cashier Analyzer and one for Connected Sales Analysis and Reporting.  See the Brochures Page or the Connected Payments All-in-One Page.

  (August 23, 2011) Get CP Info Sheet
  Get CCA Info Sheet
  Get SA Info Sheet
Go Connected Payments
Go Connected Services
  Go Brochures

New Tools to Stop the Hackers

If you're interested in technology security, you will enjoy this article from the New York Times, "Deploying New Tools to Stop the Hackers."  It's an interesting discussion of new methods and discusses the inability of standard A-V "black-listing" products to keep up. 

  (August 23, 2011) New Anti-Hacker Tools

Fujitsu Retail User Forum

Fujitsu is staging a User Forum for customers of its retail products in San Antonio September 13-16.  Here's the conference brochure to give to interested customers.

  (August 23, 2011) Get Fujitsu

RBO 4.8.0 - Coming and New Docs

RBO 480 will be in the hands of qualified RBO dealers next week, and 480 has some new documentation.  See the Release Notes, and some special new Installation Guides providing recipes for installing RBO with SQL 2008 Express, Windows 7 Professional and Windows Server 2008.  See the Release Table and the RBO Manuals Page.

  (August 23, 2011)

Go RBO 480 Release Table

  Get RBO Release Notes
Go RBO Manuals

No Charge!  V8 / WinPOS Support Course - October 3-7 in Dallas

This is the main V8 course, from the ground up, and we're offering it at no charge, “First-come/first-served/first-person” with additional students allocated as space allows.  Register with Randy Mans ([email protected]) as always.  Attendees should plan to arrive Sunday night - the class will begin 8:30a.m. Central time Monday and class will close around noon Friday so everyone can depart that afternoon Friday.  Make sure you ship your MFS1 and POS hardware to arrive in Plano (Attn: Cathy Alme) by Thursday September 29. 

 (August 23, 2011) Get Course Catalog
Go E&T Page

New ISS45 7150 User Reference and Installation Guides

The V7 manuals have been updated for the new 7150 release, which Dealers will receive next week along with an updated .NET CD and RBO 4.8.1.  All the enhancements and changes since 7140 are rolled up and reflected in the new documentation set.  Besides the What's New/Release Notes, you'll find a new WinPOS User Reference, Office User Reference, Reports Reference, System Maintenance and Utilities Reference, and the T-Log Technical Ref.  The updated versions (and all the rest) are waiting for you of the V8 section and the Fuel section of the ISS45 Manuals Page, and see also the Release Table and Release Notes.

 (August 23, 2011) Get 7150-050 Release Notes
 

Go 7150-050 Release Table

  Go ISS45 Manuals

RBO Demo and Lab Systems

The new RBO Order Form has been updated to provide a sheet to enable Dealers to order RBO lab or demo systems without license fees or maintenance.  It's on the RBO All-In-One Page.

 (August 17, 2011) Get RBO Order Form
Go RBO Page

Special Flat Panel Pricing - Limited Time

You need to act fast: StoreNext got a price break on the StoreNext 17” monitor and we are passing the savings (and a little more) on to the dealers.  The offer is in effect for two weeks and orders must be accepted at StoreNext by Monday August 29 for immediate shipment.  So see the deal from the Updates Page (right about now would be a good time).

 (August 15, 2011) Get 17"
Go Updates

Acer Mid-Tower Withdrawn

Acer has withdrawn its current mid-tower model and there are no plans to replace it.  The Platforms bulletin (1047-46) has been updated with this information.

 (August 15, 2011) Get Platforms
  Go Reference Bulletins

PCI New Position on Tokenized Data and Services

PCI announced today that tokenization services may not limit a merchant's PCI scope after all.  This does not affect Connected Payments, which provides a more secure and sophisticated architecture, but your customers may call you to make sure.  So get this from the Updates Page or the Connected Payments All-In-One Page.

 (August 12, 2011) Get a Better Token
  Go CP Page
Go Updates

New Solidcore (McAfee) Patch

It's important to use the current DLL v22 when you load Solidcore via the current Integration Batch.  It's all very easy, but see the bulletin - it's on the Software Technical Bulletins Page.

(August 12, 2011) Get v22 Solidcore
Go Software Bulletins

LaneHawk Product Information Package

The LaneHawk Program bulletin has been updated throughout and includes the new StoreNext branded LaneHawk controllers, additional reporting options and other clarifications and updates.  Its available on the Reference Bulletin pages and of course the LaneHawk All-In-One Page.

(August 9, 2011) Get LaneHawk Package
Go LaneHawk Page

Updated - Connected Payments Pre-Licensed Offer

StoreNext announced at RSPA that the required live date for customers with the Connected Pre-Licensed offer would be October 31 instead of September 30.  The contracts still must be to StoreNext by the end of September to qualify.  See the updated offer and pricing sheet from the Updates Page or the Connected Payments All-In-One Page.

 (August 11, 2011) Get Connected
  Go CP Page
Go Updates

StoreNext Branded PCs and Servers at Lower Prices

As promised last week at RSPA, you now have the new StoreNext branded PC line, including more models, XP Pro and Windows 7 options and new lower-cost servers.  Special "industrial" and no-operating-system versions are available, and a new "small server" is provided with a dual-drive RAID1 array.  See the Platforms bulletin (1047-45).

 (August 3, 2011) Get Platforms
  Go Reference Bulletins

Updated Scanner Pricing Bulletin

The updated Datalogic Scanning Reference and Pricing Bulletin includes the new lower prices and volume purchase options, and discontinues some previous hand-held scanner lines.

 (August 2, 2011) Get New DLS Stuff
  Go Reference Bulletins

New Lower Magellan Pricing

StoreNext is lowering the Magellan 8500Xt prices, plus offering volume purchase options to save even more.  See the update bulletin. 

 (August 1, 2011) Get Scanned
Go Updates

 

July 2011

ISS45 8151-100

This release fixes a couple of member card and promotion issues, plus a hook enhancement.  See the Release Table. 

  (July 22, 2011)

Go 8151-100 Release Table

Encryption-Only Products vs. Connected Payments

This new information sheet explains the limitations (starting with incompatibility) of encryption-only products when compared to Connected Payments, which gives the user encryption - but also provides the payment engine, reporting, configuration management and so forth.  See the Brochures Page or the Connected Payments All-in-One Page.

 (July 22, 2011) Get Info Sheet
Go Connected Payments
  Go Brochures

LaneHawk New ROI Videos

This pair of short videos (only about one minute) features Fred Witecy, CEO of No Frills, discussing LaneHawk and the ROI that No Frills is gaining by using it.  Fred says that their recovery in soda alone(!) paid off his LaneHawk systems in 8 months.  See the LaneHawk All-In-One Page or the Videos Page.

 (July 13, 2011) See LaneHawk ROI
  See LaneHawk Value
  Go Videos
Go LaneHawk Page

LaneHawk New Linux Install Guide

This new Installation Guide covers the latest LaneHawk software and Ubuntu Unix versions.  See the LaneHawk All-In-One Page.

 (July 13, 2011) Get Installed
Go LaneHawk Page

U-Scan Genesis New Slide Rails

The U-Scan Genesis will be shipping with a new type of slide rails.  See the hardware bulletin on the Hardware Technical Bulletins Page.

 (July 13, 2011) Get on a Rail
Go H/W Tech Bulletins

U-Scan Genesis New Bill Accepter Interface Cable

This hardware bulletin from Fujitsu describes a new bill acceptor interface cable that will be used with the U-Scan Genesis.  See the hardware bulletin.

 (July 13, 2011) Get Cabled
Go H/W Tech Bulletins

TeamPoS 3600 BIOS Update – R23 and R23-1

Fujitsu has released a new BIOS for the TeamPoS 3600 series.  See the hardware technical bulletin which will wait for you on the Hardware Technical Bulletins Page.

 (July 13, 2011) Get New BIOS
Go H/W Tech Bulletins

U-Scan Genesis Bill Dispenser Universal PCB

See this hardware bulletin from Fujitsu regarding the bill dispenser PCB.  It's available for you on the Hardware Bulletins Page.

 (July 13, 2011) Get Dispensed
Go H/W Tech Bulletins

New RBO Order Form

The new RBO Order Form has been updated to fix a maintenance price error on the ScanMaster sheet.  It's on the RBO All-In-One Page.

 (July 12, 2011) Get RBO Order Form
Go RBO Page

Fujitsu TeamPoS XL2 Configuration Update

The TeamPoS XL2 product bulletin has been updated to remove availability of the extra 3 COM port card.  See the Bulletins page. 

 (July 12, 2011) Get TeamPoS
  Go Reference Bulletins

RSPA StoreNext Agenda and Activities in Orlando

Make sure you see the list of StoreNext sessions and activities (and for sure don't miss Sunday School or the Dealer Appreciation Party).  We've lined up a great set of speakers and much will be revealed.  Click here for the Dealer Invitation, then click again so we don't run out of give-aways, food or drinks just for you. 

 (July 8, 2011) Get StoreNext at RSPA
  Click Here to Register!

Fujitsu Change of Manufacturing and Shipping Location

Fujitsu is moving its manufacturing, assembly and shipping location for POS hardware from Foothill Ranch, CA to Plattsburgh, NY as of August 1.  See the update bulletin. 

 (July 8, 2011) Get Moved
Go Updates

ISS45 Features and Fixes Crib Sheet Updated to New Releases

These quick-reference utilities gives you the entire history of ISS45 V7 and V8 features and fixes and when they were put into the software.  With a quick lookup, you can instantly find in which release a feature was introduced - or when a fault was addressed.  It's just been updated with the latest changes for 8152-050 and 8152-060: it's there for you on the Crib Sheet Page.

 (July 7, 2011) Get ISS45 CribSheet
  Go CribSheet Page

ISS45 8152-060 - Now on Code Distribution

This is just make sure you know that this V8 release is on the Code Distribution system.  If you're not using Code Distribution, you should be. 

 (July 6, 2011) Get 8152-060 Release Notes
 

Go 8152-060 Release Table

  Go ISS45 Manuals

 

June 2011

ScanMaster 2.7.2-070 - Now Released

This ScanMaster release fixes no-sale and electronic promotion report issues.  See the Release Table.

 (June 29, 2011) Go 272-070 Release Table
Go ScanMaster Maint

ISS45 8152-060

An even dozen - new features and fixes in this update.  And since there are new features, we're providing a Release Notes/What's New doc so you can see what they are and how to use them.  It's now on the ISS45 Manuals Page.  And you can go to the Release Table for the download. 

 (June 29, 2011) Get 8152-060 Release Notes
 

Go 8152-060 Release Table

  Go ISS45 Manuals

ISS45 8152 - Shipped

Maybe you just received your 8152 CD-ROMs - make sure you check the Release Notes on the ISS45 Manuals Page - there's a lot of useful information on a very useful release. 

 (June 29, 2011) Get 8152 Release Notes Ref
  Go ISS45 Manuals

ISS45 7140-080

Pretty big for just a patch - 4 new features and 13 fixes.  See the Release Notes/What's New doc now on the ISS45 Manuals Page.

 (June 29, 2011) Get 7140-080 Release Notes
 

Go 7140-080 Release Table

  Go ISS45 Manuals

ScanMaster 2.7.1-090 - Now Released

This ScanMaster release fixes no-sale and coupon issues.  See the Release Table.

 (June 29, 2011) Go 271-090 Release Table
Go ScanMaster Maint

PCI Compliance Letter for Connected Payments

The Compliance Report letter for Connected Payments has been updated to the current version from VISA and it is posted for you on the PCI Compliance Page.  Since Connected Payments is a "service," the letter directs readers to the list of Validated Service Providers where the MTXEPS listing will be found. (Don't bother looking for it under "Connected Payments" - for "services" such as processing or CP, they ONLY list the service provider; they don't list any names of those products.  Go figure, but go also to the PCI Page where document and PCI information like this is always located.

 (June 23, 2011) Get Compliant
Go PCI Compliance Page

U-Scan Canada Bill Acceptor Upgrade

This hardware bulletin from Fujitsu describes a new firmware update available to increase security when accepting Canada $20 bills.  See the hardware bulletin.

 (June 22, 2011) Get Good $20s
Go H/W Tech Bulletins

Oneac (Chloride, Emerson etc.) Update

See the updated Oneac Program Reference bulletin for the latest pricing and product line offerings.  Remember that StoreNext dealers get a free unit for every 10 they buy.  See the Bulletins page. 

 (June 17, 2011) Get Oneac Reference
  Go Reference Bulletins

Oneac Video on Power Quality

Everyone should see this video - in just four minutes, you get a really good understanding about power disruptions, the damage they cause and how to fix them - a great sales tool too.  Click to see the video - you can also download the video file from there.  Also, the link will be stored just for you on the Videos Page.

 (June 15, 2011) See Oneac Video
  Go Videos

Updated Scanner Pricing Bulletin

See the updated Datalogic Scanning Reference and Pricing Bulletin for updated items and pricing.  This issue rolls up the several Datalogic updates from the past few weeks.

 (June 15, 2011) Get New DLS Stuff
  Go Reference Bulletins

ScanMaster Installation Guide for U-Scan GMM5

The specialized ScanMaster Installation Guide for U-Scan has been updated with the new GMM5 software and ScanMaster releases. Get it from the ScanMaster or Hardware Manuals Pages.

 (June 13, 2011) Get U-Scan/SM Install
  Go ScanMaster Manuals

ISS45 Installation Guide for U-Scan GMM5

The specialized ISS45 Installation Guide for U-Scan has been updated with the new GMM5 software and ISS45 releases. Get it from the ISS45 or Hardware Manuals Pages.

 (June 13, 2011) Get U-Scan/ISS45 Install
  Go ISS45 Manuals

TeamPoS Pricing and Configuration

This pricing bulletin provides new pricing on the 92U keyboard along with the usual updates on the Fujitsu POS product line.

 (June 8, 2011) Get TeamPoS Pricing
Go Reference Bulletins

DESIGN-R-LABELS PowerPoint Presentation

The new PPT presentation for DESIGN-R-LABELS is ready for you on the Presentations Page and the new RTI DESIGN-R-LABELS All-In-One Page.

 (June 3, 2011) Get Labeled
Go Presentations Page

DESIGN-R-LABELS - New Information and All-In-One Page

You'll find the new PowerPoint presentation, brochures and other information about DESIGN-R-LABELS on the new DRL All-In-One Page.  It's listed with the other All-In-One pages on the menu/index at the left of the Home Page for your convenience. 

 (June 3, 2011) Go RTI All-In-One

ISS45 Features and Fixes Crib Sheet Updated to New Releases

These quick-reference utilities gives you the entire history of ISS45 V7 and V8 features and fixes and when they were put into the software.  With a quick lookup, you can instantly find in which release a feature was introduced - or when a fault was addressed.  It's just been updated with the latest changes for 7150-050 and 7140-080: waiting for you on the Crib Sheet Page.

 (June 2, 2011) Get ISS45 CribSheet
  Go CribSheet Page

Fujitsu U-Scan Alert - Avoid Crash from Microsoft Updates

This hardware bulletin from Fujitsu describes certain Microsoft platform updates that can crash the U-Scan system.  It's on the Hardware Bulletins Page as PSB-10-033B or click below.

 (June 1, 2011) Get Protection
Go H/W Tech Bulletins

 

May 2011

New TeamPoS Power Consumption Study and Presentation

Fujitsu has provided this new presentation regarding power consumption advantages of the TeamPoS 3600 terminal.  See the Presentations Page - or of course you can just click and get it now.

 (May 31, 2011) Get 3600 Power
Go Presentations Page

New Hand Held and On-Counter Scanners (get this updated version)

Introducing the new QuickScan Mobile QM2130, the Gryphon Mobile GBT4100 and the Magellan 3200VSi, this new bulletin provides many updates and clarified configuration information.  See the new Datalogic Scanning Reference and Pricing Bulletin.

 (May 31, 2011) Get New DLS Stuff
  Go Reference Bulletins

New Datalogic Scanner Info Sheets

These information sheets from Datalogic Scanning highlight the QuickScan Mobile QM2130, Gryphon GBT4100 and Magellan 3200VSi.  See the Brochures Page for Industry-Standard hardware.

  (May 26, 2011) Go Industry HW Brochures

DESIGN-R-LABELS

Here's the Program Bulletin with all the information about DESIGN-R-LABELS, products, features, pricing, how to buy, get training, brochures and the rest.  The DRL All-In-One Page should be available in the near future.  But see the bulletin and get started. 

 (May 24, 2011) Get Labeled
Go Reference Bulletins

DESIGN-R-LABELS - Special Education and Training Offer

RTI, the maker of the DESIGN-R-LABELS system, is making a special training offer to StoreNext Dealers only!  Sign up now, and training for the next 60 days will be provided at half-price.  See the DESIGN-R-LABELS Program Bulletin. 

 (May 24, 2011) Get Labeled
Go Reference Bulletins

New ISS45 8152 User Reference and Installation Guides

Many of the 8152 docs - including the Fuel manuals - have been updated since the initial release of the 8152 reference manuals. Make sure you see the new manuals for installing Windows 7 and SQL 2008 Server and SQL 2008 Workgroups.  There are even separate manuals now for installing MFS1 and MFS2 with V8.  The updated versions (and all the rest) are waiting for you of the V8 section and the Fuel section of the ISS45 Manuals Page.

 (May 23, 2011) Go ISS45 Manuals

ISS45 Features and Fixes Crib Sheet Updated to New Releases

These quick-reference utilities gives you the entire history of ISS45 V7 and V8 features and fixes and when they were put into the software.  With a quick lookup, you can instantly find in which release a feature was introduced - or when a fault was addressed.  It's just been updated with the new releases including the upcoming 7150-050, 7140-080 and 8152-050 and it's waiting for you on the Crib Sheet Page.

 (May 17, 2011) Get ISS45 CribSheet
  Go CribSheet Page

RBO Program Update - Also with Design-R-Label

The RBO bulletin has the latest program and pricing updates, and also now includes the Design-R-Label items and pricing.  You'll find this ongoing on the Reference Bulletin pages and the RBO All-In-One Page.

 (May 17, 2011) Get RBO
Go RBO Page
Go Reference Bulletins

SMS Adjustment Form

Use this form to report store closures and transfers to get sites off your SMS rolls.  You can always get the current version of this form from the Support Page (click on the "Support" icon in the upper right of this home page) or straight from the Home Page Index/Menu on the left under "Information and Docs."  To get well-adjusted right away, just click now.

 (May 4, 2011) Get Adjusted
  Go Software Support

ISS45 Features and Fixes Crib Sheet Updated to New Releases

These quick-reference utilities gives you the entire history of ISS45 V7 and V8 features and fixes and when they were put into the software.  With a quick lookup, you can instantly find in which release a feature was introduced - or when a fault was addressed.  It's just been updated with the new releases including 7140-070 and 8151-050 and it's waiting for you on the Crib Sheet Page.

 (May 11, 2011) Get ISS45 CribSheet
  Go CribSheet Page

PCI PA-DSS for U-Scan

Fujitsu has released this bulletin discussing PA-DSS for the U-Scan system.  While following PA-DSS design guidelines, U-Scan does not handle card data so it is not considered a "payment application" and will not therefore be listed on the PCI Web Site as a "compliant application."  This is the same position as you have with ScanMaster and ISS45.  This document will wait for you on the PCI Compliance Page even if you don't click to read it now. 

 (May 10, 2011) Go 272-060 Release Table
Go PCI Compliance

ScanMaster 2.7.2-060 - Now Released

This ScanMaster release adds a LaneHawk enhancement and changes to support the quantity key in certain promotions and better handle Diners Club cards.  See the Release Table and Release Notes.

 (May 10, 2011) Go 272-060 Release Table
  Get 272 Release Notes
Go ScanMaster Maint

New U-Scan Products and Options

Some new U-Scan configurations are now available that reduce costs - these "Left/Left" customer stations have now been added to the product line that reduce or eliminate the price differentials between the Right and Left units. Also - all U-Scan units are now driven by the TeamPoS 3600, and this requires the new GMM-5 software.  This pricing bulletin has been reorganized to make it easier to find what you're looking for - you'll find it on the Reference Bulletin pages and the U-Scan All-In-One Page.

 (May 9, 2011) Get U-Scan Pricing
Go U-Scan Page
Go Reference Bulletins

SMS Adjustment Form

Use this form to report store closures and transfers to get sites off your SMS rolls.  You can always get the current version of this form from the Support Page (click on the "Support" icon in the upper right of this home page) or straight from the Home Page Index/Menu on the left under "Information and Docs."  To get well-adjusted right away, just click now.

 (May 4, 2011) Get Adjusted
  Go Software Support

TeamPoS Pricing and Configuration Bulletin

This pricing bulletin provides the latest pricing updates, additions and withdrawals on the Fujitsu POS product line.

 (May 2, 2011) Get TeamPoS Pricing
Go Reference Bulletins

TeamPoS 3600 Product Bulletin

This bulletin describes the Fujitsu TeamPoS 3600 POS terminal in detail.  It has been updated with the latest options, such as the hard disk drive security door, the integration tray and the back cover options.

 (May 2, 2011) Get TeamPoS 3600
Go Reference Bulletins

TeamPoS 3600 Integration Kit - Updated with Rear Cover

There's now a rear cover / back panel option for the Fujitsu TeamPoS 3600 that hides the I/O Panel and covers the cables.  It can be added to the TeamPoS 3600 Integration Kit / Stacking Tray if desired.  See the updated bulletin. 

 (May 2, 2011) Get Covered
Go Updates

ScanMaster WIC EBT and State APLs

Here's a clarification on how to process the state Approved Product Lists with ScanMaster using the new on-line WIC EBT capabilities in 272-050.    See the Software Technical Bulletins Page.

 (May 2, 2011) Get WIC APL
Go Software Bulletins

 

 

April 2011

Updated U-Scan Pricing Bulletin

Pricing has changed on the Fujitsu iPAD items used for the U-Scan Mobile Attendant - this bulletin provides the updates.  On the Reference Bulletin pages and the U-Scan All-In-One Page.

 (April 28, 2011) Get U-Scan Pricing
Go U-Scan Page
Go Reference Bulletins

Updated - PocketOffice

This issue provides the updated Fujitsu iPAD components and pricing, and withdraws some obsolete PocketOffice configurations.  On the Reference Bulletins Page and the PocketOffice All-In-One Page.

 (April 28, 2011) Get PocketOffice
  Go Reference Bulletins

New U-Scan GMM5 Software

The new U-Scan GMM5 software release is complete and being FedExed to Dealers.  This new release has several new features and quite a few fixes from Fujitsu, so check the Release Table for details.  .

 (April 28, 2011) Go GMM5
  Go U-Scan Maint Page

Updated PCs and Pricing

This issue provides the pages missing in the previous issue.  Sorry about that.  See the Platforms bulletin Issue 44-2.

 (April 21, 2011) Get Platforms
  Go Reference Bulletins

Updated U-Scan Pricing Bulletin

Fujitsu pricing has changed on some of the U-Scan options and accessories such as keylocks etc.  This bulletin provides the updates.  On the Reference Bulletin pages and the U-Scan All-In-One Page.

 (April 21, 2011) Get U-Scan Pricing
Go U-Scan Page
Go Reference Bulletins

IBM SurePOS 300 E4A Corrupted Image

There are recent reports regarding IBM SurePOS 300 units (4810-E4A) having issues after UPOS is installed. The drivers are reported installed but won’t initialize and the cash drawer test fails: the drawer will not work in operation.  While IBM fixes their loading process, here are some work-arounds.  See the Software Technical Bulletins Page.

 (April 21, 2011) Get Tested
Go Software Bulletins

Connected Payments - New Complete Documentation for 2.19

Connected Payments 2.19 will be going live on May 4 for all customers.  The new Install Guide and User Reference are now complete - the quickest way to see the new stuff is to check the Release Notes, also available from the Connected Payments All-In-One Page or the WinEPS/Connected Payments Manuals Page.

 (April 15, 2011) Go CP Manuals
  Go CP Page

Updated - RBO Now Included in POS Systems and Upgrades

We've clarified a few points on maintenance (no dealer-only SMS) and corrected the maintenance offering to 8-8 Eastern instead of Central time.  See the updated Update - on the Updates Page and the LaneHawk All-in-One Page.

 (April 14, 2011) Get RBO
Go RBO Page
Go Updates

Updated PCs and Pricing

The 17" Flat Panel display has a new reduced price, the L5EX-TA is (finally) removed and there's a part number change or two.  See the Platforms bulletin Issue 44-1.

 (April 12, 2011) Get Platforms
  Go Reference Bulletins

Updated Hypercom Accessory Pricing

This new issue of the Hypercom Product and Pricing Bulletin provides updated accessory pricing and clarifies third-party injection in some cases.   You will find the new Pricing bulletin on the Bulletins Page or the Hypercom All-In-One Page - or click below.

 (April 11, 2011) Get Hypercom Bulletin
  Go Hypercom
  Go Bulletins

RBO Now Included in POS Systems and Upgrades

Here's the Update that lays out the how you get RBO with new POS at no charge, the lower RBO maintenance rates, and free RBO with V2 or V8 upgrades.  See the Update - on the Updates Page and the LaneHawk All-in-One Page.

 (April 8, 2011) Get RBO
Go RBO Page
Go Updates

New RBO Order Form

The new RBO Order Form has been updated with the new special pricing and opt-in PINs for no-charge RBO.  It's on the RBO All-In-One Page.

 (April 8, 2011) Get RBO Order Form
Go RBO Page

ISS45 7140-070

This new release provides new features for the WIC APL handling and some fixes.  Notice - this is also available with Code Distribution!  See the Release Notes/What's New doc now on the ISS45 Manuals Page.

 (April 7, 2011) Get 7140-070 Release Notes
 

Go 7140-070 Release Table

  Go ISS45 Manuals

Connected Payments - New Capabilities in 2.19

Connected Payments 2.19 will be going live next week for all customers (easy, huh?) and introducing new capabilities and enhancements.  There are many new features in the Monitoring system, providing several new types of alerts.  Users can now select a PIN pad and generate it's history in the PIN Pad Tracking application.  Further enhancing security, CP encryption keys are unique to every lane, and users can automatically regenerate these keys at will.  Online WIC EBT (eWIC) has also been enhanced, with automation of the Approved Product List files.  The quickest way to see the new stuff is to scan the Release Notes, available from the Connected Payments All-In-One Page or the WinEPS/Connected Payments Manuals Page.

 (April 6, 2011) Get CP 2.19 Release Notes
  Go CP Page

ISS45 V7 Test-Test-Test on Customer Receipt

If you see "Test-Test-Test" appearing at the bottom of customer receipts, it means that parameters are activated that are calling a test hook.  Here's how to make all that testing go away - see the Software Technical Bulletins Page.

 (April 1, 2011) Get Tested
Go Software Bulletins

ISS45 V7 Secondary ID Fast-Search

You now have a fast-search capability with V7, which works for both the POS terminals and U-Scan.  This technical bulletin from Speros Voss tells you about setting it up - see the Software Technical Bulletins Page.

 (April 1, 2011) Get Speedy
Go Software Bulletins

 

March 2011

ISS45 Electronic Journal User Reference

It's been a long time coming since the last edition of this manual (even Madonna hadn't been born yet) but here it is, updated for 7130 and just fine to use with the new 7140 too.  Get it on the ISS45 Manuals Page and hand it out to your customers..

 (March 29, 2011) Get EJ User Re
  Go ISS45 Manuals

Fujitsu TeamPoS 3600 HDD

This hardware bulletin from Fujitsu describes a new HDD security guard option for the TeamPoS 3600 terminal.  The new option restricts HDD
access for customers that want an added level of security over the front door lock.  This option is available on new 3600 chassis starting to ship this month - we will update the bulletins with this option.  See the Hardware Bulletins Page.

 (March 29, 2011) Get Protection
Go H/W Tech Bulletins

ScanMaster 2.7.2-060

This ScanMaster release adds a LaneHawk enhancement and changes to support the quantity key in certain promotions and better handle Diners Club cards.  See the Release Table and Release Notes.

 (March 17, 2011) Go 272-060 Release Table
Go ScanMaster Maint

LaneHawk $500 ► 5,000 Dealer Special

See the special LaneHawk deal for March, then Q2 and Q3.  On the Updates Page and the LaneHawk All-in-One Page.

 (March 4, 2011) Get LaneHawk Deal
Go LaneHawk Page
Go Updates

Connected Services Billing Recovery

Please see the Update regarding the re-establishment of regular Connected Services and Connected Payments customer invoicing, and the new monthly billing cycle being put into effect as of April 1.

 (March 4, 2011) Get SaaS Accounting
Go Updates

How to Set Up the ISS45 V8 Customer Survey Feature

This How-To from tireless technical specialist, Speros Voss details exactly how to set up the system so that grocers can capture and extract zip code survey data to learn more about their shopper demographics.  More and more grocers are finding this data to be useful, so make sure you know about this capability.  You can also use V8's Table Extracts to do this.  Note that this Technical Bulletin is the third issue of an oldie-but-goodie, and this latest version corrects a typo that has gone unnoticed for quite some time.  On the Technical Bulletins Page.

 (March 3, 2011) Get Surveyed
Go Technical Bulletins

 

V8 / WinPOS Support Course - April 4-8 in Pittsburgh/Warrendale

This is the main V8 course, from the ground-up.  Remember that Education and Training fees can now be subsidized by Marketing Co-op funds - see the Education Page for the Course Catalog and everything you need.

 

For this course, the enrollment deadline is Friday March 18 - this is also the date the P.O. has to be in, two weeks before the class starts.  Students should plan to arrive Sunday night - the class will begin 8:30am Eastern time Monday and class will close around noon Friday so students can depart that afternoon Friday.  Make sure you ship your MFS1 and POS hardware to arrive in Warrendale by Friday April 1 (no April foolin'...)

 (March 1, 2011) Get Course Catalog
Go E&T Page

Hypercom Lower Pricing

The update provides three announcements regarding the StoreNext Hypercom program, including lower prices, new Hypercom L4150 versions and new key injections now available at lower cost.  It's on the Hypercom All-in-One Page or the Updates Page.

 (March 1, 2011) Get Hypercom
Go Hypercom
Go Updates

Hypercom Updated Product/Pricing Bulletin

See the updated Product and Pricing Bulletin with all the new configurations of the L4150 PCI PED 2.x versions and lower pricing for the Hypercom Terminals.  On the Hypercom All-in-One Page or the Bulletins Page - or you could just click below.

 (March 1, 2011) Get Hypercom Bulletin
Go Hypercom
  Go Bulletins

Hypercom L4150 PCI PED 2.x Information Sheets

These information sheets from Hypercom presents the new versions of the L4150 with PCI PED 2.x compliance, and with the Secure Keypad.  On the Hypercom All-in-One Page or the Brochures Page.

 (March 1, 2011) Get L4150 PCI PED Sheet
  Get L4150 SK Sheet
Go Hypercom
  Go Industry HW Brochures

 

February 2011

(Yet) Another TeamPoS Pricing Bulletin

This pricing bulletin provides the latest pricing updates, additions and withdrawals on the Fujitsu POS product line.

 (February 26, 2011) Get TeamPoS Pricing
Go Reference Bulletins

Updated Retalix Store Order Form

The Order Form has been modified to include the maintenance on a line-by-line basis instead of just a single total.

 (February 24, 2011) Get Order Form
Go Enterprise Pricing

ISS45 7140-060

This new release provides LaneHawk support for keyboards, LaneHawk price field support for enhanced reporting, a new modified WIC Claim Export utility and other features and fixes.  Available now for download - if you don't already have 7140-050 for Customer Trial, the General Release CDs are currently in replication and FedEx will bring them to your door in the next few days.  Also, we're getting back on track with Code Distribution, and 7140-060 will be available in the Code Distribution system by March 7.  But see the Release Notes/What's New doc now on the ISS45 Manuals Page.

 (February 24, 2011) Get 7140-060 Release Notes
 

Go 7140-060 Release Table

  Go ISS45 Manuals

Fujitsu TeamPoS 3600 DVD ROM

This hardware bulletin from Fujitsu will be especially useful if you ever end up booting a 3600 from a DVD ROM.  If your 3600s do not have DVD ROM drives, it won't be very useful at all, but nonetheless it's available on the Hardware Bulletins Page.

 (February 23, 2011) Get DVD ROM
Go H/W Tech Bulletins

SMS Count Adjustment Form

Dealers can always get the current version of this form from the Support Page (click on the "Support" icon in the upper right of this home page).  Of course, if you want to be well-adjusted right away, just click now.

 (February 22, 2011) Get Adjusted
  Go Software Support

Policy Update - SMS

The SMS policy has been updated with the new 2011 prices that were announced in November of last year.  See the updated policy (ESS5) available on the Policies and Procedures Page.

 (February 22, 2011) Get Supported
  Go Policies & Procedures

Policy Update - Site Transfers

The policy has been updated when transferring customers from one dealer to another when SaaS is involved.  See the updated policy available on the Policies and Procedures Page.

 (February 18, 2011) Get Transferred
  Go Policies & Procedures

Updated Connected Services Bulletin

This version officially suspends sale of CIH and C-DSD, corrects typos and makes other updates. See the Reference Bulletin pages.

 (February 18, 2011) Get Connected
Go Reference Bulletins

Enhancement Requests

Use this new ER form (V17) if you want your enhancement request to be considered.  This works for all products, from Retalix Store to Connected Payments. 

 

Don't forget, dealers can now put software enhancement requests for any StoreNext software product on a "Wish List" by marking the box on the ER Form.  Ballparks and pricing on Wish List ERs will not be provided - they're more like a "suggestion box" - but Wish List ERs will be considered for future releases on StoreNext's discretion at no charge.  Wish List ERs that make the cut will be published in the Release Table.  You need only fill out the top information section of a Wish List ER with the Enhancement Summary and Rationale: of course, the more detail you provide, the greater the likelihood that the final design will be in line with your "Wish."  You can find the enhanced Enhancement Request Form on the Enhancement Request Form Page.

 (February 16, 2011) Get New ER/Wish List Form
  Go ER Page

New ISS45 8152 Release Notes and What's New

This is the upcoming release with Online WIC, Windows Server and SQL 2008, Windows 7, You Technology, WinEPS Receipt Suppression and more.  This release provides the most comprehensive set of User, Installation and Technical Reference documentation StoreNext has ever provided for a software release. First - get the Release Notes/What's New doc  on the ISS45 Manuals Page.

 (February 12, 2011) Get 8152 Release Notes Ref
  Go ISS45 Manuals

New ISS45 8152 User Reference Manuals

The 8152 Winter Release features a complete new set of User Reference Manuals, including the new WinPoS User Reference, Office Reference, System Administrator Reference and Reports User Reference. You'll find them in at the top of the V8 section of the ISS45 Manuals Page.

  (February 12, 2011) Go ISS45 Manuals

New ISS45 8152 Installation Guides

With the addition of Windows 7, Windows Server 2008 and SQL 2008 Workgroups support, a new set of ISS45 installation guides is provided for the 8152 Winter Release.  You'll find the new 8152 Install Guide, but also an Overview Guide for installing the new platforms, and a SQL 2008 Workgroups Install Guide.  They're at the top of the V8 section of the ISS45 Manuals Page.

  (February 12, 2011) Go ISS45 Manuals

New ISS45 8152 Technical Reference Manuals

New Technical Reference manuals for the 8152 Winter Release include the 8152 Parameters Guide, Transaction Log Technical Reference, General Batches and Hooks Technical Reference manuals.  You'll find them on the ISS45 Manuals Page.

  (February 12, 2011) Go ISS45 Manuals

New ISS45 8152 Fuel Manuals

In the Fuel section near the bottom of the ISS45 Manuals Page you'll find new User and Technical Reference manuals for the new Fuel POS, Fuel Office Configuration, and Fuel Control Center Technical Reference.

 (February 12, 2011) Go ISS45 Manuals

New ScanMaster Manuals for 2.7.2

For the upcoming 2.07.02 ScanMaster release, get the Release Notes and the updated File Specifications manual from the ScanMaster or Hardware Manuals Pages.

 (February 12, 2011) Get 272 Release Notes
  Get 272 File Specs
  Go ScanMaster Manuals

Reports Reference for ISS45 V7

This new user manual describes the back office reports available with ISS45 V7.  It's been updated for the 7140 release to ship shortly.  Make sure your remaining V7 users get this to demonstrate the value of your maintenance and update program. You'll find them on the ISS45 Manuals Page.

 (February 12, 2011) Get 7140 Reports Ref
  Go ISS45 Manuals

Reports Reference for ISS45 V8

This new user manual describes the back office reports available with ISS45 V8, through the 8151 release (and it's unchanged/current for 8152).  You'll find it on the ISS45 Manuals Page.

 (February 12, 2011) Get 8151 Reports Ref
  Go ISS45 Manuals

Quick Reference Guides!

Our Software Support experts have written up four new Quick Reference Guides for you.  These give you a snapshot treatment about a single support question, and now you can get fast answers on V7 EOD Files and Reports, Delayed Cashier Balancing and EOD Batches, setting up a V7 Frequent Shopper/Member Card system, and setting the receipt logo size.  All these Quick Reference Guides are waiting just for you - simply scroll down to the bottom section of the Technical Bulletins Page and there they are.

 (February 11, 2011) Go Quick References

UPC Check Digit Calculation - Technical Bulletin

Ok - pop quiz!  Who can calculate the check digit on 0-96733-13523_?  Let's see a show of hands... ... ... Ok, everyone stays after class and reads this quick and easy method.  And whenever you need it, this will always be here for you.  See the Software Technical Bulletins Page.

 (February 11, 2011) Get Checked
Go Software Bulletins

New ISS45 V7 WIC EBT Screens - Technical Bulletin

The screens for Smart-Card WIC EBT and Online WIC EBT are now built into the the system.  You no longer have to add links to these screens on the main ISS45 Screen.   See the Software Technical Bulletins Page.

 (February 11, 2011) Get Screened
Go Software Bulletins

Upgrading Those "Senior" ISS45 Installations

There’s nothing like working all night to upgrade a “senior” server — one that’s been running aged software for years and years — and then having the store fail to open at dawn’s early light because the upgrade “didn’t take.”  Here's how to avoid hours of QDX fishing with a panicky store manager looking over your shoulder growling at you with one really bright idea after another.  Now updated with the latest ISS45 V7 and V8 releases, you can find these new editions on the Software Technical Bulletins Page.

 (February 11, 2011) Get Senior V8 Upgrades
  Get Senior V7 Upgrades
Go Software Bulletins

RBO Maintenance Update

This new RBO 4.7.1 MU03 is now available for download.  See the RBO Maintenance Page.

 (February 11, 2011) Go RBO Maintenance

Updated Retalix Store Order Form

The Order Form has been modified to reflect the new maintenance percentages for 2011.

 (February 10, 2011) Get Order Form
Go Enterprise Pricing

Updated U-Scan Pricing Bulletin

Fujitsu pricing has changed on the PAT Lane Lights and Attendant stations.  This bulletin provides the updates.  On the Reference Bulletin pages.

 (February 10, 2011) Get U-Scan Pricing
Go Reference Bulletins

Policy Update on License Transfers

StoreNext has updated the license transfer policy to allow the movement of a ScanMaster or ISS45 POS lane from one store to another under the same ownership.  There is a transfer fee.  The Reactivation Fee (for closed stores off SMS) has been clarified.  See the updated policy available on the Policies and Procedures Page.

 (February 8, 2011) Get Moved
  Go Policies & Procedures

 

January 2011

New Co-op Application

Here's the updated Co-op Credit Application Form so you can put in for your funds.  There's a "Form" version to make it easier to keep your own template, and you can still print out the PDF and FAX it if you like.  Get all three formats from the Co-op Page, or click for instant gratification.

 (January 31, 2011) Get Cooperative
Go Co-op

Remember - Marketing Co-op Includes Training

The StoreNext Co-op Program was updated in 2010 to include the training fees for StoreNext courses.  The Updated Policy is always available on the Policies and Procedures Page.

 (January 31, 2011) Go Policies & Procedures

Express Pricing - Please Re-Download

The previous version of these Express configurations used an incorrect version of the SurePoS 500 which overpriced these items.  The prices in of the SP5 configurations in this version are more favorably priced.

 (January 21, 2011) Get Express Pricing
Go Reference Bulletins

Blue Mocha Espresso Pricing - Please Re-Download

The previous version used an incorrect configuration of the SurePoS 500 which threw the pricing off.  The prices in of the SP5 configurations in this version will be much more to your liking.

 (January 20, 2011) Get Blue Mocha Pricing
Go Reference Bulletins

Prospect Referrals and SPFs with Retalix HQ and HQ/Store

Use this new Prospect Registration Form for HQ and HQ/Store prospects that qualify for the Retalix program.  Also see the Program Specifics document also recently updated. 

(January 19, 2011) Get Registered
  Get Specific
  Go Enterprise Services Page

Fujitsu TeamPoS 3600 Video Cards

You might soon open a box for a TeamPoS 3600 second video card and find that you received the "bonus components" version.  To provide you some help in case of this complex circumstance, see the beautifully photographed Hardware Bulletin where Fujitsu explains all.  Especially important: the part about "dispose of excess parts."

 (January 19, 2011) Get Extra Stuff
Go H/W Tech Bulletins

ScanMaster Datalogic Installation Guide with OPOS

The specialized ScanMaster Installation Guide for Datalogic scanner/scales and OPOS 1.12 has been updated for the latest devices and ScanMaster releases. Get it from the ScanMaster or Hardware Manuals Pages.

 (January 19, 2011) Get Datalogic 1.12 Guide
  Go ScanMaster Manuals

U-Scan Courses - February 7 in Pittsburgh/Warrendale

And remember two things: StoreNext has restored the special discount on the package of U-Scan Support and Service courses, with additional attendees from a dealership able to attend at a small fraction of the standard price.  And then, remember that Education and Training fees can now be subsidized by Marketing Co-op funds - see the Education Page for everything you need.  Course Catalog.

 (January 19, 2011) Get Course Catalog
Go E&T Page

The Hawk Report - January Issue Now Available

The quarterly Hawk Report from Evolution Robotics provides information, insights, news and selling tips and tools for the LaneHawk system.  This issue, learn about retail benchmarking, mystery shopping, ROI, future trens and a product update from ERR.  The January issue has just been released, and you can get it (as well as previous issues) from the LaneHawk All-In-One Page.

 (January 19, 2011) Get January Hawk
  Go LaneHawk Page

And While We're on LaneHawk...

The season is starting up for wholesaler regional trade shows.  So get yourself one of those great LaneHawk demo units.  They come in a wholesaler-proof steel enclosure and you'll make a great impression and pick up some sales at these shows. 

 (January 19, 2011) Advisory Only

Gone Forever - L5EX-TA

Thanks to the many dealers who cleaned out our warehouse of the famous L5EX-TA monitors.  No more are left.  Maybe we'll hold a wake at the next FMI MarkeTechnics show that is, if we're not holding a wake for the FMI MarkeTechnics show.

 (January 19, 2011) Advisory Only

LaneHawk New Modelset Loading - Technical Bulletin

This bulletin describes a temporary performance issue when updating a LaneHawk installation with a new Modelset and how to speed things up.  See the Software Technical Bulletins Page.

 (January 19, 2011) Get LaneHawk
Go Software Bulletins

ScanMaster Cashier Maintenance - Technical Bulletin

This bulletin covers handling a cashier delete error when using the cashier maintenance function.  See the Software Technical Bulletins Page.

 (January 19, 2011) Get Cashier Delete
Go Software Bulletins

Updated Blue Mocha Espresso Pricing

This bulletin provides the new pricing for ISS45 and ScanMaster Blue Mocha Espresso with IBM hardware.

 (January 17, 2011) Get Blue Mocha Pricing
Go Reference Bulletins

Updated Espresso Pricing

This bulletin provides the new pricing for ISS45 and ScanMaster Espresso.

 (January 17, 2011) Get Espresso Pricing
Go Reference Bulletins

Updated Express Pricing

This bulletin provides the new pricing for ISS45 and ScanMaster Express and Blue (IBM) Express.

 (January 17, 2011) Get Express Pricing
Go Reference Bulletins

(Another) New TeamPoS Pricing Bulletin

It's quick succession, but this new bulletin provides further updates and commits pricing on almost all items (cables and accessory items) left open from the previous issue.

 (January 14, 2011) Get TeamPoS Pricing
Go Reference Bulletins

(Another) New U-Scan Pricing Bulletin

Sorry to update this again so soon, but this update provides most of the TBD accessory and option pricing and adds some new items.

 (January 13, 2011) Get U-Scan Pricing
Go Reference Bulletins

Datalogic Scanning Configuration and Pricing Bulletin

This bulletin provides many updates and clarified configuration information.  See the new Datalogic Scanning Reference and Pricing Bulletin.

(January 7, 2011) Get New DLS Stuff
  Go Reference Bulletins

Connected Payments Information Package

This bulletin provides all the pricing and configuration price-book data for the Connected Payments system as well as a description of the program, capabilities, responsibilities and so forth.  This bulletin has been updated with the latest offerings and information - you can get this on from the Reference Bulletins or Connected Payments Pages.

 (January 5, 2011) Get Connected
  Go CP Page
Go Reference Bulletins

Connected Payments Pre-Licensed Offer

Yes, the $15 deal went away, but you're not empty-handed for the next few months if you have stores that haven't converted yet from WinEPS to Connected Payments.  Check out the Update with a new offer and the 2011 pricing.  Get it from the Updates Page or the Connected Payments All-In-One Page.

 (January 3, 2011) Get Connected
  Go CP Page
Go Updates

Fujitsu Pricing Changes

This update describes the updated Fujitsu pricing for POS and U-Scan.  Get it from the Updates Page.

 (January 3, 2011) Get Updated
Go Updates

New TeamPoS Pricing Bulletin

This new bulletin provides all the pricing and configuration price-book data for the Fujitsu TeamPoS terminals and peripherals.  This new version has all the updates and new pricing.

 (January 3, 2011) Get TeamPoS Pricing
Go Reference Bulletins

New U-Scan Pricing Bulletin

This new bulletin provides just the pricing and configuration price-book data for the U-Scan systems.  It has all the updates and new pricing.

 (January 3, 2011) Get U-Scan Pricing
Go Reference Bulletins

 

 

December 2010

IBM: Retail Tough

Why get a real POS terminal from IBM instead of a local white box?  Your customers need proof, so as part of your engagements, show your customers the IBM Retail Tough Landing Page that features IBM's latest "retail-hardened" video and white paper.  Each sales tool describes the rigorous tests IBM systems must go through before they are given IBM "retail-hardened" stamp of approval.

 (December 15, 2010) Go IBM Retail Tough

LaneHawk on NBC Video

This is a nice video produced by NBC in Los Angeles, talking about how LaneHawk gives grocers an extra set of eyes to catch items that checkers sometimes miss.  We'll keep this for you on the LaneHawk Page too.

 (December 15, 2010) Go LaneHawk Video
Go LaneHawk Page

More Great LaneHawk Press: RIS Article

LaneHawk gets a good discussion in this RIS article.  Saved also on the LaneHawk Page.

 (December 15, 2010) Go LaneHawk Video
Go LaneHawk Page

New StoreNext Overview Sheet

When a customer asks "What's a StoreNext?" this is what you show them.  This sheet summarizes StoreNext and our Independent Grocery offerings, and has been updated with the latest stuff.  You'll find it on the Brochures Page.

 (December 15, 2010) Get StoreNext Overview
Go Brochures

How One Independent Uses Facebook

Here's a good web story from Progressive Grocer regarding how one independent grocer uses Facebook and engages their shoppers very effectively. 

 (December 15, 2010) Go Facebook

Connected Payments - New Capabilities in 2.18

Connected Payments 2.18 is live for all customers (now wasn't that easy?) with some outstanding new capabilities and enhancements.  Along with eWIC support, key new features include Manual Entry at the PIN pad, eliminating additional card number exposure for the store.  There's a new FSA report, and many other host changes, capabilities and features.  The quickest way to see the new stuff is to scan the Release Notes, available from the Connected Payments All-In-One Page or the WinEPS/Connected Payments Manuals Page.

 (December 15, 2010) Get CP 2.18 Release Notes
  Go CP Page

New User Reference for Connected Payments 2.18

If prospects want to see all the capabilities you have with Connected Payments compared to in-store payments, just show them the User Reference.  This document covers everything including logging on, a screen-by-screen description of the application's user/Web interface, the reports and transaction search, signature and receipt storage and User/Group management.  Even the response codes.  You can get the guide from the Connected Payments All-In-One Page or the WinEPS Manuals Page.

 (December 15, 2010) Get CP 2.18 User Reference
  Go CP Page

New Installation and Configuration Guide for Connected Payments 2.18

This Installation and Configuration Guide has been updated for Connected Payments 2.18.  You can get the guide from the Connected Payments All-In-One Page or the WinEPS Manuals Page.

 (December 15, 2010) Get CP 2.18 Install Guide
  Go CP Page

ScanMaster New Release RoadMap

The new ScanMaster releases have been posted showing the content of upcoming versions.  Make sure you also check out the "Release List" - you can click that (blue box) at the top of the Maintenance Page.  See the Release Tables for the full details.

 (December 15, 2010) Go ScanMaster Maint

ISS45 New Release RoadMap

The new ISS45 releases have been posted showing the content of upcoming versions.  Make sure you also check out the "Release List" - you can click that (red box) at the top of the Maintenance Page.  See the Release Tables for the full details.

 (December 15, 2010) Go ISS45 Maintenance

 

 

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