ScanMaster 2.03.01-090

Two fixes today - resolving a WinEPS issue with prompting for a driver's license, and another one with a UWG-specific extract.

ISS45 8.1.2.0 Winter Release Documentation

Here are the first of the ISS45 Winter Release manuals - the Release Notes, the WinPoS User Reference, the Office User Reference and the System Administrators' Reference.  They're available immediately, and all comments are appreciated prior to their final release with the software.  Find them on the ISS45 Manuals Page.  No time for 1,150 Pages of reference material - well, okay, but at least grab the Release Notes and take a couple minutes to see all the new stuff.

U-Scan F53 Bill Dispenser Hardware Bulletin

It's kind of a "green-side-up" thing - the bill dispenser is supposed to dispense bills OUTSIDE the casing, not inside.  But not all F53 units heard that old joke and it could get messy.  But all it takes is a little foam tape to rescue you.  And don't forget to bring scissors (or an alternative cutting tool, presumably for the foam tape).  Oh yes - go out and purchase a METRIC ruler!  If you don't then you won't know exactly where to apply your cutting tool to the foam tape.  If you don't have time to run out to Staples and search in vain for a metric ruler, you will be pleased to know that you can use an alternate measuring ruler-type device and that 120mm is 4-3/4 inches and 67mm is 2-5/8 inches.  So don't say I never did you a favor.  

Symbol LS4278 Hand Scanner Service Guide for U-Scan

This service guide from Fujitsu explains the setup and operation of the Symbol LS4278 hand-held scanner when employed with U-Scan.  You'll find this on the Hardware Manuals Page.

U-Scan Scaletron Bag Scale Calibration via HyperTerminal

This is a technical bulletin from Fujitsu regarding the Scaletron bag scale calibration using the HyperTerminal utility.  See the Software Technical Bulletins Page.

Configuring PocketOffice with RBO and ISS45 V7, V8 and ScanMaster

Running the Epson 6000 with ISS45 on a TeamPoS S-Class with OPOS requires correct setup.  This is probably not a surprising fact.  Here is the correct setup.  See the Software Technical Bulletins Page.

Configuring PocketOffice with RBO and ISS45 V7, V8 and ScanMaster

This software technical bulletin from PocketOffice specialist Matt Hopkins tells you how to line up and install PocketOffice and RBO with the POS systems.  See the Software Technical Bulletins Page.

Solidcore S3 Update Special

Great product - and now a great deal to go with it.  See the special pricing for Solidcore Upgrades (for installed ISS45 and ScanMaster systems).  Squirrel these away and save a bunch.  See the Update!

ISS45 ECC/ECA Receipt Template for First Data

First Data's new ECC/ECA check conversion system needs some text modifications in the template that controls the texts.  This technical bulletin provides two methods to update the template so the system meets First Data's requirements.  You'll find it on the Software Technical Bulletins Page, and the utility will stay on the Tools and Utilities Page (from the Software Support Menu).

Retalix Store and HQ Order Form Updated

The new Order Form includes the line items for the Bill-Back Manager.

RBO Order Forms Updated

The new Order Forms include the line items for Category Analyzer and the new Bill-Back Manager.

Bill-Back Manager Brochure/Information Sheet

This great new application deserves its own brochure - so here it is.  This new option for Retalix Store, HQ, RBO and Connected Services is so useful that it can drive a sale all by itself.  This info sheet will help get you started.  The Category Analyzer Information Sheet has also been updated - with the Bill-Back Manager option, of course.

More New StoreNext Versions of "TCI" Information Sheets

Information Sheets for Retalix Store Plus and Retalix HQ Standard have been updated including Retalix Store and StoreNext graphics are now available on the Enterprise Systems Brochures Page. 

Get HQ Standard Sheet

Go Enterprise Brochures

New Bill-Back Manager for Retalix Store

Here's the story about Retalix Store's latest new feature, the Bill-Back Manager.  This option works with Category Analyzer to make sure that the retailer always gets all the vendor bill-back dollars agreed, and automates the entire process from agreement to invoicing.  See the bulletin.

Retalix Store Information Reference with Updates

Make sure you have the updated version of the Retalix Store and HQ Reference, now including the new Bill-Back Manager.  Also, check out the new premium option available for 7/24/365 support of Retalix Store - this option will be offered on all service contracts starting January 1.  Get it now, and find it forever on the Reference Bulletins Page.

RBO Gets the Bill-Back Manager Too

Here is the latest Reference document with all the information about RBO - updated with information about Category Analyzer for RBO, the Bill-Back Manager option, and the implementation option for selling-only dealers who prefer StoreNext to install and implement RBO with a customer.

StoreNext Overview on One Page - New Information Sheet

Well, on both sides of one page anyway.  This is the perfect handout for new prospects who need an overview of StoreNext's products and what Dealers+StoreNext can do for the Independent Grocer and Regional Chain.  It gives a short description on each major StoreNext offering, and can be used for both ScanMaster and ISS45 prospects (same for RBO and Retalix Store prospects).  Waiting for you on the Brochures Page.

Solidcore S3 Release to Dealers

Here it is - Solidcore.  This great product is licensed with all new ISS45 and ScanMaster systems as of December 1, and brings you a major competitive advantage that no other system can match.  S3 even extends out to all POS terminals and workstations in the store, so you can "solidify" a store wall-to-wall.  Your support people DID attend that series of three Solidcore webinars, right?  If so, you're now an Authorized Solidcore Dealer and you'll be getting the Solidcore software in the near future, and your new systems will have the software key set for Solidcore.  Please get your lab and demo keys upgraded to run S3.  Dealers who aren't Solidcore Authorized need to arrange for the classes - once complete, all keys going back to December 1 will be upgraded.  See the Reference Bulletin.  We hope the format changes make it easier to read.

Solidcore Presentations, White Papers, Cases - The Works

Everything about Solidcore is now on our new Solidcore All-In-One Page.  Here you'll find the reference materials, bulletins, case studies, a demonstration installation, overview and change-control presentations, a great white paper on how Solidcore helps provide PCI compliance.  Plus the manuals and documentation of course.  Take a look.

New Brochure and Information Sheets for U-Scan

StoreNext has released a new set of U-Scan brochures and information/data sheets.  The 8-page overview brochure has been updated, and the new data sheets feature updated text and floor plans and the StoreNext name.  Info sheets are now available for the new U-Scan Single-Belted MAX as well as for U-Scan1, U-Scan3, U-Scan5 and the U-Scan6/Carousel.  You'll be happy to know that references to products that you don't sell or support have been removed to make these information sheets easier to use.  They're on the Brochures Page and - of course - on the U-Scan All-In-One Page.

ISS45 V8 Transaction File Technical Reference

Not sure how we missed this one, but the V8 Transaction File is extremely well documented in this manual.  Although this document is a "Retalix StoreLine" technical reference, it is consistent with ISS45 V8.  This was released for ISS45/StoreLine 8.6, so you'll find it on the ISS45 Manuals Page under 8.6 — but be aware that there are few if any changes since then so this document is essentially current regardless.  With all those caveats now out of the way, you will find its full explanation of the V8 Transaction File system to be comprehensive.

ISS45 8.1.1.1-070

Fixes in this release include check velocity information display, three fixes for Fuel items, two end-of-order reprocessing fixes and an EOD problem when MDAC is employed.

New StoreNext Versions of "TCI" Information Sheets

Two down / quite a few to go: the Information Sheets for Retalix Store Pricing and Retalix Store Standard have been updated including Retalix Store and StoreNext graphics and Retalix Store are now available on the Enterprise Systems Brochures Page. 

Get Standard Info Sheet

Go Enterprise Brochures

New ISS45 and ScanMaster SKIFs

These new Software Key Information Forms include Solidcore.  You need to use these new ones from this point forward.  Thank you.

Final Fall Major Release Tables!

The Fall major releases of ISS45 V7 (7.1.1.1-050), ScanMaster V1 (1.04.01-050) and WinEPS (819 SP1) are ready to ship to dealers in good standing.  See the finalized release tables for these products so you'll know exactly what's included.  The ISS45 and WinEPS CDs are going out this week, and the ScanMaster CD will go out upon completion of its customer trial.

ISS45 8.1.1.1 System Parameters Guide

This great document groups and describes each and every parameter with ISS45 Version 8.1.1.1.  Thanks to Rhonda Wall for this important document — a true Reference if there ever was one (and that goes double for Rhonda...)

New Package Discounts for Connected Services

New grocers coming to Connected Services can now get substantial savings when they sign up for two or three applications.  See the Update Bulletin that explains everything, and even anticipates all your questions.

U-Scan: New Compatibility Matrix

Which ISS45 or ScanMaster release goes with which version of U-Scan?  With the tight linking of POS and self-checkout, the messaging is very specific and you have to line them up right.  So here's a compatibility matrix that shows you exactly what versions of U-Scan to use with which versions of POS, and the features introduced along the way.  You can always find all the compatibility matrices by clicking on the "Support" icon at the top right.

Magellan 8500 Service Guide - for U-Scan

The Magellan 8500's amazing label acquisition capabilities make it the #1 choice for shoppers in U-Scan self-checkouts.  Here's a special service guide to help you get the 8500 set up in the U-Scan environment.

U-Scan RL Scale Hardware Bulletin

Here's more detail (Rev B) of the definitive U-Scan Hardware Bulletin regarding calibration and zeroing of the RL Scale.  Now you also have scale installation and service steps as well as recommended calibration weights.

U-Scan Carousel Scale New Center Bolt: Hardware Bulletin

You know - if you over-torque the center-bolt on a U-Scan scale, it just might - not always, but you never know - get screwed down against the load cell and cause fluctuating weight readings or fail to hold calibration.  Not surprising, but not necessary either since with this new design, using a Locking Pin, "...allows the Acorn Nut to tighten against the top of the Center Bolt and allows positive clearance between the Bag Rack Base and the bottom of the Acorn Nut."  Now if that ain't clear, and this matters to you, this hardware bulletin is strongly recommended.  (Sorry - this is one case where LocTite alone jut isn't going to cut it.)

Famima FamilyMart Story

A new type of specialty food store — with Asian flair and fresh gourmet food — is emerging in the United States as FAMIMA Corp. brings its FamilyMart stores to an “Amerasian” audience hungry for its offerings."  And, of course, this headed-for-250-store group is using StoreNext POS (in this case ISS45) TeamPoS, PocketOffice and Connected Services - C-Star, CIH and Connected DSD.  Not bad!  Congratulations to RMS in California.

Wednesday Letters - Archived???

Okay, so your evil e-mail server quarantined all your Wednesday Letters in some cosmic bit bucket you'll never locate, or perhaps you just got busy ... since January.  Regardless, you can now find them all on our new Wednesday Letters Page, including access from these documents via the  search engine.  How do you get there?  Click below.  How do you get there some time next year when you can't find "below" anymore?  See the new item under the "News..." heading on our Home Page Menu.

U-Scan Non-Bar-Coded (NBC) Item Handling

This U-Scan software bulletin explains how to replicate NBC item files from one customer checkout station to another, plus how to back up and restore these files.  This will be waiting for you on the Software Technical Bulletins Page.

U-Scan Phantom Weight

If you're seeing a "phantom weight" on a U-Scan Attendant Station in direct mode, you need to correct your WinPOS INI file.  This technical bulletin explains this quick procedure.  You'll find it on the Software Technical Bulletins Page.

WinEPS/OpenEPS Capabilities in Detail

This new front-and-back information sheet provides detail about WinEPS and how it saves the grocer money - with some basic ROI information included.  See the Brochures Page or the WinEPS All-In-One Page.

U-Scan De La Rue Bill Dispenser Service Guide

This Service Guide manual covers the De La Rue Bill Dispenser unit provide with U-Scan customer checkout stations.  You'll find it on the Hardware Manuals Page.

D15 Display In-Counter Mount Technical Bulletin

An improvement in the In-Counter Mount design for the D15 display has been made - this technical bulletin explains all.

Software Maintenance and Support and Warranty Information

This describes how StoreNext supports hardware and software for dealers, including the incident and fault-handling routines and policies and a summary of hardware and software warranty information.

CIH and Connected DSD Now for ScanMaster Too

New versions of Connected Item Hosting and Connected DSD support ScanMaster as well as ISS45.  Here's the new and updated Connected Services Reference with the new PINs, prices and the rest of the story.

Hypercom Accessories Guide

Everything you are interested in should have a document just like this one from Hypercom.  It provides pictures, complete information, associated products and requirements and part numbers for the Hypercom payment terminal accessories - please take a look.  On the Hypercom All-In-One Page of course.

U-Scan Parts Guide - New and Updated

A new U-Scan Parts Guide is now available from Fujitsu, in the form of an Excel workbook with a tab for each major component (Camera, Bill Dispenser etc.)  Color-coded and the works.  Get it from the U-Scan All-In-One Page.

New WinEPS on the Way

We've updated the WinEPS Open RoadMap with the WinEPS 820 Winter release, scheduled with ScanMaster 2.4.0 and ISS45 8.1.2.0.

U-Scan Hardware Technical Bulletin Quintet

Here's a crop of useful information for U-Scan hardware service technicians - there's a checklist for handling the Scaletron scale for quicker resolution of common questions, good news on sensors for low coin stacks for the Telequip, big advantages for putting the A226 printer in full-cut mode, adjusting the transfer bar on the belts and information on zeroing and calibrating the RL scale.  

Retalix Store and HQ Software Maintenance and Support

This Update describes the change of SMS policy for Retalix Store and HQ regarding the installation date that can now be provided by a dealer.

Retalix Store and HQ Order Form Updated

This order form now contains an “Install Date” - if you provide this date then your Software Maintenance and Support will start on the first of the month following that install date.  If the install date is not completed, SMS charges will start on the first of the month following the ship date for the software. 

StoreNext First Friday Dealer Conference: Friday November 3

Please please join us today for a the Solidcore Product and Program.  You can get the Follow-Along presentation and phone-in numbers on the First Friday Page.

Three Fuel Technical Bulletins

These three new software technical bulletins cover scanner settings on the Dresser Wayne Ovations, use of "Wayne Direct" and the Gilbarco "D-Box" and programming the Gilbarco Encore 500 Pump Simulator.  Based on recent experience, these bulletins will prove very useful.

Updated Training Materials for Retalix Store

These are the superb training materials for Retalix store, providing both the User materials and the Teaching Guides.  These are big files, but worth (but don't download unless you're authorized with the password).  For the new version 5.3_2 as well as an updated 4.1_8 set.

MobileLime Installation Guide for ISS45 V7

Here you go - everything you wanted to know about installing MobileLime with ISS45 V7.  The V8 manual is on the way.  On the ISS45 Manuals Page ... and of course on the MobileLime All-In-One Page

Another Very Interesting Issue

In-Store's articles have progressively changed to more in-depth discussions of key, critical retail issues - especially for grocery stores.  This month's issue provides a look at SuperValu's new "avenu" in-store media system, designed to introduce new products, win brand loyalty and generate revenue all while targeting specific shopper segments.  There's a very interesting study of "internet user DNA" - based on research done by Yahoo on registrations, Campaigns and On-Line behavior of shoppers on the Internet.  Good stuff.  The other large article of note provides a clear, straightforward and useful introduction to "segmentation."  One time through this, and the next time some jerk with an MBA at a cocktail party starts going off on "market segmentation" you can put him back in his BMW where he belongs.  Lots of other stuff too.

U-Scan Telequip Slide Assembly - Technical Bulletin

Well, the notes are different but the tune's always the same.  This time it's those pesky screws in the Telequip Slide Assembly who are trying to make unauthorized trips to the floor of the unit.  And what's the fix?  Same as always: Loctite.  If you want to know what it looks like, you can take a quick peek at the August bulletin (except this time it was the ID Magnet Retainers) that had a really swell picture of Loctite.  This one has nice and instructive pictures too, however. 

D15 Touch Screen Issues

This technical bulletin deals with the symptoms and fixes for various problems that can happen with the D15 Flat Panel.  Most of these involve variations on cursor or touch response and behavior (or non-response and non-behavior) and the fixes can be anything from making sure the cable is properly connected to replacing the display module.  If you have had any problems, this is a worthwhile read.

U-Scan Single-Belted Unit Banner Arch Sensor - Technical Information

The sensors on the U-Scan Single-Belted MAX are different than on other U-Scan devices, and these hardware documents explain how to handle the arch modules and servicing and replacing the sensors.  Nice documents, really nice drawings.

SQL Workgroup Installation Instructions - Updated

This revised Technical Bulletin describes the process for installing the SQL Workgroup database with ISS45.  This update includes and Appendix providing "guest share" setup.  The SQL Workgroup engine is available from StoreNext at a lower price than SQL Standard, and is compatible with Versions 8.1.1.1-050 and later.

New Page for Advertising

We've added a new Web Page that provides copies of StoreNext Advertising.  You can get a copy anytime, like the new Connected Services ad that recently ran in Progressive Grocer.  You'll see the link on the menu at left, or just click to take a look now.

ScanMaster 2.03.01-080

Now supports Gift Card and Tender Credit Media in the Media Name file, plus this release provides a fix for the EJ rebuild time and a couple of U-Scan details.

U-Scan Cabling for MicroCoin Dispenser

It's the normal cable thing - if it's not tied down right, it's gonna fray and then it's gonna fail.  In this case, it's the ribbon cable for the coin dispenser that would get an unauthorized rub-down from the cabinet door.  You get the picture - too many openings and closings and suddenly - no more nickels.  Better take a look.

Special Jump-Start Promotion

This special "Jump-Start" offer puts a great deal on the table for new Connected Services stores.  See the Update and get Jump-Started since the sooner you use it, the more it's worth!

New ISS45 and ScanMaster SKIFs

These new Software Key Information Forms for ScanMaster and ISS45 reflect the system and withdrawal status.  Please use these new ones - thanks!

New Connected Services Information Sheets - Full Set

These mini-brochures are designed as inserts for the Connected Services brochure, and they provide the end-to-end information on all the Connected Services applications including C-STAR, C-DSD, TRAX, CIH and Category Analyzer.  All freshly updated.

New / Upgraded Power Conditioning and UPS Program

We've kept all the best things about the former Oneac program - but now the pricing is lower and you can order one or a hundred - and still get a free unit for every ten you buy (and we track the accumulation).  Pricing is now down to $196 Dealer Cost on the newest, best UPS with full power conditioning.

More Great MobileLime Press

It seems every MobileLime user is standing up and telling the trade press how great this stuff works.  Here's the latest - September's Progressive Grocer - with a super leave-behind article on MobileLime, cellphone technology and some great plugs for the products you sell every day.  This will stay on the MobileLime All-In-One Page.

Urgent - Read This Before Changing a U-Scan Lane Light Bulb!

This Hardware Bulletin explains the requirement to unplug the lane light before changing the bulb to prevent an electric shock.  This is for the Patlite Lane Light unit, on which there will be a field change order. 

ScanMaster Gift Card Setup

This Technical Bulletin from John Schaffer himself describes how to set up Gift Cards using ScanMaster's Direct Item Maintenance facility.

U-Scan Parts Listing for Single-Belted Unit (SBU)

See the U-Scan All-In-One Page for a Parts Listing for the new U-Scan Single-Belted Unit.

New ISS45 Crib Sheets — V7 Parameters and Reports

Ever need to know - say - where to find that parameter that masks the expiration date on the receipt?  Well, just open up this file, type "expiration" in the search box and * * * there it is on screen 6-1-2-1-4-#1-5.  It even tells you that this parameter showed up first in 7090_50.  So satisfy your curiosity, (and perhaps even your customers) while amazing your list-server friends.  Updated with the latest information for the Fall 7.1.1.1 release.

U-Scan Non-Bar-Coded Item Station Manager

U-Scan handles non-bar-coded ("NBC") items with a pictorial menu screen so it's easy for shoppers to find their produce or bulk items.  This manual details the setup and management of the NBC item and menu system.  On the Hardware Manuals Page.

ISS45 7.1.1.1 Release Notes - Draft 2

See this updated Release Notes document, explaining everything about the 7.1.1.1 release.  It will go to customer trial this month.  This Release Notes manual is a second draft - please comment back if there is anything you find that needs clarification or correction.  Thanks.

New U-Scan Installation and Image Manual for TeamPoS 2000

With the TeamPoS 2000 now available as the controller unit for U-Scan, this new manual details the installation and imaging process for U-Scan installations over the TeamPoS 2000 platform.  On the Hardware Bulletins Page.

Hypercom Program Changes

See the Update Bulletin explaining two important changes in StoreNext's Hypercom program, withdrawing the L4200 (the $20 price difference doesn't justify two separate product lines) and suspending the key injection service pending an improved and streamlined process.  The Reference Bulletin has been updated to provide full information.

New/Faster Mid-Tower and Updated PC Platforms

This 37th edition of the Platforms Reference Bulletin provides a new 3.4GHz mid-tower, plus confirmation on spares availability and pricing on behalf of StoreNext dealers for Acer machines through StoreNext's Acer buying agreement.

Compatibility Matrix - ISS45, Database, TeamPoS, Service Packs etc.

Last week: ScanMaster - this week: the rest of the world.  Latest compatibility and certifications released for StoreNext POS products.  See the Matrix Menu and dial your area of interest.

ISS45 Accounts Receivable Withdrawn

This bulletin formally withdraws the ISS45 Accounts Receivable Option and its associated programs and packages as of October 17.  Instructions on last-time buys and support is provided.  See the Update Bulletin.

Frequent Shopper Express Withdrawn

This bulletin formally withdraws Frequent Shopper Express and its associated programs and packages as of October 17.  Instructions on last-time buys and support is provided.  See the Update Bulletin.

PocketOffice Updated Reference

Here are a few more corrections and updates for the PocketOffice Reference.

"Updated Pricing" for Magellan 1000i

There's been a pricing change for the Magellan 1000i scanner - please see the updated PSC Scanner/Scale reference bulletin for details.

PSC Falcon 4400 Series — New Models

This updated Reference Bulletin updates the PSC Falcons with new models supporting CE.NET 5.0 and the recent PocketOffice releases.

Scaletron RL Weight Transmitters: U-Scan Hardware Bulletin

If the U-Scan is giving fluctuating readings on weight, it may  be that the green Phoenix load cell connecter isn't solidly inserted into the transmitter socket.  As near as I can tell, this bulletin is about how to plug in the connector right and keep it from coming loose. 

ISS45 Crib Sheet — Updated to Current Releases

Do you know about this thing?  Sure hope so, since it gives you the whole history of ISS45 V7 and V8 features and fixes and when they were put into the software.  With a quick lookup, you can instantly find in which release a feature was introduced - or when a fault was repaired.  It's just been updated with the latest releases and it's on the Crib Sheet Page.

New Electronic Payments Presentation - and Sample ROI

This set of PowerPoint slides fits into your existing presentation sets to help you present the case and ROI for upgrading payments in the store to WinEPS and the many cost-saving or money-making options that only WinEPS supports.  This presentation also has a supplement at the end for dealers to help understand the economics of WinEPS compared to the former Concord store interface products.  See the Presentations Page or the WinEPS All-In-One Page.

New WinEPS/OpenEPS Information Sheet

This mini-brochure includes the new ScanMaster and ISS45 releases and features that support the WinEPS product.  Use this to help sell WinEPS to your customers - it's in press-ready quality PDF format, and you can find it always on the Brochures Page and the WinEPS All-In-One Page.

ISS45 7.1.1.1 Release Notes - Draft

See this new Release Notes document, explaining everything about the 7.11.1 release.  It will complete testing this month and go to customer trial in October.  This Release Notes manual is a draft - please comment back if there is anything you find that needs clarification or correction.  Thanks.

ISS45 8.1.1.1-060

Besides fixing a handful of faults, this release adds electronic check conversion to the U-Scan/ISS45 interface and enables clerks to scan a tax-exempt shopper card with an EAN13 bar code (instead of entering the tax-exempt ID number through the keyboard).

ScanMaster 1.4.0-060

This V1 release enhances the software's card ranges for Discover cards, plus a Connected Services fix.

U-Scan Mobile Attendant Connectivity and Software

This hardware technical bulletin provides advice and procedures for setting up the U-Scan Mobile Attendant while minimizing wireless interference.

ISS45 Printer Out of Paper Error with HASP and Non-G320 Servers

OK - it's like this: if you are using a server that is NOT the Acer G320, and you're using it with the parallel-type HASP software control key/plug, you may get a "printer out of paper" error. This technical bulletin from Speros Voss explanis how to fix it.  Also, get the 4.5 HINSTALL version from the Drivers Page (accessible from the Software Support Menu).

How to Install SQL Workgroup

This Technical Bulletin describes the process for installing the SQL Workgroup database with ISS45.  The SQL Workgroup engine is available from StoreNext at a lower price than SQL Standard, and is compatible with Versions 8.1.1.1-050 and later.

New PocketOffice 2.6.2 Releases 2.6.2 -050 and -051

This is the New Summer Release of PocketOffice, supporting PSC Falcons with 4.2 and 5.0, iPAD with 4.2 and 5.0 and the Symbol MC3xxx.  Please note there are two releases here: the -050 and the -051 patch that addresses an RMA problem in the -050 with ScanMaster.

ScanMaster Operating System Compatibility Matrix

We have updated the Operating System and Database Compatibility Matrix Page with ScanMaster Operating System data.  Click to go to the Matrix Menu (good learning experience) and thence to any of the compatibility matrices.

End-of-Day Shortlst Fix

This addition to the EOD batch file corrects a problem that can occur if opposite servers initiate the EOD routine on successive days.

PocketOffice New Configurations and Platforms

For the new releases of PocketOffice, iPAD and PSC Falcons, there's a new Reference Bulletin for PocketOffice, including the software-only configurations and updated iPAD information.  The updated Falcon information will be along soon, but in this bulletin you'll find the new iPAD versions that have the radio built in with higher performance, an even better screen and much-improved battery life.  Also on the PocketOffice All-In-One Page, of course.

New ISS45 and ScanMaster Express Configurations and Pricing

All ISS45 Express packages now include the V8 option, Advanced Promotions and SQL Workgroup!  And the ScanMaster packages all include Electronic Couponing.  Here is the new and updated Reference Bulletin with all the details.

TeamPoS 2000 Configuration and Pricing

New Epson versions and Keyboards mean updates - here you go.

Updated Platforms Bulletin

That would be Issue 36 of the 1047.

Jazz, the Russians and Innovation – In-Store Newsletter for August

In this issue: Analysis of Valessis acquisition of ADVO, Going Green, Innovation and innovation management, "The Vital Few," Staples, Woolworth, Target, Ralph Lauren, the role of Jazz in innovation, and what the Russians can teach us about the Theory of Inventive Problem Solving (TRIZ).

Intesource - StoreNext Agreement

Independent grocers and regional chains can combine their purchasing power with similar merchants and lower costs under an agreement between Intesource Inc. and StoreNext Retail Technologies LLC.  StoreNext Connected Services users can participate in Intesource’s Collaboration and Intelligent Aggregation program – “CIA,” which enables companies to combine key annual purchasing decisions and post them for bid by prospective vendors.

WiseWay Retalix Store, HQ and Analyzer Success

WiseWay Food Centers, an Indiana-based independent grocer, has chosen StoreNext Retail Technologies LLC to upgrade its in-store technology with a seven-store rollout of Retalix HQ and Retalix Store back-office solutions. WiseWay Food Centers also uses Category Analyzer and Design-R-Labels™ as add-on products to Retalix HQ.

U-Scan Parts Guide

Well, it took a while, but give 'em credit - they did it right.  A new U-Scan Parts Guide is now available from Fujitsu, in the form of an Excel workbook with a tab for each major component (Camera, Bill Dispenser etc.)  Color-coded and the works.  Get it from the U-Scan All-In-One Page.

End-of-Day Batch Fix

A fault has been found in an end-of-day batch file that can keep your system from recovering properly, and the fix is easy.  See the Technical Bulletin from Speros Voss describing the quick fix.

U-Scan ROI Calculator

The ROI Calculator for U-Scan has been updated - get the new version on the U-Scan All-In-One Page.

Retalix Store and HQ Order Form Updated

It prints better now with the columns adjusted.

New Service Planning Guide for iPAD

Fujitsu is releasing a new version of the iPAD - the iPAD100-20, and this Service Planning Guide has been updated to include the changes.

ScanMaster 2.03.01-070

Another nice release from Warrendale, this one including ability to handle some new Discover cards, adding the option to unmask in-house charges, and half a dozen more items that improve U-Scan and Connected Services performance with ScanMaster and a security enhancement.

133UQ Keyboard Cable Strain Relief

Let me save you a few clicks: if you're plugging a cable into this keyboard, use the strain-relief cable guides or you might break the connectors.  If you don't believe me, see for yourself.

133UQ Keyboard in USB Mode

Some terminals using the 133UQ configured as a USB keyboard may not recognize the keyboard when the application is started and the keyboard is in Auto-Detect Mode. This usually occurs after a power failure or during a new install when the terminal is first powered up.  Here's what to do.

U-Scan Scale Calibration

This U-Scan hardware bulletin provides the method to re-flash the firmware if pre-release versions got into the store with calibration problems.

Retalix Store and HQ HASP Software Keys

The standard software protection hardware key is coming to Retalix Store and HQ - this technical bulletin explains the installation procedures so you don't get left holding the ... HASP.

ScanMaster 2.03.01-060

This release fixes the problem writing the check face with an Epson printer.

RBO Maintenance Updates

RBO 4.5.0 MU10, 4.5.1 MU06 and RBO 4.5.2 MU03 are all now available for download.  See the RBO Maintenance Page.

Circuitech - U-Scan Bill Dispenser Repair

StoreNext has recruited Circuitech as an alternative for dealers needing bill dispenser repairs on U-Scan systems.  Circuitech is fully certified by Fujitsu.  This bulletin provides the pricing and contact information at Circuitech.

PocketOffice Summer 2006 Install and User Documentation

Four great new manuals for the Summer 2006 PocketOffice release - User Reference manuals for ScanMaster and ISS45, plus Install Guides for the new software with the Cisco 350 or 1100.  All ready for you on the PocketOffice Manuals Page.  You'll also find the Release Notes there for the Summer release - with all the new features and capabilities.

ScanMaster WD Work-Arounds

This technical bulleting provides work-arounds for two defects found in the ScanMaster  2.3.1 summer release (8255 and 8295).  These faults will be fixed in upcoming winter release, but until then, here are a couple of easy process fixes.

U-Scan Hardware Bulletin

There are ID magnets in bill dispensers.  They're held in place by retainer brackets.  The retainer brackets are held in place by screws.  What happens if shipping or other vibration loosens the screws?  Well, apparently, the retainer brackets get loose.  And, as logic would have it, so will the ID magnets.  Now what?  Well, like anything else that you don't want getting loose, Loctite will do the trick.  This Hardware Bulletin provides much more detail of course, including the precise strength and part number of the Loctite.  Oh, sure, there are pictures of the retainer brackets and those pesky Phillips-head screws.  But besides that, you'll get a nice portrait of a bottle of Loctite (suitable for framing in case you happen to be a Mechanical Engineer). 

Adjusting Data Retention Settings

Did you just notice that some of your V8 stores have SQL databases running up to several gigs and they're saving 180 years of data?  This Technical Bulletin from Speros Voss is for you.

ScanMaster 2.3.1 Now Generally Released

With ScanMaster 2.3.1 now in General Release, the Release Notes and What's New manual has been updated to its final version.  Thanks to all for your suggestions and clarifications.

Configuring Hypercom

To configure Hypercom terminals with ISS45 at the moment, you need to order the external Hypercom power supply and cable.  With ScanMaster, you can power the terminal via a TeamPoS 24V serial port.  The reference bulletin has been updated with the new configuration information.

ISS45 8.1.1.0-080-100

Three sub-releases in one package, this fixes some faults in the areas of promotions, tender purchase, code distribution hooks and reporting.

ISS45 SQL Workgroup - Updated and Clarified

Here's an Issue 2 of this Update, clarifying the SQL Workgroup requirements consistent with the recent First Friday presentation on this topic. 

Windows Server Re-Installation - Acer RAID Servers

New Windows Server R2 releases required by Microsoft for the G320 and G530 RAID machines come packaged with some issues that Microsoft did not appear to anticipate.  Re-installing the originally-supplied configuration is required.  Thanks to our Larry Lack, you have a recipe to do this, for both these RAID machines.  You'll find them on the Technical Bulletins Page or the Hardware Manuals Page.  

Hypercom - Reference

Here is StoreNext's reference bulletin for the Hypercom program, including all the information you need to get started and ordering these outstanding payment terminal products.  This bulletin is about a MB for some reason - but you'll find the download time carries a very high ROI for you.

Hypercom - The Rest of the Story

Hypercom presentation? Yes.  Hypercom brochures? Yes. Hypercom manuals? Yes.  Hypercom press releases, industry certifications, compatibility and financial institution approvals? Yes.  On the brand new Hypercom All-In-One page.  (And the normal Presentations, Brochures etc. pages too, of course.)

New Category Analyzer Information Sheet (mini-brochure)

And about time too - this new Information Sheet from StoreNext with an introduction to the features and capabilities of the great Category Analyzer, including the updated Connected Services references.  On the Brochures Page.

Upgrading ScanMaster 2.0.x with RBO Installed

If you're doing this kind of thing, make sure you see Bart Woodbridge's Technical Bulletin regarding how to handle the attrib manually.

Solidcore-StoreNext Agreement Press Release

StoreNext’s independent grocers will be among the first store system users to enjoy relief from software viruses and other PCI security compliance concerns. Under an agreement announced today, Solidcore’s S3 Control system has been integrated with the ISS45 and ScanMaster point-of-sale systems and other StoreNext products, providing software change management and runtime protection. The combined systems will be marketed via StoreNext’s nationwide dealer network.

ReUpdated Retalix Store and HQ Order Form

Oddities addressed, inconsistencies fixed, new version available.

Connected Services Redux

Connected Services (CSTAR) for ScanMaster includes the Connected Electronic Journal, but the last edition of this bulletin was a little contradictory on that.  Now fixed. 

Retalix Store - The Reference Bulletin

Now updated with the new Retalix Small Store Standard package and the RTI Design-R-Label Store Edition - plus the new POS + Back Office discounting.  Here's the new all-the-info-in-one-place reference.  

Retalix Store and HQ Order Form - Updated

Now updated with the latest - the new Retalix Small Store Standard and special discounting for POS + Back Office purchases.  Use this one for your orders from now on - thanks.

StoreNext First Friday Dealer Conference: Friday August 4

By Popular Demand!  We'll have a special First Friday Dealer Conference to lay out and answer questions about the new pricing.  Friday August 4 at 1:00 Central time.  Store Systems Dealers - please join us!  You can get the Follow-Along presentation and phone-in numbers on the First Friday Page.

U-Scan ASM Software Upgrade and Rollback Procedures

This document shows you all about upgrading or rolling back the U-Scan ASM software.  It's on several pages for your information.

Free Gas?  New Rules for Business?  In-Store Newsletter for July

StoreNext subscribes to a great retail publication, the In-Store Newsletter, on behalf of our dealers.  You'll find this month's In-Store newsletter very interesting, with a description of some of the fuel promotions being offered in this summer of $3 gas, and a discussion of the Six Sigma ideas versus the traditional "Jack Welch" GE management rules. 

Category Analyzer Joins Connected Services - Press Release

Here's that press release about Category Analyzer being added to StoreNext's Connected Services suite - it's already available with Retalix Store and RBO. 

Hypercom-StoreNext Payment Terminal Agreement

StoreNext and Hypercom have signed an agreement enabling StoreNext Dealers to get Hypercom terminals via their StoreNext dealer relationship.  See the press release - and yes, the program release is almost done!

ScanMaster 2.03.00-080

This release fixes the problem with the Store Reconciliation Report not being properly populated for upload for Connected Services.

Axiohm 7156 Printer Setup with ISS45 7.1.1.0

With the release of ISS45 7110, there's a new method for handling the OPOS devices which is now consistent with ISS45 V8.  When attaching the older 7156 printers, that means a different setting needs to be used when configuring the POST.  See Speros' Technical Bulletin on the subject.

PSC Scanner/Scale Setup with ScanMaster V2

Thanks to Kurt Hoellein, who has provided this manual with the recipe for setting up the PSC Scanner/Scales properly for ScanMaster V2.  You'll find this on the ScanMaster Manuals Page as well as the Hardware and Software Bulletins pages.

New ISS45 and ScanMaster SKIFs

These new Software Key Information Forms for ScanMaster and ISS45 reflect the new July 24, 2006 configurations and the subsequent inclusions.  Please use these new ones - thanks!

RSPA Dealer Meeting

If you were not able to attend StoreNext's annual RSPA Dealer Meeting, here is a copy of the presentation.  (As for the Dealer Appreciation Party that followed, we were not able to successfully zip this event so that you could enjoy that again too.)  But at least the meeting is on the Presentations Page.

ISS45 Pricing Reductions

See the Update that explains the new ISS45 pricing, then see the updated Reference Bulletin with the complete information.

ISS45 SQL Configuration Changes

This Update Bulletin explains the new platform options with lower costs for ISS45 V8 databases and operating systems.

ScanMaster Pricing Reductions

See the Update that explains the new ScanMaster pricing, then see the updated Reference Bulletin with the complete information.

New POS + Back Office Configuration Discounts

See the Update Bulletin explaining a special discount for dealers simultaneously purchasing back office and POS systems.

Introducing - Retalix Small Store Standard

This new package is configured and priced for the needs of grocers with small stores who need the full feature set of Retalix Store Standard.

TeamPoS 2000 Configuration Update

The addition of the Epson 6000-III and the new TPG A-756 configurations and some updated part numbers with RoHS compliance make this new version of the TeamPoS 2000 Reference Bulletin particularly good reading for those occasions when it's hard to sleep while you try to figure out how many new salespeople to hire.

RBO Reference Bulletin Update

There have been some part number changes and updates to the RBO Reference Bulletin - you can get this on the RBO All-In-One Page or the Marketing Bulletins Pages.

New PocketOffice 2.6.1 Release

This new release is now posted and available.  This version is integrated with ScanMaster 2.3.1, and a new drop-down menu for ISS45 installations provides controls for Remote Manager Authorization polling intervals.  This is also the first release to support both the PSC Falcon and Symbol MC3090 hand-held terminals - certification on the Symbol device is NOT complete at this writing, but the code is available for use with the iPAD while this certification is being completed.  StoreNext is also completing certification of this software on CE.NET 5.0 over the PSC Falcon terminals. 

U-Scan Release Notes - Summer Release

The summer release of U-Scan for ISS45 and ScanMaster is going to customer trial, explaining the several new features, including shopper language selection, support of the Epson printer at the attendant station and ECC support.  You'll find this on the Hardware Manuals Page, or of course you can get to it from the U-Scan All-In-One Page.

TPG/Axiohm A794 Printer Firmware Hardware Bulletin

A change has been made to the Boot Flash to allow current A794 printers to remain compatible with the new RoHS version of the 512K flash memory device. A revised upgrade procedure for upgrading the flash memory device on the current A794 printer is available on the Sustaining Engineering FTP site.

ISS45 7.1.1.0-060

This V7 sub-release fixes a secure mode sale issue, frequent shopper card timing and ensures that Your Savings messages will appear on U-Scan shopper receipts.

U-Scan Hardware Retail Bulletin Update

To go along with the recent G&D Bill Dispenser withdrawal bulletin from early May, here is a Retail Bulletin with additional information for U-Scan Full Service Dealers.  You will find this with the previous Technical Bulletin on the Hardware Technical Bulletins Page - now updated to release "A."

Retalix Store and HQ - Great Pricing Moves!

Retalix Store and HQ have been re-priced, bringing even more value to your customers and prospects.  There are lower MSRPs on the Pricing, Standard and Plus modules - and wait until you see the new HQ pricing.  Plus - in case you missed it - there's been a lower price on the outstanding Category Analyzer product too: everyone should be using this option and now it's at an everyday low price.

More Services are Now Connected Services

Connected Services has grown with several new options.  ScanMaster's capabilities now closely match those of ISS45, plus the new Category Analyzer and other options are available.  Get the new Connected Services Reference Bulletin for the facts.

Updated ShrinkTrax Reference Bulletin

The ShrinkTrax bulletin has been updated with the new pricing and Connected Services options.

2006 User Conference - Here's the Brochure

The brochure for the Retalix (and StoreNext) 2006 User Conference is ready, and hard copies will be in your hands shortly.  It's even got the breakout schedule (check out all the sessions for StoreNext Independents)!  But in the mean time, here is an electronic copy.  Beat the deadline and get yourself and your customers registered by July 1 and save $100. 

PocketOffice New Release Notes

There's a new release of PocketOffice, and the headline is that it works with ScanMaster to support Q-Buster and Remote Manager Authorization on V2.  Here is a pair of Release Note documents for the summer 2006 PocketOffice release - one manual specific to ScanMaster, one for ISS45.

U-Scan Hardware Retail Bulletin

This hardware technical bulletin deals with the new Matrox video card for U-Scan, and how to handle the drivers.

New WinEPS Release Notes for 818

Version 818 (SP1) of WinEPS/OpenEPS will be in your hands soon.  This is the release that synchs up to ScanMaster V2 (2.3.1) and it contains a great number of other features.  While you wait for the FedEx, check out the Release Notes - and here they are.

RBO Maintenance Updates

RBO 4.5.1 MU05 and RBO 4.5.2 MU02 are both now available for download.  See the RBO Maintenance Page.

New ISS45 Crib Sheets — V7 and V8 Parameters and Reports

Ever need to know - say - where to find that parameter that masks the expiration date on the receipt?  Well, just open up this file, type "expiration" in the search box and * * * there it is on screen 6-1-2-1-4-#1-5.  It even tells you that this parameter showed up first in 7090_50.  So satisfy your curiosity, (and perhaps even your customers) while amazing your list-server friends.  Updated with the latest information to the latest 7.11 and upcoming 8.11.1 releases.

In-Store Newsletter for June

There's a very interesting article this month regarding Category Analysis.  Just in time for the Category Analyzer, of course, which is available on Retalix Store, Retalix HQ and now it works with RBO as well.  Meanwhile, also in June's issue, "Living" Your Brand, Coupons and Hispanic Shoppers, Focus on Trends and Variety versus Lean Categories

Free Trade Show Booths for Dealers

StoreNext offers 10x10 pop-up booth units at no charge to dealers for use at regional, association or wholesaler shows.  These booths look great and include the StoreNext graphics.  They are lightweight and inexpensive to ship, which is a good thing since shipping costs are fully covered in the Marketing Co-op Program.  That means you have no out-of-pocket for either the booth or the transportation.  All you need to do is ask – here’s the description and the request form - it's in the Polices and Procedures area.

eServices Technical Reference

Since everyone is now using eServices to enter and check their incidents for software support, having this reference guide to show you the screens, fields and usage seemed appropriate.  You'll find this on the Technical Bulletins page.

For StoreNext Dealers and Customers: Retalix User Conference

Make sure you register for the Retalix User Conference - in Anaheim California September 10-13.  StoreNext has worked closely with Retalix this year and this conference will be an outstanding event for any independent grocer or regional chain.  There are over 30 courses, seminars and workshops dedicated to independent grocery issues and getting more out of their StoreNext products and systems.  And there's a Technology Show with virtually everything you sell, including many, many 3rd parties and partners.  Register before July 1 and get $100 off - may as well do it now since it will do you so much good to be there.  Click below to see the conference overview and register.

New ER Form

Some dealers were getting really good at this, so we've raised the bar and required 24 extra line items of information and a business justification section that requires a case study worthy of the Harvard Business Review.  (Just kidding - minor updates, clarifications and places to put things only.  But please use this new one.  Use it for ScanMaster, ISS45, RBO, Retalix Store, PocketOffice, U-Scan ... everything.  Thank you.)

RBO Configurer/Order Form Updated

The RBO Order forms have been modified and updated to better handle migration orders and SMS.  Please use the new V21 RBO Order Forms for all RBO-related orders to StoreNext.  These forms - and everything else RBO - can always be found on the RBO All-In-One Page.

ISS45 POS Messaging

Messaging from POS to POS and from Office to POS and back has been an ISS45 feature for a long time, but it's surprising how many stores there are who aren't aware of its capabilities.  Speros Voss, ISS45 Technical Specialist, lays out the setup for you here, with examples you can use and embellish.  It's a nice demonstration feature too.

New ISS45 SKIF

We tweaked the ISS45 SKIF to make the USB HASP the default type, as it should be.  Please use the new one - thanks!

ISS45 8.1.1.1 Release Notes - Draft

See this new Release Notes document, explaining everything about the 8.11.1 release.  It will complete testing this month and go to customer trial about July 1.  This Release Notes is a draft - please comment back if there is anything you find that needs clarification or correction.  Thanks.

ISS45 HASP Driver Location

If you've experienced any installation issues when the program doesn't locate the HASP files, this bulletin is for you.

ISS45 8.1.1.0-070

There are fixes here for vendor coupon, U-Scan interface, hourly productivity, loan reports, and canceled items on level promotions when a card is swiped at the end of order.  And a fix for the (improper) key check on V8 trickle feed.

Make 'em Wait

On second thought, better not. Americans hate to wait, and they hate it the most in the supermarket. “…Grocery stores are the worst. Almost one in four in the AP-Ipsos poll picked the grocery checkout as the line where their patience is most likely to melt like the ice cream turning to goo in their cart.” Between the faster checkout offered by new features in ISS45, ScanMaster, WinEPS, PSC scanner/scales — and the best way yet, U-Scan — you’ve got a whole basket full of ways to make sure your independents can keep their service levels – and their impatient shoppers.

ScanMaster 2.3.1 Release Notes and What's New

This Release Notes manual describes the new features in ScanMaster 2.3.1, including the WinEPS/OpenEPS interface, EJ Movement Report enhancements, Q-Buster and Remote Manager Authorization for PocketOffice and quite a bit more.  This is the draft-for-comment version, so please take a look and get back to us with any suggestions or areas where additional information, detail or clarification would be helpful. 

ISS45 Setup for Supervisor Scan Cards

It seems that every time there's a new customer, the dealer support folks have to rummage around and remember how to provide these setup instructions.  With the publication of this technical bulletin that describes how the Supervisor bar-code item is set up and used in the ISS45 system, your rummaging will at least be enabled electronically.

U-Scan Hardware Retail Bulletin

To go along with the recent G&D Bill Dispenser withdrawal bulletin from early May, here is a Retail Bulletin with additional information for U-Scan Full Service Dealers.  You will find this with the previous Technical Bulletin on the Hardware Technical Bulletins Page.

RBO Maintenance Updates

RBO 4.4.0 MU10, RBO 4.5.0 MU08, RBO 4.5.1 MU04 and RBO 4.5.2 MU01 are all now available for download.  See the RBO Maintenance Page.

Disabling Cash Back with Concord Interface

Earlier this year StoreNext enhanced the "Concord" interface enabling the feature that disables the cash-back option.  This new code should be used in the up-level versions of ISS45 - please see the Technical Bulletin from Speros Voss that explains all.

Press Release - MobileLime/StoreNext Agreement

StoreNext Retail Technologies LLC and MobileLime have signed an agreement under which the two companies will market and provide MobileLime’s cellphone-based marketing and rewards platform to independent grocers. The joint solution uses mobile phones to give shoppers instant rewards and provide community information, reminders and shopper-specific offers via text messages.

New ScanMaster Brochure

StoreNext has updated the 6-page ScanMaster brochure with the latest information from ScanMaster releases - including the upcoming 2.3.1 release this summer.  You can get a copy of this in a hi-res version from the Brochures Page or the ScanMaster All-In-One Page. 

New ScanMaster Feature Selling Sheet

This new Selling Sheet summarizes all the exclusive features and capabilities that ScanMaster has added - including all those from the summer 2.3.1 release coming up.  On a compact front-and-back format, you can get this from the Brochures Page or the ScanMaster All-In-One Page. 

New Updates for U-Scan

The U-Scan Reference Bulletin has been brought up to date with the much lower pricing for dealer Software Maintenance and Support, plus how to configure U-Scan with Espresso or Express, compatibility updates and so forth.  You can find it with the rest of the Reference Bulletins, or on the U-Scan All-In-One Page of course.

New U-Scan Brochure Update

The U-Scan Brochure (the nice 8-page one) has been updated and revised, including the latest figures about shoppers hating to wait - and not coming back to business that make them do so.  You'll find it on the Brochures Page and of course on the U-Scan All-In-One Page.

U-Scan ROI Calculator

This little tool is fast and easy to use and puts just the right amount of detail into showing the returns to a grocer from implementation of U-Scan.  It's been updated with shipping costs to provide a more complete profile.

Mayday!Exchange Now With PSC Magellans

StoreNext has enhanced the Mayday!Exchange trade-in program by adding trade-in creditss for old scanner-scales in return for new Magellan 8200 and 8500 Scanner/Scales.  See the Update that gives you the news, then keep the Reference bulletin around for all the details.  Don't forget the Trade-In form - yes, no one likes forms, but it's a lot better than packing up those things and paying the freight back to Foothill Ranch.

ISS45 Reference Bulletin Updated

Many new features have been added to ISS45 in the past year, and some withdrawn or repriced.  And of course there is always the need to clarify stuff.  So the famous ISS45 Reference Bulletin 1000 has been updated. (This is actually 1000c - just the configuration version so you don't have to wade through the ISS45 system descriptions and sales pitch. You can always get the full effect by getting bulletin "1000" without the "c".)

ScanMaster Reference Bulletin Updated

The ScanMaster Reference Bulletin has been updated with all the new products and prices resulting from recent and planned enhancements and new system capabilities.  Many of these are a direct result of the new WinEPS/OpenEPS interface being completed for the Summer 2.03.01 release.

BASSPoiNT Migration

One of StoreNext's first acts was to provide investment protection for users who had purchased BASSPoiNT systems.  With the passage of time, some of the options had expired, but the publicized end of support for BASSPoiNT has renewed interest from some users.  Here again is the BASSPoiNT offer, updated with the option to migrate to ScanMaster and with expired terms removed.

New Software Key Information Forms (SKIF)

The new features coming in ScanMaster 2.03.01 this summer demand a new SKIF.  May as well get an early start with all these riches.  A few changes have also brought on an updated version of the ISS45 SKIF.  Both of these are available in either PDF or Word format on the SKIF Page.

PSC Magellan and Scanner/Scale Reference Bulletin

This bulletin has been updated slightly with the addition of a scale cable and the typical typo corrections and so forth

New Blackhawk Presentation

We've revised and updated the StoreNext presentation for Blackhawk.  This presentation outlines the Gift Card business and proposition for independent grocers and the options available with StoreNext Products

Electronic Payments Compatibility Matrix

With the several changes, it's time for an updated compatibility matrix for ISS45 and ScanMaster compatibility. 

ISS45 RoadMap Updates

Several updates and additions have been made to the ISS45 RoadMap - both in V7 and V8.  There's lots to look forward to, so check out the Open RoadMap Page for ISS45 and look how much more you'll be selling.

ScanMaster V1 Fall Release

Check out the ScanMaster RoadMap page - we've now got the ScanMaster V1 fall release content posted, so see the improvements as StoreNext continues to enhance this product.  We're working on the winter release of V2, so stay tuned for more ScanMaster enhancements.

New WinEPS on the Way

We've updated the WinEPS Open RoadMap with the WinEPS 818 release.  This is the summer WinEPS release that will go along with StoreNext's ScanMaster V2 and ISS45 V8 summer releases.  It's got over 40 enhancements, and every one makes electronic payments easier, cheaper or easier to manage.  There's just nothing else like this product in the EPS business.

MobileLime Release - and New All-In-One Page

StoreNext has put MobileLime into General Release - and everything that goes with it.  To make things easier, we've even added a MobileLime All-In-One Page for you that includes all the important items.  If you're going to get rich, you may as well get started.

MobileLime Release Reference Bulletin

As promised, here is the full MobileLime release.  Pricing, configuration, contacts, how to sell it, the works.  In a Reference Marketing Bulletin, of course. 

MobileLime Presentation

A release just wouldn't be a release without a few dozen PowerPoint slides.  Well, maybe only a couple dozen.  But you'll want to fit these into your general presentation and use them when acquainting and qualifying your prospects for MobileLime. 

MobileLime Case Study

While we get the MobileLime brochure ready, use this persuasive case study  with one store telling the story of how MobileLime did even more than they thought possible as a full out-sourced CRM system. 

In-Store Newsletter for May - Perfect Timing for MobileLime

This is required reading if you're in the POS business, especially this month!  Don't miss the MobileLime stories - one about the new MobileLime store on Cape Cod at Ring Bros., the other being a good interview with MobileLime CEO Bob Wesley.  And then great news for Pay By Touch, winning at Harris Teeter, plus Fujitsu PayPilot, good research on marketing to Hispanic shoppers, more news on kiosks, more news on in-store media, the story on two-sided thermal printing (and, of course, two-sided thermal paper from NCR, and Givex.  Nice article about CRM (relate this to MobileLime, guys) and the myth of the "General Store of Yesteryear," plus, of course, the obligatory article regarding the need to move to shopper-centric marketing.

RBO Without SQL?

Well - sort of.  Without SQL Server.  RBO is now certified to run happily on SQL Express 2005 (that's Microsoft's upgrade to MSDE and it's free just like MSDE).  So now you can run RBO over SQL Express over Windows XP Pro.  But don't just take my word for it  click over to the RBO Compatibility Matrix and see the new table.  Sounds too good to be true, but there it is, in black and white, so it must be.

ScanMaster 2.03.00-080

This release improves the ScanMaster U-Scan interface with several bug fixes and the addition of a new log.

V8 Balancing Webinar — StoreNext Special Subjects Materials

You'll find the materials from Dave Murphy's Special Subjects seminar  posted for your reference on the Presentations Page.  Dave's V8 Custom Weekly Accounting Report presentation now joins Rhonda's V8 Balancing WebEx and Mike Kawczynski's V8 Promotions presentation there.

Save-A-Lot Upgrades with StoreNext - Press Release

Extreme value grocer Save-A-Lot has tapped longtime partner StoreNext Retail Technologies LLC for a technology refresh involving point-of-sale (POS) hardware and software upgrades across 300 company-owned stores.  This Press Release is getting a lot of ... uh ... press. 

Richboro Shop n' Bag - Press Release

Richboro Shop n’ Bag, a Philadelphia-based independent grocer, has chosen StoreNext Retail Technologies LLC to upgrade its in-store technology. The retailer has installed two Fujitsu U-Scan self-checkout systems and StoreNext’s ScanMaster POS software. The one- and three-bag units went live on April 4th.  Use this while it's hot!

RBO Configurer/Order Form Updated

The RBO Order forms have been modified and updated to better handle migration orders and SMS.  Please use the new version 20 RBO Order Forms for all RBO-related orders to StoreNext.  These forms - and everything else RBO - can always be found on the RBO All-In-One Page.

Pervasive 8.6 with ScanMaster 2.03

Bob Goughnour from ScanMaster Support has provided this ScanMaster Software Technical Bulletin describing the need to upgrade to Pervasive 8.6 when using ScanMaster 2.03.  Better go look.

ScanMaster V2 Pervasive Compatibility Matrix

We have updated the Operating System and Database Compatibility Matrix Page with the ScanMaster Pervasive Database data.  Click to go to the Matrix Menu (good learning experience) and thence to any of the compatibility matrices.

U-Scan Hardware Technical Bulletins

The G&D Bill Dispenser was previously withdrawn from production and is no longer orderable.  An upgrade/migration kit has been released to upgrade existing customer units from the G&D BDU to the Fujitsu F53 BDU, and PSB-06-U006 describes this upgrade.  PSB-06-007 describes an upgrade / migration kit to upgrade existing customer units from the MON-1001 CRT/Touch to an LCD/Touch on U-Scan LT or Carousel Customer Stations.

WEBEX TODAY!  Tuesday May 16: Special Subject on V8 CWAR

StoreNext's Dave Murphy will show you how to work V8's Custom Weekly Accounting Report features at this next "StoreNext Special Subjects" today.

• Time: Tuesday, May 16, 2:00 Central. 

• Webex: https://ftxs.webex.com/ftxs

• Webex Name: ISS45 CWAR

• Webex Host: Dave Murphy

• Webex Password: storenext

• Dial-In Phone: 800-650-5913 / 617-614-2708

• Passcode: 47 70 95 67

When you reach the site, to left select "Browse Meetings" under the "Attend a Meeting" header and just follow the instructions.  Make sure to try the site PRIOR to the seminar to insure any required software gets loaded to your machine.  When attending the meeting, log on the conference call number.

Blackhawk Setup with ISS45 7.10

The new Blackhawk gift card system in ISS45 (V8 and V7) uses several system features to support the transactions.  This technical bulletin gives you the recipe for setting up Blackhawk across ISS45 and WinEPS when using these capabilities with ISS45 V7.

Updates for Espresso and Express

The ISS45 and ScanMaster Espresso and Express Reference Bulletins have been updated with the new PCs and the cash drawer cables corrected in some cases.

PC and Server Platforms — Update

This update corrects the recent Issue 35 regarding a Windows 2003 versus Windows 2000 upgrade question.

StoreNext First Second Friday Dealer Conference: Friday May 12

Please join StoreNext for our May slightly-delayed-until-after-FMI-First Friday Dealer Conference this coming Friday, May 12 at 2:00 Central.  Click the First Friday link below for the call-in instructions and the Follow-Along presentation.

ISS45 Crib Sheet — V7 Parameters and Reports

Ever need to know - say - where to find that parameter that masks the expiration date on the receipt?  Well, just open up this file, type "expiration" in the search box and * * * there it is on screen 6-1-2-1-4-#1-5.  It even tells you that this parameter showed up first in 7090_50.  So satisfy your curiosity, (and perhaps even your customers) while amazing your list-server friends.  Updated with the latest 7-11 information. 

V8 Balancing Webinar — StoreNext Special Subjects Materials

You'll find the materials from Rhonda Wall's Special Subjects seminar  posted for your reference on the Presentations Page.  Rhonda's V8 Balancing presentation now joins Mike Kawczynski's V8 Promotions presentation.

New WinEPS Release - 817 SP2